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Opiniones sobre Holiday Inn Express Aberdeen, an IHG Hotel

2.5 out of 5
Holiday Inn Express Aberdeen, an IHG Hotel
1007 Beards Hill Rd, Aberdeen, MD

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 178 de 347 opiniones" "
Evaluación: 8 - Bueno. 100 de 347 opiniones" "
Evaluación: 6 - Aceptable. 43 de 347 opiniones" "
Evaluación: 4 - Mediocre. 15 de 347 opiniones" "
Evaluación: 2 - Terrible. 11 de 347 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bueno se lo recomiendo a todos
Se hospedó 6 noches en julio de 2023

10/10 Excelente

Pedro

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 6 noches en julio de 2023

10/10 Excelente

Mona Alyah

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We planned a tour at Havre de Grace and this is where we stayed since it is only 14 minutes away. Its location is very convenient since it is close to a shopping center. The staff was nice and helpful. The room was clean and the bed was comfortable. We will definitely book here again or recommend this place.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Maria

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Luisa

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Poor communication extremely noisy kids runny in the hallways food option terrible and we waited long for the food to be prepared over 25 minutes and still waiting for my refund as of today and nothing called the hotel 4 times and supposedly someone would get back to me and no luck as of yet
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The staff was amazing at this Holiday Inn, breakfast staff and front desk representatives were very professional and friendly. Unfortunately, the tissues and toilet paper were extremely low quality, the towels had degraded so that they were falling apart. The room drapes, closet pole, luggage rack were falling apart, rendering them unusable. We would return because of the staff but the room needed attention and $ investment. Thank you for asking our opinion, Peter&Anne
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cleo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bruce

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Tracy

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Christopher

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Yelin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quick getaway
Everything was very nice The lady at the front desk was exceptional and very friendly, almost like we knew each other, my only beef would be even though the breakfast was more than adequate, it was only warm to say the least, I myself like my eggs’ bacon and sausage hot, but I would still give this hotel high ratings
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Tony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would have appreciated some plant milj
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Pamela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel was clean and very nice
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Deborah

Se hospedó 2 noches en octubre de 2023
Respuesta de TLG el 24 oct. 2023
Thank you for your 10 out of 10!! We hope that you will consider us again while in the area!

10/10 Excelente

Rickie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de TLG el 24 oct. 2023
Thank you for the 10 out of 10 review! We truly appreciate your business and hope that you will consider us again if you are in the area!

8/10 Bueno

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de TLG el 24 oct. 2023
Thank you for your review! We do hope that you consider us for any future needs while in the area!

8/10 Bueno

Belbelin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de TLG el 26 oct. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Mayelin, New York

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de TLG el 26 oct. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Barbara

Se hospedó 2 noches en octubre de 2023
Respuesta de HIEX el 9 oct. 2023
Guest did not stay with us.

10/10 Excelente

Seheera

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de TLG el 26 oct. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

James, Dumfries

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My Expedia reservation was for a room with a king bed. The staff put us in a room with two queen sized beds. Even though the hotel was half empty, the staff wouldn’t move us to a room with a king without an up charge. This didn’t seem like a fair solution.
Se hospedó 1 noche en septiembre de 2023
Respuesta de TLG el 24 oct. 2023
Hello Mr. Holt, your reservation was actually for a standard room, there was a request for a king bed, but the king rooms are on our executive level only and do cost more.Sep 22, 2023—Sep 23, 2023 (1 night)Room TypeStandard RoomI apologize for any confusion that this may have caused!We appreciate your business and do hope that you will consider us for any future needs.

10/10 Excelente

James

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Meets All the Criteria
We keep coming back to this hotel as it is always clean and comfortable. The location works very well for us. I use another criteria for rating a hotel - water pressure in shower. The water pressure here was superb and it was hot immediately. Add that to all other criteria and you have a place we will be coming back to again next year.
Se hospedó 2 noches en septiembre de 2023
Respuesta de TLG el 24 oct. 2023
Hello James,Thank your 10 out of 10 review! We truly appreciate your business and look forward to hosting your next stay with us!

8/10 Bueno

Merdith

Se hospedó 3 noches en agosto de 2023
Respuesta de TLG el 26 oct. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Hongsik

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was awsome facilities.
Se hospedó 2 noches en septiembre de 2023
Respuesta de TLG el 26 oct. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Rickey

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de TLG el 26 oct. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I booked a king room, was told when I book a standard room even though I requested a king bed at booking I won’t get it because it is an extra charge. Also the front desk said that expedia was not a good thing to book a room from. I have never had a problem with Expedia and disappointed that I specialize requested a king bed I did not get it even though they had king rooms available. Dove soap products- no bar soap at all.
Se hospedó 3 noches en septiembre de 2023
Respuesta de TLG el 24 oct. 2023
Hello Ms. Freeman,The room type that was booked is listed below, which is a standard roomSep 1, 2023—Sep 4, 2023 (3 nights)Room TypeStandard RoomThe only king rooms that we have are on our executive level and they do cost more. The weekend of Sept. 1st - 3rd, the hotel was sold out, so no king would have been available. Unfortunately, we are required by our franchise to use the dove products, which is the reason that there is no bar soap. I apologize for any confusion that this may have caused. We truly appreciate your business and do hope that you will consider us for any future stays in the area.

10/10 Excelente

Dennis

Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Timothy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All-around great hotel. Great staff. Great breakfast. Super clean. No complaints.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Kaci

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check in, clean, well maintained property
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Janice

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Happy overnighters
It was a nice stay friendly staff, clean rooms and loved the pillows that were embroidered labels on the pillow cases. 10stars for that
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Spyros

No le gustó: Personal y atención
Very upset with the stay. Constant noise all night. Had to call security countless times during this stay. Would not recommend going when a baseball tournament is going on. Paid an enormous amount to be kept up all night. Unacceptable and someone should be held accountable.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

vincent

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Ronald

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Asked for a cleanup of room, replenish towels DURUNG 3 might start… didn’t jhappen!… I guess a new way of adding profits to the bottom line ?
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Christine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The only complaint I had was with check-in. We were tired after driving down from NY and the desk clerk was on the phone for a good 15 minutes while we waited to be checked in. I was surprised there was no one else to help us as there were several people on line behind us also and it was not that late. Everything else was fine and the cleaning and maintenance people were great. There were a couple of self caused problems with the shades and the TV and the maintenance guy arrived right away and was very pleasant, as was the maid.
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Alissa

Se hospedó 1 noche en julio de 2023

2/10 Terrible

william

No le gustó: Personal y atención
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Carla M.

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean
Se hospedó 6 noches en julio de 2023

8/10 Bueno

Monica, Philadelphia

Viajó con su familia
Stayed for a sports tournament. Was clean and rooms were spacious with a fridge and a microwave. On a main road, so a little noisy.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Lucy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023

8/10 Bueno

sara, Katonah

Se hospedó 2 noches en junio de 2023

2/10 Terrible

Braden

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice Hotel with Hard Beds
The hotel was clean, the lobby was great and hot + cold breakfast was very nice. The bed was TERRIBLE (hard). Location is good for the area.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean hotel
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Matthew

Se hospedó 1 noche en junio de 2023

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great!
The breakfast options were wonderful. The place was clean. The rooms were a good size. The pillows were uncomfortable. I wish that there were towel racks in the bathroom to hang up the hand and bath towels.
Se hospedó 3 noches en mayo de 2023

4/10 Mediocre

Robert

No le gustó: Personal y atención, comodidad de la habitación
We arrived after a long travel day expecting to receive what we reserved; a king bed in a nice quiet room. When we arrived and asked to sign in at checking I noticed two double beds. I showed them the reservation saying one king bed. She said we don't have any. No apologies, just a blank statement, "we don't have any. " Then at 11:00pm a loud engine, motor, compressor sound woke us up and called many times to the FD to see if anything is being fixed and it took hours before it just Stopped. Extremity uncomfortable mattress. Squeeky, crumbly, no support. Nice pillows though.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great!
The pillows were very lumpy and need to be replaced. Otherwise, the room was very comfortable. The breakfast was perfect.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

ilka

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel! Very close to Ripken and all amenities
Se hospedó 2 noches en abril de 2023