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Reviews of Cappadocia Splendid Cave Hotel

Cappadocia Splendid Cave Hotel
Kale Sok. No.: 97, Ortahisar, Ürgüp, Nevsehir

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 76 reviews" "
Rating 8 - Good. 18 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Haresh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing people and service.
Stayed 2 nights in May 2024

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful cave experience. First thing is the bed, so comfortable! We booked the romantic suite for a special occasion and were not disappointed. I think it's fair to say, manage your expectations. These rooms are built into literal caves, so they are dimly lit, you will find rock dust inside every day and there's not much ventilation. We had a hottub bath in our room which worked well and was amazing. The shower and bidet were a little unclean presumably from previous visitors but other than that it was clean. Our room had underfloor heating and 2 radiators, plus an extra heater which was appreciated as it was quite cold when we visited. The grounds I bet are lovely in the nicer weather. There was some construction going on during our visit but they were very respectful and didn't disturb us early or late. The owner is very friendly and welcoming. There is almost like a deliveroo service available to your door which is handy. The hotel overlooks a lovely valley which was nice. It's a steep walk up to town, about 5 minutes, but not suitable for anyone with mobility issues. There are restaurants and a few shops in town but the area in general is quiet. If you want more choice including bars, taxi to Goreme is only 200TL and they give a whatsapp number to collect you if needed - although there's a taxi rank in the center of Goreme anyway. This hotel is off the beaten track, very peaceful and worth the money to stay. Thanks so much for hosting us!
Stayed 4 nights in Mar 2024

8/10 Good

Deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities
As this hotel is far and there is no dining apart from the morning breakfast, addition of a restaurant would be desirable. They should have a trolley for luggage. Now they carry it manually.
Stayed 3 nights in Oct 2023
Response from Salih on 10 Nov 2023
Dear DeepakFirst of all, thank you for choosing our hotel. Thank you for your valuable feedback, the opinions of our valued guests like you are very valuable for us to improve our service quality.We are trying our best to maximize the comfort of our guests. On your feedback about the lack of restaurant and transportation, we will come together as a team to evaluate and improve these issues.Nevertheless, we apologize if we were not able to satisfy you. We look forward to welcoming you back on future visits to provide you with an even better experience.If you have any questions or requests, please contact us at [hotel email address] or [hotel phone number].Thank you again and we look forward to welcoming you again.Sincerely yours,Splendid Cave Hotel

8/10 Good

renato, Mukilteo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Sali is very accommodating, beautiful person and genuinely cares about his guests. Always helpful and making sure that he does what he can to make your stay pleasant. His staff are mostly green and it appears that most don’t have hotel experience. They are nice and helpful. The facility is quite newly renovated and still shows traces of construction. Some areas are still under development. The cave rooms are comfortable however I feel that they need more ventilation as i feel it becomes stuffy if I stay in a while. The facility location is off the beaten path and will not be suitable for anyone with disability or has difficulty walking as within the facility are stairs everywhere. It adds to the charm but again not for everyone.
Stayed 4 nights in Sep 2023
Response from Salih on 18 Sep 2023
Hello Dear Renato RamosI am grateful for your kind comment and rating. We strive to make up for our shortcomings. Your constructive criticism and suggestions are very important for us to improve ourselves. Hope to see you again soon.

10/10 Excellent

claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE TO STAY
Stayed 1 night in Sep 2023
Response from Salih on 12 Sep 2023
Thank you so much Claudia. I appreciated

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Salih on 29 Jul 2023
thanks so much dear :)I appreciated

6/10 Okay

Leon

Stayed 2 nights in Jun 2023
Response from Salih on 24 Jun 2023
Thanks a lot Dear.

10/10 Excellent

D. Bruce

Stayed 1 night in May 2023
Response from Salih on 3 Jun 2023
Thank you so much Bruce.I am grateful.

10/10 Excellent

Gardy, Oxnard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are super friendly. They are very helpful and always had a smile on their faces. I would recommend this hotel to people who are interested in experiencing the culture. The room I stayed in was clean and view of the small valley the hotel is located in is great.
Stayed 4 nights in Apr 2023
Response from Salih on 16 Apr 2023
Dear GardyThank you very much for your kind comment and rating.We were honored to host you.And we would love to see you again with us.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cappadocia has many a hotel promoted as a cave hotel but this is the real deal with 30 rooms tucked into every nook and crany down a cliff facing another cliff of cave caves. The wonderful host gave us better rooms than we paid for as we arrived late and thus had a brilliant view in the morning. Breakfast served by friendly (Afghan) staff. a short walk to the centre of Urgup and its nightlife and a short drive to the open musuem. The room was spacious, well equipped; the bathroom worked well and the no noise came through the cave walls or thick ancient walls.
Stayed 1 night in Oct 2022

10/10 Excellent

ferzana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel! Service was amazing! Breakfast was delicious, diffently will go back
Stayed 2 nights in Sep 2022

2/10 Terrible

salman

Stayed 1 night in Aug 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 2 nights in Jul 2022

10/10 Excellent

Yalain

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great view, highly recommended for the Cave experience
Stayed 2 nights in May 2022

10/10 Excellent

Mona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is Wow. It was one of my favourite stays. Room number 101 for 2 nights. The only problem, there is no fan or aircon, room is boiling hot. There is a beautiful fire place for winter. The view is to die for. You must go down the stairs to the garden and walk up. Beautiful scenery. The service was excellent. Everyone was so friendly. I will come back again for sure.
Stayed 1 night in Jun 2022

10/10 Excellent

Selime

Stayed 3 nights in Apr 2022
Response from splendid cave ailesi on 26 Apr 2022
çok teşekkür ederiz. Görüşmek ümidi ile. Hoşça kalın.Sağlıkla kalın. Splendid Cave Hotel.

10/10 Excellent

Shahid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very friendly environment.
Stayed 3 nights in Dec 2021

8/10 Good

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular, recomendado
Stayed 2 nights in Sep 2021

4/10 Poor

Trivina

Stayed 1 night in Aug 2021

8/10 Good

Mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Nazım GÜREL on 2 Sep 2021
çok teşekürler tekrar görüşmek ümüdüyle.

10/10 Excellent

Makenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful host. Great service!
Wonderful host. Great service! We told him we were coming to town for a hot air balloon ride and he set it up for us. We did not need to book the ride separately; he asked us for the necessary information and arranged for us to be picked up at 3:30a for the balloon ride with Balloon Turka. The rooms were unique and clean. Beds were comfortable. Breakfast was plentiful. Highly recommend.
Stayed 1 night in Aug 2021
Response from Nazım GÜREL on 2 Sep 2021
çok teşekürler tekrar görüşmek ümüdüyle.

8/10 Good

Bahattin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Nazım gurel on 13 Aug 2021
Teşekkür ederim . Görüşmek üzere.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cappadocia is a truly magnificent place and the location of the hotel was also very beautiful. Since the hotel room is from the cave, it was very cold in the summer. The owner of the hotel was helping us in every way, guiding us. I stayed at the hotel with my 2 small children. They gave us a baby bed. On the negative about the hotel, the breakfast could have been better. The fruits were rotten. The rooms were dusty but normal as they were cave rooms. I still recommend it.
Stayed 2 nights in Jun 2021
Response from Nazım gurel on 13 Aug 2021
tesekür ederim

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabolous stay at a supe friendly place
I have visited Cappadocia 4 times now. This was the best stay. The hotel is right across a historical residue that you see through your windows when you wake. It has nice views all around. You can you joy your time in areas close to your room and also the rooftops in a couple of places in the hotel. The management is extremely friendly. The owner Me. Nazım took care of my parents when I wasn't around. He checks on his guests and provides all the help and assistance as sees fit. Very friendly and warm hearted family business. The breakfast is buffet type, fresh, healthy, and delicious. Rooms are tidy and your stay will be something so nice. We spent 3 nights and never felt uncomfortable either staying or when leaving the hotel. Give this great place a chane you won't regret.
Stayed 2 nights in Jul 2021
Response from Nazım GÜREL on 4 Aug 2021
Çok teşekür ederim ali can bey . bizlerde sizlei tanımaktan çok memnun olduk. tekrar görüşmek dileğiyle.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were absolutely fabulous! They were very kind and made our stay special!
Stayed 2 nights in May 2021
Response from Nazım on 31 May 2021
Thank you very much

10/10 Excellent

Alannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delight
The room was beautiful and impeccable! And the food is delicious!
Stayed 2 nights in Apr 2021
Response from Nazım on 5 May 2021
Thank you. We had a good time with you.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful serene place
Stayed 3 nights in Mar 2021
Response from nazım gürel on 21 Apr 2021
hello sally, thank you very much. we are waiting for you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2020

10/10 Excellent

Serif

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles schön und gut Werde nächstes Jahr wieder dss gleiche Hotel buchen
Stayed 9 nights in Apr 2024

4/10 Poor

Anil Aykut

Disliked: Cleanliness, staff & service, property conditions & facilities
Tavsiye etmiyorum !
Oda fotoğraftaki gibi ferah ve temiz değildi yatak başlığının arkası örümcek ağı ve toz doluydu odanın tavanın heryerinde örümcek ve örümcek ağı vardı 5 tane örümcek öldürdüm gece ısıran böcekte cabası , dimdik merdivenleri var asansör yok ağır valizi tek başıma 20 metre aşağı odaya indirip sonrada ben çıkardım kimse yardım sağ etmed , kahvaltı desen vasattı herşey kuru ve kötüydü akşam yemeği zaten yok hiç yapmıyorlarmış bu kadar para ödeyip en lüks odayı tutup bu kadar vasat bir hizmet almak hayal kırıklığına uğrattı tavsiye etmiyorum daha güzel oteller vardır illaki oralarda
Stayed 1 night in Dec 2023

10/10 Excellent

SAWAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Salih on 23 Dec 2023
Thank you so much dear Sawako.I appreciated

6/10 Okay

Daniel

Stayed 2 nights in Nov 2023
Response from Salih on 5 Dec 2023
Thanks for feedback Daniel.

10/10 Excellent

Eyyüp

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Salih on 27 Sep 2023
Thank you so much Dear EyyüpI appreciated for your rate. I hope see you again.Regards

10/10 Excellent

Suleyman arif

Stayed 2 nights in Aug 2023
Response from Salih on 30 Aug 2023
Çok teşekkür ederiz Süleyman BeyPuanlamanız bizleri çok mutlu etti. Sevilerle

8/10 Good

ÜMIT

Stayed 1 night in Jul 2023
Response from Salih on 1 Aug 2023
Thank you so much for the rate.I appreciated.

6/10 Okay

Daimi

Liked: Cleanliness
Disliked: Staff & service
Öncelikle bizi karşılayan beyefendi güleryüzlü idi. Rezervasyon yaptirdigimiz oda yerine daha güzel bir odayı 2 günlüğüne "jest" olsun diye verdiklerini söylediler. 1 gün de diğer odaya geçersiniz dediler. Olur dedik. Muhtemelen o oda dolu diye :) Ama olsun "jest" saydık biz onu. Merkeze yakındı ama çok gezilecek bir yeri olmadığı için çokta önemli değildi. Kahvaltısı eh işte. Tek sıkıntı etrafta çok fazla kedi vardı. Kahvaltı yaparken kedi birden iceri girip peynirleri yerken yakaldik. Orda calisan hanimefendiye söyledik ama tabi hijyen olarak bir daha orada kahvaltı yapamadık. Tabi hayvan dostu olmaları iyi birşey. Son gece kaldigimiz odanin yaninda yemek bacası vardi. Tüm koku odanin icinde idi. Calisan arkadaşlar güleryüzlü ama hizmet konusunda sıfırlar. Bir aksam oturup birseyler icelim dedik yarim saat bekledik siparis verecek bir Allahın kulu yoktu bizde odamıza gittik. Fiyat yönünden uygun ama.
Stayed 3 nights in Jun 2023
Response from Salih on 30 Jun 2023
Merhaba Daimi BeÖncelikle yapıcı eleştirileriniz için çok teşekkür ederim.Eksiklerimizi gidermek için hergün daha fazla çalışıyoruz.Kimi zaman bizim gözümüzden kaçanları da siz değerli misafirlerimiz sayesinde görüyoruz. Kedilerle ilgili sorunu en kısa sürede, makul çerçevede çözeceğimize söz veriyorum. Hizmet konusunda da kadromuzu hızlıca tamamlayıp, bir daha eleştiri almamak için azami gayret göstereceğim. Tekrar herşey için teşekkür ederim. Sevgiyle kalın

10/10 Excellent

aysev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Salih on 1 Jun 2023
Thank you so much AysevYou are so generous. I appreciate

8/10 Good

Mahmut Emrullah

Liked: Property conditions & facilities
FENA DEĞİL
TESİS GENEL İTİBARI İLE GÜZEL. DOĞAL ORTAM ÇOK GÜZEL. KONUM FENA DEĞİL,VADİ MANZARALI DİYOR EVET AMA DERİN BİR YERDE. ODA RESİMLERDEKİ KADAR İYİ DURUMDA DEĞİL. O KADAR GENİŞ DE DEĞİL. MAĞARA ORTAMI OLUŞTURULMUŞ ANCAK BİRAZ NEM PROBLEMİ VAR VE BÖYLE YERLERDE BÖCEK KONTROLÜ ÇOK DAHA İYİ YAPILMALI. ODADA TELEFON YOKTU. SECCADE İSTEDİK BULUNAMADI, ŞAL VERDİLER. KAHVALTISI GAYET YETERLİ VE ÇEŞİTLİYDİ. OTEL SAHİBİ VE ÇALIŞANLARI GÜLER YÜZLÜ VE YARDIMSEVER DAVRANDI. DAHA İYİ ORGANİZE EDİLİRSE ÇOK DAHA İYİ OLABİLECEK BİR YER.
Stayed 1 night in May 2023
Response from Salih on 26 May 2023
Sayın Emrullah BeyÖncelikle kıymetli zamanınızı ayırıp yorum yazdığınız için çok teşekkür ederim. Sizlerden gelen yorum ve eleştiriler kendimizi geliştirip daha ileriye taşımamız açısından büyük önem arz etmektedir. Yapıcı eleştirileriniz için ayrıca teşekkür ederim ve eksikliklerimizin giderilmesi için tüm gayretimizle çalışacağımızdan emin olmanızı diliyorum. Sizleri misafir etmekten ve ağırlamaktan mutluluk duyacağız. Tekrar görüşmek ümidiyle..

8/10 Good

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal. Ruhige Lage
Stayed 3 nights in May 2023
Response from Salih on 22 May 2023
Vielen Dank für Ihren freundlichen Kommentar. Es war mir eine Freude, Sie und Ihre Frau kennenzulernen. Wir würden uns freuen, Sie wieder bei uns zu sehen.Bleib in Liebe

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generellt mycket trevlig och hjälpsam personal. Men den yngre killen på frukosten behöver hjälp i att kommunicera med människor. Han blev arg när man ville ha annat en te att dricka och då fick man ett halvt glas juice. Att be om tomater var fel m.m känndes som vi hadde trängt oss in i hans hem och inte var gäster på ett hotell.Min tjej som kan turkiska bad mig att snälla inte be om mer juice då han tydligen var arg och hon blev rädd för han. De tar inte kreditkort vilket jag tycker är konstigt för ett hotell. Rummen var dock super fina och läget var bra! Dagen då den äldre mannen (troligen pappa till den yngre killen) jobbade i frukosten så var allt kanon!
Stayed 2 nights in May 2023
Response from Salih on 16 May 2023
Dear JonasFirst of all, thank you very much for taking the time to write a comment.The time spent with you in our hotel was very precious to us.I am very sorry about the tea issue between you and our staff.Your comfort is our first priority.We will work harder to improve ourselves.It was a pleasure for us to host you.Hope to see you again.

10/10 Excellent

Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Salih on 2 May 2023
Değerli konuğumuz Burak beyKıymetli değerlemeniz için çok teşekkür ederim. Sizlere iyi bir hizmet sunabilmenin gururunu yaşıyoruz. Sizleri tekrar aramızda görmekten mutluluk duyarız. En kısa sürede görüşmek ümidiyle.

10/10 Excellent

Filiz Deniz

Stayed 2 nights in Apr 2023
Response from Salih on 2 May 2023
Değerli konuğumuz Filiz Hanım Kıymetli değerlemeniz için çok teşekkür ederim. Sizlere iyi bir hizmet sunabilmenin gururunu yaşıyoruz. Sizleri tekrar aramızda görmekten mutluluk duyarız. En kısa sürede görüşmek ümidiyle.

8/10 Good

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer nette hotel,gemakkelijk overal bereikbaar Ontbijt was minder, Minder keuze, Maar in het algemeen proper.
Stayed 2 nights in Oct 2022

10/10 Excellent

Natasja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Cave is een echte aanrader. Het is een kleinschalig hotel, met vriendelijk behulpzaam personeel. De ligging is fantastisch met een prachtig uitzicht. Het ontbijt is erg lekker en een echte aanrader is de Green Tour, deze kun je direct broken in de lobby en je wordt met een busje (met airco!) opgehaald. Enige minpuntje die ik kan bedenken is dat de hotelkamer érg warm was, er was geen airco beschikbaar in onze kamer. Als je voor een kamer kiest, zal ik zeker een kamer kiezen die niet in de zon is de gehele dag. Splendid Cave hotel, bedankt voor onze onvergetelijke ervaring in Cappadocië.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ismail

Stayed 1 night in Jul 2022

10/10 Excellent

Gökçe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from splendid cave ailesi on 25 Apr 2022
Teşekkür ederiz. Yine görüşmek ümidi ile. Hoşça kalın.

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Muhtar Ayhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teşekkür ediyoruz.
Bir tatil ortamına aynı zamanda samimiyet ve dostluk katmak isteyenlere, Kapadokya gibi bir yeryüzü cennetinde o ortamın doğallığının bir parçası olarak konaklamak isteyenlere önerilen mükemmel bir yer. Bir aile işletmesi olarak hizmet veren ve konaklamaya aile dostluğu ve sıcaklığını katan doğa dostu ve güzel ınsanların ev sahipliğinde ana sezon dışında kasım ayında her türlü imkanı sunarak ve yardımcı olarak bizleri agirlayanlara teşekkür ediyoruz. Ayrıca bir vadide, vadinin özellikleri ve peri bacalarının muhteşem atmosferini yaşatmak için yıllarını emeklerini veren bu kişilere saygı duyuyorum... yine görüşmek üzere Nazım bey. Teşekkür ediyoruz...
Stayed 3 nights in Nov 2021
Response from Nazım on 21 Nov 2021
Abim çok teşekkür ederim sizlerde çok değerlisiniz bizim için görüşmek üzere.

10/10 Excellent

KURSAKOVA

Stayed 1 night in Nov 2021

8/10 Good

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoined our stay in this cave hotel very much, very friendly people and every morning a great brackfast. Our rooms where beautifull, we will be back again Next Year.
Stayed 3 nights in Oct 2021