Dear Tracey,We would like to thank you for your valued feedback on our property and we are happy to hear it was such a pleasant stay. We look forward to welcoming you back in the future!

Good morning,Thank you for your much valued feedback on our property. I am sorry to hear that there was no hot water during your stay, we do not hold ourselves to that standard. We do wish to make your future stay with us a much more enjoyable one. Your feedback will be passed on to head management for improvement.

Dear Bengt,Thank you for taking the time to share your experience regarding your stay at our hotel. We appreciate your comments and glad you found our guestrooms nice and clean. I have also duly passed your feedback regarding your booking onto my team. Your review will certainly assist us on improving our guests' experience.Thanks again for your comment, we do look forward to welcoming you back on a future occasion.Kind regards,

Dear Adrian, Thank you for staying with us, we are happy to hear you enjoyed our beautiful ambiance and our peacock's morning wake up calls. We appreciate you taking the time to leave your feedback. We hope to see you again sometime soon!

Dear Lisa, Thank you for sharing your kind review. We are happy to hear you enjoyed your stay, especially our amazing Doubletree cookies and our friendly team. We look forward to welcoming you back sometime!

Dear Cathy,Thank you for staying with us. We appreciate you taking the time to share your stay with us, and I am glad you felt safe with on our beautiful property. We do hope you otherwise enjoyed your stay, and we look forward to any chance to welcome you back.

Dear Mark, Thank you for your review and for choosing to stay with us. We hope to see you again sometime soon!

Dear Jay,Thank you for taking the time to post a rating regarding your stay at our hotel.We look forward to the opportunity to welcome you in the near future!Kind regards,

Dear Mandy,Thank you for staying with us and leaving your review so we know that you enjoyed our hotel. We certainly hope to see you again sometime in future for another wonderful stay.

Dear Vanessa, Thank you for taking the time to leave us your kind review, we are happy to hear you enjoyed your stay. We hope to see you again sometime soon!

Dear Ingimar, Thank you for your feedback, we appreciate you taking the time to review your stay and are pleased that you enjoyed our beautiful Doubletree by Hilton Alice Springs. Please feel more then welcomed to stay again.

Dear Nick, Thank you for taking the time write us feedback. I wanted to personally extend my sincerest apologies for the inconveniences you experienced during your recent stay at DoubleTree by Hilton Alice Springs. Your feedback regarding the impractical internal access, inconsistent after hours access, and lack of guidance from our reception staff has been brought to our attention, and I am genuinely sorry for the frustration these issues may have caused.We take great pride in providing exceptional service and ensuring a seamless experience for our guests, and I regret that we fell short in meeting your expectations on this occasion.To make amends and demonstrate our commitment to providing you with the quality stay you deserve, I would like to offer you a complimentary upgrade for your next visit if our room availability allows. Your valuable feedback has been shared with our IT team, and we are actively working on improving our internal access and service. When you plan your return, please reach out to our reservations team, and we will personally oversee your upgraded accommodation to ensure a seamless and enjoyable stay.Once again, I apologize for any inconvenience caused and appreciate your understanding. We value your patronage and hope to have the opportunity to restore your faith in our hospitality during your next visit.Should you have any further concerns or if there is anything else we can do to enhance your future stay, please don't hesitate to contact me directly.Thank you for choosing DoubleTree by Hilton Alice Springs. We are committed to making your next experience exceptional.Warm regards,

Dear Gary,Thank you so much for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us. Your kind words truly mean the world to our team.Your feedback motivates us to continue delivering exceptional experiences to everyone who walks through our doors. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Once again, thank you for choosing DoubleTree by Hilton Alice Springs and for sharing your positive experience. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out.Warm regards,Sabrina ShiHotel Manager

Hi Nancy,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. Thank you for mentioning our wonderful team member. We look forward to welcoming you back to our hotel in the not too distant future!

Hi DanielThank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

Hi Michael,Thank you for choosing Doubletree by Hilton Alice Springs for your stay. Commitment to service and guest satisfaction is our main concern.Once Again thank you for staying with us during your visit to Alice Springs, and we invite you to include us in your future plans when you visit this area again.

Hi Geoff,Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

Dear John, Thank you for choosing to stay at DoubleTree by Hilton Alice Spring and for taking the time to share your valuable feedback with us. We are delighted to hear that you enjoyed our warm hospitality and that our team made you feel welcome from the moment you arrived. The welcome cookie is indeed a favorite among our guests, and we are thrilled you appreciated the gesture.However, I regret to learn that certain aspects of your stay did not entirely meet your expectations. We continuously strive to maintain the highest standards of comfort and quality throughout our hotel, and I apologize for any inconvenience caused by the condition of the property, as we just renovated property in 2021 and try to maintain our property in a great condition. Your comments regarding the restaurant options and their offerings have been duly noted. We understand the importance of providing diverse dining options that cater to all preferences, and I assure you that your feedback will be considered when we review our dining selections to better accommodate the varied tastes of our guests in 2024.Regarding the breakfast pricing, I apologise if our pricing did not align with your expectations. We regularly assess our pricing to ensure it reflects the value and quality we aim to provide. However, your feedback will be taken into consideration during our reviews.Thank you once again for choosing Hilton DoubleTree. We look forward to the chance of welcoming you back and providing you with an enhanced experience.Warm regards,Sabrina ShiHotel Manager

Thank you for leaving us your review. We hope to see you again sometime!

Thank you for taking a moment to share your experience. I am happy to hear you found Doubletree Alice Springs to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

Hi Sharon, Thank you for your kind review and letting us know you enjoyed your stay. We hope to see you again sometime!

Dear Kate, Thank you for leaving us your feedback of the hotel and our team. We look forward to the opportunity to welcome you back sometime.

Hi Ron, Thank you for leaving us your kind feedback, we sure do hope to see you again on your next trip!

Thank you for leaving us your review. We hope to see you again sometime!

Thank you Raymond, for your kind review. We hope to see you again sometime!

Hi Muriel, thank you for letting us know about the taps/water doing your previous visit. I will pass this to our Maintenance Team.

Hi Julia, Thank you for your feedback regarding your stay. Your comments will be passed to our management.

Thank you for your kind feedback. We hope to see you again sometime!

Dear Michael, Thank you for letting us know you had a comfortable stay and sharing your comments regarding the room. I have since passed this information to our housekeeping and maintenance team. We are glad you otherwise had a nice time here and we hope we will have the pleasure of your visit again sometime in future.

Dear Julie, Thank you for your review. We hope to see you again on your next trip!

Dear Susan, Thank you for sharing your feedback. It is wonderful to hear you enjoyed your stay and the ambiance. Please feel more than welcome to visit again sometime.

Dear James, Thank you for your great feedback. I am happy to hear you had a wonderful stay. We look forward to seeing you again in future.

Dear Cassie, Thank you for letting us know you had a good stay. I will be sure to pass on your kind feedback regarding Hari. We hope to see you again soon!

Dear Nathan,Thank you for taking the time to share the rating with us.We do look forward to the opportunity to welcome you back on a future occasion.Kind regards,

Dear Ben,Thank you for taking the time to leave a rating regarding your recent stay.We look forward to the opportunity to welcome you back on a future occasion.Kind regards,

Thank you Ross for taking the time to post a review on regarding your recent stay at DoubleTree by Hilton Alice Springs.We look forward to the opportunity to welcome you back to DoubleTree on a future occasion.

Dear Brian,Thank you for your time to give a rating and sharing your experience with us. We are disappointed to see your review, please accept our apologies for missing the mark on your stay.Thank you again for your time.Kind regards,

Dear Sirisak,Thank you for your time to share your experience about your recent stay at our hotel.I was disappointed to read your review, please accept my apologies for missing the mark on your stay, it is certainly unusual and not the level of service we are accustomed to providing. I have duly passed on your feedback to my team for review and action.Thank you again for your time.Kind regards,

Dear Andrew,Thank you for taking the time to post a review regarding your recent stay at DoubleTree by Hilton Alice Springs.I appreciate your comments and have passed onto the team for review. We look forward to the opportunity to welcome you back on a future occasion.Kind regards,

Dear Coreen,Thank you for taking the time to post a review regarding your recent stay at DoubleTree by Hilton Alice Springs.I was disappointed to read your review, please accept my apologies for missing the mark on your stay, it is certainly unusual and not the level of service we are accustomed to providing. I have duly passed on your feedback to my team for review and action.Thank you again for your time.Kind regards,