Quadruple Room, Terrace | Minibar, in-room safe, desk, cribs/infant beds
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Reviews of Velvet Grey Boutique Hotel

Velvet Grey Boutique Hotel
Via Monte Napoleone, 13, Milan

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 7 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marlene

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The place is perfect if you want to be in the city center. You can get almost anywhere from here. The metro is a very short walk, cabs on the corners and Uber. If you are looking for peace and quiet, this is not the place. There is a restaurant in the courtyard and high end shopping all around it. The hallways to the rooms are narrow but the balcony was great. The bed was comfortable and the staff was nice.
Stayed 3 nights in Apr 2024

4/10 Poor

Michael

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The team at Velvet Grey was lovely, but the everyone should be aware that this is not a proper hotel. It felt like sleeping in a doctors office as the property is located on the 3rd and 4th floor of an office building. There is no lobby, restaurant, or concierge after 11:30 PM. There is no overnight security and no deadbolts on the doors. You can hear everything in the adjacent rooms so there is very minimal privacy.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Milan
Stayed 3 nights in Nov 2023

4/10 Poor

Neil

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Massively overpriced even for the location. £367 per night in mid September. Small room. Bathroom poor, shower cubicle leaked all over the bathroom floor and shower head needed replacing. No hotel facilities or breakfast provision. They are even tight with the nespresso capsules in the room. One per person per day. No free water, you had to pay €1.50 a bottle. They could do it so much better. Will not be returning.
Stayed 3 nights in Sep 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a Quad!
This was a cute 2-level room in the heart of the Fashion District. It even had two bathrooms and a private little outdoor terrace. However, we booked this hotel because it stated it was good for 4 adults. It was not! It had a large bed for two on the lower level and stairs that led to a small bed on top which was only good for 1 person. When I brought this to the attention of the receptionist, she brought up an inflatable mattress. The first night, the mattress deflated so my daughter basically slept on the hard floor. A different air mattress was brought up the next day but the air mattress was definitely what we expected in a "Quadruple" room.
upstairs loft
upstairs beds
upstairs beds
upstairs bathroom
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Overrated
Hard to find. Quite a few steps before elevator. Not a friendly welcome. Due to a storm the power went out during the night. It didn’t return before I left and so neither did hot water, WiFi or AC. There was nobody at reception at all. This is not a hotel but rather a few of the top floors of an old building made into rooms. Designer style but overpriced IMO
Stayed 1 night in Jul 2023

10/10 Excellent

Virginia

Stayed 1 night in May 2023

10/10 Excellent

vivek

Stayed 1 night in Feb 2023

10/10 Excellent

Berat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location for those interested in exploring the bustling streets of Milan.
Stayed 1 night in Dec 2022

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great position in fashion central…… would love to stay longer!
Stayed 2 nights in Oct 2022

4/10 Poor

Jinu

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

4/10 Poor

Donald

Liked: Cleanliness
Adequate but not what we expected.
We got the terrace suite based on the pictures and several reviews. I must say, the photographer was very talented and must have had an amazing lens. The photos made it look spacious and nicely lit. The actual room was more like a college dorm room than a “suite”. Having said that, it was clean and safe. But the “suite” was definitely what we expected.
Stayed 1 night in Sep 2022

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at modern, prime location V-G Hotel. Great Air conditioning, elevator and best hotel shower ever. We stayed in room with the terrace and loved spending time enjoying the sun and the view while toasting our stay with excellent, Italian wine. Easy, safe 10 minute walk to Duomo area with lots of good restaurants. Public transportation (metro, above ground trolley, and buses) convenient and easy to navigate. Trolley to dinner in Navigli was great way to see the city outside the central area. Definitely will stay at V-G next visit to Milan.
Stayed 2 nights in Aug 2022

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so impressed with the location! We could walk to amazing restaurants and shops, the magnificent Duomo of Milan, and the train stations are short cab rides away from Velvet Grey. There's a bakery meters away - the croissants alone were worth the trip to Milan!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Location was hard to find. Phone operator was hard to understand and had me walk around a few blocks with my luggage in rain. Very nice location with friendly staffs. Cozy rooms that could use better sound proofing from the hallways.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milan stopover
Excellent location and very helpful staff - would stay again!
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milan’s Velvet Grey
Simple, calm decor and a splendid location - accessible to all the best spots in Milan
Stayed 2 nights in Oct 2021

4/10 Poor

sean

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing
Stayed 1 night in Jun 2021

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tay
It was a very nice stay
Stayed 1 night in Aug 2020

10/10 Excellent

Mely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location super safe great room. Little loud hallway but quiet night time and great comfortable bed and acqua di Parma products...would stay again
Stayed 5 nights in Feb 2020

10/10 Excellent

Warzabidian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden and hard to find, but an easy place to stay near the tourist sights! Awkward set up with our room being located right next to the front desk where they could hear everything we said inside the room. Very nice staff though!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is right in the heart of all the high fashion shops. Very safe neighborhood.
Stayed 2 nights in Jan 2020

10/10 Excellent

UMAMAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute discovery
Loved the location, the room and everything about it!
Stayed 2 nights in Aug 2019

8/10 Good

greg

Liked: Cleanliness, property conditions & facilities, room comfort
Very close to all.of the shops. Could.use better sign, easily missed. Also no direction as to where the check in desk is. Had to walk up the stairs to find it, looks.like an empty courtyard when you first walk in
Stayed 1 night in Aug 2019

10/10 Excellent

Edward J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My place to stay in Milan.
While there wasn't an amazing lobby and 5 star restaurant for the price there's no way you could beat this hotel considering the location, comfort, friendliness. The best water pressure of any hotel I've ever stayed with. Short walk to EVERYTHING! Only negative was I couldn't find English subtitles on the television.
Stayed 2 nights in Jul 2019

10/10 Excellent

Federica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement parfait, personnel agréable et serviable, très belle chambre avec terrasse !
Stayed 2 nights in Apr 2024

10/10 Excellent

yilmaz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhteşem konum.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Da evitare. Ai limiti della truffa.
Veramente di basso livello. Prezzo smisurato per servizi inesistenti. Camera al pari di un loculo cimiteriale al prezzo di una suite a Dubai. Prezzo assurdo rispetto alla qualità dei servizi offerti. Una volta arrivato nella camera ho pensato fosse uno scherzo. Invece è stata realtà pagata a caro prezzo.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jun 2023

10/10 Excellent

Cloé

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Dan

Stayed 1 night in Nov 2022

2/10 Terrible

Peter

Business traveler
Disliked: Property conditions & facilities, room comfort
Ungenuegend
Kurz vor Betrug. Ich habe den Preis eines Grandhotels fuer eine billige Absteige bezahlt. Moeblierung des Zimmers billigst, Lampe neben dem Bett defekt, Kofferablage auf dem Schrank dreckig, Badezimmer mit abgeblaetterter Farbe und defekten Lichtschaltern, das Haus hat einen Eigengeruch, der Aufzug riecht noch staerker. Absolut in keiner Relation zum Preis, Beschreibung des Hotels irrefuehrend.
Stayed 2 nights in Sep 2022

10/10 Excellent

GABRIEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stafff Is brst
Stayed 1 night in Jun 2022

4/10 Poor

Adrian

Stayed 4 nights in Apr 2022

8/10 Good

stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Idéalement situé
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Valutazione media
Camere che avrebbero necessità di miglioria nei bagni, piatto doccia crepato e finiture un po’ datate. Lavori notturni non segnalati, che hanno impedito sonno. Nella prima camera assegnata c’èra un forte odore di fumo, la camera mi è stata cambiata subito. Totale mancanza di insonorizzazione. La posizione molto comoda
Stayed 1 night in Jan 2022

6/10 Okay

Sune Green

Traveled with family
Disliked: Cleanliness, room comfort
Super centralt i et lækkert område. Værelset var ret slidt og der var en meget dårlig lugt fra kloakken. Vi bestilt et værelse med sovepladser, seng (beskrevet som to separate) var meget lille 1,1 m, heldigvis er to børn små - hvis de havde været teenagere havde den været for lille.
Stayed 1 night in Oct 2021

10/10 Excellent

XINGE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

silvia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

silvia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Posto fantastico! Oltre le nostre aspettative per rapporto qualità prezzo. Location unica. Non si può parlare di servizio dato che l’unico momento possibile (salvo necessità) è al check in o check out ed è stato impersonale e meccanico ma gentile.. Ci ritornerei certamente!
Stayed 1 night in Aug 2020

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bello e in zona centralissima. Molto pulito e curato. Noi siamo arrivati in serata tardi ed era tutto perfettamente organizzato per il nostro arrivo.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Jesper

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmerupgrade war unerwartet super😊😊😊😊😊😊
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019