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Reviews of Holiday Inn Express & Suites Little Rock North Sherwood, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Little Rock North Sherwood, an IHG Hotel
2350 Wildwood Avenue, Sherwood, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Malcolm

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Over all it wasnt really bad. However it smelled like natural gas the entire time we were there. Second they actually ran out of breakfast in the morning long before breakfast time was up.
Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, would stay again
Stayed 1 night in May 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason that I stay @ Holiday Inn Express over the like competitors is the Biscuit & Gravy breakfast. Learned that this particular location alternates breakfast options and did not serve it on my stay.
Stayed 1 night in May 2024

10/10 Excellent

Connor

Stayed 1 night in Apr 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw what others has said about the property and that is how I decided to stay there.
Stayed 1 night in Mar 2024
Response from CT on 9 Apr 2024
Thank you for staying with us!

8/10 Good

Tiffany, Milford

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great accommodations! Highly recommend!
Stayed 1 night in Mar 2024
Response from CT on 26 Mar 2024
Thank you for choosing to stay with us!

10/10 Excellent

Debra, Hopkinsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous
Stayed 1 night in Mar 2024
Response from CT on 26 Mar 2024
Thank you for staying with us!

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommends! Check in was very easy and staff was amazing! I can't say enough about how clean the entire property is! I travel alot and had a bad experience at a hotel the night before i stayed at this location, and the Holiday Inn exceeded my expectations!
Stayed 1 night in Mar 2024
Response from CT on 26 Mar 2024
Thank you! We appreciate the great review!

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and I felt safe. Everything was nice and clean. All staff members were nice and helpful. And, the food was good.
Stayed 3 nights in Mar 2024
Response from CT on 26 Mar 2024
Thank you!

6/10 Okay

Jaclyn

Traveled with family
Liked: Amenities
Disliked: Staff & service
Bedding was dirty. When asked for new bedding we were told we could get new bedding but that we’d have to make our own beds. Headboard was nasty. Toilet kept clogging.
Stayed 2 nights in Mar 2024
Response from Manager on 11 Mar 2024
We apologize for the cleanliness issues you encountered. We will use this feedback and continue to improve for our service. Thank you for choosing to stay with us!

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was exceptional; brand new hotel. I only gave a four star on service because I told the cleaning lady that we didn’t need our room cleaned each day during our stay. If she could just take our dirty towels and put clean ones in its place we would be happy. But I don’t think she understood , because she said ok and never took or gave towels. It wasn’t that big of a deal , we just reused the towels for one extra day.
Stayed 2 nights in Feb 2024
Response from CT on 26 Mar 2024
Thank you for your review!

10/10 Excellent

Jose, Clinton Township

Stayed 1 night in Feb 2024
Response from CT on 26 Mar 2024
Thank you!

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very neat and clean hotel, pleasant stay.
It was a quick overnight stay. I was very pleased with this hotel, it was very clean and neat and I had a pleasant stay.
Stayed 1 night in Feb 2024
Response from CT on 26 Mar 2024
Thank you!

10/10 Excellent

Donald, Mansfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel and up to Holiday Inn standards.
Stayed 1 night in Feb 2024
Response from CT on 26 Mar 2024
Thanks for staying with us!

10/10 Excellent

william, Blytheville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Feb 2024
Response from CT on 26 Mar 2024
Thank you!

10/10 Excellent

Lane

Covenants to were i was going
Stayed 1 night in Jan 2024
Response from CT on 26 Mar 2024
Thanks for choosing us!

10/10 Excellent

Tony Marco

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from CT on 26 Mar 2024
Thank you!

8/10 Good

BRANDY

Traveled with family
Liked: Staff & service, room comfort
Nasty stain
we had to be moved to another room after we got there. We had already unpacked and showered. Pulled back the covers and there was a HUGE stain that appeared to be urine/feces on the sheet/it was dry. I was disappointed in this b/c this is nasty. They took care of us quickly and got another room. We had to pack everything back up and move to another room.
Stayed 1 night in Jan 2024

8/10 Good

Melissa

Business traveler
Stayed 1 night in Jan 2024

8/10 Good

Daphne

Traveled with partner
I have no complaints.
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Brandi

Breakfast is pretty lackluster, you have to pay for water, the sink was crooked and moved around, and had some stains, and the shower was stained. The rooms wasn’t all that clean. And the lobby always smelled like sewage. For a newer hotel, it was not great.
Stayed 9 nights in Dec 2023
Response from CT on 1 Jan 2024
Thank you for your feedback about your stay. As a new hotel, we do have Oppurtunites to improve and build upon our services. I will share your comments with our staff and work to improve! Thank you again!

10/10 Excellent

William

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is brand new and so very convenient to the hospitals and medical facilities across the street and around it. a wonderful place to stay, especially for those who need easy quick access to thesee facilities.
Stayed 1 night in Dec 2023
Response from CT on 26 Dec 2023
Thank you for staying with us and for the great review! Hope to see you on your next trip!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CT on 18 Dec 2023
Thank you for the great review! We hope to see you on your next trip to central Arkansas!

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CT on 7 Dec 2023
Thank you for your review! Hope to see you on your next trip!

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and nice experience. Downside, the plugs on the headboards stopped working when lights when out. So first night stay the phones didnt charge.
Stayed 2 nights in Nov 2023
Response from CT on 7 Dec 2023
Thank you for taking the time to review. We are working through some of our opening issues. We are making improvements and would really like for you to give us another shot when you are in area.

2/10 Terrible

Raymond

Lots wrong
Stayed 1 night in Nov 2023
Response from CT on 15 Nov 2023
I apologize for the issues you encountered while staying with us. Our property just opened and has had some growing pains but we will use our guest feedback to improve our property and performance. I do hope you give us another chance in the future.