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Reviews of Thomas Somerscales Hotel Boutique

3 out of 5
Thomas Somerscales Hotel Boutique
San Enrique 446 Cerro Alegre, Valparaiso, Valparaiso

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 54 reviews" "
Rating 8 - Good. 10 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Yvette, MIDDLETOWN

Traveled with group, Traveled with partner
Liked: Staff & service
In order to get into the hotel we had to go up many steep steps from the street. Had we known, we would not have booked a room there. The streets were narrow and very steep so the location was not a good choice for us (we are in our 70's). The gentleman who checked us in was very gracious when we indicated that we needed to move to a different hotel. He arranged for us to get transportation and helped the driver with our luggage. Of course, we covered the cost of the room.
Stayed 1 night in Mar 2024
Response from Hotel Somerscales on 3 Apr 2024
Mrs. Yvette, thank you for your feedback. We are dedicated to meeting the requirements of our guests. Kind regards.

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property with real charm. Fabulous room. A perfect stay. Would definitely recommend and stay again. Our hotel manager was warm, friendly, helpful and accommodating when our flight was cancelled. The one who replaced him on his day off was a bit grumpy though!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful Staff. Very cozy Hotel. Interior was so nice, neat and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Somercales Hotel was comfortable and it is located in the most beautiful neighbourhood of Valparaiso. Also, they serve a great breakfast each morning. But what we loved the best is the staff. The people that work at this hotel are so kind and warm. They really make you feel at home and do everything possible to make your stay enjoyable!
Stayed 3 nights in Sep 2023
Response from CLIENTA on 3 Oct 2023
Dear Miss Mona, thank you very much for your beautiful comments, we hope to see you in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Pleasant stay
Good location within the old town. We arrived early and the host was very accommodating to allow us early check-in. Rooms and bathrooms were simple and clean but could do with a refresh
Stayed 2 nights in May 2023
Response from Hotel Somerscales on 29 May 2023
Thank you very much for your comments, we hope to be able to improve our infrastructure in the near future

10/10 Excellent

Brian

Stayed 2 nights in Apr 2023
Response from Hotel Somerscales on 29 May 2023
thank you

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a great location. Staff was exceptional!
Stayed 1 night in Mar 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay in Valparaiso
Great stay, loved the building, the location, staff were great
Stayed 3 nights in Mar 2023
Response from Hotel Somerscales on 3 Apr 2024
Mrs. Alison, thank you for your feedback. Kind regards.

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thomas Somerscales is a charming boutique hotel, The location is very convenient for sightseeing and walking to wonderful restaurants. The outside porch areas were so welcoming to sit with a Pisco sour and relax after a day of walking! We felt like we were invited into a historic home. Hector at the front desk was so pleasant and helpful, always greeted us with a smile. The breakfast was a lovely , fresh fruit, fresh juice, cold meats and pastries, served in a vintage dining room. Our stay there was fantastic and would highly recommend this hotel!
Stayed 2 nights in Feb 2023
Response from Hotel Somerscales on 3 Apr 2024
Mr. Charles, thank you for your feedback. Kind regards

8/10 Good

Vivien, Claremont

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely period property Many restaurants nearby Easy bus to Vina Del Mar
Stayed 2 nights in Feb 2023
Response from Hotel Somerscales on 26 Feb 2023
Thank you very much for your excellent comments, we hope to see you again in our hotel, thank you

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel in a good location. Breakfast was good and the their pool is heated to almost hot tub temperatures. A little dated in terms of hallway carpeting but it had great views and room were perfect for all our needs.
Stayed 2 nights in Jan 2023
Response from Hotel Somerscales on 26 Feb 2023
Thank you very much for your comments

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique: house with historical ambient. Personalized treatment.
Stayed 1 night in Mar 2022
Response from Hotel Somerscales on 30 Mar 2022
Estimado, gracias por su comentario. Saludos.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property helpful Staff and clean rooms and good breakfast
Stayed 5 nights in Mar 2020
Response from Hector & Staff on 31 Mar 2020
Dear thank you very much for your good comments See you next time, thanks

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Somerscales Hotel Boutique. on 12 Jan 2020
Estimado huésped, gracias por su opinion. Saludos cordiales.

10/10 Excellent

Yinuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique!! Go for it!
Very interesting boutique with the old British style. It is fun to hear the wood singing with someone walking on it. The room is clean and bed is comfortable. The terrace is a perfect area to see fireworks and sunrise (if there is no cloud). Breakfast is well prepared in the dining room every morning. Location is good as well, right in the historic center. I would like to stay here again if I come back.
Stayed 2 nights in Dec 2019
Response from Bastian Collao V.- Somerscales Hotel Boutique. on 9 Jan 2020
Mrs. Yinuo. Along with greeting to you, we appreciate your comments about our service. We're so glad you enjoied your stay with us. Hope see you again. Kind regards.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room; excellent staff; very nicely situated with respect to restaurants.
Stayed 1 night in Oct 2019
Response from Somerscales Hotel Boutique on 7 Oct 2019
Dear guest, Thanks for your preference and stay. Kind regards. Somerscales Hotel Boutique.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room with comfortable bed and large windows looking down over the water.; spacious public areas.
Stayed 1 night in Sep 2019
Response from Somerscales Hotel Boutique on 7 Oct 2019
Dear Guest. Thanks for your preference and stay. Kind regards. Somerscales Hotel Boutique.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Hidden Gem!
We stayed one night at Thomas Somerscales, and wish it could have been more! The staff were so happy and helpful, the room was clean and comfortable, and breakfast was lovely. The location was great too for restaurants and local sights. Highly recommend a stay at this boutique hotel.
Stayed 1 night in Sep 2019
Response from Somerscales Hotel Boutique on 14 Sep 2019
Mr. Scott. We are too glad than you enjoied your stay in our Hotel. Hope see you in a next oportunity. Kind regards.

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in great part of town!
We stayed in Valparaiso for one night during a recent trip to Chile and loved staying at this hotel! It was an old mansion that belonged to an English artist, and you could feel the warm spirit of those old days coming through. The staff was very nice and welcoming and the breakfast was delicious. The hotel is situated in an excellent area very close to great restaurants and cafes, and had pretty views from the windows. We would love to stay at this hotel should we ever return to the area!
Stayed 1 night in Jun 2019
Response from Bastian Collao - Somerscales Hotel Boutique. on 15 Jul 2019
Mr Tamar, goof afternoon. We are very gratefully to receive you and you stayed in our Hotel. We expect you can to be back with us. Best regards to you.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Somerscales Hotel Boutique on 15 Jul 2019
gracias por su valoración.

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on a quiet street in the middle of the historic quarter of Valparaiso, within easy walking distance of several very nice restaurants.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast. Very helpful staff
Stayed 2 nights in Dec 2017
Response from Javiera Rosales on 5 Jan 2018
Dear Sara, Thank you for writing an opinion, as hotel we are very happy that your stay has been to your liking. We look forward to seeing you again. Best regards

10/10 Excellent

John, Portland, Oregon USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Wonderful old home converted into a quaint boutique hotel. Friendly and helpful staff was a pleasure to be with.
Stayed 2 nights in Dec 2017
Response from Javiera Rosales on 26 Dec 2017
Dear Jhon, Thank you for taking the time to write us an opinion, as hotel we are thankful that your stay has been enjoyable. We hope you come back soon

10/10 Excellent

Andrew, sydney, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm,friendly,welcoming hotel
From the moment we arrived we were treated wonderfully. All the staff are warm, friendly and welcoming, often going out of their way to help arranging tours and assistance without being asked. Rooms are very clean and well appointed and the hotel has a really homely atmosphere. Highly recommended.
Stayed 3 nights in Dec 2017
Response from Javiera Rosales on 18 Dec 2017
Dear Andrew, We are very pleased that you have taken time to publish an opinion. As a hotel, it makes us really happy that your stay was dreamy. It was a pleasure to have you in our hotel. We hope wholeheartedly to see you again here

10/10 Excellent

Bella, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Great experience in a very well located hotel, near many restaurants and well connected to the main sights of the city. A special appreciation for the great staff and in particular for Hilding Carson, a knowledgeable host and wonderful raconteur. Room was spacious and comfortable. Great breakfast in a wonderful Victorian mansion. We highly recommend it.
Response from Claudia Ahonzo - Manager Somerscales Hotel on 17 Sep 2017
Dear Guest: Thank you very much for your comment and we are pleased that your stay in our hotel has been pleasant. We hope you come back at a next opportunity.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, comfortable with charm
This small hotel combines the charm of an elegant late 19th century house with the comfort of modernized windows and bathroom. The staff is extremely welcoming and helpful, the service is superb. Excellent breakfast in a very pretty setting. The location is on one of the nicest hills of the city, very close to interesting sites such as the Museo des Bellas Artes. The downtown is a short walk and short ride down one of the ascensors. Some rooms have a lovely view of Valparaiso Bay.

10/10 Excellent

MCWM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting our son - Catholic University.
Wonderful hotel. Great location. Incredible staff!
Response from MANAGER on 23 Jun 2016
Estimado huésped, agradecemos su comentario. Nos esmeramos en hacer grata su estadía en nuestro hotel y nos complace cuando nuestros huéspedes se sienten satisfechos. Esperamos contar con su presencia en una próxima oportunidad

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente adresse, notre hôte très à l’écoute, très bienveillant
Stayed 4 nights in Aug 2023
Response from CLIENTE on 3 Oct 2023
Cher Monsieur Michel, merci beaucoup pour vos commentaires, nous espérons vous revoir dans notre hôtel.

10/10 Excellent

RUBEN ALEJANDRO

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una gran experiencia, preocupados de cada detalle y muy amables, el lugar muy acogedor donde las antigüedades muy bien cuidadas son protagonistas.
Stayed 3 nights in Mar 2022
Response from Administración. on 19 Mar 2022
Estimada Srta. Milena muchas gracias por sus excelentes comentarios, esperamos verla nuevamente en nuestro hotel para que disfrute de nuestros servicios

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bastante bien todo, el unico detalle es que se escuchaba la tv de la habitacion contigua...miy buen desayuno continental, bonito barrio. Las personas del hotel muy amables y calidas
Stayed 1 night in Dec 2021
Response from Administración. on 11 Dec 2021
Don Jorge, agradecemos su evaluación y preferencia. que tenga buen día.

10/10 Excellent

Agustín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Estimado Don Agustin on 9 Nov 2021
Estimado Don Agustín muchas gracias por sus comentarios, esperamos que nos visite nuevamente

10/10 Excellent

yoab

Stayed 1 night in Oct 2021

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 3 nights in Oct 2021
Response from Estimado Don Claudio on 14 Oct 2021
Muchas gracias por su puntuación otorgada a nuestro hotel

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel
Hotel plein de charme où l'âme de l'artiste est présente. La vue sur l'océan est fabuleuse. Le personnel est à l'écoute bienveillant et fait l'impossible pour faire plaisir aux visiteurs. Une adresse à ne pas manquer si vous devez séjourner à Valparaiso.
Stayed 2 nights in Feb 2020
Response from Rgs.Patricia, Hilding, Bastian & Hector on 14 Feb 2020
Chère Madame Martine, merci beaucoup pour vos bons commentaires, nous espérons vous revoir lors d'une prochaine visite Merci beaucoup

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Bastián Collao - Somerscales Hotel Boutique on 31 Jul 2019
Estimada Lorna, estamos agradecidos por su evaluación y preferencia para con nuestro Hotel. Que tenga un muy buen día. Saludos cordiales.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

HAO

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly service. Breakfast ok not great. Room a bit small. Roof terrace a good spot for sunrise though very small.
Response from Javiera Rosales on 21 Apr 2018
Dear Hao, along with greeting, we thank you for taking the time to write us a comment, as hotel we are always trying to improve as much as we can, so we will take notes of what we wrote. We hope you have a good trip. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ah, le bon vieux temps .....
Admirer les tableaux de Th. Sumerscaes et se replonger au siècle dernier. C'était mieux avant ? Différent .... Confort de cette superbe maison anglaise, clients de la gentry old fashioned, surprenant mélange d'époques.
Stayed 2 nights in Feb 2018
Response from Javiera Rosales R. on 19 Feb 2018
Dear guest, thank you very much for taking the time to write as an opinion, It makes us very happy that you enjoyed your trip in our hotel. We hope to see you again in our hotel. kind regards

8/10 Good

Bjarne

Liked: Cleanliness, staff & service
valpariso er et besøg værd men det er oplevet hurt
vi havde kun en overnatning. Blev mødt af enhjælpsom ung mand der talte engelsk.Han checkede os hurtigt ind og bar vores store bagage op på vores værelse. Alt er gammelt og historisk på dette sted. Der var stor hjælpsomhed med at foreslå gode resturanter og udflugtsmål. morgenmaden stod på bordet da vi kom ned den var fin og der var hjemmepresset hindbær juice. rigtig god kaffemm. Byen var ganske speciel lidt af en hippi by fyldt med farvede huse overtegnet med graffiti. små forretnnger der solgte ald mulg hjemmelavede ting. Der er mange små resturanter til fornuftige priser og god mad. Mange musik barer og gang i den til sent. et døgn er nk så har man set det vigtigste.
Stayed 1 night in Jan 2018
Response from Javiera Rosales on 5 Feb 2018
Dear Bjarne, thanks you for the opinion, As a hotel we are happy that your stay has been good. We hope you'll be back soon. Best regards

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención, personalizada y cercana
Muy buena ubicación, el hotel es una casa remodelada amplia y muy bien cuidada. Las personas que atienden fueron todas muy amables. Me quedaría aquí en un próximo viaje
Stayed 1 night in Nov 2017
Estimado Ignacio, nos sentimos muy contentos de que su estadía en nuestro hotel haya sido agradable. Esperamos contar con su presencia en una próxima oportunidad. Saludos Cordiales, Claudia Ahonzo M. Gerencia Somerscales Hotel Boutique

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicios del hotel
Fue una muy buena experiencia, el unico problema del hotel es la calefaccion.
Stayed 1 night in Jun 2017

10/10 Excellent

veruska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo hotel
Hotel muito bonito,limpo, estilo antigo e está em Cerro Alegre que é o melhor bairro

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estada foi sensacional, hotel maravilhoso e com um time que faz a diferença. Hector foi quem nos recebeu no hotel e nos ajudou com as melhores recomendações sobre o que visitar na cidade. Ele realmente fez que tivéssemos uma experiência incrível em Valparaiso.

10/10 Excellent

Daniel, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel à Valparaiso
Accueil du personnel exceptionnel. Propreté impeccable bon petit déjeuner. The disponible à toute heure. Pas de coffret de sûreté dans la chambre.

6/10 Okay

Javier Aguirre, Santiago

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente ubicación
Agradable estancia, bonita casa de época , bien amoblada. Personal agradable y diligente. Desayuno no está a la altura del hotel.