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Opiniones sobre Al Rawda Arjaan by Rotana

4 out of 5
Al Rawda Arjaan by Rotana
Old Airport Road, Street No. 2, Next to Al Wahda Shopping Mall, Abu Dhabi

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 88 de 183 opiniones" "
Evaluación: 8 - Bueno. 76 de 183 opiniones" "
Evaluación: 6 - Aceptable. 13 de 183 opiniones" "
Evaluación: 4 - Mediocre. 0 de 183 opiniones" "
Evaluación: 2 - Terrible. 6 de 183 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

John

Viajó con su pareja
No le gustó: Personal y atención
the hotel staff is rude and unfriendly, im not recommend this place.
Se hospedó 1 noche en enero de 2020
Respuesta de William Moujaes General Manager el 13 ene. 2020
Dear Valued Guest, Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants. I am extremely sorry to learn regarding the discomfort and inconvenience. I have also reviewed carefully and noted your comments, especially the areas that require attention. We will work diligently to ensure that the shortfalls are not repeated. I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better. We look forward to welcoming you back to Al Rawda Arjaan by Rotana in the near future. Yours sincerely, William Moujaes General Manager

10/10 Excelente

Lady

Fue increible, muy hermoso
Se hospedó 3 noches en noviembre de 2018
Respuesta de William el 4 dic. 2018
Dear Ms. Lady, We are delighted to read your wonderful comments and my sincere gratitude to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating. We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William General Manager

8/10 Bueno

Mohammed

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were happy, polite and eager to help. However the photos on the listing do not match up with the actual room that they give you. I paid extra for a room of 4 even though there were only 3 of us travelling because I didn't want any of us sleeping on a rollaway bed. We were given one king size bed for 2 adults in the bedroom and a rollaway bed was squeezed in to the already cramped lounge area. We stubbed our toes frequently on the furniture legs when moving about in the livingroom. When I complained about the small size of the apartment I was told that the hotel was fully booked and they would offer me a bigger room if one became available, which it never did. I didn't pursue the matter because I didn't want to ruin my holiday.
Se hospedó 6 noches en abril de 2024
Respuesta de Camille el 6 may. 2024
Dear Mr. Mohammed, Thank you for sharing your feedback on Expedia,I sincerely regret to learn that we missed the mark in meeting your expectations. I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better.We look forward to welcoming you back to Al Rawda Arjaan by Rotana in the near future.Yours sincerely,Camille SaadeGeneral Manager

10/10 Excelente

Myla

Se hospedó 1 noche en febrero de 2024
Respuesta de Camille el 29 abr. 2024
Dear Ms. Myla, Thank you for sharing your feedback on Expedia.I truly appreciate your ratings.We look forward to welcoming you back.Best regards,Camille SaadeGeneral Manager

10/10 Excelente

Myla

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staffs are very approachable and very accomodating.
Se hospedó 1 noche en abril de 2024
Respuesta de Camille el 19 abr. 2024
Dear Ms. Myla, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Camille SaadeGeneral Manager

10/10 Excelente

Rachel

Se hospedó 6 noches en abril de 2024
Respuesta de Camille el 6 may. 2024
Dear Ms. Rachel, Thank you for taking the time to rate your experience at Al Rawda Arjaan by Rotana Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille Saade General Manager

10/10 Excelente

Myla

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff service in front desk and in the F&b department is consistently excellent. Love how they remember me and how easy the transaction is every time i check in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Camille el 13 mar. 2024
Dear Ms. Myla, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Camille SaadeGeneral Manager

8/10 Bueno

Haroon

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property. Excellent and courteous staff. Excellent location, right next to Wada mall.
Se hospedó 4 noches en enero de 2024
Respuesta de Camille el 13 mar. 2024
Dear Valued Guest,We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille SaadeGeneral Manager

10/10 Excelente

Edmund

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Camille el 15 mar. 2024
Dear Mr. Edmund,Thank you for taking the time to rate your experience at Al Rawda Arjaan by Rotana Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille Saade General Manager

8/10 Bueno

Assia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Camille el 15 mar. 2024
Dear Ms. Assia,Thank you for taking the time to rate your experience at Al Rawda Arjaan by Rotana Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille Saade General Manager

8/10 Bueno

Nida Maksudbhai

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice experience
Se hospedó 1 noche en noviembre de 2023
Respuesta de Al Rawda Arjaan by Rotana el 14 nov. 2023
Dear Ms. Maksudbhai,We are delighted to read your wonderful ratings and comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille Saade General Manager

8/10 Bueno

Rasmus

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient stay
Great staff and good size of our one bedroom apartment.
Se hospedó 1 noche en octubre de 2023
Respuesta de Al Rawda Arjaan by Rotana el 24 oct. 2023
Dear Mr. RasmusWe are delighted to read your comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille Saade General Manager

8/10 Bueno

Carmen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very helpful, good breakfast, overall very clean
Respuesta de Al Rawda Arjaan by Rotana el 17 jun. 2023
Dear Ms. Carmen,We are delighted to read your wonderful rating and comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille Saade General Manager

10/10 Excelente

Myla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I just dont like how every now and then you can hear the housekeeping while they are hitting the wall whule cleaning. Wasnt able to sleep well due to noise of moving furnitures and knocking on walls
Se hospedó 1 noche en junio de 2023
Respuesta de Greetings from Al Rawda Arjaan by Rotana Hotel el 3 jun. 2023
Dear Ms. Myla,Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants.I am extremely sorry to learn regarding the discomfort and inconvenience. I have also reviewed carefully and noted your comments about the noise, We will work diligently to ensure that the shortfalls are not repeated.I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better.We look forward to welcoming you back to Al Rawda Arjaan by Rotana in the near future.Yours sincerely,Camille Saade General Manager

10/10 Excelente

Myla

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved everything.
Se hospedó 1 noche en abril de 2023
Respuesta de Greetings from Al Rawda Arjaan by Rotana Hotel el 28 abr. 2023
Dear Ms. Robedillo,We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille Saade General Manager

10/10 Excelente

Miranda

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Visiting the city was the first time it was like traveling back into the 1960s. If you’re traveling from abroad bring an electric plug adapter, because the room didn’t have USB or western plugs. The room was very stylish, like a retro small flat. Comfortable bed. Wonderful staff. This is the perfect location because it’s right across from the main mall, it will take some getting used to learning the exit from the mall, it goes through the parking lot of mail. This is the perfect location because it’s right across from the Main Mall, it will take some getting used to learning the exit from the mall, The exit goes through the parking lot and it’s really confusing because there’s no map of the mall layout.
Respuesta de Al Rawda Arjaan by Rotana el 22 ene. 2023
Dear Mrs. Miranda,We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille Saade General Manager

10/10 Excelente

Abdelfattah, Abu Dhabi

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and convenient hotel. The staff were exceptionally friendly and polite.
Respuesta de Al Rawda Arjaan by Rotana el 9 ene. 2023
Dear Abdelfattah,We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille Saade General Manager

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Customer service is absolutely excellent! Staff members are very friendly and welcoming! The property is kept tremendously clean and convenient to shopping malls and transportation access! Love this hotel!!
Respuesta de Al Rawda Arjaan by Rotana el 9 ene. 2023
Dear Mr. David,We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille Saade General Manager

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
LOCATION WAS EXCELLENT
Se hospedó 2 noches en abril de 2021
Respuesta de William el 6 ago. 2021
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

10/10 Excelente

chung tae

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2020

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020

8/10 Bueno

albert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020

8/10 Bueno

Sathish

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Good budget stay
Location is good. Near Al.wadha mall, The rooms are compact and good. The management has taken lot of safety measures for Covid.
Se hospedó 1 noche en agosto de 2020
Respuesta de Al Rawda el 18 ago. 2020
Dear Mr. Sathish, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

10/10 Excelente

German

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2020

8/10 Bueno

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2020

2/10 Terrible

Sebin

Se hospedó 1 noche en marzo de 2020

10/10 Excelente

JAEHO

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
가성비 갑
가격이 저렴하고 내부에 취사시설을 갖추고 있어서 주변의 마트에서 구매해서 간단한 요리가 가능합니다.
Se hospedó 1 noche en febrero de 2020
Respuesta de William Moujaes el 4 jun. 2020
Dear Mr. Jaeho,, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

8/10 Bueno

mahmoud

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020

2/10 Terrible

yasir

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Very bad customer service
I did not go because just few hours before my srrival they called to tell they cancelled my booking although i chose the option to pay at the hotel. Terrible customer service. The other comments based on my previous exoerience 4 years ago. I am very disappointed and angry with this hotel
Se hospedó 5 noches en febrero de 2020

8/10 Bueno

JASPER

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2020

2/10 Terrible

Hamad

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

MAO

Se hospedó 1 noche en febrero de 2020

10/10 Excelente

chung tae

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 10 noches en enero de 2020

10/10 Excelente

Martin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019
Respuesta de William Moujaes General Manager el 13 ene. 2020
Dear Valued Guest, We are delighted to see your wonderful rating and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

10/10 Excelente

Unknown, Canada

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly Staff, Has everything you need. Practical hotel choice. Will come back
Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

chung tae

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good wifi
Good wifi Near to shopping mall
Se hospedó 2 noches en diciembre de 2019

8/10 Bueno

Fabrice

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel correct
Nice staff and hotel is correct The bad thing is the noisy street even at night. Breakfast is just ok
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

MANSOOR

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great
It was really very good. Room was excellent with all the amenities as told. Above all the staff was quite cooperative and hospitable.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Pietro, Catania

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ottima e pulita, servizio e qualità. Suggerire ai miei amici questa. struttua.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Jure

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A very nice Hotel
The hotel was surprisingly nice. Check-in was fast, staff very nice. I needed some electric socket adapters (european to UAE) and they provided with no hassle. Room (Classic Room) spacious and clean. It had a water kettle, for morning coffee or tea, every day new bottle of water. Bed was extremely comfortable, bathroom nice and clean. Internet was surprisingly stable and fast. The only things that bothered me was air condition which was quite aggressive no matter how you set it (it was not that hot anymore, probably in hot days it is a must and it would be different) and the selection of TV programmes, where only a handful of programmes was in English, also there were no music programmes but that is probably just me. Hotel is located just next to the Al Wahda Mall, and the beach is not so far away, probably some 5 minutes with taxi. I budget allows I warmly recommend staying in this hotel!
Se hospedó 5 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
早餐讚, 地點好, 房間優
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Hasan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ممتازه
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Its cliseness to City centre and accessility is what i liked about the Hotel
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

LEE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is centrally located next to the Al Wahda mall which is very convenient. The room was clean and the staff was pleasant. The room came with a kitchen which was not necessary for us but a unique aspect of this hotel and would be a useful feature for anyone staying longer or who needs to cook food at the hotel.
Se hospedó 1 noche en junio de 2019
Respuesta de William Moujaes el 1 jul. 2019
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely, William Moujaes General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Such nice service by very friendly people. Location very convinient and shopping centre close by.
Se hospedó 4 noches en junio de 2019
Respuesta de William Moujaes el 1 jul. 2019
Dear Valued Guest, We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team. We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times. Yours sincerely William Moujaes General Manager

10/10 Excelente

chung tae

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
편리한 쇼핑. 쾌적한 인터넷
Se hospedó 1 noche en mayo de 2019
Respuesta de William Moujaes el 11 jun. 2019
Dear Valued Guest, Thank you for taking the time to write about your personal Al Rawda Arjaan experience. We are pleased to know that you had enjoyed your stay with us. Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Al Rawda Arjaan by Rotana. Yours sincerely, William Moujaes General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2019
Respuesta de William Moujaes el 7 may. 2019
Dear Valued Guest, Thank you for taking the time to write about your personal Al Rawda Arjaan By Rotana experience. We are pleased to know that you had enjoyed your stay with us. Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Al Rawda Arjaan By Rotana. Yours sincerely, William Moujaes General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019
Respuesta de William Moujaes el 7 may. 2019
Dear Valued Guest, Thank you for taking the time to write about your personal Al Rawda Arjaan By Rotana experience. We are pleased to know that you had enjoyed your stay with us. Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Al Rawda Arjaan By Rotana ! Yours sincerely, William Moujaes General Manager

10/10 Excelente

chung tae

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
편리한 위치
근처에 쇼핑몰하고 버스터미널이 있어 편리함
Se hospedó 1 noche en abril de 2019
Respuesta de William Moujaes el 2 jun. 2019
Dear Valued Guest, Thank you for taking the time to write about your personal Al Rawda Arjaan By Rotana experience. We are pleased to know that you had enjoyed your stay with us. Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues. Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Al Rawda Arjaan experience. Yours sincerely, William Moujaes General Manager