Exterior

Reviews of 1 Bedroom 1 Den Free Parking, fast WiFi, Sauna Hot-tup,Gym, Downtown Vancouver


Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.6/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chad K.

Liked: Cleanliness
Great location
Great location for walking around Chinatown and Gastown. Sauna and pool a big plus!!! Really easy to get in and out.
Stayed 4 nights in Feb 2024

2/10 Terrible

Valerie G.

Disliked: Cleanliness
Worst experience ever!
The instructions that the owner gave me to check in were not functioning. I was never able to get in the building that I had rented for two nights. My 3 & 5 year old daughters were left stranded outside. The owner requested me to asks strangers who resides in the building to let me in. Nobody wanted. The owner also told me to speak with the security, which I did. By law the security wasn’t able to help me. I called Vrbo and after letting them know the situation they offered to find me a hotel which I couldn’t do since I had no credit card. The lady that n the phone suggested I go to a friends place for the night. On my way there I lost the communication with the lady agent. When I called back and finally got to speak with another vrbo’s agent I was already at my friends place. That man agent then asks me to go back to the rental to take pictures to prove that I was there. It was about midnight at that point. I was infuriated and exhausted. I went back got pictures. The next morning I called Vrbo the agent then told me that I should speak with the owner and request a refund. I did. The owner agreed. The owner doesn’t know how to process the refund. I have not yet been refunded. When I phone Vrbo again to explain my story they said I should wait a few days since they have to review my file. I am beyond disappointed and extremely frustrated about this whole situation. I would definitely not recommend staying there!!!!
Stayed 2 nights in Dec 2022
Response from VrboOwner on 26 Dec 2022
Sorry for this situation, the day I left town, the phone was out of service the buzz didnot work out . I advised Mrs Valerie walked with other residences go inside the building to the 3th floor gets the Fob key. she didnot want to do that wat. other guest did sometimes in check in it could be simple resolve the problem. However, this is an exception situation. I have refunded to the guest.

8/10 Good

Joyce K.

Liked: Cleanliness
Cute space, need more storage
The apartment was clean, walking distance to shops and restaurants, with a comfy bed. The key fob instructions were a little unclear, but ok once we got the hang of it. We disliked that we couldn’t access other floors however, because we met another couple in the building and couldn’t get to their floor. They had to come and get us. The surrounding area is a bit dicey and we had to figure out the safest routes to walk.
Stayed 2 nights in Aug 2022
Response from VrboOwner on 5 Sep 2022
Thank you for feedback. For such situation easy to resolve, it is on Check in introduction,after buzzing, it Unlock the door, meaningwhile the elevator unlocked for 3 minutes, if the timing is expired, the elevator cannt go the floor. The guest can buzz again to unlock the elevator or communicate with the host manager . I suggest guest read the introduction, it is helpful. Thank you for staying the apartment!

10/10 Excellent

Aaron K., Canada

Liked: Cleanliness
Great Location
Close to Rogers arena. Nice and clean.
Stayed 2 nights in May 2022
Response from VrboOwner on 10 Jun 2022
Aaron is great guest. Respectful and kept the apartment clean. Thank you for staying.

8/10 Good

Jade

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, my spouse and I enjoyed our stay at this property. The amenities (pool, spa, sauna, garden) were very nice and easy to access. The bed was very comfortable and there were extra blankets and pillows for guests which was nice. The bathroom/shower was good, and it was nice that some toiletry products as well as plush towels were available. The condo was close to various food establishments, coffee shops, drugstores, and liquor stores. The area the condo was in itself was a little dodgy, however. I would not recommend walking around there at night. Overall the stay was enjoyable and met my expectations. I would recommend the host include a few additional items such as paper towel and cleaning spray, extra ice cube trays, and a more modern coffee machine.
Stayed 3 nights in May 2022

6/10 Okay

shellie e.

The last minute
The bed was comfy, the shower was great , proximity to Gastown and skytrain was great and the spa/pool/sauna facilities were wonderful. Overall we had a nice stay. However, we had to wait about 20 minutes for someone to welcome us when we arrived. We stood outside thinking we had been scammed. We also were disappointed with the lack of pots, pans, salad bowls and decent cutlery to prepare meals with. We also had to rewash the dishes before we could use them. It would have been nice to have the wifi numbers written down so we would not have needed to contact Shania again.
Stayed 3 nights in Mar 2022

4/10 Poor

Skylar K.

Disliked: Cleanliness
Decent place for one night stay but..
Poor communication from the host. We sent messages inquiring about the check-in process, but didn’t get any response for a few days. We ended up having to call the host to receive the information. The place was not clean, missing a fair amount of utensils that were originally shown in the pictures, and the dishes were dirty as well. Most of the shower bottles were almost completely empty. The hot tub was nice and the location is pretty convenient. We had no issues with the Wi-Fi, but the TV had no signal and didn’t work.
Stayed 1 night in Dec 2021
Response from VrboOwner on 15 Dec 2021
Check in information you could find reservation email , we will give information before a day check in only

10/10 Excellent

Ally R.

Liked: Cleanliness
Everything you need
Cute, clean, well appointed and friendly host
Stayed 1 night in Oct 2021
Response from VrboOwner on 4 Nov 2021
Thank you forcsyayujgv

8/10 Good

Theresa M.

Liked: Cleanliness
Great location!
Overall it was a great location, plenty of restaurants, theater and shops. The place was relatively quiet for a downtown location. The apartment was clean but could have been better stocked with paper towels or napkins, food wrap, working fans or AC. Sofa bed was locked and not useable and it is a twin size version. Really only room for two people comfortable with sharing a double bed. Just be prepared for a very small space.
Stayed 4 nights in Oct 2021
Response from VrboOwner on 27 Oct 2021
Thank you for staying

4/10 Poor

Nicolette S.

Disliked: Cleanliness
Dirty - would not recommend
This rental is in a good location and has a parking spot. That’s where the benefits end. This space was dirty - hair on the stove, on shelves, in the sheets; debris on the closet floor; looked like no one had ever cleaned behind the bedroom door; scuffs all over the walls and doors; broken blinds; two bath towels for a three night stay that looked like they were rag towels I would use to dry off my dog. I would never stay again. I provide a much cleaner space for guests who stay with me for free. I can’t imagine charging people to stay in a dirty unit like this. We wound up finding a hotel room and leaving this rental early.
Stayed 3 nights in Feb 2020

8/10 Good

Todd M.

Liked: Cleanliness
Vancouver city apt
Excellent location and secure, easy walking distance even though it was unusually cold this week Some check in issues as the building access and parking are controlled by a fob which was not in the apartment when we arrived. Host came by with a replacement fob about 30 minutes later so minor inconvenience
Stayed 4 nights in Nov 2019

10/10 Excellent

Jim O.

Liked: Cleanliness
Just what we needed
Close to where we wanted to be
Stayed 4 nights in Oct 2019

8/10 Good

Julie T.

Liked: Cleanliness
Arrivée désastreuse et surveillance
Malgré le fait que nous avions annoncé l’heure d’arrivée plusieurs heures à l’avance, Madame nous a fait attendre plus d’1:30 dans le lobby du building pour nous remettre les clés. Nous n’avions ni reçu d’indications pour le code de la porte, le stationnement ou le wifi. Aucune communication. A titre de dédommagement, elle a coupé de 60$ le montant que nous lui devions pour l’tilisation du divan-lut. Le lendemain, elle a communiqué avec nous pour nous informer qu’elle passerait dans les 5 prochaines minutes pour ce paiement supplémentaire que nous lui devions, mais encore une fois a pris plus de 30 minutes avant de se présenter. Ainsi, nous nous sommes senties surveillées et bousculées. Elle a demandé de l’argent comptant, ce que nous n’avions pas. L’appartement était toutefois similaire à l’annonce proposée, mais certains équipements laissent à désirer: pôle de salle de bain arrachée, stores brisés, lampes défectueuses. Nous n’avons pas utilisé la cuisinière, sortant pour les repas donc nous ne pouvons pas commenter sur ces équipements. Plusieurs cafés, épiceries à distance très courte de marche, tout comme le quartier chinois à côté, les stades et la station de skytrain. Belle localisation.
Stayed 4 nights in Jun 2022