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Opiniones sobre Big4 West Beach Parks

3 out of 5
Big4 West Beach Parks
Military Road, West Beach, SA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 405 de 838 opiniones" "
Evaluación: 8 - Bueno. 303 de 838 opiniones" "
Evaluación: 6 - Aceptable. 81 de 838 opiniones" "
Evaluación: 4 - Mediocre. 35 de 838 opiniones" "
Evaluación: 2 - Terrible. 14 de 838 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

9,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Emma

Le gustó: Estado de la propiedad e instalaciones
.
Se hospedó 2 noches en octubre de 2023
Respuesta de West Beach Parks Team el 6 nov. 2023
Thank you for your 5/5 review Emma. We thank you for choosing to stay with us and do hope we can welcome you back again soon.

8/10 Bueno

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de West Beach Parks Team el 14 oct. 2023
Thank you for your review Rebecca - we appreciate you choosing to stay with us and hope to welcome you back again soon!

10/10 Excelente

Ben

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed in the new ‘Willy the whiting” complex. Was very clean, neat, still have new smell. The layout was really good too compared to the older cabins- dining table was in a convenient place in this room. Amenities are always good on site. Always rate this holiday park.
Se hospedó 1 noche en septiembre de 2023
Respuesta de West Beach Parks Team el 14 oct. 2023
Thank you so much for your wonderful review Ben - We are so pleased that you enjoyed your stay in one of our new Willy the Whiting Cabins. We appreciate you choosing to stay with us and do hope we can welcome you back again in the future!

10/10 Excelente

Johan

Se hospedó 2 noches en julio de 2023
Respuesta de West Beach Parks Team el 7 ago. 2023
Thank you for your 10/10 review Johan. We appreciate you choosing to stay with us and do hope we can welcome you back again soon.

8/10 Bueno

Theresa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Plenty of playgrounds around the facility
Se hospedó 3 noches en junio de 2023
Respuesta de West Beach Parks Team el 2 jul. 2023
Thanks, Theresa for sharing your 4-star review - we appreciate you choosing to stay with us and do hope we can welcome you back again soon!

10/10 Excelente

Mick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de West Beach Parks Team el 2 jul. 2023
Thank you for your 5/5 review Mick. We appreciate you choosing to stay with us and do hope we can welcome you back again soon!

8/10 Bueno

Que

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed as a large group of families and couples for a family event scattered between sites and cabins. Everyone had a wonderful experience
Se hospedó 2 noches en mayo de 2023
Respuesta de West Beach Parks el 23 may. 2023
Thank you for your feedback and for choosing to stay with us. We are happy to hear that you enjoyed your stay. Hopefully we will see you again soon.

10/10 Excelente

Judy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thank you West Beach Big 4 for out beautiful holiday, loved your park so much xx
Se hospedó 11 noches en abril de 2023
Respuesta de West Beach Parks el 23 may. 2023
Thanks for your 10 out of 10 review Judy - We hope to welcome you back again soon!

8/10 Bueno

Sharon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
closeness to home
Se hospedó 2 noches en marzo de 2023
Respuesta de West Beach Parks el 31 mar. 2023
Hi Sharon, Thank you for choosing to stay with us and share your feedback in regards to your stay. We hope to see you again soon.

10/10 Excelente

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything about it was Awesome
Se hospedó 2 noches en marzo de 2023
Respuesta de West Beach Parks el 31 mar. 2023
Hi William, Thank you for choosing to stay with us and happy to hear you enjoyed your stay with us. Hopefully we will see you again soon.

10/10 Excelente

Anne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great set up and awesome for holiday makers and people who travel. Close to beach and beach walks. Great amenities for kids. Not rowdy. Great staff. We loved our stay.
Se hospedó 21 noches en febrero de 2023
Respuesta de West Beach Parks el 31 mar. 2023
Hi Anne, Thank you for choosing to stay with us and happy to hear you and your family enjoyed your stay with us. Hopefully we will see you again soon.

10/10 Excelente

karina

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Excellent location. Great facilities for the kids. Cabin was cleaned to a basic degree. Ants in kitchen and beds. A number of foreign items were located from previous guests in the bunk room.
Se hospedó 2 noches en febrero de 2023
Respuesta de West Beach Parks el 31 mar. 2023
Hi Karina, Thank you for choosing to stay with us and for sharing your feedback about your stay. Hopefully we will see you again soon.

10/10 Excelente

Michelle

Se hospedó 2 noches en noviembre de 2022
Respuesta de Customer Experience Manager el 22 dic. 2022
Thanks so much for your review Michelle - we appreciate you choosing to stay with us and do hope we can welcome you back again soon.

10/10 Excelente

Louise

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this spot so close to the beach highly recommend
Se hospedó 3 noches en noviembre de 2022
Respuesta de Customer Experience Manager el 22 dic. 2022
Thanks so much for your review Louise - we appreciate you choosing to stay with us and do hope we can welcome you back again soon.

10/10 Excelente

Emma

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great facilities and amenities, pool was refreshing after a warm day out, water park was popular too. Was handy being so close to the gate for the beach as we enjoyed walking along the beach and a swim. Clean laundry facilities. One of our favourite parks to stay at.
Respuesta de Customer Experience Manager el 22 dic. 2022
Thanks so much for your review Emma - we appreciate you choosing to stay with us and do hope we can welcome you back again soon

2/10 Terrible

Melanie

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We don’t feel safe for our kids at the park anymore The last two times we have stayed at the park we have have found confrontations The last time we stayed we had a homeless person accuse us of stealing his food and became very aggressive in front of our kids which scared the lights of them This time we had a man abuse our kids as he thought our kids were bullying his The vulgar language he used and the threats he made to my friends were disgusting and all the kids that were there in our group didn’t feel safe again It’s a great park but it’s suppose to be safe for kids We will be very unsure if we stay again

6/10 Aceptable

James

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
.
Se hospedó 2 noches en octubre de 2022

6/10 Aceptable

Melina

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
On beach. Close to lots. Room was falling apart. Expensive gor the off season
Se hospedó 4 noches en agosto de 2022
Respuesta de Customer Experience Manager el 8 sept. 2022
Thank you for sharing your review Melina - we hope to see you return again soon!

10/10 Excelente

Sharla

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love staying at West Beach. It’s the best place to bring the family.
Se hospedó 2 noches en agosto de 2022
Respuesta de Customer Experience Manager el 8 sept. 2022
So please Sharla that you and your family love staying with us - we look forward to seeing you return again soon!

8/10 Bueno

Gabrielle

Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Maryanne

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved it everything about it was perfect to celebrate my birthday with family
Se hospedó 2 noches en agosto de 2022
Respuesta de Customer Experience Manager el 10 ago. 2022
Thank you Maryanne - so thrilled to hear that you had a wonderful birthday stay with us!

10/10 Excelente

Edward

Se hospedó 3 noches en julio de 2022
Respuesta de Customer Experience Manager el 4 ago. 2022
Thanks for your 10 out of 10 review Edward - hope to see you again soon!

8/10 Bueno

Taya

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stated that it was for 6 ppl…but even for 4 it was pretty tiny and squished. Knives could be sharpened!!
Se hospedó 2 noches en julio de 2022
Respuesta de Customer Experience Manager el 27 jul. 2022
Thank you for your feedback Taya - we really appreciate your comments for us as a team to review. Hope to see you again and thank you for choosing to stay with us!

10/10 Excelente

Gavin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2022
Respuesta de Customer Experience Manager el 21 jul. 2022
Thanks Gavin for sharing your review - we thank you for choosing to stay with us!

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Well wasnt the most expensive cabin, but they need to be gone falling apart and not the most clean. Very very out dated but suited our 10 hour stay but wouldnt reccomend them.
Se hospedó 1 noche en junio de 2022
Respuesta de Customer Experience Manager el 11 jul. 2022
Sorry to hear that your cabin did not meet your expectations - thank you for your feedback!

4/10 Mediocre

Ben

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2022

6/10 Aceptable

Roger

Viajó con su pareja
Le gustó: Limpieza
Lounges in cabin well past their use by date. Couldnt get hot water in shower.
Se hospedó 3 noches en mayo de 2022
Respuesta de Customer Experience Manager el 11 jul. 2022
Thanks Roger for sharing your review and we hope to see you again soon!

8/10 Bueno

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención
Very convenient place for a stopover before flying
Se hospedó 1 noche en mayo de 2022
Respuesta de Customer Experience Manager el 11 jul. 2022
Thanks Sandra for sharing your review - so pleased to hear that you found our location great for flying in and out of Adelaide. Do hope we can see you again in the future!

10/10 Excelente

Dianne

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location, great place to stay. Staff very helpful and friendly. Safe and secure. Great access to beach. Planes a bit noisy - in flight path. Mattress and pillow in bunk beds not very comfortable.
Se hospedó 2 noches en mayo de 2022
Respuesta de Customer Experience Manager el 11 jul. 2022
Thank you Dianne for sharing your 10 out of 10 review - we really appreciate you choosing to stay with us and thrilled to hear that you had a great time!

10/10 Excelente

Yvette

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and tidy. Quiet and good service
Se hospedó 1 noche en mayo de 2022
Respuesta de Customer Experience Manager el 19 may. 2022
Thanks Yvette for sharing your review - we hope to see you again very soon!

6/10 Aceptable

Julie

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
I booked a cabin which had one double bed & two sets of bunks. The double bed was old and uncomfortable and the bunks mattress's were as thin as a yoga mat. We were near a demolition site of an amenities block which started at 7am and proceeded through out the day. Whilst in the cabin during the day it actually shook from the heavy equipment being used. Cabin was also in old condition with a tv the size of an ipad which was so dark you could hardly see it. (this was swapped out on my second to last day) Laundry facilities require urgent attention with only three washing machines working out of about six and same with the dryers, only two of those working. This is not a cheap caravan park by any stretch, so for $1000 for a week I would expect a lot better.
Se hospedó 7 noches en abril de 2022
Respuesta de Customer Experience Manager el 11 may. 2022
Thank you Julie for sharing your review - we really appreciate your feedback and will be sure to share with our operations team for their review. Thank you once again - its great to hear from our guests about their stay so we can improve the guest experience!

6/10 Aceptable

Michelle

Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Cabin had ants, including in the bed. Bathroom had a weird smell.
Se hospedó 5 noches en abril de 2022
Respuesta de Customer Experience Manager el 9 may. 2022
Thank you Michelle for sharing your feedback - will be sure to pass on your comments to our Housekeeping team. Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 4 noches en abril de 2022
Respuesta de Customer Experience Manager el 5 may. 2022
Thanks John for your review - do hope we get to see you again soon!

2/10 Terrible

Stacey

Se hospedó 1 noche en marzo de 2022

4/10 Mediocre

Lorna

Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The beach was lovely, but cabin shocking. Won't stay again unless cabins knocked down, they are that bad and very old . They are not maintained properly and are not very clean. Spoilt our visit.we also had an ant problem, to be fair they did send maintenance out to try n help. But it didn't work so we went to Bunnings n bought our own ant gel. Problem much better.
Se hospedó 3 noches en marzo de 2022
Respuesta de Customer Experience Manager el 31 mar. 2022
Thank you Lorna for sharing your review and feedback - we are sorry to hear that your cabin experience did not meet your expectations. We do try hard to eliminate any creepy crawlies for our guests, but it can be a struggle being so close to coastal landscape. Do hope we can welcome you back in the future in one of our more modern cabins. Thank you again for choosing to stay with us!

10/10 Excelente

Tracey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a great stay, very clean, friendly staff, will definitely go back.
Se hospedó 2 noches en marzo de 2022
Respuesta de Customer Experience Manager el 31 mar. 2022
Thanks Tracey for sharing your review - we hope to see you again very soon!

10/10 Excelente

Melanie

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great caravan park, clean, lots of great facilities, kids love it, our cabin booking was upgraded which was much appreciated. Thanks West Beach caravan park!
Se hospedó 2 noches en febrero de 2022
Respuesta de Customer Experience Manager el 1 mar. 2022
Thanks Melanie for sharing your review - we appreciate your feedback!

10/10 Excelente

Rick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

6/10 Aceptable

Will

Se hospedó 3 noches en febrero de 2022

10/10 Excelente

Donna

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2021
Respuesta de Customer Experience Manager el 17 nov. 2021
Thanks Donna for your 5 out of 5 review - we hope to see you again and appreciate your feedback!

10/10 Excelente

Amanda Elizabeth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Tanya

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The heating was very warm in the cabin although it was cold outdoors.the showers great.the cooking excellent to dine.thanks.
Se hospedó 2 noches en octubre de 2021
Respuesta de Guest Experience Manager el 15 oct. 2021
Thanks Tanya for your review - we really appreciate your feedback and hope to welcome you back again soon!

8/10 Bueno

Hui

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en septiembre de 2021
Respuesta de Customer Experience Manager el 5 oct. 2021
Thanks Hui for your 8 out of 10 review - we hope to welcome you back again soon!

10/10 Excelente

Ian

Le gustó: Limpieza, personal y atención
Ease of book in set out of park the kids loved the heated pool all amenities very clean
Se hospedó 1 noche en septiembre de 2021
Respuesta de Customer Experience Manager el 15 sept. 2021
Thank you for sharing your review - we hope to welcome you back again in the future!

10/10 Excelente

Kristen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, friendly staff great park, will be back
Se hospedó 2 noches en agosto de 2021
Respuesta de Customer Experience Manager el 30 ago. 2021
Thanks for sharing your review with us Kirsten - so pleased to hear that you will return again. We look forward to seeing you again soon!

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not a bad place to stay
Se hospedó 1 noche en agosto de 2021
Respuesta de Customer Experience Manager el 30 ago. 2021
Appreciate you choosing to stay with us at BIG4 West Beach Parks! Look forward to seeing you again in the future.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Park was very tidy however the budget room was very disappointing
Se hospedó 1 noche en julio de 2021
Respuesta de Customer Experience Manager el 26 jul. 2021
Thank you for sharing your 3 out of 5 review with us - we are sorry that the budget cabin did not meet your expectations during your stay, however we are pleased you loved our facilities. Do hope we can see you again in the future and stay in one of our other many accommodation options.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great for family
Se hospedó 1 noche en julio de 2021
Respuesta de Customer Experience Manager el 19 jul. 2021
Thanks for sharing your review - so pleased your family had a great time!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked that I had never been in an ecotent before. I liked the staff were uber friendly. I wished there was an outdoor heater x
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
The cabin was well appointed but unfortunately the heater did not work (and it was freezing cold at night). They also didn't provide any soap in the bathroom.
Se hospedó 1 noche en junio de 2021
Respuesta de Customer Experience Manager el 29 jun. 2021
Thanks so much for your feedback - will be sure to pass on to the relevant departments. Hope to welcome you back again in the future!