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Opiniones sobre Hampton Inn Anchorage

2.5 out of 5
Hampton Inn Anchorage
4301 Credit Union Dr, Anchorage, AK

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 347 de 1003 opiniones" "
Evaluación: 8 - Bueno. 288 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 136 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 112 de 1003 opiniones" "
Evaluación: 2 - Terrible. 120 de 1003 opiniones" "

7,8/10

Limpieza

8,0/10

Personal y atención

6,8/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Gina

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

ruth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La atención, servicio y hospitalidad. El personal amable
Se hospedó 2 noches en diciembre de 2021

6/10 Aceptable

JOSE L

Se hospedó 4 noches en junio de 2021

8/10 Bueno

Pedro, Seattle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Limpieza del hotel muy bien, el desayuno 2 días bien 1 día no, es servicio en la habitación bueno la atención del personal en el comedor muy bueno
Se hospedó 3 noches en octubre de 2018
Respuesta de Corrin H. el 25 oct. 2018
Gracias por tomarse el tiempo para proporcionar comentarios sobre su estancia más reciente con nosotros. Estamos muy contentos de escuchar que disfrutó el desayuno y la propiedad. Tomaremos sus sugerencias muy seriamente y veremos formas en que podemos mejorar la experiencia en general. Gracias, una vez más, y esperamos darle la bienvenida en un futuro cercano.

2/10 Terrible

Rana

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Decepcionante para ser Hampton
El hotel está en reparaciones constantes. No hay un buen servicio de limpieza y todo estuvo muy sucio. Las camas y baño muy mal arreglados y para acabarla de fregar tuvimos 12 horas de goteras en el baño. Ha sido una pésima experiencia y no lo recomendaría jamás. El personal del front desk siempre fueron muy amables y no tienen la culpa del pésimo estado en el que está el hotel. No es desayuno bufete... son huevos preparados de diferente manera acompañados de algunas guarniciones.
Dear Rana, Thank you for taking the time to provide us with feedback from your most recent stay with us. I am disheartened to hear that you were not impressed with out facilities. I can definitely understand the frustration of having appliances and certain items not working for you and having to work with maintenance to get it fixed. We do our best to make sure we catch as much as we can before a guest gets to the room. I am pleased to hear that at least the staff were courteous and friendly. Again, thank you for taking the time to give us this information so we may understand the guest's perspective better. Sincerely, Corrin H.

10/10 Excelente

Stacey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were all so amazing! They were friendly and approachable more than any other hotel we’ve stayed at. Breakfast options were wonderful and plenty. The bed made me not want to leave! Total comfort! We will be back!
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Micheline

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Smoke in the room coming from another room. We had to move rooms late in the day after being unable to use the bathroom because of incoming cigarette and marijuana smoke. Free transportation was not available due to van being out of service. Front desk staff was nice but management was unavailable to listen to our concerns.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Brien

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location
Se hospedó 1 noche en abril de 2024
Respuesta de Maria, MOD el 21 abr. 2024
Thank you for your recent stay and your great rating, Brien. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

8/10 Bueno

Shaun

Viajó con su familia
Le gustó: Personal y atención
Overall, the property was okay. Swimming pool needed to be tended to, there was trash all over the place.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mark

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A perfect spot for a one night stay while working up in Anchorage. Will definitely stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Maria, MOD el 21 abr. 2024
Thank you for your recent stay and your great rating, Mark. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

8/10 Bueno

Quinn

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
It was noisy slamming doors ar night pillows stink like body order to small of a room
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Arthur

Se hospedó 1 noche en marzo de 2024
Respuesta de Maria, MOD el 21 abr. 2024
Thank you for your recent stay, and your good rating. Is there anything about your experience that you would like to share with us, Arthur? We would appreciate it greatly!

10/10 Excelente

Tyler William

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Worked good for our short stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maria, MOD el 21 abr. 2024
Thank you for your recent stay and your great rating, Mr. William. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

4/10 Mediocre

Bruce

The only thing I liked was that for snacks to choice from we’re not in a vending Machine.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maria, MOD el 21 abr. 2024
Thank you for your recent stay and feedback, Bruce. Is there anything you would like to share with us about your experience that will allow us to better train our staff to provide the memorable service you expect and deserve? We would love to hear from you?

10/10 Excelente

Nicholas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super clean and awesome staff
Se hospedó 1 noche en enero de 2024
Respuesta de Maria, MOD el 21 abr. 2024
Thank you for your recent stay and your great rating, Nicholas. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

10/10 Excelente

Cheri

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and comfortable. Staff was great. I even got text messages asking if everything was good. I really appreciate that. Thanks Evangeline!
Se hospedó 1 noche en marzo de 2024
Respuesta de Maria, MOD el 21 abr. 2024
Thank you for your recent stay and your great rating, Cheri. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

8/10 Bueno

Barbara, Hickory

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I thought the breakfast buffet was excellent because they offered cheese omelettes as well as sausage links, hash browns,hard boiled eggs,oatmeal and yogurt. The room was nice and had q great bathroom with an accessible shower and 3 trashcans available. The main thing i would have changed would be to have more people working at the front desk during check in hours because we had to wait about 30 minutes for our room to be inapected before we were able to get in.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay and your great rating, Barbara. I hope you were able to enjoy many, if not all, the amenities our property offers. We greatly appreciate your feedback. It lets us know the areas we excelled at, as well as the areas we need to improve. I hope we will see you again in the future so that you can measure our progress. Have a great day.

8/10 Bueno

Tracy

Viajó por negocios, Viajó en grupo
nice and quiet
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Tracy? We would appreciate it greatly!

8/10 Bueno

Pauline

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Handy location to airport. Staff were lovely and efficient.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Pauline? We would appreciate it greatly!

10/10 Excelente

HOANG

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good cleaning.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for staying again! Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

6/10 Aceptable

Cheryl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay. Is there anything about your experience that you would like to share with us, Cheryl? We would appreciate it greatly!

10/10 Excelente

Morgan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Morgan? We would appreciate it greatly!

8/10 Bueno

Aurora

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice
Se hospedó 1 noche en enero de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Aurora? We would appreciate it greatly!

10/10 Excelente

Carol

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Carol? We would appreciate it greatly!

10/10 Excelente

Tracy

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
has shopping area that are close by
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Tracy? We would appreciate it greatly!

10/10 Excelente

HOANG

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything look good.
Se hospedó 3 noches en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Hoang? We would appreciate it greatly!

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always pleasure to stay here when I stay in town.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maria, MOD el 23 mar. 2024
We appreciate hosting you when you stay with us! Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

6/10 Aceptable

Norm

Viajó con su familia y niños pequeños
Le gustó: Servicios
Arrived at 8pm on a Friday. Parking lot is poorly lighted, several cars with people in them, windows down pot smoke all around. Super sketchy on what was going on there. The lady that checked us in was not rude but had strong body odor, stained t-shirt on and was disinterested. Curtains in room didn’t cover the whole window and the glass on the window was so dirty it was hard to see the parking lot. Morning time was much better. Food was good, eating area was clean and the Philippino lady working the food was very friendly, inviting and helpful.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lorrie

Viajó con su pareja
Le gustó: Servicios
Welcoming front desk staff! Someone needs to use a blade on the parking lot. The ruts and potholes are terrible!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Maria, MOD el 21 abr. 2024
Thank you for your recent stay and your great rating, Lorrie. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

4/10 Mediocre

Jiahong

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Christopher

Was good
Se hospedó 2 noches en enero de 2024
Respuesta de Maria, MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Christopher? We would appreciate it greatly!

8/10 Bueno

Leann

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Thank you. It was a good stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria, MOD el 7 mar. 2024
Thank you for your recent stay and your great feedback, Leann. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

6/10 Aceptable

Mackenzie

Viajó con su familia y niños pequeños
I’ll start off with the positive. House keeping was incredibly nice and helpful. Front desk staff were pleasant. I wish I had more positives to write but it ends there. Parking lot was slippery and semi dangerous to navigate. I know ANC received a lot of snow this year but you would think that more up keep would be done for the safety of guests, especially walking back and forth to the restaurant that is across the parking lot. The pool was unclean and gross in my opinion. Lots of clumps of hair floating around. Room was ok. Was clean, but we weren’t able to make coffee because the coffee pot was missing a key component. No fan in bathroom. Beds are very soft so if you have back problems, beware. Fridge didn’t feel all that cold and seemed old and outdated. My biggest issue was front desk and shuttle employees smoking right outside the front door to the hotel so the small entry way and lobby smelled strongly of smoke. As a former smoker who’s worked in hospitality before, I don’t think it’s courteous or professional to be smoking in front of the hotel while working. Will be staying at another hotel when we travel down to ANC next time.
Se hospedó 2 noches en febrero de 2024
Respuesta de Maria, MOD el 2 mar. 2024
Thank you for your recent stay and rating, Mackenzie. Your feedback is important and very much appreciated. We will share your feedback and criticism with our staff to better train them and provide a more pleasant experience for our future guests, including yourself.

10/10 Excelente

Kristin

Se hospedó 1 noche en febrero de 2024
Respuesta de Maria. MOD el 23 mar. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Kristin? We would appreciate it greatly!

8/10 Bueno

Heather, Soldotna

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
People sleeping in their car in parking lot, loud music playing from downstairs filtering in room 24/7, only two towels provided the entire stay and the car alarms going off at 5am were undesirable. Other than that, rooms were clean and comfortable. Breakfast was good, and staff was friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de Maria, MOD el 2 mar. 2024
Thank you for your recent stay and good rating, Heather. i apologize for the inconveniences that hindered your ability to enjoy your entire stay. We look forward to welcoming you back in the future. If you do return, please let us know whenever you need anything for your room. It will be our pleasure to provide you with the amenities to make your stay exceptional!

8/10 Bueno

Tamara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked the location and that it wasn’t piled up with the others down the road
Se hospedó 3 noches en febrero de 2024
Respuesta de Maria, MOD el 15 feb. 2024
Thank you for your recent stay and for the rating, Tamara. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

6/10 Aceptable

Stephen

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I waited 45 minutes for the airport shuttle even after talking with the lady twice. The first time I called she said 20 minutes then after 25 minutes passed I called again and I was told 10 minutes. Finally I got a cab after waiting 45 minutes. I got to the hotel and there was another guy waiting with no receptionist to be found. We stood there for 10 minutes before she came to the desk.
Se hospedó 1 noche en febrero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, and thank you for bringing this to our attention. We will handle this issue with our staff to ensure that we are providing our guests with the best possible service and creating the best experience. I apologize for the inconvenience you had to deal with.

2/10 Terrible

Cheryl

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay. As we have been in communication, we understand your concern(s). Thank you for providing your feedback.

10/10 Excelente

Christa

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, Christa. Also, thank you for such a great rating! I hope you were able to enjoy many, if not all, the amenities our property has to offer. Please spread the word to family and friends? We would love to see you again, should you be traveling through the area in the future. Have a great day!

10/10 Excelente

Roger

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good hotel to stay at!!
Se hospedó 1 noche en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, Roger, and your great rating. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

10/10 Excelente

Nina

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Nina? We would appreciate it greatly!

4/10 Mediocre

Macaria

Viajó con su familia y niños pequeños
No le gustó: Servicios
Front desk attendant at check in was not very friendly. Our room was not thoroughly cleaned, floors needed to be vacuumed, hairs all over (that didn’t belong to us), tile floor at entrance of room needed a mop, shower toiletries needed filled, linens weren’t super clean, desk had crumbs on it, no fan in the bathroom which is terrible for many reasons. Pool towels barely wrapped around my 3 year old. Won’t be staying at this Hampton again or probably any others.
Se hospedó 2 noches en enero de 2024
Respuesta de Maria, MOD el 2 mar. 2024
Thank you for your recent stay, Ms. T. I apologize for the inconveniences you encountered during your stay, and I'm sorry you found it to be unpleasant. Your feedback will be shared with staff to better train them so that we may create a better experience for our future guests, and hopefully you as well. I'm not sure what would have been the issue with our pool towels, as I have witnessed grown men and women walk past the lobby fully sheathed by the towels we provide. I hope you have a pleasant day.

10/10 Excelente

Brenda

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone is always friendly and the hotel is clean!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for continuing to stay with us, Brenda, and thank you for the great rating. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

10/10 Excelente

Lawrence or Natalie

Viajó con su familia
Le gustó: Servicios
I was nervous about staying here after reading some reviews, but I was very happy with my stay. The room was clean, bed was comfortable, the pool was open and our room was ready on time. I would definitely stay here again.
Se hospedó 1 noche en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, Lawrence/Natalie, and the great rating. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

10/10 Excelente

Donald

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Donald? We would appreciate it greatly!

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful place to stay 24 hour gym and laundry staff was amazing
Se hospedó 1 noche en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, Stephanie, and your great rating. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

2/10 Terrible

Megan

Le gustó: Limpieza
Se hospedó 2 noches en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your feedback, Megan. I apologize for the inconvenience you encountered at check in due to age restrictions. We look forward to welcoming you once you meet the age requirements.

8/10 Bueno

Brycin

Se hospedó 2 noches en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Brycin? We would appreciate it greatly!

10/10 Excelente

Douglas

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Hampton Inn is conveniently located. The rooms are nice and the beds are comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay and your great rating, Douglas. I hope you were able to enjoy many, if not all, the amenities our property offers. Please spread the word to your family and friends? We would love to see you again, should future travels bring you to the area again. Have a great day.

10/10 Excelente

Aaron

Se hospedó 2 noches en enero de 2024
Respuesta de Maria, MOD el 9 feb. 2024
Thank you for your recent stay, and your great rating. Is there anything about your experience that you would like to share with us, Aaron? We would appreciate it greatly!