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Opiniones sobre Hotel Chaco

4 out of 5
Hotel Chaco
2000 Bellamah Avenue Northwest, Albuquerque, NM

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 823 de 1004 opiniones" "
Evaluación: 8 - Bueno. 111 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 35 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 17 de 1004 opiniones" "
Evaluación: 2 - Terrible. 18 de 1004 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

sonia b

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel estaba magnifico, solo que tuvimos que dejar un deposito extra que no estaba mencionado, a pesar de haber pagado con tarjeta
Se hospedó 1 noche en enero de 2023
Respuesta de Kelsey H- Social Media Coordinator el 20 ene. 2023
Thank you for your review and feedback, Sonia. We hope to care for you again in the future.

10/10 Excelente

Maria C

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020
Respuesta de cmcint el 18 nov. 2020
Thank you so much for your feedback! We hope to see you in the near future.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, servicios
Gorgeous interior design reflecting the indigenous cultural history of the area

8/10 Bueno

Josephine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hot tub had a foul smell. Pool had a lot of tree leaves and was ice cold not heated. Robes were not in on our room. I stated it was our anniversary and it was not mentioned. Front desk with the exception of James did not give is info regarding the hotel unless we asked. Pretty hotel but cold feeling.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 10 may. 2024
Thank you for taking the time to share about your stay with us. We apologize that we missed the mark in certain areas of your stay, but we truly appreciate your honest feedback as this will help us to improve. We will share your concerns with our team and we would love another chance to impress you in the future.

10/10 Excelente

Hannah

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved my stay when/if I travel back to Albuquerque I will stay again
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 6 may. 2024
We are elated to hear that you loved your stay with us, Hannah! We look forward to caring for you again in the future.

8/10 Bueno

emanuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
$35 daily "amenities" fee for, ?pool, ?coffee maker in room, ?coffee in lounge area. Not certain that these are "extra amenities" or just part of the standard room rate at all other hotels.
Se hospedó 5 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 1 may. 2024
Thank you for taking the time to leave us this review, Emanuel. We do have an amenity fee for all of our guests which allows them access to parking, daily newspaper, our outdoor pool and hot tub, our fitness center, WiFi, and more. We apologize if this was not properly communicated to you, but we appreciate your honesty and we would love another chance to care for you again in the future.

10/10 Excelente

Berenice

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel near Old Town, great service.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 abr. 2024
Thank you for your kind words! We appreciate your support.

10/10 Excelente

Danny

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Relaxing experience
Se hospedó 3 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 abr. 2024
Thank you for your kind review! We are thrilled to hear that you had a relaxing experience with us and we truly value your support.

10/10 Excelente

John A

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Incredible!
Se hospedó 2 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 abr. 2024
We are so happy that you enjoyed your visit with us! We appreciate your support and we would love to care for you again.

6/10 Aceptable

Audie

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención, servicios
To be considered a great hotel, you need to train your staff
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 24 abr. 2024
We appreciate your honest feedback. We will work with our team to improve and we hope to care for you again in the future.

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very zen and spa like environment.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 19 abr. 2024
Thank you so much for your kind words! Your support is greatly appreciated.

10/10 Excelente

Courtney

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gorgeous. Top tier service. Drinks, food and view at rooftop restaurant is some of the best ever. The Sawmill Market across the street is such a bonus. Highly recommend a stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 18 abr. 2024
Thank you so much for this glowing review! We are ecstatic that you enjoyed your experience with us and we cherish your support and high recommendation.

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved my room! Loved the Sawmill right across tthe street!
Se hospedó 3 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 18 abr. 2024
We appreciate your kind review, Laura! We hope to care for you again soon.

10/10 Excelente

Boyce, Albuquerque

Se hospedó 2 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 28 abr. 2024
Thank you for your review! We hope you can return for another enjoyable stay with us soon.

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely beautiful property and accommodations. Staff were friendly, professional, and attentive.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 7 abr. 2024
Thank you so much for this glowing review! We are so happy that you enjoyed our property and staff during your stay. We cherish your support and we would love to care for you again in the future.

10/10 Excelente

susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very accommodating staff!
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 5 abr. 2024
We are thrilled that you enjoyed our staff during your stay with us, Susan! Thank you so much for your kindness and support.

10/10 Excelente

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful boutique hotel!
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 2 abr. 2024
Thank you for your kind words, Linda! We value your support.

10/10 Excelente

Kristin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was wonderful, the staff helpful, the rooftop bar a joy, and the location immediately across from the Sawmill and a few blocks from the historic center quite fun.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 2 abr. 2024
We are elated to hear that you enjoyed many aspects of your stay with us! Thank you so much for your kind review and support. We would love to care for you again.

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 1 abr. 2024
We appreciate your positive rating, Mark! We hope you can return soon.

10/10 Excelente

jose

Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 19 abr. 2024
We are elated that your experience was five-star! Thank you for your review and support.

8/10 Bueno

Syreeta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was beautiful ans old towne was very charming. My room however had some damaged furniture pieces and items left from the previous geluest when we arrived.
Se hospedó 3 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 mar. 2024
Thank you for sharing about your experience with us. We value your honest feedback and we apologize for the issues in your room. We hope you will give us another chance to care for you again in the future.

10/10 Excelente

Aaron

Beautiful, distinctive, clean hotel. Very friendly and helpful staff!
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 26 mar. 2024
Thank you so much for your kind words! Your support means the world to us.

10/10 Excelente

Juan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 26 mar. 2024
We appreciate your review and support, Juan! We would love to care for you again.

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time staying here and just as good as the first. Room, lobby, restaurant, fitness center all excellent. This will be the place to stay every time we come to Albuquerque.
Se hospedó 3 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 24 mar. 2024
We appreciate your positive review, James! We are so happy that you enjoyed another stay with us and we hope to care for you again soon.

10/10 Excelente

Todd

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 26 mar. 2024
We are elated that your experience was five-star! Thank you so much for your rating and support.

10/10 Excelente

Cliff

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the property and the gift for our anniversary was unexpected. Thank you
Se hospedó 4 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 24 mar. 2024
Thank you so much for your kind review, Cliff! Your support means the world to us!

10/10 Excelente

Rosa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check-in, nice and relaxing atmosphere, friendly and professional staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 22 mar. 2024
Thank you for your kind words! Your support is greatly appreciated.

10/10 Excelente

John, Pepper Pike

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel staff were super friendly and helpful. Nice serene environment
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 24 mar. 2024
We are thrilled that you enjoyed our staff and environment during your stay with us, John! Thank you for your review and support.

10/10 Excelente

Eve

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel lobby is beautifully done. The staff were very friendly and professional. The room was nicely appointed and clean. We had room service for dinner, which was excellent and timely. We would definitely return.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 22 mar. 2024
We appreciate your incredibly kind review, Eve! We are so happy that you enjoyed your stay and we would love to care for you again.

10/10 Excelente

Randy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 19 mar. 2024
We are thrilled that you enjoyed everything about your stay with us! Thank you so much for your review and support.

8/10 Bueno

jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 18 mar. 2024
We appreciate your positive rating, Jennifer! We hope you can return soon.

10/10 Excelente

Renae

Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 2 abr. 2024
We cherish your kind review! Thank you for your support.

10/10 Excelente

Navneet

Se hospedó 3 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 30 mar. 2024
We are so happy that you enjoyed your visit with us! Thank you for your support.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is first class. The Valet person was amazing and the property is very clean.
Respuesta de Kelsey H- Social Media Coordinator el 8 mar. 2024
Thank you so much for this glowing review, Jeffrey! Your support is greatly appreciated and we would love to care for you again.

2/10 Terrible

Dion

No le gustó: Limpieza, personal y atención
You expect to get what you pay for. Unfortunately that’s not always the case. For example, the room in this ‘premium’ hotel had been poorly serviced. In itself this may not be a big deal, but then we pulled back the sheets and discovered that the sheets clearly had not been changed. The staff tried to make it better, which meant repacking and hauling everything I had just brought to another room. I was very late and after a very long day of driving, all I could do was cry.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 6 mar. 2024
We are deeply sorry that your experience with us did not meet your expectations, Dion. We apologize that your room was not properly prepared and cleaned prior to your arrival and for the inconvenience of changing your room. We understand your frustration and we are sorry that we did not have a better solution. Although we strive to provide our guests with a five star experience, we understand we will always have room to grow and areas to improve upon and we appreciate your honesty. We will work with our team to improve and we hope you will give us another shot to impress you in the future!

10/10 Excelente

Randy

Viajó con su familia
It is all good! Love the property. Everyone is very nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 6 mar. 2024
We are thrilled to hear that you enjoyed your visit with us, Randy! Thank you for your kind review. We value your support!

10/10 Excelente

Janice

Viajó con su familia
Le gustó: Limpieza, personal y atención
Beautiful facility
Se hospedó 3 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 6 mar. 2024
We appreciate your kindness and support, Janice! We hope to see you again soon.

10/10 Excelente

Ryan, Houston

Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 6 mar. 2024
Thank you for this positive rating, Ryan! Your support is greatly appreciated.

10/10 Excelente

Christa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful, comfortable, fun, clean & great location.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 3 mar. 2024
Thank you so much for the kind words! We cherish your support.

10/10 Excelente

Isabelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 3 mar. 2024
We are elated that you enjoyed your stay! We appreciate your support and we would love to care for you again soon.

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First time to Albuquerque and Hotel Chaco made it memorable! Staff to food to how clean it was! Loved our stay!!!
Se hospedó 7 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 1 mar. 2024
We appreciate this glowing review, John! We are thrilled to hear that you loved your first stay with us and we hope you can return soon.

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 25 feb. 2024
We are so happy that your experience with us was five-star! We appreciate your positive rating and support!

10/10 Excelente

Kevin

Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 20 mar. 2024
Thank you for your review, Kevin! We cherish your support.

10/10 Excelente

Tatiana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 23 feb. 2024
Thank you so much for this positive rating! We value your support and we hope to see you again soon!

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely loved the property and would definitely stay again. Noah at the front desk was awesome and went out of his way to make everyone comfortable. It was the best stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 21 feb. 2024
We are thrilled to hear that you had the best stay with us, Laura! Your support means the world to us and we would love to care for you again soon!

8/10 Bueno

Sally

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was in a great location for shopping and restaurant's.
Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 21 feb. 2024
We appreciate your kind review, Sally! Thank you for your support.

10/10 Excelente

Sara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a fabulous stay at Hotel Chaco. The building, rooms, and grounds are gorgeous. They seem to have left no detail overlooked in decorations and amenities. The Native American artwork and motif throughout the property was stunning. The room was large, immaculate and lovely. And finally, the staff was incredibly helpful and friendly, and went above and beyond to make our stay special. I highly recommend Hotel Chaco - it's an Albuquerque gem!
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 20 feb. 2024
Sara, this glowing review just made our day! We are elated to hear that you enjoyed many aspects of your stay with us and we truly cherish your kindness and support. We appreciate your high recommendation and we hope you can visit us again soon!

10/10 Excelente

William

Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 20 mar. 2024
William, your kind rating has made our day! We are thrilled that you enjoyed your visit with us and we hope to care for you again in the future.

10/10 Excelente

Keana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 14 feb. 2024
We are so happy that you enjoyed your visit with us! We value your rating and support and we hope to see you again soon.

8/10 Bueno

CRYSTAL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 14 feb. 2024
Thank you for your positive review, Crystal! We appreciate your support.