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Opiniones sobre Ambassador, New Delhi - IHCL SeleQtions

5 out of 5
Ambassador, New Delhi - IHCL SeleQtions
Sujan Singh Park, Subramania Bharti Marg, New Delhi, Delhi N.C.R

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 166 de 384 opiniones" "
Evaluación: 8 - Bueno. 128 de 384 opiniones" "
Evaluación: 6 - Aceptable. 54 de 384 opiniones" "
Evaluación: 4 - Mediocre. 25 de 384 opiniones" "
Evaluación: 2 - Terrible. 11 de 384 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

7,8/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es un hotel antiguo, cerca hay un centro comercial con diversos restaurantes y tiendas. El personal es muy amable y el restaurante de comida china una delicia. Lo recomiendo completamente.
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 20 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards, Akshat GuptaGeneral Manager Ambassador, New Delhi

6/10 Aceptable

Ines

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The hotel is beautiful outside and has a great potential to be a great hotel, but the interior needs clearly a renovation. Breakfast food is good enough and waitress are kind, but the patio and breakfast room it does not cover the expectations for the hotel price. Pool was under renovation and it does not mentioned.
Se hospedó 3 noches en mayo de 2023

6/10 Aceptable

Gaby, de Mexico

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Hotel con instalaciones viejas
Al llegar estaban trabajadores en el lobby como si estuviera en obra Nuestro cuarto tenía una gotera y cuando nos cambiaron no mandaron a nadie a ayudar Cuando preguntamos de la piscina nos dijeron simplemente que estaba cerrada aunque si nos ofrecieron ir al Taj pero eso es muy incomodo Nos debieron avisar que el hotel estaba en mantenimiento y cerrarlo para hacerlo No nos dieron ninguna disculpa o atención por todos sus fallos De haber sabido hubiera elegido el Claridges que tenía la misma tarifa... El único personal atento es el de la entrada
Se hospedó 3 noches en junio de 2017

8/10 Bueno

Luis, Barcelona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cerca del centro comercial
El personal excelente, Cerca del Khan market donde hay tiendas de las mejores marcas. La habitación lipia espaciosa pero la decoración anticuada. Los restaurantes bar etc del hotel son excelentes. El wifi es de pago.

10/10 Excelente

Robynjeet

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property in an amazing area. The reception greeted me in a friendly way and upgraded my room to a suite. I had a late flight the following day and they let me checkout at 3pm. Mr. Ajay Kumar, working at front security for the hotel was very friendly, accommodating and exemplary employee, who went above and beyond to make my stay comfortable. Thank you.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

SWASTIKA

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Shiva

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staffs are so kind and really helpful.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Rachel

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was amazing. Excellent breakfast buffet. Spacious clean room
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Highly recommended by experienced travellers from Canada
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Hemang

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location and service
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Bryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful staff
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Vedavati

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely housekeeping and dining staff. Bhup Singh and Uma Shankar were very courteous and provided service with a smile. Also the gentleman who takes your luggage at the reception. I will be back at the Ambassador for sure. Spacious room and soundproof. Location is superb in terms of connectivity. Reception staff are fine but not as polished as the rest of the crew, but they are younger so that probably explains it.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Colin, Molesworth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Ambassador is a nice hotel in the green New Delhi area of the city. A short walk away from a small shopping area with upmarket shops and reasonably priced restaurants and a bank with ATM. Also within walking distance (or short taxi/Tuk Tuk ride) is Lodi Gardens which has several historic buildings. The staff at the Ambassador are excellent as are the drivers of the Hotel Car service. The rooms and beds were also excellent. Would stay there again.
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

MADAN

Le gustó: Personal y atención
wonderful front door staff !! very polite and welcoming ( thank you ) Ms.. pooja, and the staff . VERY MUCH LACK OF TRAFFIC SPEED CONROL (cars) AT THE FRONT DOOR ! SAD !! Amazing staff at the breakfast room, thank you parkash ! kindest lady thank you Priya...Atul, uma , tea master lol. special thanks to mahesh..!!we appreciate you . very polite Ranjan at the house keeping dept.
Se hospedó 4 noches en febrero de 2024

6/10 Aceptable

Priya

Le gustó: Limpieza
I stay at Ambassador frequently when in Delhi if I cannot stay at my Club. I like the old world charm and the balconies and good sized rooms. The breakfast and the staff at breakfast are also lovely. Ambassador has a problem they need to fix if they are to be taken seriously -- they charge for ice! It took me 45 mins to get an ice tray delivered to my room (and, yes, I refused to pay for it). They need to read customer feedback and install an ice machine or provide ice trays in their fridge or make the ice delivery prompt and complimentary.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Anil

Viajó con su pareja
I have stayed several times at Ambassador Hotel! It is centrally located and the staff go above and beyond every time. The breakfast menu is the same everyday and gets monotonous! You need to provide some variety!
Se hospedó 6 noches en febrero de 2024

10/10 Excelente

Bryan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful staff and a great breakfast!
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Neeti

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Suite rooms pictures misleading Receptionist bad
Starting from Airport pickup - despite multiple phone calls to hotel ahead of arrival, the driver arrived 3 hours early. We told him to come at 11:30 am IST as we were waiting for our parent's flight to arrive. Receptionist didnt convey this to the driver and he was waiting at IGI from 8:30 am.We Booked 2 Allure Suites based on the pictures on the website. When we reached hotel, the suites were nowhere near the pictures. They were dark and damp. They dont face on the front side of the building. They are built inward facing which makes them dark. When I booked , I mentioned that I want a room which is well lit with natural light . The hotel receptionist Roshmita offered us double room instead of suite which was on first floor and third floor and faced to the front. When we said yes to be downgraded , she said 3rd floor room is not available. Then we were shown 3 rooms but none of them was well lit and upto the mark. We had to finally settle for a side facing room on 3rd floor . Next was the bed , it was small for three people and when we asked for extra single bed, she said it will cost us extra. It was a horrible experience with multiple viewings and downgrading from suite to a room which too didnt give us a experience we were expecting. Hotel staff needs to improve on respecting their words when they offer something.Also they should respect the drivers who make so much effort to do airport transfers.Breakfast in the morning was good . I wished I booked Lalit at same cost
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Songqiao, Walnut Creek

Le gustó: Servicios, estado de la propiedad e instalaciones
Very clean and competitive price for a 5 star hotel. Close to many tourists spots using Uber or Ola
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Adam, Monterey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love this humble hotel. It may be a dash faded, but it's vibe is warm. One of the best breakfasts, too. Staff went out of their way to be helpful. My room was clean and simple. The location may be the best--a minute walk to Khan market. It's a quiet place, nostalgic-feeling.
Se hospedó 2 noches en enero de 2024

4/10 Mediocre

S

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Decline in quality
I've stayed at the Ambassador many times. It has declined significantly. We waited nearly 2 hours to get a room. The bed was hard. Towels were old and threadbare. One day, there was toothpaste provided in the bathroom, the next day, a toothbrush. The restaurant charged exorbitantly (INR 1999 for a serving of dhal) for mediocre food.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Vesna

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Tarunjot

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Namita

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I always stay at the Ambassador when I am in Delhi. It is close to Khan market, Lodi garden and a metro station. The staff are all excellent and always make me feel very welcome. It is my home away from home in Delhi. Love this hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

8/10 Bueno

HIROYUKI

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

ANU GIRIJA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing stay. Charming ambience. Staff were warm, friendly and hospitable. Would definitely visit again!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 Excelente

Karen

Se hospedó 4 noches en noviembre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

6/10 Aceptable

Gilbert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Se hospedó 1 noche en noviembre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 Excelente

Vivienne

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 Excelente

Nilesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean property. Staff were very nice and cooperative. Excellent dining
Se hospedó 1 noche en noviembre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 Excelente

Aloke

Se hospedó 3 noches en octubre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 Excelente

Yong jea

Se hospedó 4 noches en octubre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

4/10 Mediocre

Saamarth

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

8/10 Bueno

NITIN, Irvine

Le gustó: Limpieza, personal y atención, servicios
The location and services are excellent. It is an older property and has a colonial past feel which is a nice contrast to the modern day hotels construction and look/feel. My key disappointment with this property is the bad quality of bed - if you cannot get a good sleep everything else matters less. And this issue is quick, easy and relatively inexpensive to fix (from overall operating costs of the hotel). Please do upgrade the beds to match closely with most of the other Taj properties and you will see many more 5 star ratings !!!
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

ANIL

Se hospedó 2 noches en septiembre de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 19 dic. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

4/10 Mediocre

Supriya

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible hotel
This is a run down hotel. There are leakages in the bathroom, old style, breakfast area isn’t clean, service is very poor. This is a slum and def not Taj standards
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Nazuk

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing experience all around from checkin to stay to checkout. Breakfast buffet was great and the location is super convenient for visit to consulate. Highly recommend this to everyone.

6/10 Aceptable

nicholas

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Enrique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
NA
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Hector

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Good stay overall. Rooms were clean and comfortable, bathroom was clean but really outdated. There was a small water leak-like a drip maybe from a condensation unit. They offered to repair but we wanted to rest so we told them we were ok until we left and it was just for their knowledge. But maintenance staff was very responsive. We stayed there for two days, the day we checked in they were 4 people outside the entrance, they helped get the luggage from the car which was nice, only to scan through their X-ray machine like many hotels in India do. The disappointment part is that after checking the luggage they just look at you. There is no communication to say, please go inside and someone will help you at the front. So once they check the luggage they just ignore you, they do not open the door or point the way to the front desk neither help you with the luggage. When we approached the check-in desk, the lady had issues with their system and it took her 15-20 minutes to check us in. The day we checked out we had schedule private transport to go from New Delhi to Agra. We scheduled it at 11:30AM so at 11:15 I went down to do my check out. The person who checked us out started asking for payment. I explained and showed the receipts from Expedia that we had already paid. She didn’t know how to check in her end. She asked to borrow my phone to show someone. My Uber showed up and it took them until 11:35 to figure things out. They need help in that area.
Se hospedó 2 noches en agosto de 2023

4/10 Mediocre

amit

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Stuffy and hot - and in the worst way possible
The hotel is very old and clearly in desperate need of upgrades. The location is the best in delhi BUT this no longer is able to overcome the prémédités that are falling apart. In the heat of a delhi summer, no AC for 3 days? And, no solution for how to best take care of paying guests? Unfortunately, this was our last time staying there
Se hospedó 6 noches en julio de 2023

10/10 Excelente

Kimberly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like the attitude of the staff, the atmosphere of the building and property and the area that surrounds it. I also appreciate the size of the rooms.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Rajat, New York

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Heritage 1947 building, maintained responsibly by the Taj Group. However, this property fails ( but tries hard) to maintain an environment of peace and quiet.
Se hospedó 1 noche en junio de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 11 jul. 2023
Greetings from Ambassador, New Delhi – IHCL SeleQtions! I sincerely apologize for the inconvenience caused to you on account of the service lapse as indicated. I would request if you can reach out to us on on +91 92500 10016 so that we can connect with you. The team looks forward to your return soon again to what we hope is now your home in New Delhi.

4/10 Mediocre

arun

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very old property . Rooms not well maintained. Rooms not progressed with time r.g. Charging ports are not at all for new devices. No in room bar
Se hospedó 2 noches en mayo de 2023
Respuesta de Akshat Gupta General Manager Ambassador, New Delh el 11 jul. 2023
I sincerely apologize for the inconvenience caused to you on account of the service lapse as indicated. I would request if you can reach out to us on on +91 92500 10016 so that we can connect with you. The team looks forward to your return soon again to what we hope is now your home in New Delhi.

8/10 Bueno

rajesh

Le gustó: Personal y atención
Se hospedó 3 noches en abril de 2023

6/10 Aceptable

Priyank

Se hospedó 4 noches en abril de 2023

2/10 Terrible

tony

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bad old hotel. Check Service was very poor. Asking me to pay for transportation from airport and breakfast. Very disappointed.
Se hospedó 2 noches en abril de 2023

4/10 Mediocre

Gokul

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Old hotel. Poor service
Se hospedó 3 noches en abril de 2023

2/10 Terrible

Anders

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hostel, not hotel
The entire hotel smelled like a public toilet and the room was in terrible condition. Whoever gave this place 5 stars must have been on lsd.
Se hospedó 2 noches en marzo de 2023