Comfort Room | Iron/ironing board, free WiFi, bed sheets
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Reviews of UNO Apart Hotel

3 out of 5
UNO Apart Hotel
Zhilyanska 118, Kyiv

Reviews

5.2
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 8 out of 19 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing people even during challenging times
Even during the most challenging times which Kyiv is going through, the staff here go over and above to look after guests. They are friendly, welcoming and look after guests like family. I am very happy to recommend this hotel.
Stayed 7 nights in Mar 2022

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 day in uno apart hotel. Very clean and comfortable room. Very friendly staff. Perfect location. Best offer for such price.
Stayed 1 night in Jan 2022
Response from Alex on 30 Jan 2022
Thanks for staying in our hotel. See you next time

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Mohamed

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would do my research about this place well in advance of booking. I realize it seems cheap, but you aren’t even getting what you paid for. From insects galore in the room, to burnt out light bulbs, blood stains on the shower wall, cracked washroom tiles, broken shower glass panel that flops back and forth - and could literally fall over and smash.. REALLY think about where you want to stay and review this property outside of Expedia to get a better sense of what it’s really like. Did a chargeback and didn’t stay my duration - truly the worst place I have ever been in.
Stayed 5 nights in Oct 2021

4/10 Poor

Alexander

Disliked: Cleanliness, property conditions & facilities, room comfort
Windowless room with no ventilation
Don't bother booking a Kingsize room as you will be allocated a double room with a lumpy mattress in a room with no windows. Obvioiusly this wasn't the room I paid for but there was no attempt made to put me in the right room or to compensate me for paying for the premium room. The lack of ventilation makes it very uncomfortable. The Shower is falling to bits. The Walls are filthy. The Mattress was made in 1980. Lazy effort by the owner so they can make as much cash as possible.
Stayed 2 nights in Oct 2021

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Superb location in center near Central railway station many restaurants bars and clubs and also big park with uniqe trees. Very clean. Best price for such beautiful hotel. Staff is very friendlfull and ready to help. Sure will cone again
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, amenities
It has no coffee in room like advertised. It’s basically a bed and a bathroom. I checked out a day early (2 days booked and paid for!) there was no room to sit or use the computer. The queen size bed took up the entire room. I literally had to put my suitcases on the bed as there was no other room to open them and take out clothes!! There was no front desk to check in and no signage out front- so it was extremely hard to find and host was very difficult to reach!! Go somewhere else unless literally all you want is a bed and bathroom.
Stayed 2 nights in Sep 2021

10/10 Excellent

MUHAMMAD HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid, fraud
Fraud. When I arrived I was given different rooms than advertised and no refund. The state of the place was abysmal.
Stayed 7 nights in Aug 2021
Response from Alex on 31 Aug 2021
Sorry for inconvenience. We gave you room you have chosen by yourself. You did not ask for refund

2/10 Terrible

Sergey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Michael

Stayed 1 night in Feb 2022

6/10 Okay

Harri

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2021

8/10 Good

Serhiy

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Mikhail

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

YEVHENIIA

Disliked: Cleanliness, property conditions & facilities, room comfort
Ужасный отель
Ужасное место, во первых, вам очень повезёт, если вы его вообще найдёте. Номер указанный тут не работает. Выглядят номера просто как ночлежка, я стелила свою шаль и спала одетая, тк на такую постель страшно ложиться. Стены просто как из картона, так что если в соседнем номере разговаривают или кашляют, это прям как рядом кто то
Stayed 1 night in Sep 2021
Response from Алекс on 15 Sep 2021
Спасибо за Ваш отзыв. Ждём Вас снова

8/10 Good

Volodymyr

Stayed 1 night in Sep 2021

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
3 дня в Киеве
Очень понравилось отношение персонала, особенно хочу отметить Людмилу Помещение:эконом-номер на одного В номере:душевая кабинка, туалет, кровать 1,5, телевизор и две тумбочки, принесли вентилятор Недостатки:нет окон, не хватает воздуха Общее впечатление :очень хорошее
Здесь я жила на 7м этаже
Stayed 2 nights in Aug 2021

2/10 Terrible

Ali

Traveled with group
Disliked: Cleanliness, room comfort
Hotel er meget dårlig der står tre stjerne men der er ikke de er synder folk for hotel jeg bor kun nogen time og lide hotel jeg toge som 7 dag jeg går til anden hotel med de sammen dag
Stayed 7 nights in Jul 2020