Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 201 de 358 opiniones" "
10 - Excelente
201
Evaluación: 8 - Bueno. 135 de 358 opiniones" "
8 - Bueno
135
Evaluación: 6 - Aceptable. 18 de 358 opiniones" "
6 - Aceptable
18
Evaluación: 4 - Mediocre. 4 de 358 opiniones" "
4 - Mediocre
4
Evaluación: 2 - Terrible. 0 de 358 opiniones" "
2 - Terrible
0
9,2/10
Limpieza
9,0/10
Personal y atención
8,8/10
Servicios
8,8/10
Estado de la propiedad e instalaciones
8,8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Lyn
8 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Staff friendly and helpful.
Lyn
Se hospedó 3 noches en febrero de 2024
Respuesta de Keana el 12 mar. 2024
Thank you so much for the great review.
8/10 Bueno
Andrew
Viajó con su familia
15 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Andrew
Se hospedó 3 noches en enero de 2024
Respuesta de Keana el 12 mar. 2024
Thank you for the review, we hope to see you again.
10/10 Excelente
Zoe
Viajó con su familia
15 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our grandkids loved the spa bath. Everything was spotless the staff were lovely. Nice towels and toiletries. We will be back
Zoe
Se hospedó 1 noche en noviembre de 2023
Respuesta de Keana el 23 nov. 2023
Hi Zoe,Thank you for the lovely review. We would love to see you again anytime!
10/10 Excelente
Wesley Eric
Viajó en grupo
7 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wesley Eric
Se hospedó 2 noches en octubre de 2023
Respuesta de Keana el 8 nov. 2023
Hi Wesley,Thank you so much for the great review!
10/10 Excelente
Elaine
Viajó con su pareja
7 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a lovely apartment
Elaine
Se hospedó 3 noches en septiembre de 2023
Respuesta de Tony el 7 sept. 2023
Hi Elaine,Thank you for taking the provide us with feedback on resent stay.It is nice to see that you enjoyed your stay and we look forward to seeing you again.RegardsTony
8/10 Bueno
Grace
Viajó con su familia
6 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My second time staying. My family loved it for its location and safety
Grace
Se hospedó 2 noches en abril de 2023
Respuesta de Keana el 5 may. 2023
Hi Grace,Thank you for such a lovely review. We would love to see you again.
10/10 Excelente
Kylie
Viajó con su pareja
30 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was excellent the apartment was super clean and well equipped it has a homey feel
Kylie
Se hospedó 1 noche en marzo de 2023
Respuesta de Keana el 30 mar. 2023
Hi Kylie,Thank you for your great review, we hope we will see you again!
10/10 Excelente
Zoe
Viajó con su pareja
5 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleans and tidy with everything you need. Staff were great and very helpful.
Zoe
Se hospedó 1 noche en marzo de 2023
Respuesta de Banksia Gardens el 6 mar. 2023
Thank you for your great review it is most appreciated.
10/10 Excelente
Peter
Viajó con su pareja
4 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Alles zufriedenstellend.
Peter
Se hospedó 5 noches en febrero de 2023
Respuesta de Banksia Gardens el 6 mar. 2023
Thank you for taking to time to give us a great review
10/10 Excelente
Michael
Viajó con su familia
27 feb. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well situated & quiet. The apartment was well furnished, clean & welcoming. The surroundings are tranquil & the staff friendly & very helpful.
Michael
Se hospedó 1 noche en febrero de 2023
Respuesta de Banksia Gardens el 6 mar. 2023
Thank you for your great review, it is most appreciated
10/10 Excelente
Amit
10 feb. 2023
Amit
Se hospedó 1 noche en febrero de 2023
Respuesta de Banksia Gardens el 6 mar. 2023
Thank you for your great review.
8/10 Bueno
Jeffrey
Viajó con su pareja
3 feb. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was the perfect location to spend the weekend with my wife. Staff were very accommodating for our needs and very welcoming.
Jeffrey
Se hospedó 2 noches en enero de 2023
Respuesta de Tony el 3 feb. 2023
Hi Jeffrey,Thank you for taking the time to provide us with your feedback. It is greatly appreciated.We were so pleased to see that you enjoyed your getaway.
10/10 Excelente
Bertha
2 feb. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice one bedroom apartment with own laundry.
Bertha
Se hospedó 1 noche en enero de 2023
Respuesta de Tony el 2 feb. 2023
Hi Bertha,Thank you so much for kind feedback.
10/10 Excelente
Tanya
18 ene. 2023
Le gustó: Limpieza, personal y atención
Would definitely stay here again.
Tanya
Respuesta de Tony el 18 ene. 2023
Hi Tanya,Thank you for the review, we hope to see you again.
10/10 Excelente
CHERYL
9 ene. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exceptional!
An amazing place to stay. The staff went over and above our expectations. The room was not what we were expecting - a small studio. Instead it was a fully equipped two bedroom unit.
CHERYL
Se hospedó 2 noches en enero de 2023
Respuesta de Tony el 18 ene. 2023
Hi Cheryl,Thank you so much for the great review.
10/10 Excelente
ALISON
24 dic. 2022
ALISON
Se hospedó 7 noches en diciembre de 2022
Respuesta de Kristeen el 26 dic. 2022
Hi Alison,Thank you again for staying with us. Hope you had a wonderful time in Albany. Wish you a happy New year. We look forward to welcoming you again
10/10 Excelente
jacinda
Viajó con su pareja, Viajó en grupo
10 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, rooms are modern and clean, and the buffet breakfast was well above what we expected.
jacinda
Se hospedó 1 noche en diciembre de 2022
Respuesta de Kristeen el 26 dic. 2022
Hi Jacinda,Thank you for staying with us and your positive feedback,Wish you a happy New year. We look forward to welcoming you again.
10/10 Excelente
SU LIEW
29 nov. 2022
SU LIEW
Se hospedó 3 noches en noviembre de 2022
Respuesta de Kristeen el 30 nov. 2022
Hi Su Liew,It was a pleasure to host. Thank you for your kind review. We look forward to having you again in the future.Stay happy : )
10/10 Excelente
DAMIEN
24 nov. 2022
DAMIEN
Se hospedó 1 noche en noviembre de 2022
8/10 Bueno
Bernadette
16 oct. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay
Very friendly staff. Beautifully presented breakfast- loved the daily juice of the day! Only 2 small criticisms - was the couch - hard and uncomfortable but can see it would be practical! And the carport - very small for most modern cars to fit into.
Bernadette
Se hospedó 7 noches en octubre de 2022
10/10 Excelente
steven
Viajó con su familia y niños pequeños
13 oct. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay, friendly staff,
steven
Se hospedó 1 noche en octubre de 2022
10/10 Excelente
Amanda
Viajó con su familia
2 oct. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic 3 bedroom apartment with 2 living areas!
Amanda
Se hospedó 1 noche en septiembre de 2022
Respuesta de Lorraine el 12 oct. 2022
Hi Amanda,Thank you for giving us a great review. We appreciate your wonderful comments, as we look forward to your next visit.
10/10 Excelente
Bronwyn
Viajó con su familia
26 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a lovely stay. The spa was great and breakfast was great
Bronwyn
Se hospedó 2 noches en septiembre de 2022
Respuesta de Banksia Gardens el 27 sept. 2022
Hi BronwynThank you for your great review.We appreciate your time to review our property
8/10 Bueno
Rex
Viajó con su pareja
21 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good access, neat and tidy. Plenty of in room supplies. Good breakfast, easy checkout
Rex
Se hospedó 1 noche en septiembre de 2022
4/10 Mediocre
Barry
Viajó en grupo
14 sept. 2022
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The complex was dated. The foxtel is no longer avaiable
Not enougth cups and glasses for 4
Barry
Se hospedó 2 noches en septiembre de 2022
Respuesta de Banksia Gardens el 27 sept. 2022
Hi BarryThank you for taking the time to review our property.We appreciate your feedback and will address your issues.
8/10 Bueno
Pauline
Viajó con su familia
6 ago. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything you need for a short stay. A good 30 mins walk to the historic area, but only 5 mins in the car. Good buffet breakfast. Room clean and bed comfortable. Connectivity around Albany in general was not great.
Pauline
Se hospedó 2 noches en agosto de 2022
Respuesta de kh el 10 ago. 2022
Thanks for the great review. We certainly hope to see you again!
Kylie
Quality Apartments Banksia Gardens
10/10 Excelente
Bianca
15 jul. 2022
Bianca
Se hospedó 1 noche en julio de 2022
Respuesta de Banksia Gardens el 17 jul. 2022
Hi Bianca
Thank you so much for your great review.
10/10 Excelente
Belinda
Viajó con su familia
13 abr. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love staying here, very clean, very comfortable
Loved that the play group was under cover allowing my kids to burn energy while it was raining
Loved the gardens
Belinda
Se hospedó 2 noches en abril de 2022
Respuesta de Grace R el 17 may. 2022
Thanks for the great review, Belinda. We certainly hope to see you again!
10/10 Excelente
Robert
21 mar. 2022
Robert
Se hospedó 3 noches en marzo de 2022
Respuesta de Tony el 29 mar. 2022
Hi Robert,
Thank you so much for the great review. Your feedback is greatly appreciated.
10/10 Excelente
Wendyl
19 mar. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Two nights short stay
Absolutely fantastic
Special thanks to Christine, Shelaigha, Nga
Would definitely stay there again
Excellent everything
Wendyl
Se hospedó 2 noches en marzo de 2022
Respuesta de Banksia Gardens el 20 mar. 2022
Thank you for your review! I will pass along your kind words to the team.
10/10 Excelente
Don
Viajó con su pareja
16 mar. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly, great service and a very enjoyable breakfast.
Don
Se hospedó 6 noches en marzo de 2022
Respuesta de Tony el 29 mar. 2022
Hi Don,
Thanks so much for taking the time to review us and provide such excellent feedback.
10/10 Excelente
Trevor
Viajó con su familia
4 mar. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful
Very clean spacious apartment
Staff very helpful and friendly
Breakfast was amazing
Highly recommend
Trevor
Se hospedó 1 noche en febrero de 2022
Respuesta de Tony el 4 mar. 2022
Hi Trevor,
Thanks for the great review. We certainly hope to see you again!
8/10 Bueno
Keerthi
23 dic. 2021
Keerthi
Se hospedó 1 noche en diciembre de 2021
8/10 Bueno
Alan
Viajó con su pareja
16 nov. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
was central for us and close to the things we wished to do
very happy and very friendly people
Alan
Se hospedó 3 noches en noviembre de 2021
Respuesta de Lucie el 17 nov. 2021
Hi Alan,
Thanks so much for taking the time to review us and provide such excellent feedback.
10/10 Excelente
Kathy
Viajó con su pareja
3 nov. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The apartment was very tidy and the layout meant a very restful stay. The staff were very friendly and the buffet breakfast was delicious. We thoroughly enjoyed our stay.
Kathy
Se hospedó 2 noches en octubre de 2021
Respuesta de Lucie el 3 nov. 2021
Hi Kathy,
Thank you so much for the great review. Your feedback is greatly appreciated.
8/10 Bueno
Lois
Viajó con su pareja
12 oct. 2021
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Poor internet coverage. Signage when first approaching property was difficult especially driving in traffic for entry.
Lois
Se hospedó 4 noches en octubre de 2021
Respuesta de Banksia Gardens el 13 oct. 2021
Hi Lois,
Thank you for taking the time to provide feedback on your recent stay. We will address the issue in reference to the internet coverage. We do hope to see you again.
Kind regards,
10/10 Excelente
Jenise
Viajó con su familia
5 oct. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was really lovely, staff were very friendly. The apartment was clean, fresh and very spacious. The car was safe undercover in the carport, and the whole property was very neat and tidy, lovely grassed area and wonderful childrens playground area.
Jenise
Se hospedó 3 noches en septiembre de 2021
Respuesta de Lucie el 6 oct. 2021
Hi Jenise,
Thanks so much for taking the time to review us and provide such excellent feedback.
Kind regards
8/10 Bueno
Jacobus
Viajó con su familia
2 oct. 2021
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Carpet at room entrance dirty. Toilet smell of urine.
Jacobus
Se hospedó 2 noches en septiembre de 2021
Respuesta de Grace R el 2 oct. 2021
Hi Jacobus, thanks for taking the time to leave a review. We appreciate and take your candid feedback seriously.
I am quite concerned to hear about the smell that you have mentioned here - we generally get positive feedback for the housekeeping department, so I'm concerned that something has gone amiss. I'm wondering if the issue was reported to our staff during your stay?
If you'd like to discuss further, please email us with a phone number or email address so our management team can discuss your issues personally, and we can make sure that your next stay with us exceeds expectations.
Kind regards,
Grace
10/10 Excelente
Denzil
Viajó con su pareja
5 sept. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service provided by the staff was excellent
Denzil
Se hospedó 3 noches en agosto de 2021
Respuesta de Banksia Gardens el 8 sept. 2021
Thank you so much for the great review. Your feedback is greatly appreciated.
8/10 Bueno
Peter
25 ago. 2021
Le gustó: Comodidad de la habitación
love this place
turned spa on and a heap of black stuff came out of the jets .
also hot water went cold .
place wasnt cleaned properly as there was marks on the floor and cups were dirty .
over all it was a good comfortable stay
well done guys
Peter
Se hospedó 1 noche en agosto de 2021
Respuesta de Banksia Gardens el 2 sept. 2021
Thank you for taking the time to provide feedback on your recent stay. We will address the issues you had. We do hope to see you again.
6/10 Aceptable
Dave
9 jun. 2021
Le gustó: Limpieza, estado de la propiedad e instalaciones
We stayed a couple of night here and there was nothing that happened or we encountered that would make us stay else where next time but it was a lot of little things that put us off.
Dave
Se hospedó 2 noches en junio de 2021
Respuesta de Banksia Gardens el 10 jun. 2021
Hi Dave,
Thanks for taking the time to leave a review. We appreciate and take your candid feedback seriously. I am very sorry to hear that your stay did not meet expectations. If you'd like to discuss further, please email us with a phone number or email address so our management team can discuss your issues personally.
Regards
Tony
Reception
10/10 Excelente
Steven John
9 jun. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
They are Quality Apartments with quality service.
We were thrilled with the apartment which was spacious, clean had a very comfy bed and a huge bathroom with washer/dryer. The kitchen was equiped with everything we needed and a full size fridge. The cooked breakfast was delicious and dinner meals are available delivered to the room which were excellent. At just under 1km walk to town the location is great, no road noise either. All the staff are friendly and the service is outstanding. We will definitely be staying again.
Steven John
Se hospedó 4 noches en junio de 2021
Respuesta de Banksia Gardens el 12 jun. 2021
Thank you for your kind comments. We look forward to seeing you again.
10/10 Excelente
Cliente verificado
Viajó por negocios
29 may. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The iron in the room was awesome! When I come back I’m bringing every shirt I own
Cliente verificado
Se hospedó 1 noche en mayo de 2021
Respuesta de Banksia Gardens el 30 may. 2021
Thank you so much for the great review. Your feedback is greatly appreciated.
10/10 Excelente
Steve
Viajó por negocios
1 may. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice accommodation
My two night stay for business was nice and spacious. It’s was quiet even though my room was next to Albany Highway. The breakfast was decent and staff were polite. The bed and pillow were comfy. Only downside are some of the driveways are tight to park in and I could hear a phone alarm from next door. Overall it was a good stay.
Steve
Se hospedó 2 noches en abril de 2021
Respuesta de Banksia Gardens el 4 may. 2021
Hi Steve,
Thank you for taking the time to review our property. It is appreciated. We are pleased you had a good stay!
Regards
Tony
10/10 Excelente
Cliente verificado
25 abr. 2021
Cliente verificado
Se hospedó 4 noches en abril de 2021
Respuesta de Banksia Gardens el 11 may. 2021
Thank you for your kind review.
10/10 Excelente
Cliente verificado
Viajó con su pareja, Viajó por negocios, Viajó con su familia
13 abr. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We were happy to have a spa room, although I was not aware I had booked it, so it was a welcome surprise. Free breakfast in the dining room was also a bonus and was lovely. The room had been refurbished which was very nice, it was clean and very comfortable and all staff were very polite and helpful at all times. All in all Excellent 🌟🌟🌟🌟🌟
Cliente verificado
Se hospedó 1 noche en abril de 2021
Respuesta de Banksia Gardens el 30 abr. 2021
Thank you for your feedback. Glad you enjoyed your stay. See you next time :-)
10/10 Excelente
Noel
3 feb. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great well equipped Villa
Great size well equipped Villa with your own undercover park. Good location, and great breakfast. We will differently stay there again.
Noel
Se hospedó 3 noches en enero de 2021
Respuesta de Banksia Gardens el 20 feb. 2021
Thank you for your feedback.
8/10 Bueno
Cliente verificado
Viajó con su pareja
6 nov. 2020
Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Nice staff members and service, great location. Breakfast doesn’t have too many choices but the food is fresh.
Cleanliness needs to be improved: there were mouldy spots in the bathroom sink and the smell wasn’t very pleasant near the toilet. The floor/carpet wasn’t vacuumed by the house keeping staff and there was a layer of dust visible on the edge of the lounge.
Wifi is extremely slow
Cliente verificado
Se hospedó 4 noches en noviembre de 2020
Respuesta de Martin el 10 nov. 2020
Thank you for taking the time to provide us with your feedback.
We are pleased that overall you had a pleasant stay.
The housekeeping issues we will bring to the attention of our Housekeeping Department.
Hope to see you again in the near future.
Warmest Regards
Tony
10/10 Excelente
Bradley, Perth WA
Viajó con su pareja
24 sept. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, the size inside premise was extremely decent and my fiancé loved the WIFI access.
Bradley
Se hospedó 2 noches en septiembre de 2020
Respuesta de Martin el 25 sept. 2020
Hi Brad, Thank you for the excellent review. We hope to see you back again soon!
8/10 Bueno
Cliente verificado
29 ago. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable stay
We had a very nice apartment. Lovely spa and the bed was comfortable. Nice size kitchen. Good sized tv and the sofa was very comfortable. Clean all over. Nice and modern curtains and stainless steel security screen.
Light globe didn’t work over dining table, which was a bit annoying for eating at night. Asked for a replacement but didn’t happen. Also, housekeeping forgot to replace tea bags on second morning.
Otherwise, we would stay again.
Cliente verificado
Se hospedó 3 noches en agosto de 2020
Respuesta de Martin el 29 ago. 2020
Thank you so much for taking the time to review our hotel and for your positive feedback. We hope to see you again next time you visit Albany and the Amazing South Coast.
Regards
Martin