4/10 Mediocre
Ruth
ViajĆ³ con su pareja
25 jul. 2025
No le gustĆ³: Estado de la propiedad e instalaciones
Check in didnāt go very smoothly. Although I had booked a pet friendly room AND replied to the hotels separate email that I also needed to message them and confirm Iām brining a pet, they had moved us to a non pet friendly room. At check in the staff person was reviewing our room when I realized it was a non pet friendly room & she wasnāt very kind about it when I pointed it out. She then gave me a room that was still in the process of being cleaned & unfortunately the poor cleaning crew looked startled as we were trying to enter the room. They were great and we told them we would return later.
The room was clean! Yay housekeeping!
The property location was great. Close to the beach via a short walk. Downside- the āviewā rooms are more of a peekaboo view due to the vegetation growing up.
The room: Couch was broken & uncomfortable and one of the mattresses was also broken and we had to sleep in the other bed. Thankfully there were two!
I may have missed it, but there were a lot of rules that werenāt given until after I booked. For example: no housekeeping during your stay and you have to bag your dirty towels etc and leave them outside your door by 3pm. We did this and they werenāt picked up on schedule (they next day).
Towels for the humans were in rough shape and looked like they were all for the dogs, although the towels that were for dog use were clearly marked.
Dog friendly stay- they provided towels, blankets and dog dishes for our furry friend.
Ruth
Se hospedĆ³ 4 noches en julio de 2025
