View from property

Reviews of Lilac City Motor Inn & Steakhouse

3.5 out of 5
Lilac City Motor Inn & Steakhouse
126-128 Lagoon Street, Goulburn, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 289 out of 1000 reviews" "
Rating 8 - Good. 456 out of 1000 reviews" "
Rating 6 - Okay. 171 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, easy access. Good amenities and good walks for our dog.
Stayed 1 night in Apr 2024

6/10 Okay

Erin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff who were there to check using even though we arrived late, but room was very old and shabby, thin walls meant you could hear people talking, tv's etc. in the surrounding rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Justin

Stayed 1 night in Mar 2024

4/10 Poor

Kurt

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you are considering staying here... dont.
Stayed 1 night in Feb 2024

6/10 Okay

Tony

Stayed 3 nights in Feb 2024

8/10 Good

Jenny

Stayed 1 night in Jan 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely helpful. Room clean and breakfast included
Stayed 1 night in Jan 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean stay but carpet tiles need a good steam clean
Stayed 1 night in Jan 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
All the above
Stayed 1 night in Dec 2023

10/10 Excellent

Daryl

Stayed 1 night in Dec 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Amaya

Liked: Cleanliness, staff & service, property conditions & facilities
As a sole woman traveller with a dog it felt very safe and was very convenient with my furry friend
Stayed 1 night in Dec 2023

8/10 Good

Molly

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticism about this Motel is the fact that although it says pet friendly, they do not mention the fact that it costs an extra $40 a night for your pet . This makes it quite an expensive overnight stay in a fairly basic motel. However there is little else to chose from in Goulburn it seems .You also pay a $50.00 deposit returned if no damage done .
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2023

6/10 Okay

Kim

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was dated. It’s advertised as Lilac Motel and Steakhouse but the Steakhouse is closed. Very noisy at night. There was a loud bang in the middle of the night that woke us up. Continued noise from the street.
Stayed 1 night in Nov 2023

8/10 Good

Jacqueline

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for letting our dog stay!🐶
Stayed 1 night in Nov 2023

8/10 Good

Stephen Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good meal easy parking
Stayed 1 night in Oct 2023

8/10 Good

Françoise

Liked: Cleanliness, staff & service
I really liked that it was well located and pet friendly. The staff were also pleasant
Stayed 1 night in Oct 2023

10/10 Excellent

Kylie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Elaine

Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

2/10 Terrible

Matt

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room far too small. Beds too small. No room in bathroom
Stayed 1 night in Aug 2023

10/10 Excellent

C J

Stayed 1 night in Jul 2023

6/10 Okay

lesley

Traveled with partner
Nice place to stay for the night
Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern rooms. Friendly staff.
Stayed 1 night in Jul 2023

4/10 Poor

Adam

Disliked: Property conditions & facilities
Need a make over and new and bigger beds
Stayed 1 night in Jul 2023

8/10 Good

Diane

Traveled with family
Manager very helpful, but overall very limited facilities.
Stayed 1 night in Jul 2023

6/10 Okay

Stuart

Convenient location. Reasonable rates.
Stayed 1 night in Jun 2023

10/10 Excellent

Andree

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A welcoming motel that was clean and comfortable. We really appreciated being able to take our dog and the motel was quite full but we did not hear a peep out of anyone. I would recommend it if you are traveling with a pet and wish more were accommodating like this!
Stayed 1 night in Jun 2023

6/10 Okay

Stephen

Traveled with group, Traveled with partner
Liked: Cleanliness
No hot water for one night nor the next morning due to technician not switching on after replacing filters.
Stayed 2 nights in Jun 2023

6/10 Okay

Liz

Disliked: Cleanliness
The carpet was dirty and the walls are quite thin as I could hear the people through the wall even when they spoke quietly.
Stayed 1 night in Jun 2023

2/10 Terrible

Helen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The carpet was dirty bed donnas needed a wash not good at all
Stayed 1 night in May 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quiet, room &bathroom was very clean
Stayed 1 night in May 2023

8/10 Good

Phillip

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Very clean & convenient hotel on our way through to Qld.Staff informative & plesant regards where to eat etc.
Stayed 1 night in May 2023

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Margaret

Liked: Staff & service, amenities, property conditions & facilities
It was comfortable and convenient, staff were friendly. Only down side was the air conditioning would not heat the room.
Stayed 1 night in Apr 2023

4/10 Poor

Alana

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Not a bad motel…… however the room we stayed in smelled strongly of dog. This a a pet friendly motel, but the rooms should be cleaned better to prevent these smells. There was dog fur on the lounge and stains on the carpet, hmmm? If the owners are going to let dogs stay in the rooms then perhaps they shouldn’t rent those rooms to other non dog owners, just keep them for dog owners. Or find a better way to do a deep clean. I ended up being wheezy in the morning. The steakhouse restaurant was a bit hit and miss, out of stock with a lot of things, but our meal was very nice. We should have said something to the owner about the smell. I hope things greatly improve.
Stayed 1 night in Apr 2023

10/10 Excellent

Jen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception was awesome, easy and comfortable welcoming, great place to be with my dog, thank you
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Narelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing! The carpet needed replacement 10 years ago, no toilet paper, noise air-con, a big dead bug in the shower, and I couldn’t raise the reception staff on arrival.
Stayed 1 night in Mar 2023

4/10 Poor

Shane

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The air conditioning was disabled at 11pm and there wasn't even a fan in the room.
Stayed 1 night in Mar 2023

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service
Restaurant on site
Stayed 1 night in Mar 2023

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly place to stay.
Stayed 1 night in Mar 2023

6/10 Okay

Kylie

Stayed 1 night in Mar 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 1 night in Mar 2023

6/10 Okay

Adrian

Traveled with family
Original condition
Stayed 1 night in Mar 2023

6/10 Okay

Gail

Stayed 1 night in Mar 2023

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Glenn

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room smelt like wet carpet
Stayed 1 night in Mar 2023