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Opiniones sobre Cocktail and Dreams Hotel

3.5 out of 5
Cocktail and Dreams Hotel
Naijoe Street, Accra, Greater Accra Region

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 42 de 79 opiniones" "
Evaluación: 8 - Bueno. 23 de 79 opiniones" "
Evaluación: 6 - Aceptable. 10 de 79 opiniones" "
Evaluación: 4 - Mediocre. 2 de 79 opiniones" "
Evaluación: 2 - Terrible. 2 de 79 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

7,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

frederick

Le gustó: Limpieza, servicios
Location
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Shelter, Oxford

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Dear Management, I am writing to express my heartfelt gratitude for the exceptional service I received during my recent stay at your esteemed establishment. I had the unfortunate experience of missing my flight, which left me in a challenging situation regarding my booking. However, your staff went above and beyond to accommodate my needs and rearrange my booking seamlessly. From the moment I contacted your team, I was met with understanding, efficiency, and genuine concern for my predicament. The level of professionalism and empathy displayed by your staff was truly remarkable. Not only did they swiftly handle the booking adjustments, but they also ensured that my stay was as comfortable and pleasant as possible. Your dedication to guest satisfaction is evident in every interaction, and I am extremely pleased with the outcome. The room was immaculate, the amenities top-notch, and every member of your team was courteous and attentive. This experience has reaffirmed my belief that [Cocktail and Dreams ] is not just a place to stay, but a haven where guests are genuinely cared for. Thank you once again for turning what could have been a stressful situation into a delightful experience. I will certainly be recommending your hotel to friends, family, and colleagues, and I look forward to my next visit.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Kalcine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was safe and comfortable.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Brantuo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Can improve on cleanliness
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Sanceta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay occurred just as a huge internet outage hit the entire country. The hotel staff went above and beyond to help us find alternative methods to access our banks. The pool and patio area was a welcome bonus. Good music and great service. It's quite a bit from Accra but would stay here again!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Nicole

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed my stay affordable, clean and great services.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Georges Desire

Le gustó: Limpieza, personal y atención, servicios
Safe, quiet, affordable, good training opportunity at the gym.
Se hospedó 11 noches en marzo de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Mamaga

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
the place was generally cool
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Emily C

Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Grace

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Philip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There services are top notch, all thanks to their well coordinated staff 👍
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Maame

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I enjoyed my stay. Food was good too
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Carl

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything was outstanding Rose was playing the house. It was good reception with me with a smile.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Cheronae

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was helpful and mind their own business. The property was very safe and secure. All of the facilities worked well. Water was hot. My rooms were clean and spacious. The pool area is nice, clean. They even had a live band during the New Year's Eve. I would definitely stay here again.
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

Adwoa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was great experience and the customer service was amazing. I will definitely recommend this hotel
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Philip

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Michelle

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

ALEXANDER

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Marie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thank you
Thank you for making our stay with you easy and comfortable. Very helpful staff. I'm happy we chose to stay with you. The food was great. Nice and clean rooms with good AC. More cocktail options was what we were missing
Nice and spacious outside
Good food
View from the room
Good food
Se hospedó 3 noches en diciembre de 2023
Respuesta de Rev. Dep el 9 dic. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

10/10 Excelente

Shahen, Reno

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good place and great people work there.
Se hospedó 5 noches en noviembre de 2023

10/10 Excelente

Shahen, Reno

Se hospedó 6 noches en noviembre de 2023

8/10 Bueno

DWAYNE

Se hospedó 13 noches en noviembre de 2023

10/10 Excelente

Fortune Azin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 9 noches en octubre de 2023

8/10 Bueno

Aaron

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I got my money's worth however all the 5 treadmill machines NOT working at the fitness center was very disappointing. Access to the gym was the reason for booking the hotel. I will be back next year.
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vacation
Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Candido

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en julio de 2023
Respuesta de Reservation Dep. el 9 jul. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

8/10 Bueno

DCN. ROMEO

Se hospedó 1 noche en junio de 2023
Respuesta de Reservation Dep. el 9 jul. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

8/10 Bueno

Ogechukwu

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en mayo de 2023
Respuesta de Reservation Dep. el 9 jul. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

6/10 Aceptable

Morris

Le gustó: Personal y atención
It was ok
Se hospedó 2 noches en mayo de 2023
Respuesta de Reservation Dep. el 9 jul. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

8/10 Bueno

Abimbola

Se hospedó 5 noches en mayo de 2023
Respuesta de Reservation Dep. el 9 jul. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

6/10 Aceptable

Mesaan

Le gustó: Limpieza, personal y atención
The kitchen sink still didn’t work after people came to fix it. The AC was not cool enough and I complained several times, no one came to fix it. Had power outages a few times. It still wasn’t bad for the price I paid.
Se hospedó 11 noches en abril de 2023

8/10 Bueno

Simon

Se hospedó 4 noches en abril de 2023

10/10 Excelente

Abosede

Se hospedó 3 noches en abril de 2023

6/10 Aceptable

Anthony

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Water lukewarm, numerous power outages at property
Se hospedó 2 noches en abril de 2023
Respuesta de Reservation Dep. el 8 abr. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

10/10 Excelente

Octavia

Se hospedó 10 noches en febrero de 2023
Respuesta de Reservation Dep. el 8 abr. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

8/10 Bueno

Sabrina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not very organised

10/10 Excelente

Adwoa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome customer service
Great hotel! Employees are friendly. I received excellent service from the receptionist-: Gloria and Leena I will definitely recommend staying at this hotel 💯
Se hospedó 3 noches en noviembre de 2022
Respuesta de Reservation Dep. el 8 abr. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

10/10 Excelente

Droh Paulin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Très beau cadre , j’ai adoré , juste un tout petit bémol l’internet ( wifi ) n’est pas stable sinon à part ça c’est vraiment magnifique leurs cadre .
Se hospedó 8 noches en enero de 2023
Respuesta de Reservation Dep. el 29 ene. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

8/10 Bueno

Patricia

Respuesta de Reservation Dep. el 8 abr. 2023
Thank you for taking the time to share your experience with us, we very much appreciate it.

10/10 Excelente

Dawneshia

10/10 Excelente

Dawneshia

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thoroughly enjoyed my stay at C&D Hotel. Food was extremely tasty, staff provided great service and I love how they share spaces with the community (Gym, Pool, Restaurant, Conference Rooms. You're a 10-20 drive to the best of Accra & catching a taxi or uber is super easy. Safe for solo travelers. Will definingly stay there again.
Respuesta de Reservation Dep. el 8 ene. 2023
Thank you for taking the time to share you experience with us, we very much appreciate it.

2/10 Terrible

CANDICE E

Le gustó: Limpieza
No le gustó: Servicios
Location was not ideal to eat you would have to take a taxi elsewhere or eat at the hotel with its limited menu. Very far from most activity. Windows do not close properly which resulted in several mosquitoes in my room. Ultimately changed hotels after one night. Definitely would not recommend people stay there, sorry . Not much to do at the hotel either. Had to lug my luggage up several flights of steps due to late check in and no one available to help …. Staying there almost tainted my experience in Ghana. Would not recommend anyone stay there if it’s their first time visiting the country

10/10 Excelente

Sarah

Nice
Respuesta de Reservation Dep. el 3 ene. 2023
Thank you.

6/10 Aceptable

Pandeli

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Nice hotel. Awful neighbourhood
The room was spacious with 2 double beds. The bathroom was modern and everything worked. The pool area is great with a lovely large pool. Unfortunately it was filthy so it could not be used throughout my stay. The staff is friendly but the food was awful. The breakfast was basic and not tasty. They vary it every day but still disgusting and i was given food poisoning by eating their dry tuna sandwich (for breakfast). I ordered dinner which was palatable but arrived 2 hours late. It's tiring to constantly hear 'I'm sorry' from the staff. The hotel is situated centrally close to labadi beach but the road is awful however the taxis don't have a problem finding it. The surrounding area looks like a slum and you cannot walk to anything interesting. Even though i liked the hotel i would not use it again as a tourist. I think it would be more appropriate for a business person who just needs some creature comforts.
Se hospedó 4 noches en diciembre de 2022
Respuesta de Reservation Dep. el 26 dic. 2022
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excelente

Nii Tackie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff & food served were amazing. Regards to Gloria & Seth.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Reservation Dep. el 3 ene. 2023
Thank you.

10/10 Excelente

Omar

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Clean, spacious

10/10 Excelente

Rosina

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and up to standards.
Respuesta de Reservation Dep. el 7 dic. 2022
Thank you for taking the time to share you experience with us, we very much appreciate it.

8/10 Bueno

jeffrey

Viajó por negocios
Het verblijf was goed geen problemen
Se hospedó 3 noches en noviembre de 2022

8/10 Bueno

kevin

Le gustó: Limpieza, personal y atención, servicios
Nice staff and really helpful
Respuesta de Reservation Dep. el 3 ene. 2023
Thank you.