Interior

Reviews of Louvre Marsollier Opéra

3 out of 5
Louvre Marsollier Opéra
13 rue Marsollier, Paris, Paris

Reviews

8.0

Very Good

Rating 10 - Excellent. 254 out of 713 reviews" "
Rating 8 - Good. 283 out of 713 reviews" "
Rating 6 - Okay. 111 out of 713 reviews" "
Rating 4 - Poor. 47 out of 713 reviews" "
Rating 2 - Terrible. 18 out of 713 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Good service
Stayed 1 night in May 2024
Response from Tristan on 14 May 2024
Thank you so much for your kind words, Nikki. We're delighted you enjoyed our service. We look forward to welcoming you back soon. The Korner Team.

6/10 Okay

Hayley

Traveled with partner
Liked: Cleanliness, staff & service
Great and safe location. The room was small, but that's typical for the area. Our main issue was with the temperature control in the room -- the heat/AC is controlled by the front desk, and the AC kept turning off so our room became hot and uncomfortable throughout the night.
Stayed 4 nights in May 2024
Response from Tristan on 14 May 2024
Dear Hayley, thank you for sharing your feedback. We apologize for the inconvenience you experienced with the temperature control in the room. We take your comments seriously and will work to improve our services. We hope to have the opportunity to provide you with a better experience on your next visit. Best regards, The Korner Team.

6/10 Okay

Roona

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was exceptional, the smell of the room and washroom was nearly unbearable, old place so it smelled musty like mouldy. Stayed on the 7th floor, tiny winding stairs to go up, wouldn’t recommend if you have luggage. Not worth the price, unless you have no other options?
Stayed 1 night in May 2024
Response from Manager on 11 May 2024
Dear Roona, thank you for your feedback. We're glad to hear that our staff made a positive impression on you. However, we're sorry to hear about the issues you experienced with the room and the stairs. We take your comments seriously and we will address these concerns to improve our facilities and services. We hope you will give us another chance to provide you with a better experience next time. Best regards, The Korner Team.

8/10 Good

Anna Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel, the room was clean and friendly. Walking distance to Metro, Opera and Louvre. Breakfast is provided for 12 Euro, Well worthy.
Stayed 5 nights in May 2024
Response from Tristan on 14 May 2024
Thank you very much for your kind words, Anna Maria. We're delighted that you enjoyed your stay with us and found our location convenient. We look forward to welcoming you back soon. The Korner Team.

4/10 Poor

Leonard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Toilet seat was loose, sink did not drain! Reception man suggested I try and unclog it!
Stayed 1 night in Apr 2024
Response from Team Korner on 28 Apr 2024
Dear Leonard, we're truly sorry to hear about your experience. We take your feedback seriously and will take necessary action to improve our services. We hope to have the opportunity to provide you with a better experience on your next visit. Thank you for your feedback. The Korner Team.

10/10 Excellent

Khatouna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is cozy and clean on quiet street. Staff is friendly. Do not recommend breakfast, it is very basic.
Stayed 2 nights in Mar 2024
Response from Yaro on 31 Mar 2024
Dear Khatouna,thank you so much for your positive feedback. We're delighted to hear that you found our hotel cozy, clean and our staff friendly. However, we're sorry to hear that our breakfast didn't meet your expectations. We appreciate your recommendation and we'll definitely look into improving our breakfast offerings. We hope to have the pleasure of welcoming you back soon. The Korner Team.

8/10 Good

xueying

Traveled with family
Liked: Staff & service
The air conditioner does not work well.
Stayed 2 nights in Mar 2024
Response from The Korner Team. on 26 Mar 2024
Dear Xueying, thank you for your feedback. We are sorry to hear about the issue with the air conditioner. We take your comments very seriously and will address this problem immediately. We hope to welcome you back soon and provide you with a seamless stay.

10/10 Excellent

Mina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect! The room with two twins are a little small but everything works well and during the trip, basically the room is just for sleeping. So, the size don't matter. The staffs are friendly, so many dining options around the hotel, anywhere to go is convenient. It was a great stay for mom and son's trip.
Stayed 4 nights in Mar 2024
Response from The Korner Team. on 26 Mar 2024
Dear Mina, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient. We're glad that our friendly staff and the many dining options around the hotel added to your experience. We hope to welcome you and your son back again soon!

8/10 Good

Mina

Liked: Cleanliness, staff & service
Super convenient area for sightseeing. So many asian meals options unexpectedly which is great!
Stayed 1 night in Mar 2024
Response from The Korner Team. 🌍🙂 on 26 Mar 2024
Thank you so much Mina for your positive feedback. We are delighted that you enjoyed your stay with us and found our location convenient for your sightseeing. We hope to see you again soon.

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Louvre and lots of dining options. Very quiet.
Stayed 3 nights in Mar 2024
Response from The Korner Team. on 26 Mar 2024
Dear Frank, thank you so much for your positive feedback. We're thrilled to know you enjoyed our location near the Louvre and appreciated the quietness. We hope to welcome you back soon.

6/10 Okay

Sophie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel has a really unique hotel key and you have to give it to the front desk every time you leave the hotel and have to ask for it back when you come back to the hotel. This definitely changed my plans because it was a hassle to leave and enter the hotel. Just for future reference! If I knew this before booking, I would have booked a different hotel so just FYI This hotel has great location, really close to the metro and close proximity to the Louvre and great shopping in the 1st. There was some mold in the bathroom on the ceiling and on the hair dryer cord, which was very gross. The bathroom is super small and has no ventilation AT ALL.
Stayed 4 nights in Mar 2024
Response from Team Korner on 17 Mar 2024
Dear Sophie, thank you for taking the time to share your feedback. We're sorry to hear about the inconvenience caused by our hotel key policy and the issues you encountered in the bathroom. Your comments are very important to us and we will certainly address these concerns. We're glad you enjoyed our prime location and we hope to have the opportunity to welcome you back and provide a better experience in the future.

8/10 Good

Maidelys

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed
Stayed 2 nights in Feb 2024
Response from Manager on 2 Mar 2024
Thank you for your feedback, Maidelys! We're glad to hear that you appreciated our hotel's location. We look forward to welcoming you again soon! The Korner Team

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, amenities
Front desk very friendly
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Dear Kelly, thank you so much for your kind words. We're thrilled you found our front desk staff to be friendly! We hope to see you again soon at our hotel. The Korner Team.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel smelled great for starters and was clean. Front desk check in was great and a very walkable neighborhood located near a lot of retail. Also, Oscar Wilde lived in the building in 1899 which was a pretty cool fact.
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Thank you very much Andre for your kind words. We are delighted to hear that you enjoyed your stay and appreciated our location and history. We look forward to welcoming you back soon.

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities
Loved the location... room was very small, clean.. dark, nothing exceptional.
Stayed 2 nights in Jan 2024
Response from Manager on 2 Mar 2024
Dear James, thank you for taking the time to share your feedback. We're glad that you appreciated our location, but we're sorry to hear that our room didn't meet your expectations. We are always striving to improve our services and your input is valuable to us. We hope to have the opportunity to welcome you back and provide a better experience next time.

10/10 Excellent

MARY ANTONETTE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are friendly. Rooms are small bit clean. Location is great.
Stayed 7 nights in Jan 2024
Response from Manager on 2 Mar 2024
Thank you very much, Mary Antonette, for your positive feedback. We are delighted to know that you appreciated our friendly staff, clean rooms, and convenient location. We look forward to welcoming you back soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for exploring Paris
Convenient location, within walking distance of metro, shops and the louvre. Staff were very friendly and welcoming. The room was comfortable and clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. The location is great, and the staff was accommodating and friendly. The perfect place to get to all the highlights on foot.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

juan, Oakville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Close to everything.
Stayed 2 nights in Sep 2023

4/10 Poor

Gopal, MOLINE

Disliked: Property conditions & facilities
Rr
Stayed 4 nights in Sep 2023

4/10 Poor

Erick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not
Stayed 2 nights in Sep 2023

6/10 Okay

Elena

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It depends on the rate you are getting. We definenetely overpaid with some nights being close to 0.5k. Plumbings is in bad shape, dirty carpet, no complimentary water. When we arrived, elevator wasn’t working, hotel has steep staircase.
Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

Stayed 2 nights in Sep 2023

6/10 Okay

Nikolett

Traveled with family
Liked: Cleanliness
The location of the hotel is excellent. Service could improve at check in and in general. Rooms, elevator and the only one staircase are very small and narrow.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris again and again!
Way more smaller then on pictures be aware but cannot beat location. Staff is wonderful and it’s very clean. Right around the corner, on Rue Monsigny, two beautiful restaurants, one for Breakfast (Chez Suzette) and an marvellous dinner option (Villa Dondelli). Was choose because my regular hotel in Paris didn’t have availability but sure not disappointed by my choice.
Stayed 6 nights in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Average Room, Good location
Room was average but location was amazing. Front desk was friendly. Elevator was really tiny and cramped, meant for one person. The room was basic but worked. One of the best features was the location, near Louvre and in walkable distance from most landmarks.
Stayed 3 nights in Aug 2023

10/10 Excellent

Efstathios

Stayed 2 nights in Aug 2023

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic Hotel.. Small, cosy & quaint. Very clean, easy walking distance to famous sites. Small cafe’s, french eateries around the hotel. Staff very very helpful and speak great English & nothing too much trouble. Highly recommend this hotel for location and kindness shown to customers. Excellent!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff really nice and helpful and spoke English well. Really helped answer my many questions and plan trips during the day. Elevator and room service if needed were great. Accommodated early check in which was appreciated. A bit old but expected in Paris and definitely good value for location. Rooms are small but again expected in Paris. Rate was really good for location which made it possible to get 2 rooms for our family (which we usually like to do 1) and it was still better rate than others. Would definitely return.

10/10 Excellent

Shinichiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Lena M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Eve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Overall a great stay. The hotel was clean and the staff was friendly. The room itself was small, but that’s to be expected in Paris. Good location, close to the metro and walkable to some Paris landmarks.
Stayed 6 nights in May 2023

8/10 Good

Deborah

Traveled with family
Liked: Amenities
A lovely hotel in a nice quiet area of the city with easy access to transport services
Stayed 3 nights in Aug 2023

10/10 Excellent

Cristina, Los Angeles

Traveled with group
Liked: Cleanliness, amenities
Nice location nice people
Stayed 4 nights in Aug 2023

4/10 Poor

Scott, Warwick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great place until our Mac AirBook laptop was stolen from the property on our last day.
Stayed 4 nights in Jul 2023
Response from HUMEAU on 5 Aug 2023
Dear Customer,We are truly sorry for your Mac Book Air. You contacted us following your return home. Unfortunately, there is no certainty that the theft took place in our establishment. This could very well have taken place during your return journey and may have been at the airport. We are very sorry that your stay ended like this. Please believe in the expression of our best feelings.

10/10 Excellent

Kevin, Ballwin

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
The hotel was lovely and very well located
Stayed 3 nights in Jul 2023

10/10 Excellent

shizuko

Liked: Cleanliness, staff & service
Really small and old but friendly people and great location
Stayed 1 night in Jun 2023

8/10 Good

Bryce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent location on Right Bank/2nd Arron. with easy walking to the Louvre/Tuileries, seine, Notre Dame, Galleria mall, plus super easy to jump on metro and buses. Lots of restaurants and bistros in the area. We stayed in a triple/executive room, which had plenty of space and a bath (which is rare for Paris). Yes, an older building with slightly slanted floors, super small elevator, and circular stairs ;-), but on par with other Parisian hotels. Not at all unexpected or an issue for our stay with a 12-year-old. Only thing we would have liked perhaps was a breakfast included like we've had at other hotels for the same price, but that said, we mostly got up in time to have a coffee and croissant at a nearby bistro like the Dalayrac right around the corner which is one of the best things to do in Paris!
Stayed 4 nights in Jul 2023

10/10 Excellent

Robert

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are made for small people. Typical Europe
Stayed 1 night in Jul 2023

10/10 Excellent

Kathryn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property delivered beyond our expectations! Staff were friendly, the location was walking distance from numerous places to eat (nice places) and close to public transportation. Best of all, it had AC in July! We will recommend to our friends.
Stayed 6 nights in Jul 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk man was wonderful in helping me enjoy my first trip to Europe.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tommy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMEND
I LOVED my stay at the Hotel Louvre Marsollier Opera. Great location in the middle of shopping, dining, sights, etc., but yet very quiet. There was quite a bit of construction outside, but windows blocked sounds. Only noise came from a neighboring room. And the best part of the hotel is the staff. I interacted with 4 or 5 staff members and all were EXCEPTIONALLY FRIENDLY AND HELPFUL. I highly recommend this wonderful property.
Stayed 3 nights in Jun 2023

10/10 Excellent

Princess April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always look for a hotel that’s nearby a metro station. This hotel was close to a few metro station lines. There was still some shops around the area if you needed to do last minute shopping. The hotel was clean, the staff was friendly, and the stay was comfortable.

10/10 Excellent

Slim

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and efficient welcome, reception agent has been professional and very polite
Stayed 1 night in May 2023

10/10 Excellent

Levilsen, KAPOLEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but nice, hard to find something better for under $151 in Europe! Friendly staff and nice area. We had a good stay here. Bathroom is small and tight but not bothering like most places around here. Not bad!
Stayed 2 nights in May 2023

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend in Paris with the family, connecting rooms made things really easy. Bernard was charming and helpful, top location allowing us to walk to most top attractions.
Stayed 2 nights in May 2023

6/10 Okay

Alfonso

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2023