2/10 Terrible
IDOIA
Viajó con su pareja
28 sept. 2023
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I spent one night at this hotel in Amfilochia this summer, on my way to the Peloponnese. We chose it because it had good reviews and it was in a beautiful place. What a surprise when you arrive...
They boast about having a "private parking" at the hotel... when in reality, it's an extremely small open lot at the back of the hotel that can fit only six cars. Upon arrival, we had to park our car in front of the hotel on a street with plenty of parking spaces. We went in to do the check-in and we were told that parking was prohibited because the park space in the street was only for customers of the hotel's restaurant and the nearby restaurants. It's a shame because you're on the public area, not in a private property or parking.
The rooms are old, small, and the bathroom emits odors of pipes and dampness. The only positive aspect of our stay was the breakfast. It was very good and diverse (included in our pre-paid reservation). The surprise came at check-out, when the recepcionist told us that we had to pay the breakfast. I checked my reservation and tried to explain the man that it was included, but he rudely and impertinently refused to verify the reservation and made us to pay.
After one month of complaints from me and Expedia (the platform through which we booked the hotel), they still haven't refunded us the money. They are true thieves. I wouldn't recommend it at all.
