Our family 2 adults and 2 school aged children recently stayed at the upper level condo at U Na Kin in Akumal. We arrived late in the evening and did not have problems finding the location. We stayed in codo number 2 upper level with the spiral staircase . This condo needs a little work. The wall paint is coming off in some areas, the kitchen lacks a microwave and the toaster oven does not have the setting markings legible. The lighting flickers at times and the TV/Internet had issues with connection. Unfortunately we were also robbed in our condo while I was sleeping with my children! We left the back door mistakenly unlocked & someone came in early in the am and stole our camera. The codo directions do emphasize the need to lock all doors! Thank goodness we used the safe provided and that no one in our family was harmed. The owner Wilma and associate Fernando were helpful in this matter. However, we do feel the locks need to be updated and it was a bit of a burden to try and lock the back sliding door when we went to the beach. The back sliding door is challenging to lock and unlock with the key provided. The condo is not as well kept as the other 3 in this development as we made friends and viewed the other condo/rooms. I am referring to updated paint, lighting, furniture, and decor. On the positive note, the location/views were gorgeous, snorkeling right in the shore, and having a kitchen was very good for a family. We did enjoy the property for the most part, the housekeeper was good, and the garden keeper was very good as well. I do need to add, I have traveled to Mexico various times, and I speak Spanish. We did not have a safe trip overall, the PEMEX gas station tries to scam people, not just us, but other guests in the codo development shared with us similar situations. And stay near your location, do not go to a lagoon nearby as we had a very negative experience as well.