Balcony

Reviews of Elements of the Island

3 out of 5
Elements of the Island
Av. Benito Juárez 64, between Lopez Mateos y Matamoros, Isla Mujeres, QROO

Reviews

9.8

Exceptional

Rating 10 - Excellent. 21 out of 23 reviews" "
Rating 8 - Good. 1 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the perfect location. Very friendly owner. Recommend for everyone.
Stayed 5 nights in Jun 2022

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Jun 2022

10/10 Excellent

Tanja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the fantastic owner far exceeded our expectations. Super clean, great location and the restaurant was a fantastic place to have breakfast! From the beach umbrella and chairs provided to daily housekeeping, we would highly recommend a stay here! Thank you Majid for a wonderful stay! We will see you next time! Cheers, Tanja and Bob
Stayed 7 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was everything we needed and more. Its location is perfect! Rooms are great, clean, and comfortable. I love that its such a small property that it feels peaceful. The breakfast was delicious. The staff was nice and attentative. The owner greeted us upon arrival and provided suggestions to sightsee and places to eat. I would come back here for sure!
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
The host was very friendly and accommodating. The AC was poor and needs adjustments because it did not cool off the entire room, I woke up sweating in the middle of the night several times during my stay. Water pressure in the shower was mediocre, but can’t expect much since it is an old building. The cleaning lady also was very nice and cleaned daily, however my main concern were the bed bug bites I experienced. I really hope they focus on cleaning and washing their sheets regularly. I would definitely like to stay here again, but only if they pay attention to washing their entire linens thoroughly; bed spreads, bottom and top sheets and pillow cases.
Stayed 2 nights in Aug 2020
Response from madjid on 21 May 2021
Thank you for your reaction and for sharing your experience even if anonymously. on your remarks on the air conditioning, I concede that if you are the person I am thinking of and who stayed in December, that when you came by, we had just installed this new air conditioning in this room and we were We quickly realized that there was a problem following an error in the installation to which we quickly remedied and now it works perfectly. you are talking about bedbugs but we can assure you that there have never been any in our establishment and during your stay, when you told us about the bites that you had, I even brought in a professional to check the room just to be sure and he found no trace of it and I told you about it. the picures you had may have different origins. a lot of tourists for example, react just by being on the beach at causes of sand fleas. in any case no one has had this kind of problem, neither before your stay nor after, which goes back to a few months already! You cannot imagine the high standards we place on the cleanliness and quality of the bedding we offer.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
What a great find! Comfortable, fairly priced, convenient to restaurants and a remarkable beach. Great breakfast chef to boot. Our host Medjib (sp?) went out of his way to direct to the best restaurants and we can’t describe our satisfaction with his recommendations.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !!
Nous avons séjourné 3 nuits au Element of the Island et nous avons adoré l’hôtel. Chambre très propre et très fonctionnelles. Cuisinette avec réfrigérateur, micro-onde, grille-pain, cafetière, le tout très apprécié !! Lit et oreillés très confortable. Salle de bain très jolie avec douche seulement, jamais manqué d'eau chaude et bonne pression d'eau. Air climatisé fonctionne a merveille. Wifi dispo dans les chambres inclus dans la location. L'emplacement est parfait, proche de la playa norte et des petits marchés et rue principal. L’hôtel nous mets a disposition des chaises et parasols de plage ainsi que serviettes de plage. Petit hôtel de seulement 3 chambres très chaleureux, jardin intérieur très beau !! Le propriétaire est super gentil !! Il n'y a pas de réception, nous faisons affaire directement avec le proprio. Restaurant au rez-de-chaussé, excellent !! Nous allons y retourner c'est certain !!! Je recommande fortement l'Element of the Island !!!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem on Isla
We were in Cancun for 2 weeks and wanted a 2 day getaway to Isla Mejueres. We wanted to be close to Norte Beach and downtown. By chance we found this gem of a hotel. The location and price drove our initial decision. The owner, staff, and amenities will drive our decision to come back again and again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Margy, Sierra Madre, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space right in town
This is a very nice studio with everything you need half a block from Hidalgo Street. We didn't hear any noise during our stay. It has a small kitchen and a nice shower. A jug of filtered water is there which is very handy. It has a small patio and shared rooftop space with nice views. The king size bed is very comfortable. Definitely the most comfortable bed we've ever slept on in Mexico and I think more comfy than our bed at home. Mahjid was there to meet us and to show us anything that we might need. Would stay again, also the cafe has delicious food.
Stayed 4 nights in Jul 2018

10/10 Excellent

Tammy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot.
Ckose to everything. Very clean. Manager was great!
Stayed 2 nights in Jun 2018

10/10 Excellent

Tomoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, staff, breakfast, room!
Ok, so this is probably a hidden gem of a stay here on the island. Host it super friendly, and a word to the wise, listen to his recommendations for places to eat! Breakfast is probably within the top 3 on the island. Given how reasonable it is, I'd put it easily at No. 1 among all the other places I tried. Place was kept clean during our stay, and never had a problem. In short we will want to come back here (if it's not booked!)
Stayed 6 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful place to stay
We had a delightful stay and we would stay here again. Rooms were clean, service was marvelous and the cafe downstairs is quaint with great food. There is a small refrigerator, microwave, coffee pot, toaster. Adequate for simple food, but really, just go out to eat, since the food is so good.
Stayed 7 nights in Dec 2017

10/10 Excellent

Immuno, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family with 3 yr old. First trip to Isla Mujeres.
This was our first trip to Isla Mujeres. Before going, we had several questions and messaging with our host was prompt, informative, and friendly. The hotel had three apartments, one on each of 3 floors and we stayed on the 2nd floor. The location was fantastic. It was less than a 10 minute walk from the ferry, with quick access to the adjacent walking street that featured street vendors and many excellent restaurants. The Elektra cambio (money exchange), located on Avenida Guerrero in an electronics store, was less a 5 min walk away and, beside there, we used Ciros for renting a golf cart.
Stayed 5 nights in Aug 2017

10/10 Excellent

Jenni, saskatchewan, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel close to the beach.
We stayed here last year and loved it so we chose it again this year. We found the bed a little firm the first time around so we messaged the owner and he put a foam on our bed which made it perfect. The cleaning lady is fantastic. She seemed to learn our schedule and would go in while we were out and our room was clean when we came back. Love this place and can't imagine staying anywhere else. Great restaurant on site as well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVEEEEED IT :D
Awesome location, very clean and peaceful, friendly staff. Perfect quiet get away!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel on the island.
Elements of the Island is perfectly located 5 minutes walk from Isla Mujeres most popular beach, from the shopping and restaurant scene and 7-8 minutes walk from the port where the ferry from Puerto Juarez drops you off. The accommodations were pristine. Immaculate bathrooms, tidy kitchen, and elegant sleeping. Ask the host for recommendations regarding what interests you (tours, restaurants, renting a golf car). He knows who has the best deals on the island and even knows a taxi driver who will drive you between the airport in Cancun to Puerto Juarez to catch the ferry at a third of the price the taxi drivers at the airport and Puerto Juarez charge. The restaurant downstairs serves an economical, fabulous breakfast! We had such a great stay that we wish we could have stayed another week. Look no further if you seek a clean, well-kept, quiet, modern hotel with outstanding customer service for a reasonable price!

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendable!
Excelente lugar y atencion de su anfitrion.
Stayed 5 nights in Nov 2021

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosa, limpia, amplia, cómoda... PERFECTA
La Estancia en la isla fue tan placentera... Gracias a ustedes La habitación era increíble, limpia, cómoda, grande... Con todo lo necesario para descansar Estuvimos en la habitación del. Primer piso y era hermosa El jardín y sus 2 terrazas nos encantaron Estamos muy agradecidos con majid, Mony y los chicos de la cafetería Y su ubicación perfecta.... Simplemente EXCELENTE
Stayed 3 nights in Nov 2021

10/10 Excellent

Tom, Vantaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helmi!
Aivain ihastuttava pieni perhehotelli / B&B. Keskeinen sijainti, hyvät sängyt, iso huone ja aivan loistava isäntäpari jonka palvelutaso ja ystävällisyys teki lähtemättömän vaikutuksen. Mikäli etsit kohtuuhintaista majoitusta ilman luxusta, niin tätätä voin lämpimästi suositella. Lisäksi omistaja pariskunta tekee pientä korvausta vastaan hyvän aamiaisen, joka on myös muiden alueella asuvien suosiossa.
Stayed 3 nights in Feb 2019

10/10 Excellent

cem onder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019