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Opiniones sobre Albury Gardens Tourist Park

3 out of 5
Albury Gardens Tourist Park
7 Catherine Cres, Lavington, NSW

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 92 de 195 opiniones" "
Evaluación: 8 - Bueno. 77 de 195 opiniones" "
Evaluación: 6 - Aceptable. 19 de 195 opiniones" "
Evaluación: 4 - Mediocre. 6 de 195 opiniones" "
Evaluación: 2 - Terrible. 1 de 195 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Viajó con su familia
Kleine 1-Zimmer-cabin mit Mikrowelle
Kleines Bad. Schöne Grills auf dem Platz. In der Nähe einer Straße gelegen.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Albury Gardens el 17 ene. 2024
Thank you for the feedback.

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 9 noches en noviembre de 2023
Respuesta de Albury Gardens Tourist Park el 17 ene. 2024
Thank You for the feedback Michael

8/10 Bueno

Gilles Jules

Se hospedó 2 noches en noviembre de 2023
Respuesta de Albury Gardens Tourist Park el 17 ene. 2024
Thanks for the 8/10 Feedback

6/10 Aceptable

Shaoke

No le gustó: Estado de la propiedad e instalaciones
Room is overly OK. Quite old and aging furniture. A few ants inside.

8/10 Bueno

Donna

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
quiet and relaxing
Se hospedó 4 noches en abril de 2023

6/10 Aceptable

Sachi, KEIRAVILLE

Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Paul

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I really enjoyed my stay and the room was a great set up for a small family with self contained kitchen, easy parking , very quiet, park conditions were very clean an well kept. if i was to say anything to improve would be the pest control as there was ants in the cabin
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Gilles Jules

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Walter

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
What I like was how they blended in the over 50s residential area with the rest , nice open space ,lots of greenery plenty of bbqs with under cover areas , salt water combine pool . It was a nice comfortable place to be .
Se hospedó 3 noches en marzo de 2023
Respuesta de Albury Gardens Tourist Park el 21 mar. 2023
Thank you Walter for the kind feedback from your recent stay at Albury Gardens. We look forward to welcoming you again one day :)Jo

8/10 Bueno

Trina

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Pleasant stay. Information about shops would be great.
Se hospedó 2 noches en enero de 2023

2/10 Terrible

Antonella

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
So very sad that both inside and outside the property was disgusting and dirty. I know new managers started in Jan 1st. Let’s hope the do something about the cleanliness

4/10 Mediocre

Nevenka

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
They need to clean a bit more. Cobwebs inside the cabin and the utensils terrible and not much there. We left the cabin in a cleaner state.

8/10 Bueno

Bronwen

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
The Cabin was clean & tidy & provided everything we needed for our stay. One suggestion would be providing more powerpoints in the Bedrooms & shared space.

10/10 Excelente

Jules

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Self check in was easy, property is well looked after, great communication.

10/10 Excelente

Kate

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean and comfortable
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Colin

Viajó en grupo
Le gustó: Limpieza, servicios
Sub-standard communication with the property owners, no after hours number, leading to almost being without accommodation on the first evening of our stay. Questionable level of concern regarding our plight upon discussion, manager eager to blame others instead of leading from the front, lead to what in our minds, was a disappointing outcome.
Se hospedó 3 noches en noviembre de 2022
Respuesta de manager el 26 nov. 2022
Hi Colin,Thank you for your feedback. On this occasion we had relief staff assisting us at the park, and there were some procedural items that were missed. We have taken your feedback on board when preparing handovers for relief staff moving forward. Again, we apologise for any inconvenience caused, as we did at the time. Should you wish to discuss this further, please contact the office directly on 02 6040 6275.Albury Gardens Tourist Park Management

4/10 Mediocre

Dion

Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The unit was very dirty, dust everywhere, under the bed hasn't been cleaned, corners in bathroom etc, bedside tables had dust all over them, cockroaches in the unit, toilet not bolted down correctly and moves, no tv in the bedroom
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Karen

Se hospedó 1 noche en septiembre de 2022
Respuesta de julie el 19 oct. 2022
Hello karen.Thank you for your lovely feedback.We look forward to seeing you again when you next visit our area.Kind regards,JulieAdmin Manager

8/10 Bueno

Barry

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en septiembre de 2022

6/10 Aceptable

Vera

Viajó con su familia
Le gustó: Comodidad de la habitación
Average
Ive stayed in a few of these cabins in different places, probably the least one that i liked. Cabins need maintenance, some staff were a bit rude but overall it did the job. Would i stay here again? No
Se hospedó 4 noches en julio de 2022

6/10 Aceptable

Judy

Viajó con su familia
Le gustó: Limpieza
Very small two bedroom cabin. Needs updating.
Se hospedó 1 noche en mayo de 2022
Respuesta de julie el 25 may. 2022
Hello Judy. Thank you for your feedback. We appreciate it very much.

10/10 Excelente

Leslie

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean and tidy.Check in was good
Se hospedó 3 noches en mayo de 2022
Respuesta de julie el 25 may. 2022
Hello Leslie. Thank you very much for your feedback. We look forward to seeing you again when you next visit Lavington.

8/10 Bueno

Corry

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I found the cabin we stayed in clean and comfortable.
Se hospedó 3 noches en abril de 2022
Respuesta de Julie el 28 abr. 2022
Hi Corry. Thank you for the lovely feedback. We look forward to seeing you again when you next visit Lavington.

8/10 Bueno

Raihan

Se hospedó 1 noche en abril de 2022
Respuesta de Park Manager el 16 abr. 2022
Hello Raihan. Thank you for your feedback. We look forward to seeing you again when you next visit Lavington/Albury. Kind regards, Julie

10/10 Excelente

Polly

Viajó con mascotas
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I have stayed here twice and both times everything was efficiently managed, the property was clean and attractive, the cabins were spotless, the beds were comfortable and the park was very quiet with quiet but friendly people! I’ll be back!!
Se hospedó 1 noche en abril de 2022
Respuesta de manager el 12 abr. 2022
Hello Polly. Thank you for your lovely feedback. We look forward to seeing you again. Kind regards, Julie

10/10 Excelente

Tyler

Se hospedó 1 noche en marzo de 2022
Respuesta de manager el 27 mar. 2022
Good afternoon and thank you for your kind review. We are continually improving the park and appreciate everyones feedback.

10/10 Excelente

Stephen

Le gustó: Limpieza, comodidad de la habitación
Will stay again
Good spot
Se hospedó 3 noches en enero de 2022
Respuesta de manager el 16 mar. 2022
thank you kindly for this fabulous report

10/10 Excelente

Tek

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Quiet clean and very reasonable rates.
Se hospedó 1 noche en febrero de 2022
Respuesta de Management el 17 feb. 2022
Good afternoon Tek, thank you for your review and we look forward to seeing you another time.

10/10 Excelente

SAMEER

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Management el 17 feb. 2022
Good afternoon Sameer, thank you for staying at Albury Gardens Tourist Park, we are working on our park and estate with improvements all the time. We look forward to seeing you another time.

10/10 Excelente

Guru

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good place to stay around Albury / Wodonga
Se hospedó 3 noches en enero de 2022
Respuesta de Management el 17 feb. 2022
Good afternoon Guru, thank you for your fantastic rating and comments. Kindly Park Management

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Good little place. Slightly dated. Fairly clean probably could use a deep clean. Was overall good.
Se hospedó 2 noches en enero de 2022
Respuesta de Management el 17 feb. 2022
good afternoon, our apologies for not replying to your review earlier. thank you for your rating. Deep cleans are scheduled for March. Kindly Park Management.

8/10 Bueno

Danielle

Viajó con su familia
Le gustó: Limpieza
Fair value for the price we paid
For the price we paid the accommodation was fair. We were disappointed that we didn’t have access to the amenities toilet block as when the children were in the pool and needed the bathroom we had to take them back to our accommodation. The children loved the pool but it needed more shade for those really hot days. We used the bbq next to the playground almost every night so we could watch the kids play while cooking. The rooms were tiny, we had one of the family rooms that sleeps 5. There was no room to keep anything. The bathroom was so tiny only 1 person could be in there at a time so showering the kids was really difficult.
Front of cabin
Pool
Se hospedó 8 noches en diciembre de 2021
Respuesta de Management el 17 feb. 2022
Good afternoon Danielle, thank you for your response on the accommodation and we will take this on board and try for improvements.

8/10 Bueno

Natalie

Le gustó: Servicios, estado de la propiedad e instalaciones
Lovely staff and great amenities. Certainly will look to stay again when in the area.
Se hospedó 4 noches en diciembre de 2021
Respuesta de Nicole el 29 dic. 2021
Thank you for taking the time to provide us with your feedback after your recent stay with us. We're delighted to read you enjoyed your stay. Look forward to seeing you again soon.

8/10 Bueno

Robert

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Nicole el 29 dic. 2021
Thank you for choosing to stay at Albury Gardens Tourist Park and for taking the time to provide us feedback, looking forward to seeing you again.

8/10 Bueno

Kate

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The bunk bed on the 2 bedroom cabin are very small. My son had to have the double bed as he wouldn't fit and me being 168cm tall, my head and feet touched the walls. Room was clean but had a strong paint like smell.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Nicole el 30 nov. 2021
Kate, Thank you for taking the time to provide feedback. Please accept my apologies in regard to the bedding issues. We have made adjustments to prevent this from re-occurring. Would love to have you stay with us again, please ask for myself when booking to arrange a discount in our larger villas. regards Nicole Polkinghorne Park Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Convenient location
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We had no face to face contact at any stage as the office was closed early and didn't open until after we had left each day. We collected our own keys, registered ourselves and checked out ourselves!
Se hospedó 2 noches en abril de 2021
Respuesta de Management el 12 abr. 2021
I am sorry to hear you did not get to meet our staff, I hope your stay was an enjoyable one and you had time to visit our wonderful attractions Albury has to offer.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Servicios, estado de la propiedad e instalaciones
The park was great. The pool and communal grass area was amazing. The pool was unheated(making it freezing).
Se hospedó 2 noches en abril de 2021
Respuesta de Management el 12 abr. 2021
Great to here you enjoyed your stay, sorry to hear the pool was so cold, definitely something we can discuss with our management team.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 12 abr. 2021
Thank you for taking the time to complete the review, was happy to hear that you enjoyed your stay with us at Albury Gardens.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Servicios
Tv didn't work in cabin and cabin was dirty. Floors were dirty
Se hospedó 2 noches en marzo de 2021
Respuesta de Management el 5 abr. 2021
Thanks for choosing to stay here and for taking the time to write this review, We apologise that your cabin was not up to the standard we expect at Albury Gardens. We hope you're able to return one day so you can see the improvements. Thanks again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely gardens, quiet and very clean. good sized cabin.
Se hospedó 2 noches en marzo de 2021
Respuesta de Management el 13 abr. 2021
Thank you for taking the time to leave such a fabulous review. We're pleased to see you enjoyed our spacious gardens and cabin accommodation. We hope to welcome you back soon.

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en marzo de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Friendly staff and pleasant environment made this a great stop off when travelling to Victoria.
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 7 noches en febrero de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza
Reasonable stay
Cabin was nice, beds comfy, playground was not like photos, pool looked nice from distance, caravan park is inside a retirement village. Reception never open. Air-conditioning did not work in the heat so cabins very hots. Extra fans a bonus.
Se hospedó 3 noches en enero de 2021
Respuesta de Management el 1 feb. 2021
Thank you for taking the time to write this review. Your feedback is welcome as it provides us with an opportunity to improve even further as well as to respond. In the next few months Albury Gardens will be installing a new playground, wifi, and starting on a new office with additional staff. We will also be reviewing the air conditioners in the cabins to ensure guests are more comfortable when the temperature rises in Summer. We hope you're able to return one day so you can see the improvements. Thanks again.

8/10 Bueno

Jennifer

Viajó con su familia
Le gustó: Limpieza
Se hospedó 7 noches en diciembre de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Wonderful help with late check in, easy communication
Se hospedó 1 noche en diciembre de 2020