Hoteles cerca de Alton Towers en Stoke on Trent

"This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would...

"The staff were friendly. Room was clean, and delicious breakfast. We selected by mistake a room for handicapped and did not need a room with a roll away shower set up. ."

"Hotel justo enfrente de la estación de tren. Las instalaciones son antiguas, el suelo hace ruido todo el rato al andar, WIFI de pago... Yo no repito"

"Staff not available to reception"

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"Not so clean. Staff ok but one over charged me 3 quids for food, drinks, no reason given. Very noisy housekeeping, they bang doors, chat and play loud music outside your rooms. "

"Terrible communication and not clean at all "

"I really enjoyed my stay here. Its perfect if you are working away etc. Spacious accommodation with a nice shower and you can park right outside your chalet. I had a great night's sleep. No complaints"

"Excellent location and value for money. Really pleasant reception/staff in general. Great for kids "

"The cottage is in need of a deep clean. The bed around the mattress was filthy with dust, hair and cobwebs underneath. The same behind the bedside cabinets. The vinyl sofa in the lounge smelt like a regiment of overweight sweaty men had spent a few summers sitting on it and gently marinating the vinyl until it stunk of stale sweat. We had to disinfect the entire thing with spray. It still smelt bad afterwards. One for the local tip I would suggest. "

"Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best."

"A little gem that we will definitely return to. Rooms were finished to a high quality - not just style over substance. Beds comfy, shower amazing, hot tub fab and one of the best nights sleep for a while. Paired with excellent food and service at Bowling Green Inn, would highly recommend 👍"

"We stayed in a beautiful hive which was nicely done and the hotel itself was beautiful. We were disappointed not to have a bath or to be able to use any the sauna facilities and that whole building seemed to be in the midst of renovation. We were also surprised that breakfast wasn’t included and that when we ordered English breakfasts we didn’t get any toast and when we asked for some were then charged £2.50 per slice. I feedback when we departed that I was not impressed but nothing was done...