We had an amazing time at Casa Cielo for our group of 11 adults. The home was in a quiet neighborhood with security at the entrance to the area. The house was fantastic and all of the pictures on the website are accurate. The bedrooms are comfortable and well-appointed. The kitchen appliances all worked well, our only challenge was keeping ice. The freezing process was a little slow, likely due to the heat of the area and 11 people constantly making drinks, but we bought a few bags of ice at the grocery store and had ice most of our trip. We cooked most of our meals and utilized the propane grill several times, as well as the oven and the stovetop. All worked well.
The outdoor area was beautiful and where we spent most of our days. The pool was pretty cold (but clean) so most of us opted for the ocean. This is essentially a private beach, only used by other local residents and renters so traffic and crowds on our beach were practically zero. The chaise lounges were perfect for relaxing in the sand. Be aware that the water is quite rocky and lots of washed up coral, but the house has plenty of water shoes that we used to comfortably explore in the water. Snorkeling right off of our beach was fairly good, we saw lots of fish and a few stingrays.
This house is fairly remote from Akumal proper. The closest restaurant/bar is a 15 minute walk up the beach and we visited that establishment several times during our stay. We also walked to Akumal town where all of the resorts are, which was about a 45 minute walk on the beach. A cab ride back home was only about 5 minutes. We were really pleased with our separation from the hustle and bustle of Akumal and enjoyed making day trips up to town a few times during our stay.
The housekeepers Susie and Mercelo were great to work with. Every day they would clean the house and change the linens, clean the pool and sweep the kitchen. Our fist night we were presented with a great meal of chicken fajitas, and each day we had pastries for the morning.
Casa Cielo is definitely recommended, especially if you are looking for something a little secluded and off the beaten path.