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Opiniones sobre JW Marriott Anaheim Resort

4.5 out of 5
JW Marriott Anaheim Resort
1775 SOUTH CLEMENTINE ST, Anaheim, CA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 902 de 1300 opiniones" "
Evaluación: 8 - Bueno. 222 de 1300 opiniones" "
Evaluación: 6 - Aceptable. 84 de 1300 opiniones" "
Evaluación: 4 - Mediocre. 51 de 1300 opiniones" "
Evaluación: 2 - Terrible. 41 de 1300 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

PABLO JESUS

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo es perfecto! Lo único que podrían mejorar son colchones y almohadas muy delgadas y usadas.
Se hospedó 5 noches en abril de 2024
Respuesta de Director el 18 abr. 2024
Dear Mr. Jesus, Thank you for being our guest and for your high rating. We are glad you enjoyed most aspects of your visit. However, we have noted your comments regarding the bedding. We will share your comments with appropriate individuals to enhance our guest experience. It was our privilege hosting you, and we look forward to seeing you at JW Marriott, Anaheim Resort again soon.All the best,Jovani Guzman,Director

10/10 Excelente

RAMON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente hotel ! Muy bien ubicado, la atención, habitaciones y comida de primera.
Se hospedó 4 noches en abril de 2024
Respuesta de Director el 17 abr. 2024
Dear Ramon, Thank you for being our guest at JW Marriott, Anaheim Resort. We want to tailor each guest's visit so they can leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us, especially our convenient location and inspired service. It is also great to hear that you highlighted our pristine rooms and epicurean delights as well. We appreciate the review and look forward to having you as our guest again.All the best,Jovani Guzman,Director

10/10 Excelente

Noemi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en marzo de 2024
Respuesta de Director el 9 abr. 2024
Dear Noemi, Thank you for your exceptional rating. Your recognition is a testament to our commitment to nurturing environments and elevated moments. At JW Marriott, Anaheim Resort, your well-being is our highest mission, and we are delighted to have been a part of your journey. We warmly invite you back to continue enjoying all that Anaheim has to offer.All the best,Jovani GuzmanDirector

8/10 Bueno

Michelle

Viajó con su pareja
Le gustó: Servicios
I like the lounge area, so convenient. 20 minutes to get to Disney, walking,
Se hospedó 3 noches en marzo de 2024
Respuesta de Director el 7 abr. 2024
Dear Michelle, Thank you for choosing JW Marriott, Anaheim Resort, and for the kind review. We are glad to hear our optimal location and lounge area added to the enjoyment of your visit. We hope to welcome you again soon.All the best,Jovani Guzman,Director

10/10 Excelente

Michelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a walking distance ( 20 minutes) from Disneyland. I love the lounge area. The room service late at night is great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director el 4 abr. 2024
Dear Michelle, Thank you for sharing about your stay at JW Marriott, Anaheim Resort. We appreciate the generous remarks and are glad you enjoyed our resort. It is great to know you were pleased with our dynamic location, lounge area, and in-room dining. Our resort is designed to uplift the soul and enrich the body, spirit, and mind. It was a pleasure hosting your visit, and we look forward to seeing you again soon.All the best,Jovani GuzmanDirector

8/10 Bueno

Stephanie

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Muy buena
Se hospedó 3 noches en marzo de 2024
Respuesta de Director el 27 mar. 2024
Dear Stephanie, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We look forward to your next visit to JW Marriott, Anaheim.All the best,Jovani GuzmanDirector

4/10 Mediocre

Marisol

Sin comentarios
Se hospedó 4 noches en febrero de 2024
Respuesta de Director el 4 mar. 2024
Dear Marisol, Thank you for choosing us for your visit. We are genuinely sorry for not delivering the exceptional stay you deserve. Everything we do aims to give each guest an enriching experience, so we are disappointed to know we did not meet these expectations. Please accept our sincere apologies for any issues you had while staying with us. We want to regain your trust and hope you will give us another chance in the future.All the best,Jovani Guzman,Director

10/10 Excelente

Noemi

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Está muy bien ubicado en una zona muy tranquila
Se hospedó 4 noches en febrero de 2024
Respuesta de Director el 15 mar. 2024
Dear Noemi, Thank you for choosing JW Marriott, Anaheim Resort, and for the kind review. We are glad you could discover all that our outstanding location has to offer. We look forward to welcoming you again soon.All the best,Jovani GuzmanDirector

8/10 Bueno

adriana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excelente solo en el area de recpcion ocupan una recepcionista bilingue ingles- español
Se hospedó 3 noches en enero de 2024
Respuesta de Front Office Manager el 26 ene. 2024
Dear Adriana, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are so glad you had a great time with us. We look forward to your next visit to JW Marriott, Anaheim.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

Mónica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Front Office Manager el 25 ene. 2024
Dear Mónica, We are pleased your time here was enjoyable, and we want to thank you for your nice rating. All of us at JW Marriott, Anaheim Resort, look forward to your next visit.All the best,Katy MontoyaFront Office Manager

8/10 Bueno

FRANCISCO

Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Office Manager el 24 ene. 2024
Dear Francisco, Thank you for your kind rating. We are pleased we met your expectations for an enjoyable stay at JW Marriott, Anaheim Resort. We look forward to having the pleasure of doing so again on your next visit to the area.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

Jorge Alberto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena opción si vas a los parques e incluso si vas a Los Ángeles de ida y vuelta, está bien conectado, muy limpio, instalaciones amplias y con estacionamiento. Aunque la comida debería de ser 24 horas porque luego uno llega tarde los parques.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Front Office Manager el 9 ene. 2024
Dear Mr. Alberto, Thank you for choosing JW Marriott, Anaheim Resort, for your recent visit. We are delighted to hear you enjoyed our location with its connectivity to Theme Parks and GardenWalk. Your feedback is invaluable to us including insights that would have advanced your experience. We are continually striving to enhance our guest services and look forward to hosting you for another exceptional stay with us. All the best,Katy MontoyaFront Office Manager

10/10 Excelente

Gabriela

Viajó con su familia y niños pequeños
Le gustó: Servicios
They made our stay so great, super nice staff, the restaurant buffet is good enough peobably the only thing to improve are the pillows they're so soft but that is a classif of every hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Front Office Manager el 5 ene. 2024
Dear Gabriela, Thank you for choosing JW Marriott, Anaheim Resort for your recent visit to Anaheim. We are glad that we exceeded all of your expectations. We are delighted to know that you enjoyed our comfortable accommodations, excellent service by our devoted associates, and delicious buffet at our in-house restaurant. We will share your kind comments with our team and they will appreciate it. Thank you again for your fantastic feedback, and we look forward to welcoming you back soon.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

Fernanda

Se hospedó 3 noches en diciembre de 2023
Respuesta de Front Office Manager el 13 ene. 2024
Dear Fernanda, Thank you for choosing JW Marriott, Anaheim Resort for your visit to Anaheim. We hope the curated experiences created unforgettable moments and cherished memories throughout your stay with us. It was a pleasure being a part of your journey, and we hope to see you again soon.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

Alfonso

Se hospedó 4 noches en diciembre de 2023
Respuesta de Front Office Manager el 15 dic. 2023
Dear Alfonso, We appreciate you taking the time to leave your generous rating regarding your recent visit to the JW Marriott, Anaheim Resort. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.All the best,Katy Montoya

10/10 Excelente

Aurelio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 5 noches en octubre de 2023
Respuesta de Front Office Manager el 1 dic. 2023
Dear Aurelio, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Anaheim Resort. Thank you for sharing your experience with other travelers. It was our pleasure accommodating you, and we look forward to seeing you on your next visit to the area.All the best,Katy Montoya

10/10 Excelente

Gabriela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación si vas a evento en House of blues en Anaheim a algún evento, el hotel se comunica con el centro comercial en el que está el auditorio.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Manager el 29 nov. 2023
Dear Gabriela, Thank you for choosing JW Marriott, Anaheim Resort for your stay and for posting a review. We are delighted that our excellent location close to various attractions, offers our guests a chic retreat to explore Anaheim. It was a pleasure being part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit.All the best, Katy Montoya Front Office Manager

8/10 Bueno

pamela

Se hospedó 5 noches en octubre de 2023
Respuesta de Front Office Manager el 21 nov. 2023
Dear Pamela, Thank you for the generous rating. We are glad that your stay was well balanced, with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. It was our pleasure accommodating you, and we look forward to welcoming you back to JW Marriott, Anaheim Resort.All the best, Katy Montoya Front Office Manager

8/10 Bueno

CORAL

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is in a nice area and very close to Disneyland!
Se hospedó 2 noches en octubre de 2023
Respuesta de ag el 16 oct. 2023
Thank you Coral, we hope your time at the Disneyland Parks were as lovely as your time with us. Please reach out so we can elevate our service to earn your 5 stars on your next stay should you find yourself in Anaheim again.

8/10 Bueno

Alberto, queretaro

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is new and nice ! It’s very convenient if you are going to Disney ! Receptionist could be nicer !
Se hospedó 4 noches en octubre de 2023
Respuesta de Front Office Manager el 16 oct. 2023
Dear Alberto, Thank you for choosing JW Marriott, Anaheim Resort, and for your candid feedback. Please accept our apologies for the concerns you had with our front desk. Your valuable comments will be addressed with our associates in keeping with our commitment to inspired service. However, we appreciate your kind comments about our convenient location. We hope you will stay with us again so we can provide the enriching experience you deserve.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

ANGEL

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Front Office Manager el 3 oct. 2023
Dear Angel, Thank you for sharing about your stay at JW Marriott, Anaheim Resort. We appreciate the generous remarks and are glad you enjoyed our resort. Our resort is designed to uplift the soul and enrich the body, spirit, and mind. It was a pleasure hosting your visit, and we look forward to seeing you again soon.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

BERTHA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel
Se hospedó 4 noches en septiembre de 2023
Respuesta de Front Office Manager el 22 sept. 2023
Dear Bertha, Thank you for sharing about your stay at JW Marriott, Anaheim Resort. We appreciate the generous remarks and are glad you enjoyed our hotel. Our hotel is designed to uplift the soul and enrich the body, spirit, and mind. It was a pleasure hosting your stay, and we look forward to seeing you again soon.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Front Office Manager el 18 sept. 2023
Dear Andrea, Thank you for choosing JW Marriott, Anaheim Resort and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

Victoria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Un servicio excelente
Se hospedó 4 noches en agosto de 2023
Respuesta de JW Anaheim Resort el 5 sept. 2023
Greetings Victoria,Thank you for choosing to experience JW Marriott, Anaheim Resort, on your recent visit to our magical city of Anaheim. Please let us know the next time your travels bring you to the Anaheim area. Thank you,

2/10 Terrible

Maria Isabel

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hubo $520,65 dólares de parking y no contábamos con eso, dejamos el hotel el sábado en la madrugada 19 de agosto 2023, por el huracán Hilary. Y no nos rembolsaron el día que se pago por adelantado. Estuve llamando a expedia del número que dieron y ese número no existe y jamás volvería usar intermediaros para reservaciones como expedía. Atte: María Isabel Morales .
Se hospedó 6 noches en agosto de 2023
Respuesta de JW Anaheim Team el 4 sept. 2023
Good Evening,Thank you for booking through expedia, and since the room was book through expedia in advance i apologize they will need to be the ones to refund a stay for any early departures. I show in our system you were here for 5 nights and left the 19th.Thank you,

8/10 Bueno

Fernando

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta MUY MAL que al momento de hacer una reservación diga en la página de EXPEDÍA que es con “IMPUESTOS YA INCLUIDOS” y lamentablemente en todas las ocasiones al hacer el check out, siempre terminemos pagando OTROS IMPUESTOS
Se hospedó 3 noches en agosto de 2023
Respuesta de JW Anaheim Team el 2 sept. 2023
Greetings,Thank you choosing to experience JW Marriott, Anaheim Resort, on your recent visit to our magical city of Anaheim. We appreciate your feedback on the taxes and fees and will share this with the respective departments. Please let us know the next time your travels bring you to the Anaheim area.Thank you,

10/10 Excelente

Rocio

Viajó con su familia y niños pequeños
Le gustó: Servicios
Great place to stay!
Se hospedó 3 noches en agosto de 2023
Respuesta de Front Office Manager el 12 ago. 2023
Dear Rocio, It was a pleasure having you at JW Marriott, Anaheim Resort. We love knowing you found our property to be a rejuvenating retreat. Our hotel is designed to uplift the soul and enrich the body, spirit, and mind. We look forward to seeing you again soon. All the best,Katy Montoya,Front Office Manager

10/10 Excelente

ALVARO ULISES ATILANO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo perfecto, las camas muy cómodas, todo muy limpio. El único detalle fue que una noche olía a mariguana en el cuarto, venía del aire acondicionado, lo reportamos, pero hasta el siguiente día fue que dejo de oler mal. Todo lo demás fue excelente
Se hospedó 5 noches en agosto de 2023
Respuesta de Front Office Manager el 21 ago. 2023
Dear Alvaro, Thank you for choosing JW Marriott, Anaheim Resort, and the kind review. We are pleased to hear how much you enjoyed your time with us and our welcoming accommodations. However, we are sorry for the specific concern you had while you were here, but we are glad it was resolved to your satisfaction during your stay. We hope to welcome you again soon in the future.All the best,Katy Montoya,Front Office Manager

4/10 Mediocre

francisco

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mala limpieza de habitaciones y trato deficiente del personal
Se hospedó 6 noches en agosto de 2023
Respuesta de Front Office Manager el 11 ago. 2023
Dear Francisco, We sincerely apologize for the issues you experienced while staying with us. Our goal is to provide welcoming accommodations with exceptional hospitality; therefore, we are disappointed that we did not meet these expectations during your visit. We value your feedback and will address this properly. We hope you will consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel.All the best,Katy Montoya,Front Office Manager

10/10 Excelente

Armorel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel esta cerca de Disney y tiene un gran precio por lo que ofrece (valet, credito en el hotel, alberca)
Respuesta de Front Office Manager el 9 ago. 2023
Dear Armorel, Thank you for choosing JW Marriott, Anaheim Resort, for your recent visit. We are delighted to hear you enjoyed our prime location, and that we provided you with inspiring, modern luxury during your visit to Disneyland. It is lovely to read about the unforgettable memories you made here in Anaheim and that we could play a memorable part in your vacation.We are also happy that you found us to be of great value, and liked our thoughtful amenities as well. Thank you for the kind rating, and we look forward to welcoming you again on your next visit to the area.All the best,Katy Montoya,Front Office Manager

8/10 Bueno

Rogelio, San Pedro Garza Garcia

Se hospedó 5 noches en agosto de 2023
Respuesta de Front Office Manager el 28 ago. 2023
Dear Rogelio, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at JW Marriott, Anaheim Resort look forward to your next visit.All the best,Katy Montoya,Front Office Manager

6/10 Aceptable

Rosario

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
El servicio de limpieza fue deficiente y tardan mucho atenderte
Se hospedó 6 noches en julio de 2023
Respuesta de Front Office Manager el 3 ago. 2023
Dear Rosario, Thank you for choosing us for your visit to Anaheim. Please accept our sincere apology for the oversights in your room. Elevated and polished accommodations are a top priority for us; therefore, we are disappointed to know we did not meet these expectations. We have taken proper action, and we are grateful for your patience. We look forward to another opportunity to prove our commitment to crafting the seamless experience you deserve.All the best,Katy Montoya,Front Office Manager

10/10 Excelente

Adriana

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en julio de 2023
Respuesta de Front Office Manager el 3 ago. 2023
Dear Adriana, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to Anaheim.We look forward to your next visit to JW Marriott, Anaheim.All the best,Katy Montoya,Front Office Manager

10/10 Excelente

Hugo

Viajó por negocios, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Exebeket
Se hospedó 8 noches en julio de 2023
Respuesta de Front Office Manager el 7 ago. 2023
Dear Hugo, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our Anaheim.We look forward to your next visit to JW Marriott, Anaheim.All the best,Katy Montoya,Front Office Manager

8/10 Bueno

Mara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It´s a great hotel, good service and the employers are very attentive.
Se hospedó 4 noches en julio de 2023
Respuesta de Front Office Manager el 26 jul. 2023
Dear Mara, Thank you for reviewing your stay with us at JW Marriott, Anaheim Resort. We are happy to know you were pleased with the service you received from our excellent associates and that you liked our beautiful property. We appreciate your business and look forward to seeing you again soon.All the best,Katy Montoya,Front Office Manager

10/10 Excelente

Modesto Vazquez

Se hospedó 4 noches en julio de 2023
Respuesta de Front Office Manager el 19 ago. 2023
Dear Modesto, Thank you for choosing JW Marriott, Anaheim Resort and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.All the best,Katy Montoya,Front Office Manager

10/10 Excelente

Carlos Chavez

Se hospedó 3 noches en junio de 2023
Respuesta de Front Office Manager el 20 ago. 2023
Dear Carlos, Thank you for posting such a generous rating. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest at JW Marriott, Anaheim Resort, and we hope to see you again soon. All the best,Katy Montoya,Front Office Manager

10/10 Excelente

Pedro

Se hospedó 2 noches en junio de 2023
Respuesta de Front Office Manager el 20 ago. 2023
Dear Pedro, Thank you for your outstanding rating. We are glad we could exceed all of your expectations and that you loved your visit to JW Marriott, Anaheim Resort. We look forward to hosting you again soon. All the best,Katy Montoya,Front Office Manager

10/10 Excelente

Alma

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bonito y limpio
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

gonzalo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No parking and the Valet Parking charges 57.00 dlls. not cheap.
Se hospedó 2 noches en abril de 2023
Respuesta de Front Office Manager el 17 may. 2023
Dear Gonzalo, Thank you for staying with us at JW Marriott, Anaheim Resort and for your high score. From the rating, it seems, your overall time with us was comfortable. However, we regret your disappointment with our parking fees and any inconvenience this caused. These charges are listed on the website so guests can have this information before booking with us. We are sorry if you were not aware of this. We hope this will not deter you from choosing us again.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

Aaron Quezada

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fue una estancia agradale
Se hospedó 1 noche en abril de 2023
Respuesta de Front Office Manager el 29 abr. 2023
Dear Mr. Quezada, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We look forward to your next visit to JW Marriott, Anaheim.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

jeronimo lopez

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicar del hotel , excelentes instalaciones, buen Servicio en general
Se hospedó 6 noches en abril de 2023

10/10 Excelente

Juan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelentes condiciones. Lo que no me gusto fue el cargo de 25 dólares por noche y que cobren él estacionamiento
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Edgar Hernandez

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Accesible. Limpio.
Se hospedó 4 noches en abril de 2023
Respuesta de Front Office Manager el 7 abr. 2023
Dear Mr. Hernandez, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We look forward to your next visit to JW Marriott, Anaheim.All the best,Katy MontoyaFront Office Manager

8/10 Bueno

Emmanuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio y a muy cerca de los parque de Disney. Lo que no me agrado es que en la página no dice que tienes que pagar 60 dólares diarios por el servicio del valet parking y es forzoso ya que no tienen un lugar de estacionamiento para que tú puedas estacionar tu auto
Respuesta de Front Office Manager el 9 mar. 2023
Dear Emmanuel, Thank you for posting your review of JW Marriott, Anaheim Resort. We are pleased you enjoyed our convenient location. We also appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again; we hope you will choose us the next time you visit Anaheim. All the best,Katy MontoyaFront Office Manager

2/10 Terrible

Samuel

Se hospedó 3 noches en febrero de 2023
Respuesta de Front Office Manager el 25 feb. 2023
Dear Samuel, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for any concerns you had during your stay. Thank you once more for choosing us, and we hope you will revisit us again soon.All the best,Katy MontoyaFront Office Manager

10/10 Excelente

MARIA DEL RAYO

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La atención fue excelente, elpersonal increible y hermosos el hotel
Se hospedó 3 noches en febrero de 2023
Respuesta de Front Office Manager el 23 feb. 2023
Dear Maria, Thank you for your generous review of JW Marriott, Anaheim Resort. We devote our attention to craft and detail, and we are pleased to read your flattering remarks about our dedicated associates and modern luxurious hotel. It was a pleasure having you as our guest, and we look forward to hosting you again soon. All the best,Katy Montoya,Front Office Manager

8/10 Bueno

Alfonso

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación bella decoración solo que la tasa del baño sea mas grande
Se hospedó 2 noches en enero de 2023
Respuesta de Guest Relations Coordinator el 28 ene. 2023
Thank you for staying with us! We appreciate your feedback. We hope to welcome you back to our hotel soon.

10/10 Excelente

Susana

Se hospedó 1 noche en enero de 2023