Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is a lovely place to stay and start an adventure! Conveniently located between Gunnison and Created Butte.The lodge is very clean, nice amenities but the air conditioning doesn't work well, it is noisy and because the rooms are above the shop and next to the restaurant, there is noise and music at night and people coming and going in the early morning. Management doesn't listen, and when I voiced my concerns they just said, well, we're open at 7am and took down a note about the air conditioner. I told them about someone doing construction at 630am on the outside of the building, and they said, oh no, that couldn't have been that early...I mentioned someone stacking wood for the smoker at 6am the next day, and again, they said it couldn't have been someone that early. What every happened to customer service?! And that was the owner's son.Maybe it was an off day but I should have spoken to someone who listens, like maybe the dad or mom.We've stayed here a couple times before and never had a problem, but not in the lodge.We chose the lodge because it had air conditioning and my wife is pregnant. We're not staying in the lodge again, and we definitely wouldn't recommend it, even if it's conveniently located and very clean.We're honestly wondering if it's worth the money or coming back here.Last year we stayed in one of the cabins by the river, in the winter, and with the snow falling, it was incredible! The beauty of the river and the peaceful snow falling made it so nice to stay here, that's why we came back.It's worth the extra money to stay on the property somewhere more secluded, and the cabin had a private hot tub, which was magical in the winter! It does get really cold by the water, but there's a fireplace in every cabin, which keeps it nice and toasty. We would stay here again if management listened, and it wasn't so busy in the summer.