Exterior
Ver disponibilidad

Opiniones sobre Country Inn & Suites by Radisson, Ames, IA

2.5 out of 5
Country Inn & Suites by Radisson, Ames, IA
2605 Se 16th St, Ames, IA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 448 de 998 opiniones" "
Evaluación: 8 - Bueno. 346 de 998 opiniones" "
Evaluación: 6 - Aceptable. 124 de 998 opiniones" "
Evaluación: 4 - Mediocre. 57 de 998 opiniones" "
Evaluación: 2 - Terrible. 23 de 998 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
Muy simple el check-in y El check-out tambien. No era lo Que esperaba
Se hospedó 1 noche en febrero de 2019

6/10 Aceptable

Joseph

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Gen

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Carrie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was polite and kind.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Brea

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Samuel David

Se hospedó 5 noches en enero de 2024

10/10 Excelente

Kris

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Everything was clean and staff was friendly
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 12 abr. 2024
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

6/10 Aceptable

Dustin

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Paula

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
We had ants in the bathroom and a toilet that was loose. The furniture was old and very worn out. I asked for a comped night but don't know if you are in charge of that. I would not recommend this hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 8 abr. 2024
Dear Paula, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Ames, IA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, ManagerCountry Inn & Suites by Radisson, Ames, IA

8/10 Bueno

gary

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good Place to stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 8 abr. 2024
Dear Gary, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Ames, IA. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, ManagerCountry Inn & Suites by Radisson, Ames, IA

2/10 Terrible

Nicholas

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
When I checked in, I was told that my room had just been cleaned only moments before my arrival. I entered my room thinking I got the wrong room assigned, because not only had it not been cleaned but it looked as though someone was still in it until I notice the left over shoe box was empty and no suitcase was present. The bed was dirty still, the bathrooms had used towels in the tub, the trash not only had food items and waste, but bloody napkins and what appeared to possibly be remained products left in them. Needless to say I won’t be returning to this establishment likely ever again. Also the upgraded room I paid for looks like there is water damage everywhere, and is in need of a complete renovation. I wanted to like this place, stay not so far away, and stay in the AmericInn next door. They have VERY clean rooms for the price, and great breakfast options.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Matthew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Quinten el 17 mar. 2024
I'm happy to see that you enjoyed your stay and appreciate the good review. Please come visit us again next time you are in town!

4/10 Mediocre

Garth

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked having a bedroom. The front desk attendant was very nice but had no solutions for our problems. Our TV remote didn’t have any batteries in it, he looked in his desk but didn’t have any. Our desk chair was covering was falling apart. The swimming pool area was out of towels, attendant apologized and told me I had to go back to my room to get our room towels and then he would give us new towels for showering. The hot tub jets barely did anything. Breakfast items were out of stock, and just chaotic.
Se hospedó 2 noches en febrero de 2024
Respuesta de Quinten el 17 mar. 2024
I'm sorry to hear that you didn't enjoy your stay at the Country Inn. I am going to work with my staff to ensure that these same issues don't arise again and hope that you give us another try next time you are close by!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The king size bed was very comfortable. And the breakfast was the delicious!
Se hospedó 1 noche en febrero de 2024
Respuesta de Quinten el 17 mar. 2024
Thank you for staying with us, we appreciate your feedback and hope to see you again soon!

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lodge environment…nice front end desk clerk..she was really helpful
Se hospedó 1 noche en febrero de 2024
Respuesta de Quinten el 17 mar. 2024
We are happy to hear that you enjoyed your stay with us. I let our front desk clerk Jamie know that she did a wonderful job and always appreciate reviews like this one. We look forward to seeing you next time you're in the area!

10/10 Excelente

penny

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Quinten el 17 mar. 2024
I'm glad to hear that you enjoyed your stay and that our staff helped provide you with a great experience. We hope to see you again next time you are in the area!

10/10 Excelente

Chris

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Well maintained, great breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Quinten el 17 mar. 2024
Thank you for your feedback we appreciate all reviews especially positive ones! We hope to see you next time you're in the area!

10/10 Excelente

Lyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable and clean
I stayed here twice, once on my way up to St Paul and on the way back. It was such an easy stay going up that I returned.
Se hospedó 1 noche en enero de 2024
Respuesta de Quinten el 17 mar. 2024
I'm very glad you hear that you enjoyed your stay with us enough to return on the way back! Hopefully we will see you again next time you are in the area!

10/10 Excelente

Jim

Se hospedó 1 noche en enero de 2024
Respuesta de Quinten el 17 mar. 2024
Thank you for the great review we appreciate all feedback. If there is anything we could have done to assist you better, please let us know! We hope to see you again!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and clean.
Se hospedó 1 noche en enero de 2024
Respuesta de Quinten el 17 mar. 2024
We are very happy to hear that you enjoyed your stay and appreciate all feedback, especially on the positive side. Please visit again next time you're in the area!

10/10 Excelente

Tim

Se hospedó 1 noche en enero de 2024
Respuesta de Quinten el 17 mar. 2024
I'm glad to see that you enjoyed your stay at our hotel and appreciate the great rating! If you're in the area, we hope you book with us again!

10/10 Excelente

Chris

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Andres Diaz

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Mediocre

Kristin

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Kari

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

4/10 Mediocre

Barbara

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The breakfast was not hot, juice machine was out of juice
Se hospedó 2 noches en diciembre de 2023

4/10 Mediocre

Patricia

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was non-existent, staff refused to restock any items. The hot dishes were ice cold and definitely a health violation. There were no cups or plates. There was 1 heal of bread and all the juice was out. When the "attendant" finally came out of the back room. I asked if any warm food would come out or any of the items that were gone be replenished...her response was if you see it, eat it because nothing else is coming out. She was nasty and rude. She sneezed and had plemy coughs while looking at the food. She made no attempt to cover her mouth or nose. Sneeze and cough were mouth wide open! There were 90 minutes left for breakfast service. The ice machine had slime along the seal and the ice had a rancid smell. For the ridiculous amount paid per night, they should be ashamed. I had 2 stays at other Country Inn reserved for 2024. I canceled them and will never stay at one of their properties again!
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Tom

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Carrie

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

NEDRA, Van Buren

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Dana

It was a good hotel for the price
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Amy

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Customer service was very good. The lady doing housekeeping was very nice. The rooms and hallways are pretty worn and not much attention to detail on making things look nice. It was clean enough but with the stained carpets it just felt unclean.The price point of the hotel seems it should’ve had nicer finishes.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Michael, Tulsa

Le gustó: Limpieza
Ordinary. Was not up to a Radisson property.
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tired Hotel with Breakfast Staffing Issues
We paid $275-$300 per night during an Iowa State football weekend. Room was clean, but furnishings were very, very tired. Carpeting was worn, office chair shredded, and bedding thin. The first morning breakfast was decent. The second morning only cold breakfast was offered because staff didn't show. This hotel is definitely not worth the money.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Ann

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Bob

Viajó con su familia
No le gustó: Personal y atención, servicios
Left over food in refrigerator...dilapidated, worn out chair desk people would not replace, got stuff all over our clothes,,,we have a picture.no fan in shower, opened door and beds looked like somebody had wrestled on them.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jeffrey

Viajó en grupo
Everything was wonderful as usual. We stay every time we are in to see our 2 college kids. Thanks!
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Linda

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
We had to stand in line for check in. Only one gal checking in and was overwhelmed. When we got to our room there was something spilled on the door. I washed it off before my husband could see it. The room had an odor like it had been smoked in. Sausage and eggs in am were very salty.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property sits at the end of a road full of hotels and I liked that it was away from the main road. Parking was ample. We had the jacuzzi suite. The room was clean and on the main floor. The ice machine was very close which was convenient. The jacuzzi itself was clean, even the jets. We had brought our own cleaner just in case, but it was fine. Shockingly, the pillows and mattress were horrible and uncomfortable. We could not get a good nights rest either of the nights we stayed. While the rest of the hotel was sufficient. I would argue that the most important part of a hotel is the bed and pillow and your sleep, and that part was severely lacking
Se hospedó 2 noches en octubre de 2023

4/10 Mediocre

Mandi

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Michelle

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Susan

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
I was surprised at the condition of the room. We encountered several different insects including roaches. Bed and pillows were also hard and uncomfortable.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good place to stay
Comfortable bed, very good breakfast
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Suzette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bed a little to firm. Furniture a little outdated.house keeping did excellent job. Staff was nice.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Patricia

Too far from where we were going.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Nancy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023