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Reviews of Hotel Oceanic Lodge

2.5 out of 5
Hotel Oceanic Lodge
Km. 20 Vía Atacames, Playa Tonsupa, Tonsupa, Esmeraldas

Reviews

8.4

Very Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Much of the property is in disrepair, and there is no AC. A fan was provided but did not provide cooling for everyone in the room. Breakfast was good.
Stayed 1 night in Oct 2019
Response from Oceanic on 27 Oct 2019
Thank you for your feedback, we would have loved to help you by knowing your problem during your stay, we were at your service through your guide, however we were not notified of your problem, we hope to have the opportunity to improve your stay on another occasion . Again we apologize for your inconvenience, we are always improving for our customers.

8/10 Good

hermel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It was a nice quiet place

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2021

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable en muchos aspectos. Los dueños muy amables y educados.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable.
Muy bien. Todo excelente.
Stayed 1 night in Aug 2019
Response from Oceanic on 29 Oct 2019
Muchas gracias por su retroalimentación, estaremos siempre a las ordenes. Recuerde que Oceanic siempre estará en constante mejoramiento para nuestros clientes, lo esperamos en sus próximas vacaciones.

8/10 Good

MARIA VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Oceanic on 29 Oct 2019
Oceanic agradece su retroalimentación, estamos para servirle. Recuerde que estamos en constante mejoramiento para nuestros clientes. Lo esperamos en sus próximas vacaciones!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio, comodo gra an atención
Es un lugar muy limpio, la atención de parte del personal es muy cálida y atentos a cualquier necesidad. Es un poco lejos de la playa, creo que es mejor para gente que vaya en su carro para movilizarse.
Stayed 2 nights in Sep 2017
Es un placer atender a nuestros clientes, amamos lo que hacemos. =)