Exterior
Check availability

Reviews of Townhome 1 block from the beach & near town with decks, shared pool/tennis

Townhome 1 block from the beach & near town with decks, shared pool/tennis
Duck, NC

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.0/10

Cleanliness

Reviews

6/10 Okay

Michael C.

Liked: Cleanliness
Duck stay
Clean and comfortable home. Great location Inadequate lighting in living and dining areas. Lamp on off switch broken in the living room Poorly appointed kitchen - inadequate number and size of pots and pans Lack of written information regarding the house (operating the tv, recycling instruction) and the community (medical services, the board walk). Information regarding house location from the beach was felt to be inaccurate. Material stated it’s a block off the beach. It is more like a quarter mile from the beach
Stayed 3 nights in May 2024

6/10 Okay

Douglas G.

Good if you are looking for a price point
This review is two fold. One on the unit, one on the property managers, Vacasa: We arrived on time to find the unit very unclean. The bedrooms were fine, but the trash cans were full, the floors dirty, and a pending drywall repair in the kitchen unfinished with drywall dust everywhere. We called Vacasa and the representative was very concerned and promised to have a cleaning crew there within the hour. They did just that. The husband/wife team did an excellent job cleaning the condo in about an hour. We were very happy and called Vacasa back to thank them. That said, Vacasa called us back the next day to follow up. They were excellent in responding to our concerns. The Unit: We were looking for a price point because we were only staying in Duck 3 nights. The unit is well located off Rt. 12 and only minutes from Duck. It seemed to have all new TVs(I had to program the living room TV as a new setup) and the internet was fast. The unit could use some upgrades. The living room area rug had curled up corners that are a trip hazard. Shower curtains were a cheaper grade. Both decks were quite weathered and needed some boards replaced. The furniture was comfortable, and the master bed was very comfortable. We wanted to use the tennis courts but the electronic lock wasn't working. If you are looking for a price point rental and don't mind some cheaper appointments this is a fine choice. My rating of 3 stars was boosted by Vacasa's performance.
Stayed 3 nights in Apr 2024
Response from VrboOwner on 8 May 2024
Thank you, Douglas, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found a few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

10/10 Excellent

Scott M., Statesville

Liked: Cleanliness
Nice Property - Close to Duck
This is a very nice property and is in close proximity to Duck - nice walking distance. It is right on the main street so there is some road noise but not too bad, though. The walk to the beach and pool amenities are about a block away. We would definitely stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Peter C.

Liked: Cleanliness
Nice place
Place was very nice. For the most part it was a clean space, linens and towels were clean. Only few negatives, the area rugs in living room/dining area were flipped up in the corner and could be a tripping hazard. And it appeared the master bathroom was not cleaned prior to us checking in. By choice, since our time there was limited due obligations, we did not notify anyone. Also, the blinds were missing some hanging slats and didn’t operate properly on some doors. This was inconvenient from a privacy standpoint. With that said, I wouldn’t hesitate recommending or staying there again! (Lastly, it would have been helpful to have instructions on how to work the living room TV. There was 3 remotes, one had no batteries).
Stayed 3 nights in Sep 2023
Response from VrboOwner on 4 Oct 2023
Thank you, Peter, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

10/10 Excellent

Geoffrey P.

Great location
Good size unit with a great Duck location
Stayed 5 nights in Aug 2023

4/10 Poor

Steve W.

Not Terrible, But...
Lots of issues, mostly minor. Some were taking care of almost immediately by the property manager Vacasa, but others were more irritating. For example, although this is a beach type property, there were no beach towels, no beach chairs or umbrellas, and no cart to carry any beach stuff to the beach. From a safety standpoint, there was no way to deadbolt the door from the inside other than the code activated door lock, which presumably has the same code for all guests and could be open from the outside. It was a pretty basic property that was missing a lot of the little amenities that make a difference, which we did not expect at that price point. We are neither snobs no slobs, but this property left much to be desired.
Stayed 7 nights in Jul 2023
Response from VrboOwner on 23 Aug 2023
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

6/10 Okay

Jean T.

Liked: Cleanliness
Online communication bad
Was having issue with property. Called online number several times with no answer to our questions. We finally fiqured it ourselves after several days. We were statibg at the property fir 10 days
Stayed 9 nights in Jun 2023
Response from VrboOwner on 24 Jul 2023
Thank you for taking the time to share your experience, Jean. We regret to hear that we were unable to provide you with a pleasant stay. We apologize for any issues you encountered in communicating with a member of our team, as well as any personal touch you found lacking. Every piece of feedback is important; that is where we monitor the improvements we can make to the vacation home as well as the amenities it needs. We thank you for sending that feedback to help us continue improving our services and hope we have the chance to impress you in the future.

8/10 Good

Andrew C.

Liked: Cleanliness
Great location. Property was fine.
Location is great. The prior tenant left full trash bags and the property manager never picked them up after multiple attempts. Other than the experience was fine.
Stayed 4 nights in Aug 2022
Response from VrboOwner on 20 Jun 2023
Hi Andrew. Thank you for taking the time to share your feedback with us. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. Please know we have passed your experience along to the appropriate parties to ensure our standards of customer centered care are being met. Additionally, we will be working with our property caretaker to ensure the grounds of each home are well kept for a relaxing and inviting stay. We appreciate you bringing this to our attention and we hope to host you again soon!