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Opiniones sobre Quality Inn O'Connell

3.5 out of 5
Quality Inn O'Connell
197-199 O'Connell Street, North Adelaide, SA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 244 de 507 opiniones" "
Evaluación: 8 - Bueno. 214 de 507 opiniones" "
Evaluación: 6 - Aceptable. 41 de 507 opiniones" "
Evaluación: 4 - Mediocre. 5 de 507 opiniones" "
Evaluación: 2 - Terrible. 3 de 507 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Theresa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Kathryn

Se hospedó 1 noche en abril de 2022
Respuesta de Quality Inn O'Connell el 1 may. 2022
Your comfort is extremely important to us. We will use your review to encourage continued improvement and care for our guests. We are always developing our services so you have positive experiences when staying with us.

6/10 Aceptable

Doreen

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Fawlty Towers
Lift that sometimes didn’t work with the stairs almost impossible for my 85 yr old husband. After some urging we were given another room on level 1 (there is no ground floor.) On day 2 our code didnt work to access hotel. Rang reception and they promised to ring back with another code. After sitting for some time on the pots on the footpath and hearing nothing back, I rang again and was given the new code. Reception is just a 24 hr phone call with nobody on site and the little restaurant is closed which is the result of covid staff shortages I'm told, but guests need to be told this. Actually we enjoyed the many offerings on O'Connell Street. Location of the hotel is superb and the rooms are comfy but there are definitely some improvements needed. On the occasions we needed to park our car, there were no spots available.
Se hospedó 7 noches en abril de 2022
Respuesta de Quality Inn O'Connell el 1 may. 2022
Thank you Doreen.

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Convenience to a variety of food outlets. Being able to walk instead of always getting the cat out.
Se hospedó 1 noche en febrero de 2022
Respuesta de Quality Inn O'Connell el 28 feb. 2022
Thank you

10/10 Excelente

Kym

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

6/10 Aceptable

Kyle

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Lube

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 12 noches en enero de 2022

6/10 Aceptable

Jodie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean. Nice rooms. On site car parks very limited. First in basis. Sister motel across road but their carpark full too. Had to park in main road. No reception on site but easy to call and arrange.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Quality Inn O'Connell el 29 nov. 2021
Hi Jodie, Thank you for taking the time to provide a review. We do have limited parking and it is great to team offer you an alternate. We have our reception line open 24 hours to assist where possible. We appreciate your positive comments; we have housekeeping, maintenance and management onsite, sorry you didn't get to see them this time. Reception hours are limited as we recover from covid impacts. Our goal is to have the cafe and reception open in the new year.

8/10 Bueno

Kristine

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Location was great . Didn’t see any staff at all. Parking was limited and would have been great if we were notified prior to our arrival at 9pm. But 24 hour reception was available and helpful. No utensils in the room except tea spoons . Tv was too small for the size of the room ,
Se hospedó 2 noches en noviembre de 2021
Respuesta de Quality Inn O'Connell el 28 nov. 2021
Thank you for your review Kristine. We are glad our 24 hour reception line staff were able to assist you. Management will review your feedback as your comfort and positive experience is extremely important to us. Although COVID slowed down our renovations, slowly we are updating all rooms.

10/10 Excelente

Kristen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very tight and very limited parking and entry and exit awkward to navigate
Se hospedó 2 noches en noviembre de 2021
Respuesta de Quality Inn O'Connell el 28 nov. 2021
Thank you for your top scores. This is a fair summary of the car park; we can only offer limited parking on site. When full, we offer our sister property as an alternate option. Our reception team will try and assist, when full occupancy, parking is limited.

10/10 Excelente

Lynda, Jamestown

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean
Se hospedó 1 noche en octubre de 2021
Respuesta de Quality Inn O'Connell el 7 nov. 2021
Thank you for taking the time to provide a review Lynda. We really appreciate your positive review and we will share your top scores with our team to encourage continued development and care for our guests. Our reception line is open 24 hours for customer support; we are only a call away. Take care.

10/10 Excelente

Timothy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2021
Respuesta de Quality Inn O'Connell el 1 nov. 2021
Thank you for your support of family owned, South Australian business. Your top scores are very motivating for our team; we will continue to develop and care for our guests to ensure you have a positive experience when staying with us. Wishing you all the best.

8/10 Bueno

ian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is ideally located for access to o,connell st and its many bars and restaurants
Se hospedó 1 noche en octubre de 2021
Respuesta de Quality Inn O'Connell el 1 nov. 2021
We are pleased to read that you could take advantage of the great location and O'Connell Street. With a bus stop out the front the CBD is a short trip or walk away. Thank you for choosing to stay with us. We look forward to hosting you again.

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I assume due to covid, but during our stay communication was by text, and we didn't see any staff, this may sound impersonal, but under these conditions, it was very easy to check in, and leave with the minimal of fuss, whilst still enjoying a very comfortable clean room.
Se hospedó 1 noche en octubre de 2021
Respuesta de Quality Inn O'Connell el 11 oct. 2021
Hi Robert. Yes we run this property satellite due to covid impacts. We have daily housekeeping and maintenance, with a 24 hour reception phone line to support guests during their stay. Self check in properties are covid safe and provide such efficiently smooth check ins. Our team are only a phone call away, we have security, CCTV, management stay onsite and the convenience of secure access codes has been a great bonus. We are pleased you enjoyed your stay and we thank you for supporting South Australian, family owned business.

10/10 Excelente

Will

Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Timothy

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2021
Respuesta de Quality Inn O'Connell el 4 oct. 2021
Thank you for taking the time to provide a review. Your top scores will motivate our team to continue to develop & care for our guests. Your comfort is extremely important to us. We wish you safe travels and look forward to hosting you again. All the best.

8/10 Bueno

Lyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was central to all facilities we needed during our stay. The second floor EK suite had beautiful parkland views. The room had a window that could be opened to allow a flow of fresh air. The K bed was so comfortable - home away from home. Free bottles of water were appreciated after a long day of travel.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Quality Inn O'Connell el 27 sept. 2021
Thank you Lyn for taking the time to provide your review. It is very motivating to hear such positive comments and great advise for other guests. We are pleased you noticed & enjoyed the complimentary water; the small things really do matter. We appreciate your support for South Australian owned business and look forward to hosting you again. Safe travels.

10/10 Excelente

Donna

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved the contactless check in and the free parking
Se hospedó 1 noche en septiembre de 2021
Respuesta de Quality Inn O'Connell el 16 sept. 2021
Hi Donna. We are so pleased you found the contactless check convenient. Our reception lines are open 24 hours per day; do not hesitate to let us know if there is anything you need when staying with us. We look forward to seeing you again. Take care.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios
Clean room with plenty of space. Check-in was straightforward, although it would've been nice to see a staff member! Very convenient location.
Se hospedó 2 noches en julio de 2021
Respuesta de Quality Inn O'Connell el 17 ago. 2021
Thank you for taking the time to provide a review. We have daily housekeeping, management on site but our reception has had limited hours as we manage covid restrictions. Our reception phone line is open 24 hours, so guests can call us anytime for best customer service and bookings. We appreciate your understanding and value your support. Thank you for the positive comments; we hope to see you again.

8/10 Bueno

Dianne

Le gustó: Limpieza
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Adam

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en julio de 2021
Respuesta de Quality Inn O'Connell el 17 ago. 2021
Cheers!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Position
Se hospedó 2 noches en julio de 2021
Respuesta de Quality Inn O'Connell el 12 jul. 2021
Thank you. Top scores are very motivating and we will share results with our team to encourage continued development & care for our guests. We look forward to hosting you again.

8/10 Bueno

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good overnighter
Very spacious and accomodating, good service, and inclusions, good location, a little traffic-noisy, only other problem is not much parking available on-site
Se hospedó 1 noche en junio de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
Thank you for taking the time to provide a review. We have rooms located around the internal courtyard that are very peaceful, please message us before arrival and we can allocate you one of these rooms to try. Wishing you safe travels and we look forward to welcoming you back.

10/10 Excelente

Simon

Se hospedó 3 noches en junio de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
Cheers Simon! Thank you for supporting South Australian family owned business. We look forward to hosting you again.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very comfortable
Se hospedó 1 noche en junio de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
Thank you for your top scores. We will share this with our team to encourage continued development and care for our guests. We appreciate your support for South Australian family owned business.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to check in
Se hospedó 1 noche en junio de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
Thank you.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
Thank you for your top scores. We look forward to hosting you again. Take care.

8/10 Bueno

Anne

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Convenient and comfortable.
Room was generous and comfortable. Location great, value good.Free on-site parking. My booking was made quite late for an after hours arrival. I started to chase up not receiving check in code with hotels.com a half an hour before arrival without success by the time we arrived.unable to speak with real person.Frustrating!Found a contact phone number to managers at one of the entry doors at property and was quickly resolved by friendly helpful staff. Recommend book direct with property.everything else was great.
Se hospedó 1 noche en junio de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
Thank you Anne for providing a review. We appreciate your positive feedback and we will share this with our team to continue to develop our accommodation services. Your recommendation is gold and allows for best communication, service and supports our South Australian owned family business. Thank you.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property was clean, comfortable anc in a great location
Se hospedó 1 noche en junio de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
Cheers! We hope to see you again.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed for 2 nights. The location was perfect for what we required. Close to the CBD, restaurants, Cafes, Adelaide oval and parklands. We liked the clean, quiet rooms. The person on the from desk was helpful and willing go to extra lengths to make our stay memorable.
Se hospedó 2 noches en mayo de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
This is terrific to read, thank you for taking the time to provide a review. We will share the positive feedback with our team to encourage continued development & care for our guests. Comfort and cleanliness is very important to us and we are pleased you had a wonderful stay. We look forward to seeing you again. Take care.

8/10 Bueno

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, easily accessible, comfortable. Parking a little cramped.
Se hospedó 1 noche en mayo de 2021
Respuesta de Quality Inn O'Connell el 28 jun. 2021
Thank you for taking the time to provide a review.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Quality Inn O'Connell el 12 jul. 2021
We are committed to working hard to achieve high scores. Thank you for taking the time to provide a review.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
b
Se hospedó 1 noche en mayo de 2021
Respuesta de Quality Inn O'Connell el 17 may. 2021
Thank you for your top scores. This is very motivating for our team! We look forward to hosting you again. Take care.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Seamless checkin and good quality for money
Se hospedó 1 noche en mayo de 2021
Respuesta de Quality Inn O'Connell el 17 may. 2021
Thank you for taking the time to provide a review. Your satisfaction is important to us so it is extremely pleasing to read your feedback. Thank you for supporting South Australian owned business.

6/10 Aceptable

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Personal y atención
Room was in need of a little repair in places
Se hospedó 2 noches en mayo de 2021
Respuesta de Quality Inn O'Connell el 17 may. 2021
Thank you for choosing to stay with us. Provided in your room is a feedback form with a section for maintenance. Our team will swiftly act on reported issues to ensure you are as comfortable as you can be when stay with us. We are always updating and improving services and facilities and appreciate your feedback to direct our focus. Take care.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
easy access to nth Adel and the city the staff were very good
Se hospedó 2 noches en abril de 2021
Respuesta de Quality Inn O'Connell el 10 may. 2021
Wonderful feedback about our staff and the location is really handy, everything is in walking distance along beautiful O'Connell Street. Thank you for choosing to stay with us and for supporting family owned, South Australian business. We look forward to hosting you again.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios
Not enough parking . What is available ,is very tight.
Se hospedó 1 noche en abril de 2021
Respuesta de Quality Inn O'Connell el 10 may. 2021
Thank you for providing a review. We do offer back up parking at our sister property Comfort Inn Regal Park that is also off street parking however it is a short walk away.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Basic service with no reception checkin and no other amenities. Rooms a good size, clean and nice recently renovated bathroom. Good value for money. Fantastic location
Se hospedó 1 noche en abril de 2021
Respuesta de Quality Inn O'Connell el 22 abr. 2021
Thank you for your review. Our reception closes at 5pm and we have reception phone line open 24 hours to support you during your stay. Although we have no mini bar, guests can enjoy complimentary water on arrival and bathroom amenities. Thank you for your positive feedback; it is always a pleasure to host you.

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, servicios
Service at reception, always good and receptive of my needs.
Se hospedó 5 noches en marzo de 2021
Respuesta de Quality Inn O'Connell el 22 abr. 2021
It is great to read that you received good service from our reception team. It is important to us that you have a positive experience when staying with our South Australian family owned Hotel. Thank you for choosing us.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and nice comfortable king bed. We will stay again.
Se hospedó 1 noche en marzo de 2021
Respuesta de Quality Inn O'Connell el 22 abr. 2021
Cheers!

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A very clean, comfortable and quiet property. All the amenities we needed. Very comfortable beds. Newly renovated bathroom which was very well appointed. Easy to access the room given there are no staff on site. A very safe property too. Close to cafes and restaurants. Very pleased with our stay and will certainly be back again.
Se hospedó 1 noche en marzo de 2021
Respuesta de Quality Inn O'Connell el 22 abr. 2021
Thank you for taking the time to provide such an informative review. Our reception is open during the day. We will share this with our team to encourage continued development and care for our guests. We look forward to hosting you again. Thank you for supporting South Australian owned business.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Quiet Hidden Gem
Nice hidden away place... free parking, contactless check-in via email and door PIN.. Room was comfortable and clean and ammenities were perfect... Would stay again...
Se hospedó 1 noche en marzo de 2021
Respuesta de Quality Inn O'Connell el 9 mar. 2021
Thank you for taking the time to provide a review Paul. It is wonderful to receive such a positive review and it is always pleasing that your comfort and the cleanliness were recognised. Fuss free check-in, car parking is an asset; we look forward to welcoming you back.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious room, comfortable bed, great position, near eating precinct, easy walk to the city. Man at the desk very helpful. Would certainly recommend.
Se hospedó 3 noches en marzo de 2021
Respuesta de Quality Inn O'Connell el 9 mar. 2021
What a lovely review! Thank you for sharing your great experience; we appreciate your support of South Australian owned business. Cheers.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is in a great location. A gem that has great restaurants near and easy access to Adelaide on public transport.
Se hospedó 3 noches en febrero de 2021
Respuesta de Quality Inn O'Connell el 9 mar. 2021
Thank you for taking the time to share your experience. We are happy you enjoyed your stay and made the most of the excellent location. We look forward to hosting you again in the future. Wishing you all the best.

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A good clean room in an excellent location close to facilities. Large rooms, comfy beds and it was very quiet.
Se hospedó 1 noche en febrero de 2021
Respuesta de Quality Inn O'Connell el 1 mar. 2021
Thank you for taking the time to provide a detailed positive review. We appreciate your support and our team are very pleased you noticed the new beds! We agree it is a peaceful location but so close to everything. We hope to see you again. Cheers.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Location, friendly staff close to good restaurants.
Se hospedó 1 noche en febrero de 2021
Respuesta de Quality Inn O'Connell el 22 feb. 2021
Thank you for your positive scores and feedback. We have opened our reception to offer you additional customer services too. We look forward to hosting you again. Take care.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2021
Respuesta de Quality Inn O'Connell el 1 mar. 2021
Thank you for supporting SA owned business! We look forward to hosting you again.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No key cards to worry about. The complementary water was a big hit
Se hospedó 1 noche en febrero de 2021
Respuesta de Quality Inn O'Connell el 22 feb. 2021
Thank you for supporting South Australian owned business. We really appreciate your positive comments and pleased you liked the complimentary water and ease of access. We look forward to hosting you again soon.

6/10 Aceptable

Cliente verificado

Viajó con su pareja
No le gustó: Servicios
Room was nice, clean and comfortable bed. Access to the property is Reception free. We should have received a sms prior to arrival with door keypad codes etc. These had not arrived but we were able to ring and get them. Big negative was the shower (room 111). No pressure and not even luke warm. Whilst location and room presentation was good the shower would prevent me from staying again.
Se hospedó 1 noche en enero de 2021
Respuesta de Quality Inn O'Connell el 25 ene. 2021
Thank you for providing your feedback. We had a pump burst; with guest feedback we have been able to find the issue and address this. Hot showers are a MUST and we took over management of this property because of the modern newly renovated bathrooms! We are so sorry this issue effected you as this is obviously not what we provide or expect. Hot showers and a smooth check in is crucial and we will continue to work with our team to ensure this happens. We are passionate about providing comfortable, clean and affordable rooms and do hope you will give us another opportunity to provide you with the high standards you deserve.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and comfortable accommodation in a handy location. Walking distance to great cafes.
Se hospedó 1 noche en enero de 2021
Respuesta de Quality Inn O'Connell el 25 ene. 2021
It is wonderful to read you had such a positive and comfortable experience with us. So many services are in walking distance from this Hotel, we hope to open up our cafe soon too! Thank you for supporting SA owned business.