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Opiniones sobre Terrace Hotel Adelaide

3.5 out of 5
Terrace Hotel Adelaide
208 South Terrace, Adelaide, SA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 394 de 1000 opiniones" "
Evaluación: 8 - Bueno. 430 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 119 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 43 de 1000 opiniones" "
Evaluación: 2 - Terrible. 14 de 1000 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Liza

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were wonderful, rooms cleaned and replenished perfectly . Beds very comfortable
Se hospedó 8 noches en abril de 2024
Respuesta de Nure Tamanna- Duty Manager el 23 abr. 2024
Hi Liza,Thank you for choosing to stay with us and for the lovely review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy to get to Adelaide oval and Market. Staff were very helpful. Parking is an added cost.
Se hospedó 2 noches en abril de 2024
Respuesta de Nure Tamanna- Duty Manager el 11 abr. 2024
Hi Joseph,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future! Kind Regards,

10/10 Excelente

andrew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No were outside for smokers on or near site including bin
Se hospedó 4 noches en marzo de 2024
Respuesta de Nure Tamanna- Duty Manager el 30 mar. 2024
Hi Andrew,Thank you for choosing to stay with us and for the beautiful review. We are very happy to know that you have enjoyed your stay with us. We appreciate your feedback and hope to see you again in the near future! Kind Regards,

6/10 Aceptable

Davina

Le gustó: Limpieza
No le gustó: Personal y atención
A smile from employees would lighten the atmosphere. Crazy daily $10 rebate system if you don't have the room cleaned. Only you don't get the $10. I made a mistake booking this expensive stay.
Se hospedó 5 noches en marzo de 2024
Respuesta de Vishnu el 22 mar. 2024
Dear Davina,Thank you for your feedback. We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager.

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and the bed very comfortable, wi-fi kept dropping out and there was no Infomation on facilities available.
Se hospedó 2 noches en febrero de 2024
Respuesta de Nure Tamanna- Duty Manager el 25 feb. 2024
Hi Jennifer,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that your stay was great. Hope you visit us soon again in the near future.Kind Regards,

10/10 Excelente

Marianne

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quiet and comfortable on the fourth floor.
Se hospedó 1 noche en febrero de 2024
Respuesta de Simar el 24 feb. 2024
Hello MarianneGreetings!Thank you for your recent stay at Hotel Terrace and we value your feedback. We would love to see you back againWarm RegardsSimar Duty Manager

10/10 Excelente

yichi

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
T
Se hospedó 1 noche en febrero de 2024
Respuesta de Vishnu el 16 feb. 2024
Dear Yichi,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

8/10 Bueno

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
A very comfortable bed, nice bath, easy parking and quiet. Thanks
Se hospedó 2 noches en enero de 2024
Respuesta de Vishnu el 16 feb. 2024
Dear Matthew,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

8/10 Bueno

Murray

Viajó con su pareja
Safe, quiet, easy parking
Se hospedó 2 noches en enero de 2024
Respuesta de Vishnu el 16 feb. 2024
Dear Murray,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

10/10 Excelente

Xuan Luan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Vishnu el 16 feb. 2024
Dear Xuan,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

4/10 Mediocre

Dale

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Issues at check in the price we were told on the phone was different to what they asked us to pay, broken fridge that would make horrible sound's at night so had to switch it off at the power, shower had zero pressure and felt like a waste of a shower, toilet paper was cheap 1 ply. We have been staying at the hotel everytime we came to adelaide for the last 2years and this trip we noticed the quality of the hotel go down a long way
Se hospedó 2 noches en enero de 2024
Respuesta de Vishnu el 16 feb. 2024
Dear Dale,Thank you for providing your feedback.We disappointed to read you stay was disrupted with the above highlighted issues.We will definitely share your comments with the management. We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 Excelente

Gordon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the location across the road from parks
Se hospedó 1 noche en enero de 2024
Respuesta de Vishnu el 16 feb. 2024
Dear Gordon,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 Excelente

Karthik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Vishnu el 16 feb. 2024
Dear Karthik,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 Bueno

Julia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de vishnu el 16 feb. 2024
Dear Julia,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 Bueno

Alana

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Vishnu Krishnan el 16 feb. 2024
Dear Team,Thank you for providing your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 Aceptable

Yi

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room has refurbished part yet some really outdated part, eg the room door doesn't properly so there was a lot of banging noise. Also the sound proofness isn't too good
Se hospedó 1 noche en diciembre de 2023
Respuesta de vishnu el 16 feb. 2024
Dear Team,Thank you for providing your feedback.We definitely share your feedback with the management.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, good facilities and location. Stayed a number of times
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vishnu el 17 dic. 2023
Dear David.Thank you so much for your valuable feedback!We look forward to welcoming you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 Bueno

Ly Eng

Viajó por negocios
Le gustó: Personal y atención
Good location for city stay
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vishnu el 17 dic. 2023
Dear Wendy.Thank you so much for your valuable feedback!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 Aceptable

Wendy

Le gustó: Limpieza, personal y atención
It took 3 room changes in middle of the night to get one where the glass patio doors didn’t rattle despite me stuffing with tissues and locks and handles loose. Not an isolated case as others also complained at breakfast and the drafts caused whistling and the curtains to blow outwards. Staff were very understanding and accommodated my move each time but not much sleep. Also walls thin so noisy neighbours
Se hospedó 2 noches en diciembre de 2023
Respuesta de vishnu el 17 dic. 2023
Dear Wendy.Thank you so much for your valuable feedback!We shall definitely share your feedback with the team and try to make necessary improvements.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 Aceptable

Julia

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
It’s okay, bed comfortable but AC wasn’t good and very tired decor
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vishnu Krishnan el 17 dic. 2023
Dear Julia,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 Aceptable

Lee Fong

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The room was quite dusty when I first check in. The fridge has stain. So I literary has to clean the room especially the table top and shelves. I stayed for 14 nights but there was no free taxi to the airport while I check other hotel they do offer free taxi services to the airport. The staff were friendly and very helpful to attend to my request though.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Vishnu el 25 nov. 2023
Dear Lee,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 Excelente

?

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The landscape from hotel is very beautiful!
Se hospedó 7 noches en noviembre de 2023
Respuesta de Nure Tamanna- Duty Manager el 17 nov. 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,

6/10 Aceptable

Mikkel Ib

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Vishnu el 14 nov. 2023
Thank you Mikkel for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager.

10/10 Excelente

JOHN

Se hospedó 2 noches en noviembre de 2023
Respuesta de vishnu el 14 nov. 2023
Thank you John for your wonderful feedback.Look forward to welcoming you back Kind regards,Vishnu KrishnanFront Office Manager.

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nure Tamanna- Duty Manager el 7 nov. 2023
Hi Alan,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you had a great stay. Hope you visit us soon again in the near future. Kind Regards,

6/10 Aceptable

luci

Viajó con su familia
Le gustó: Personal y atención
It was good for a quick stay but very basic! Bathrooms need revamping and it was quite noisy, not good soundproofing at all!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Vishnu el 7 nov. 2023
Thank you Luci for your feedbackWe will definitely share your feedback with the rest of the teamKind regards,Vishnu Krishnan

2/10 Terrible

Jayne

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not great. Thankfully only a quick overnight start.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Vishnu el 7 nov. 2023
Thank you Jayne.We are disappointed to read you had a disappointing stay with us.We hope to welcome you back to the future.Kind regards,Vishnu Krishnan

6/10 Aceptable

Barbara

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Family visit
Stayed here last year before joining the Ghan. A bit disappointed that evening meals were not available this time and thought the alternative was too expensive, also thought there should have been more toiletries available in the room.
Se hospedó 4 noches en octubre de 2023
Respuesta de Vishnu el 7 nov. 2023
Dear Barbara,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu Krishnan

10/10 Excelente

Cynthia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 6 noches en octubre de 2023
Respuesta de Nure Tamanna- Duty Manager el 31 oct. 2023
Hi Cynthia,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that you loved your stay. Hope you visit us soon again in the near future.Kind Regards,

10/10 Excelente

Paula

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was close to the St Andrew’s Hospital and the city.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nure Tamanna- Duty Manager el 14 oct. 2023
Hi Paula,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

8/10 Bueno

Rachel

Se hospedó 1 noche en octubre de 2023
Respuesta de Vishnu el 7 nov. 2023
Dear Rachel,Thank you for your feedback score.Kind regards,Vishnu Krishnan

10/10 Excelente

Nuchanart

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nure Tamanna- Duty Manager el 4 oct. 2023
Hi Nuchanart,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. Hope you visit us soon again in the near future. Kind Regards,

10/10 Excelente

Sunil

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall good experience thanks
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nure Tamanna- Duty Manager el 4 oct. 2023
Hi Sunil,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. Hope you visit us soon again in the near future. Kind Regards,

10/10 Excelente

Wendy

Se hospedó 1 noche en septiembre de 2023
Respuesta de Nure Tamanna- Duty Manager el 14 oct. 2023
Hi Wendy,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

6/10 Aceptable

JACQUELINE

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
It appears that they are doing up the hotel Some of the bathroom fittings are old and need a very good clean to get rid of the mould
Se hospedó 4 noches en septiembre de 2023
Respuesta de Vishnu el 15 oct. 2023
Dear Jaqueline,Thank you for your feedback.We shall definitely address the above comments with the respective team member We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 Bueno

Jodie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location, close to tram, shopping etc. Have stayed there many times.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shreyas el 29 sept. 2023
Hello Jodie,Thank you for taking the time to give us your feedback.We hope to see you again soon!Best Regards,Shreyas - Duty Manager

6/10 Aceptable

Joshua

Le gustó: Limpieza, estado de la propiedad e instalaciones
It was just average for me
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nure Tamanna- Duty Manager el 18 sept. 2023
Hi Joshua,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. Hope you visit us soon again in the near future, so that we have the opportunity to make your stay more comfortable. Kind Regards,

8/10 Bueno

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Noisy Cleaners.
All good except cleaners were very noisy at 7ish on a Saturday morning. Talking very loudly.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vishnu el 14 sept. 2023
Dear Anne,Thank you for your feedback and we will share it with the rest of the team.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanAssistant Front Office Manager

8/10 Bueno

Loretta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nure Tamanna- Duty Manager el 5 sept. 2023
Hi Loretta,Thank you for choosing to stay with us. We are glad to know that you had a pleasant stay with us. We look forward to your next stay.Kind Regards,

8/10 Bueno

Erica

Se hospedó 1 noche en agosto de 2023
Respuesta de Nure Tamanna- Duty Manager el 5 sept. 2023
Hi Erica,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

8/10 Bueno

Christina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were excellent. Everything was amazing
Se hospedó 1 noche en agosto de 2023
Respuesta de Ronu-Front Office Manager el 26 ago. 2023
Hi Christina,Thanks for the review and your recent stay with Terrace Hotel Adelaide. We are glad that you enjoyed your stay and found our team excellent. Looking forward to your next visit

10/10 Excelente

Trevor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Service was excellent
Se hospedó 2 noches en agosto de 2023
Respuesta de Shreyas el 24 ago. 2023
Hello Trevor,Thank you for sharing your feedback with us, we're glad to hear you had a comfortable stay with us.Best Regards,Shreyas - Duty Manager

8/10 Bueno

Judy

Se hospedó 1 noche en agosto de 2023
Respuesta de Nure Tamanna- Duty Manager el 18 ago. 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you enjoyed the stay. Hope you visit us soon again in the near future. Kind Regards

10/10 Excelente

Garry and Sherrene

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was very pleasant staff did everything to please
Se hospedó 1 noche en agosto de 2023
Respuesta de Nure Tamanna- Duty Manager el 18 ago. 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are pleased to know that you loved our service. Hope you visit us soon again in the near future. Kind Regards

10/10 Excelente

Beth

Se hospedó 1 noche en agosto de 2023
Respuesta de Shreyas el 24 ago. 2023
Hello Beth,We are glad you had a comfortable stay with us.Hope to see you soon again!Thank you,Shreyas - Duty Manager

8/10 Bueno

Sarah

Se hospedó 1 noche en julio de 2023
Respuesta de Nure Tamanna- Duty Manager el 18 ago. 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you loved your stay. Hope you visit us soon again in the near future. Kind Regards

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 3 noches en julio de 2023
Respuesta de Nure Tamanna- Duty Manager el 29 jul. 2023
Hi Karen,Thank you for staying at The Terrace Hotel Adelaide. We are pleased to know that your stay was great. Hope you visit us soon again in the near future.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very handy location with polite and helpful staff. Would stay there again
Se hospedó 2 noches en julio de 2023
Respuesta de Nure Tamanna- Duty Manager el 29 jul. 2023
Hi Michael,Thank you for choosing to stay with us and for the wonderful review. We are glad to know that you had a pleasant stay with us. We look forward to your next stay.Kind Regards,

10/10 Excelente

Kimberley

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely place to stay
Se hospedó 1 noche en julio de 2023
Respuesta de Shreyas el 21 jul. 2023
Hello Kimberley,We're glad you had a comfortable stay with us.Hope to see you again soon!Thank you.

10/10 Excelente

Tony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Brilliant location with quality facilities and friendly efficient service
Se hospedó 2 noches en julio de 2023
Respuesta de Nure Tamanna - Duty Manager el 9 jul. 2023
Hi Tony,Thank you for staying at The Terrace Hotel Adelaide. We are pleased to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,