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Opiniones sobre ibis Styles Albany

3.5 out of 5
ibis Styles Albany
369 Albany Highway, Orana, WA

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 287 de 1000 opiniones" "
Evaluación: 8 - Bueno. 395 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 198 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 89 de 1000 opiniones" "
Evaluación: 2 - Terrible. 31 de 1000 opiniones" "

7,6/10

Limpieza

7,8/10

Personal y atención

7,0/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Graeme

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just good all round.
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Colin

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
This motel is old and tired. There were only VERY basic provisions EG soap towels kettle 2 cups. No toaster,no plates no cutlery. Car was vandalised during our stay.
Se hospedó 2 noches en mayo de 2024
Respuesta de Ibis Team el 13 may. 2024
Dear Colin,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping team, thank you giving us the opportunity to review our performance and improve. Also we have sent the camera footage to the police Regards, ibis Styles Albany team

6/10 Aceptable

Denise

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención
Very tired and old furnishings
Se hospedó 1 noche en mayo de 2024
Respuesta de Ibis Team el 13 may. 2024
Dear Denise,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

8/10 Bueno

GAVIN

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel. We had the family room but a bit noisy close to the main road. Cutlery in the room, but no plates. The continental breakfast was good. Happy with the friendly check in/out. Dissapointed that the Bar and Restaurant was closed for dinner. No accessable power points in the second room. Had to move the chest of drawers to access the only one. Overall, happy with our stay.
Se hospedó 3 noches en abril de 2024
Respuesta de Ibis Team el 30 abr. 2024
Dear Gavin,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

8/10 Bueno

Vanessa

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great location. However shower and wifi were terrible. Shower had no pressure or hot water really. Wifi didn't work. When travelling all you ask for is a good shower and Wifi. Got neither unfortunately. Breakfast was nice however we didn't eat there until the last day as we were told restaurant was closed.
Se hospedó 2 noches en abril de 2024
Respuesta de ibis team el 26 abr. 2024
Dear Vanessa,Thank you for taking the time to leave use a review.We have revied your feedback with our housekeeping and maintenance teams, thank you for giving use the opportunity to review our performance and improve ]regards ibis Styles Albany Team

4/10 Mediocre

Edward

No le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Monir

Viajó con su familia
Le gustó: Limpieza
Need to improve cleanliness a little more
Se hospedó 2 noches en abril de 2024
Respuesta de Ibis Team el 16 abr. 2024
Dear Monir,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping team, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

4/10 Mediocre

Bruce

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The general condition of the property was tired and old but when trying to shower there was no hot water in the shower and very little pressure. Not a great way to start the day.
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Team el 16 abr. 2024
Dear Bruce,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

2/10 Terrible

Geoffrey

Se hospedó 2 noches en marzo de 2024
Respuesta de Ibis Team el 17 abr. 2024
Dear Geoffrey,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

8/10 Bueno

Chris

Viajó con su pareja
Le gustó: Limpieza, servicios
Very basic accommodation but suitable for a fantastic stay in Albany. Reasonably priced. A little out of town.
Se hospedó 3 noches en marzo de 2024
Respuesta de Ibis Team el 28 mar. 2024
Dear Chris,Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at ibis Styles Albany.Regards,ibis Styles Albany team

4/10 Mediocre

Dieter

No le gustó: Limpieza, personal y atención
Se hospedó 8 noches en marzo de 2024
Respuesta de Ibis Team el 3 abr. 2024
Dear Dieter,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

2/10 Terrible

Ka Shun

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We arrived a little after 6:00pm, the person at the reception told us that the reception was closed and directed us to follow the check in instruction on the front door. We couldn’t find that, as well as the reception person, as it was wrongly displayed when the door is open, she was extremely rude. Terrible hygiene in the rooms, a dead bug on the pillow, a worm on the bed and heaps of dust behind the curtain. We can provide photos if needed. No Wi-Fi and restaurant as listed in the information on Expedia. Payment option other than Credit Card is not available, and the Credit Card surcharge was not stated in any information. Give us a very bad impression of Albany and Expedia.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Team el 15 mar. 2024
DearKa Shun ,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

8/10 Bueno

Kenneth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, quiet and comfortable. Good beds and showers. Basic motel style , you can drive to your doorstep. We had room in back #43 which is likely quieter then those on front. Restaurant was not open so can’t comment. Not a lot of eateries within walking distance but only a short drive to downtown area and waterfront. Good fridges in room. Overall good value for the price and we certainly would stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ibis Team el 14 mar. 2024
Dear Kenneth,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

6/10 Aceptable

Mitchell

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Ibis Team el 15 mar. 2024
Dear Mitchell,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

8/10 Bueno

?

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Team el 15 mar. 2024
Dear?Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Mediocre

Kasey, Warnbro

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The place is really old and tired with skirting boards looking like they’ve been chewed by mice Dust on the sides and the bathroom grouting old and very stained The place looks like it’s out of the 1970s The one staff member I met was very friendly and accommodating though one saving grace for the place
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Team el 14 mar. 2024
Dear Kasey,We very much appreciate your comments regarding your stay at ibis Styles Albany.We are glad that you found our staff friendly and helpful but we were very disappointed to read of the presentation of your room, we will immediately review the feedback with our housekeeping and maintenance teams. We strive to continuously improve and will use this feedback to review the quality of our services.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, ibis Styles Albany team

4/10 Mediocre

Reginald

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
So called deluxe room was not even standard
Se hospedó 4 noches en febrero de 2024
Respuesta de Ibis Team el 15 mar. 2024
Dear Reginald,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Aceptable

Guangnan

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Team el 15 mar. 2024
Dear Guangnan,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Mediocre

Donna

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
Reception did not explain what was available and times the dining room would be open for breakfast a sign was visible but no times specified. It was an inconvenience when asked what was accessible
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Team el 25 feb. 2024
Dear Donna,Thank you for taking the time to leave us a review. We have reviewed your feedback with our guest services teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

6/10 Aceptable

Kathy

Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Team el 15 mar. 2024
Dear Kathy,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Mediocre

Glenn

Viajó con su familia, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bed was rock hard and the room had a bad smell.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ibis Team el 6 feb. 2024
Dear Glenn ,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

4/10 Mediocre

Aasish

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dusty and not so clean. Small fridge in the room was like not cleaned from the ages.
Respuesta de Ibis Team el 6 feb. 2024
DearAasish,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Mediocre

Abraham

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Team el 6 feb. 2024
Dear Abraham,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Aceptable

Evan

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
NO GOOD FOR SLEEPING
BED VERY UNCOMFORTABLE
Se hospedó 2 noches en enero de 2024
Respuesta de Ibis Team el 24 ene. 2024
Dear Evan,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

10/10 Excelente

Trevor

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms are very clean and tidy. Power point near the bed would be nice thou. I’m been very picky. Recommend stay here.
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Team el 24 ene. 2024
Dear Trevor,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

6/10 Aceptable

Varinder

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
In one room air con not working and whenever you turn the water on it’s hammering noise coming all night. Otherwise other room is all good.
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Team el 24 ene. 2024
Dear Varinder,We very much appreciate your comments regarding your stay at ibis Styles Albany.But we were very disappointed to read of the presentation of your room, we will immediately review the feedback with our housekeeping and maintenance teams. We strive to continuously improve and will use this feedback to review the quality of our services.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, ibis Styles Albany team

2/10 Terrible

RONNY FERNAN

Se hospedó 2 noches en enero de 2024
Respuesta de Ibis Team el 6 feb. 2024
DearRonny,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

10/10 Excelente

Xiaofei, Belgrave

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Team el 6 feb. 2024
Dear XiaofeiThank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

8/10 Bueno

Marilyn

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was handy & pet friendly. Suited our needs. Easy access.
Se hospedó 2 noches en enero de 2024
Respuesta de Ibis Team el 24 ene. 2024
Dear Marilyn,Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at ibis Styles Albany.Regards,ibis Styles Albany team

6/10 Aceptable

Bree

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Property could do with more than one washing machine. Staff were friendly. Facilities appeared old & dark.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Ibis Team el 6 feb. 2024
Dear Bree,We very much appreciate your comments regarding your stay at ibis Styles Albany.We are glad that you found our staff friendly and helpful but we were very disappointed to read of the presentation of your room, we will immediately review the feedback with our housekeeping and maintenance teams. We strive to continuously improve and will use this feedback to review the quality of our services.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, ibis Styles Albany team

6/10 Aceptable

Murray

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Team el 6 feb. 2024
Dear Murray,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Aceptable

Silvia

Viajó con su familia
No le gustó: Limpieza
Too expensive for such an outdated hotel
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ibis Team el 6 feb. 2024
DearSilvia,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Mediocre

Nuradin

No le gustó: Limpieza, estado de la propiedad e instalaciones
The rooms were not clean, dust everywhere, hair On my way! The bed and the bathroom floors.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ibis Team el 24 ene. 2024
Dear Nuradin,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

6/10 Aceptable

Kylie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The Ibis is definitely a budget accomodation however the rooms are serviced every day, the staff were lovely and helpful. What I didn’t like was that I was “upgraded” to a room with king bed which meant our daughter only got a roll out bed which was saggy and not that comfy. The king bed however was very comfortable. The room is quite aged and with visible signs of breaking and entering via the front door. Some additional lighting might be nice and perhaps some updating so they don’t feel so old.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ibis Team el 31 dic. 2023
Dear Kylie,We very much appreciate your comments regarding your stay at ibis Styles Albany.We are glad that you found our staff friendly and helpful but we were very disappointed to read of the presentation of your room, we will immediately review the feedback with our housekeeping and maintenance teams. We strive to continuously improve and will use this feedback to review the quality of our services.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Kind regards, ibis Styles Albany team

6/10 Aceptable

Julie

Viajó con su pareja
Relatively clean - old and in need of renovations - comfy bed though. Average but okay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ibis Team el 31 dic. 2023
Dear Julie,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

4/10 Mediocre

Lucy

Viajó con su familia
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Last Resort
We paid nearly $700 for this room for two nights, which we felt was exploitatively high given the time of year (between Christmas & New Year). The room was extremely run down (old carpets and curtains, cigarette smell, crispy old blankets, no working WiFi, poor lighting). Despite having to wait until well after 2pm to check in, on account of the room needing to be “cleaned” the room was not clean, the carpets hadn’t been vacuumed, skirting boards were revolting, the grout in the bathroom was unclean and there was mould on the back of the door, there was dust on the shelves. Would avoid at all costs.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ibis Team el 24 ene. 2024
Dear Lucy,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

2/10 Terrible

Manraj

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ibis Team el 6 feb. 2024
Dear Manraj,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Aceptable

Rebekah

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Parking needs a desperate upgrade to allow for larger cars. Access upstairs was only via one point and if cars parked there can’t get larger cases through with risking damage to cars. Can’t walked down front of cars where it would be safer but have walk behind with cars barely able to fit if cars are driving past. Couldn’t use balcony as filthy, heavy dust on bedside table and walls not cleaned around the toilet. Kettle etc there but no power point to use unless unplugging tv or fridge. Service at front desk was friendly and easy to deal with. Didn’t bother reporting the lack of cleanliness during stay as we were literally only there the sleep and didn’t hang around. Reply when reported on leaving was ‘Sorry we will let them know’ No remuneration offered. Noise was the Albany Hwy and we were in the room backed onto there. Will we stay again? No
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ibis Team el 31 dic. 2023
Dear RebekahThank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

6/10 Aceptable

Masih

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Tom

Viajó con su familia
Le gustó: Limpieza
Akutbokade detta hotell p g a uppkomna omständigheter. Anlände före kl18 receptionen hade stängt tidigare än angett. Incheckning via telefon och digitaliserat nyckelskåp. Blev tilldelat rum nära hårt trafikerad väg, trots till synes, låg beläggning. Utmärkt rumsstandard, men mycket bullrigt och smutsigt på uteplats. Bra parkering. Restaurang inkl frukost f n nedstängd.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Ibis Team el 6 feb. 2024
Dear Tom,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Regards,ibis Styles Albany team

4/10 Mediocre

Monica

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Hi Your property could do with a make over, it’s very tired The TV hand set for changing channels etc dident work We couldn’t get on the Internet even though it was advertised with internet The advert said there was a restaurant on site and it’s been close for months , so would want to upgrade that advert The result we would never stay there again Monica Corbett
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ibis Team el 3 dic. 2023
Dear Monica,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

6/10 Aceptable

Susan

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Needed upgrading
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ibis Team el 3 dic. 2023
Dear Susan,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

8/10 Bueno

geoffrey

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
it needs a good clean up on the outside and needs food and beverage sorted out
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ibis Team el 3 dic. 2023
Dear Geoffrey,Thank you for taking the time to leave a review of your stay. We are sorry to hear you did not enjoy your stay with us at ibis Styles Albany and will consider your feedback as we strive to improve the quality of our services.Regards,ibis Styles Albany team

4/10 Mediocre

Michael

Le gustó: Limpieza, servicios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The property is run down and needs a complete face lift. The rooms are old and need to be updated.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ibis Team el 3 dic. 2023
Dear Michael,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

6/10 Aceptable

adrian

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
I felt that the property need to be renovated and upgraded, the furnishing are outdated and old. Also, no mention that the restaurant grill will be closed when i placed the booking.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ibis Team el 10 nov. 2023
Dear Adrian,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, ibis Styles Albany team

8/10 Bueno

N.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Ibis Team el 3 dic. 2023
Dear N,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

10/10 Excelente

Clinton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice big kingsize bed, ckose to town and eccellebt customer service 👍
Se hospedó 2 noches en octubre de 2023
Respuesta de Ibis Team el 22 oct. 2023
Dear Clinton,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

10/10 Excelente

Stella

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
It was convenient for our purposes. It was nice & quiet & had plenty of parking.
Respuesta de Ibis Team el 22 oct. 2023
Dear Stella,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

10/10 Excelente

Dean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was my second stay. Very comfortable and clean. I like the old world decor. Don't ever modernise it. Keep the old world alive. Great place to rest your head.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ibis Team el 17 oct. 2023
Dear Dean,We very much appreciate your comments regarding your stay at ibis Styles Albany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,ibis Styles Albany team

8/10 Bueno

Jane

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en octubre de 2023
Respuesta de Ibis Team el 17 oct. 2023
Dear Jane ,Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at ibis Styles Albany.Regards,ibis Styles Albany team