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Opiniones sobre The Signature Haven

2.5 out of 5
The Signature Haven
East Legon, Accra, Greater Accra Region

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 33 de 58 opiniones" "
Evaluación: 8 - Bueno. 11 de 58 opiniones" "
Evaluación: 6 - Aceptable. 5 de 58 opiniones" "
Evaluación: 4 - Mediocre. 2 de 58 opiniones" "
Evaluación: 2 - Terrible. 7 de 58 opiniones" "

8,6/10

Limpieza

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Oseyemi

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The information about the space is inaccurate. Definitely more than 32 sq ft.- possibly wrong units. The Picture and the descriptors used: Deluxe, Studio and Suite are an overestimation. It is simply a studio. Telling it as it is reduces the shock you get when you are shown your room. My balcony was unusable as it has been converted to store broken furniture. Just discard the spoilt chair and keep the mops et al elsewhere
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Andrew

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice Property and host response time was quick.
Se hospedó 4 noches en mayo de 2024

2/10 Terrible

Kwabena

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
BEWARE. FRAUD SCAM ALERT WITH COMPANY. I would avoid this company. These listings are fake. Basically they listed a property that is not available to lure you in with the pictures. After you pay Expedia they call you and tell you the place they have is not available and then they take you to a completely different property which is cheaper and pocket the difference. If you confront, they switch off their phone line and then they refuse the refund because Expedia has this ridiculous policy that they need permission from the person robbing you to refund your money. Go figure. I hardly write reviews but I took the time to write this to save people. This prices listed here are far lower than the actual going rate at the facility. So it is a gimmick to lure you in. Call the facility directly and get your room from the actual front desk. It may cost a little more but you will be safe
Se hospedó 3 noches en mayo de 2024
Respuesta de Selassie el 21 may. 2024
Mr. Kwabena, it’s quite unfortunate you feel this way after an alternative at par with what you expected was provided you due to technical issues which was well explained to you. All the rooms advertised online are available and from many reviews you have seen, 99% of the lovely people we host enjoy perfect customer experience.We will welcome you once again to have a feel of the premium service we offered you and will continue to offer you anytime you book.

4/10 Mediocre

Kwame

Viajó por negocios, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Poor customer service, they don't get with you. This is various agents owing this property so you need to be prepared to wait for a while and they don't communicate with you. Customer service is very very poor and bad.
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

ameyaw

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I didn't like how i was moved out of my room my time was not up for check out. Very poor.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Annette

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 13 noches en abril de 2024

8/10 Bueno

Gideon

Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Ade

Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Roger

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The entire staff, front desk, Vida, security guard Salume. They were outstanding and courteous. The pharmacy staff, the small deli, everyone was very warm. I had sprained my rigjt ankle before arriving to Ghana. They ensured that I was ok. The night crew called an uber for me to go to the airport this morning.
Se hospedó 3 noches en abril de 2024
Respuesta de Selassie el 16 may. 2024
Thanks for your amazing feedback. It is great experiences like this that keeps us striving to do more for our beloved guests. We serve because you believe in us.See you again soon. Cheers.

10/10 Excelente

Eleanor

Le gustó: Limpieza, estado de la propiedad e instalaciones
Loved it!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

NURUDEEN, Jersey City

Le gustó: Limpieza, estado de la propiedad e instalaciones
Perfect peace and serenity
Se hospedó 1 noche en abril de 2024

10/10 Excelente

kofi

Viajó con su pareja, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The neighborhood around the Properties look nasty dairy. Don’t deserve to be around them. Property management have to look into that
Se hospedó 5 noches en abril de 2024

10/10 Excelente

kofi

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Around hotel need to be fixed
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jeftha

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice, safe, good customer service. Frequent house keeping. Love it. Everyone here is nice. Will definitely come back again.
Se hospedó 5 noches en abril de 2024

6/10 Aceptable

raphael

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Edmund

Le gustó: Limpieza, estado de la propiedad e instalaciones
Lovely place, I’ll definitely stay again Just hope I’ll get better check in experience
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Isaac

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very clean and cozy
Se hospedó 1 noche en abril de 2024

8/10 Bueno

David

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Easy accessibility
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Emmanuel

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Abdul

I didn’t like that fact that I got there and didn’t have a reservation there. I had to be directed to another apartment and kept calling the agent. It’s took me two hours to get into a room that I’ve booked and paid almost two weeks before my travel. It’s an extremely disappointing experience
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Alfred

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was nice; however, I was charged $15 extra for arriving 1 1/2 hours early, and, according to the agent I was given an updated accommodation that I did not ask for. I did not appreciate the extra charge. I felt taken advantage of because, although I would have been charged for backing out of the booking at this point, the owner could charge extra without any repercussions. Also, being unfamiliar with the area and needing public transportation it would have been difficult to find another place. Lesson learned! Not booking with Signature Haven again. I’ll book a hotel. They are more accommodating!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Andrea

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Victor, Victorville

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Abubacar

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The view was amazing.. I recommend it to anyone
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Mohamed

Viajó con su pareja
Lovely place to be
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Richmond

Le gustó: Limpieza, estado de la propiedad e instalaciones
Serene and beautiful environment
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Peter

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Really poor customer service. Got there and had to wait for an hour because they didn’t have any details of my reservation. This wasn’t helpful
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Amram, Bronx

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Beautiful scenery clean and love the space .
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

james adu

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Edward, Freetown

Le gustó: Limpieza, estado de la propiedad e instalaciones
I will recommend this property to anyone traveling to Accra, Ghana for business or tourism purposes. It’s a fantastic property in a classy neighborhood.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

BENDU, ramsey

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
customer service is horrible. could not check in me for more than 3 hours. kept sending me from location to another all at my own expense. these Accra Luxury apartments are very terrible at customer service
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Anyone visiting Ghana, this is the first place of choice. If you go anywhere else, you are missing out. The mall is across the street with everything, transportation access to get around the entire Ghana is a stone throw away, meaning walking distance. The place is immaculate. The people are very nice and whenever it comes to customer service, Ghanaian or I should say that Africans should teach us Americans customer service because our people don't know it well as good as what I've experienced throughout my travel in many parts of Africa. This place is the best.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jonas

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Edmund

Viajó con su pareja
Property has no restaurant
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Kofi

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
I enjoyed my stay
Communication especially was 100% every other thing too was great… very clean rooms and nice apartment. I think the only issue is that sound from the rooms go out easily. But that’s not a big deal I guess.
Se hospedó 1 noche en enero de 2024
Respuesta de Selassie el 21 ene. 2024
Thanks for your feedback. We are glad staying with us leaves you with a smile.We anticipate your next stay to give you more delectable experience.

10/10 Excelente

George

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely stay
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Faruq

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Faruq

Le gustó: Limpieza, comodidad de la habitación
They were fully booked but came through with a nice unit. The security here is brilliant. Not too much to become cumbersome , not too little to feel vulnerable
Se hospedó 1 noche en diciembre de 2023
Respuesta de Selassie el 21 ene. 2024
Your feedback is well appreciated. We are always at your disposal for a splendid and secured stay.

10/10 Excelente

KENNY

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Shawn

Se hospedó 2 noches en noviembre de 2023
Respuesta de Selassie el 4 dic. 2023
Thanks for the positive feedback. It is always a pleasure to host you.

8/10 Bueno

Anwar

Le gustó: Comodidad de la habitación
It's a. Amazing location and what I love most,it has a shopping center and and a pharmacy within the facility.The need to work on their Cable tv.
Se hospedó 3 noches en octubre de 2023
Respuesta de Selassie el 5 nov. 2023
Hello Anwar,It is a delight to host you anytime you choose us for premium and spectacular service. We are always a click away to give you value for time and comfort.We look forward to seeing you soon.

2/10 Terrible

patrick

I never got to stay there. The hotel was ful so I was moved to another hotel which was not up to my expectation
Se hospedó 1 noche en octubre de 2023
Respuesta de Selassie el 5 nov. 2023
Hello Patrick, Due to unforeseen issues we had to make alternative arrangements for you at par with Signature Haven.However, we promise to compensate you on your next visit to our property.We look forward to seeing you again.

8/10 Bueno

Paul

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice New Property but needs a better checkin process. Expedia needs to do a better job off vetting the listings they have. The Room I booked wasn’t available and thats starting to be the norm when booking on Expedia. The Hotels are blaming expedia for not updating the listings. Either way the customer is impacted by the both.
Se hospedó 3 noches en junio de 2023
Respuesta de Selassie el 27 jul. 2023
Hello Mr. Paul,Thanks for the review. We welcome your assessment to make improvements to our services to satisfy all our guests. In regards to the check in process, a procedure is usually followed to authenticate our guests for security reasons before ushering you into the room. So pardon us for that because it is only to ensure security and maximize a fulfilling stay.With regards to your apartment, you were given exactly what you booked. However, you can always select a different apartment type on your next visit.We will like to also issue a disclaimer on blaming Expedia our solid partner on any faults you alleged.Expedia performs terrific service and are a reliable provider in accommodation listings.Thank you.

6/10 Aceptable

George

Not The Signature as in advert. Different location
Se hospedó 1 noche en junio de 2023
Respuesta de Selassie el 9 jun. 2023
Hello Mr. George,You are sure to receive a seamless check in and most definitely delightful stay on your next visit.