Front of property

Reviews of Astoria Hotel and Suites

2.5 out of 5
Astoria Hotel and Suites
201 California St, Glendive, MT

Reviews

8.0

Very Good

Rating 10 - Excellent. 375 out of 926 reviews" "
Rating 8 - Good. 296 out of 926 reviews" "
Rating 6 - Okay. 129 out of 926 reviews" "
Rating 4 - Poor. 76 out of 926 reviews" "
Rating 2 - Terrible. 50 out of 926 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Business traveler
Liked: Cleanliness, amenities
The A/C unit fan weeps not shut off, even when i turned the unit OFF. Pillows are losy too. Did not get a good night's sleep.
Stayed 1 night in May 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good night rest
Stayed 1 night in May 2024
Response from Khyza B on 16 May 2024
Thank you for taking the time to leave a review!Im happy to see you had a great stay!

4/10 Poor

Suzanne

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities
Room was not cleaned very well and the buliding smelled.
Stayed 1 night in Apr 2024
Response from Khyza B on 1 May 2024
Im sorry to hear you had a bad experience with us, We hope you give us another try!

8/10 Good

Lyle

Traveled with partner
Liked: Amenities
The setup and colours of the hotel are nice. There's just some maintenance issues to take care of and it appears to be somewhat understaffed. The room doors are beautiful and heavy, however the door frames do not seem engineered to support their weight as at least ours out of alignment and required more than usual force to close. They were starting renovations when we stayed, so hopefully they will take care of these sort of things. I would stay here again. It would be a recommended place if maintenance and staffing were improved.
Stayed 1 night in Apr 2024
Response from Khyza B on 1 May 2024
Thank you for taking the time to leave a review. We appreicate the feedback , We hope to see you again after the remodle!

4/10 Poor

Sandy

Disliked: Cleanliness, property conditions & facilities
The property was dirty. It was behind a bunch of other stuff on a dirt road. The door was hanging off and we couldn't get it open or closed. Very good.
Stayed 1 night in Apr 2024
Response from Khyza B on 25 Apr 2024
Im sorry to hear you didnt have a good experience with us, Those doors can be a bit hard sometimes. We are in the middle of a full remodel so we hope you gave us another try!

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Coming to the property knowing the Hot tub & Pool Are in full service. Breakfast was delicious, Our room accommodations were to our satisfaction for our stay.
Stayed 1 night in Apr 2024
Response from Khyza B on 25 Apr 2024
Thank you for the great review!

10/10 Excellent

matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and easy to get into.
Stayed 2 nights in Apr 2024
Response from Khyza B on 22 Apr 2024
Thank you for the review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and reasonable price
Stayed 1 night in Apr 2024
Response from Khyza B on 8 Apr 2024
Thank you for the 5/5 review! Glad you had a great stay with us .

10/10 Excellent

Lauri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice.
Stayed 1 night in Apr 2024
Response from Khyza B on 8 Apr 2024
Thank you for the 5/5 review!

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a wonderful stay on our road trip!
Stayed 1 night in Mar 2024
Response from Khyza B on 3 Apr 2024
Thank you for taking the time to leave a review, We are happy to hear you had a great stay! Safe travels.

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and Friendly Staff and Rooms were excellent Shopping and Fuel within walking distance.
Stayed 1 night in Mar 2024
Response from Khyza B on 3 Apr 2024
Thank you for taking the time to leave a review on our property, Im happy to hear you had a great stay ! We hope to see you again!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway, nice room, good breakfast.
Stayed 1 night in Mar 2024
Response from Khyza B on 1 Apr 2024
Thank you for the great review!

10/10 Excellent

Kathy

Stayed 1 night in Mar 2024
Response from Khyza B on 22 Apr 2024
Thank you for leaving a review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pleasant surprise. We had stayed at the Holiday Inn next to Astoria and was not impressed in the least. However, on my return trip I decided to stay at the Astoria. I wish I had known beforehand we would have stayed there instead.
Stayed 1 night in Mar 2024
Response from Khyza B on 19 Mar 2024
Thank you for the 5/5 review! Im glad to hear you had a good experiance with us!

8/10 Good

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astoria stay
Clean and comfortable.
Stayed 1 night in Feb 2024
Response from Khyza B on 26 Feb 2024
Thank you for choosing the Astoria! We hope to see you again soon!

8/10 Good

Harvey, Miles City

Surprised the phone didn’t work and the floor was terribly cold.
Stayed 1 night in Feb 2024
Response from Khyza B on 13 Feb 2024
Thank you for taking the time to leave a review! Im sorry to hear about those issues you had to get them resolved . We hope to see you again soon.

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Khyza B on 18 Jan 2024
Thank you for leaving a review , We hope to see you again!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Khyza B on 18 Jan 2024
Thank you for the 10/10 review! We hope to see you again soon.

10/10 Excellent

Helen J.

Liked: Cleanliness, staff & service, property conditions & facilities
It was fabulous!
Stayed 1 night in Jan 2024
Response from Khyza B on 18 Jan 2024
Thank you for leaving a review ! I am so happy to hear you enjoyed your stay. We hope to see you again!

8/10 Good

Chuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Glendive
Everything was very good except the pillows were to firm and we were put in a handicap room even tho we were not handicap. I would recommend to anyone that this hotel was comfortable and would be a good choice to stay.
Stayed 1 night in Dec 2023
Response from Khyza B on 3 Jan 2024
Thank you for leaving a review! Our property is under a remodel at the moment and we hope to have new pillows soon! Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m literally so confused as to why this hotel isn’t rated higher. Easy to find, easy to park, staff are friendly, property is new, rooms are lovely, very clean, bed was comfortable, breakfast was great and we felt very safe. And the price was very reasonable. There is nothing I can give negative feedback on. Highly recommend!
Stayed 1 night in Dec 2023
Response from Khyza B on 18 Dec 2023
Thank you for the 5/5 review! Im so glad you had a great stay with us and hope to see you again soon!Safe travles.

6/10 Okay

Nicole

Traveled with family and small children
Liked: Staff & service
Hotel staff was wonderful. Front desk, housekeeping, breakfast gal… all so kind, helpful, welcoming. Hotel common area/breakfast area is nice. Rooms are a little funky/claustrophobic. Linens were scratchy. Pool is a bummer. Kind of run down, old, small, junky. Just not an inviting area for kids. Breakfast was amazing tho. Would stay again if I was traveling without kids.
Response from Khyza B on 18 Dec 2023
Im glad to hear you enjoyed out hotel and staff!We are undergoing a re-model on the property and we hope you give us another chance after our changes !Safe travles.

2/10 Terrible

Nicole

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
We have stayed here several times and never had a problem but this time our room was dirty. Had it not been so Kate and my husband immediately falling asleep I would have asked to move room.
Stayed 1 night in Dec 2023
Response from Khyza B on 18 Dec 2023
Im sorry to hear to didnt have a good experience while staying with us!We are looking into why your room wasnt up to standards. We hope you give us another chance.

10/10 Excellent

Jeffery, Albany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great price $60 a night cheaper than other hotels nearby.
Stayed 1 night in Oct 2023
Response from Khyza B on 18 Dec 2023
Thank you for the 5/5 review!

2/10 Terrible

Su

Stayed 1 night in Dec 2023
Response from Khyza B on 3 Jan 2024
Thank you for taking the time to leave a review.It looks like you didnt enjoy your stay,Im sorry to hear that! Our property is under-going a remodel and we hope you give us another chance!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Bed was like sleeping on a Rock! The couch was full of stains. Carpet was ripped up. Everything seemed dirty. Breakfast was horrible!
Stayed 1 night in Nov 2023
Response from Khyza B on 18 Dec 2023
Im sorry to hear to didnt have a good experience while staying with us!We are undergoing a re-model on the property and we hope you give us another chance.Safe travles.

10/10 Excellent

William Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable cost
Stayed 1 night in Nov 2023
Response from Khyza B on 13 Nov 2023
Thank you for your review! Safe travles!

4/10 Poor

Justin

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
I didn't like the fact that they put us right above the swimming pool when they had a birthday party scheduled for the pool. The noise didn't stop tell 11.
Stayed 1 night in Nov 2023
Response from Khyza B on 13 Nov 2023
Im sorry to hear you had these problems while staying with us. At any time you can request a room away from the pool area and staff would have been happy to accommdate that for you. We do hope you stay with us again. Safe travels.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Khyza B on 7 Nov 2023
Thank you for the 5/5 review! We hope to see you again soon!

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time of us staying here! Its perfect and convenient.
Stayed 1 night in Oct 2023
Response from Khyza B on 30 Oct 2023
I am happy to hear you enjoyed your stays with us! Hope to see you again!

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Khyza B on 25 Oct 2023
Thank you for the 5/5 review! Safe travles.

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as a whole was great! The employee was even better and went above and beyond in assisting us with a issue we had with our TV. This hotel and staff are awesome.
Stayed 1 night in Oct 2023
Response from Khyza B on 23 Oct 2023
Thank you for the great review! I am happy to hear you had a good stay, Hope to see you again!

2/10 Terrible

Brianna

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
We checked in after a long day of driving and then once we got everything unloaded in our room and walk downstairs we get asked if we can switch rooms because the lady below us called and complained because our son was running around which he was not. So we had to then switch rooms then we were getting ready for bed and on the top quilt there was legit dried up Sh*t on the bottom of the quilt. I called asking if I could get a new one and the reason why and said i'd have to come down to get a new one. Another reason I booked a room here because of the pool and hot tub but of course the hot tub was out of service. To say the least our stay was unpleasant after a long day of driving.
Stayed 1 night in Oct 2023
Response from Khyza B on 23 Oct 2023
Thank you for taking the time to review our property. I was made aware of this the following morning after you had already checked out. I do apologize profusely that this happened. I have made certain to retrain staff on cleaning procedures as well as guest services . Thank you for bringing this to my attention , Im sorry to hear you were dissapointed by the hot tub being closed , We are working on getting it back up and working as soon as possible.

10/10 Excellent

woi-ling

Liked: Cleanliness, staff & service, property conditions & facilities
Big room Mirroe in hathroom beeds replacing
Stayed 1 night in Oct 2023
Response from Khyza B on 17 Oct 2023
Thank you for taking the time to leave a review!Thank you for bringing the mirror to my attention. Happy and Safe travles!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Room was excellent with a great breakfast. Had trouble with the TV when I arrived and it was fixed promptly buy the staff, Highly recommend.
Stayed 1 night in Oct 2023
Response from Khyza B on 17 Oct 2023
Thank you for taking the time to leave a review!We are glad to hear you enjoyed your stay! We hope to see you again. Safe travles!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Diarrhea in toilet in the first room. Dirty tables, towels and sheets in the second room. We left. It was disgusting.
Stayed 1 night in Oct 2023
Response from Khyza B on 9 Oct 2023
Thank you for taking the time to review our property. I do apologize profusely that this happened. I have made certain to retrain staff on cleaning procedures as well as guest services. Thank you for bringing this to my attention.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Khyza B on 9 Oct 2023
Thank you for The 10/10 Review We appreciate you being a guest with us and look forward to seeing you again! Safe travels!

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Khyza B on 9 Oct 2023
Thank you for taking the time to review our property. We appreciate you being a guest with us and look forward to seeing you again! Safe travels!

10/10 Excellent

Cecile

Stayed 1 night in Sep 2023
Response from Khyza B on 23 Oct 2023
Thank you for the review! Safe travles.

8/10 Good

Corby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2023
Response from Khyza B on 2 Oct 2023
Thank you for taking the time to review our property.We hope to see you again!

8/10 Good

Karla

Stayed 1 night in Sep 2023
Response from K Brucker on 17 Oct 2023
Thank you for taking the time to leave a review!

10/10 Excellent

Dennis

Stayed 1 night in Sep 2023
Response from K brucker on 17 Oct 2023
Thank you for taking the time to leave a review!

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Friendly staff. Definitely recommend
Stayed 1 night in Sep 2023
Response from Khyza B on 21 Sep 2023
Thank you for the great review!

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Khyza B. on 21 Sep 2023
Thank you for the 10/10 ! We are glad you enjoyed your stay.

10/10 Excellent

Daryll

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night but the front desk staff were great. The room was very clean and quiet. The bed was very comfortable. The breakfast was very good with a great selection of hot and cold food. Will definitely stay there again when in the area.
Stayed 1 night in Sep 2023
Response from Khyza B on 18 Sep 2023
Thank you for taking the time to leave a review! We are happy to hear you had such a great stay and we look foward to seeing you again.

10/10 Excellent

Alan

Business traveler
We love this place
Stayed 1 night in Sep 2023
Response from Khyza B on 31 Oct 2023
Thank you for the 10/10 review! I am glad to hear you enjoy our hotel! Hope to see you again soon.

8/10 Good

Mark

Stayed 1 night in Sep 2023
Response from Khyza B on 9 Oct 2023
Thank you for taking the time to leave a review! We appreciate you being a guest with us and look forward to seeing you again! Safe travels!

2/10 Terrible

Jason

Stayed 1 night in Sep 2023
Response from Khyza B on 9 Oct 2023
Thank you for taking the time to review our property. I am so sorry to hear that you had a bad experience while staying with us. I do hope that you will be willing to give us another chance. Wishing you Safe & Happy travels.

10/10 Excellent

Gregory

Stayed 1 night in Sep 2023
Response from Khyza B on 18 Sep 2023
Thank you for the 10/10 review! Happy and safe travles!

10/10 Excellent

Robert H, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Khyza B on 18 Sep 2023
Thank you for talking the time to leave a review! We appeciate you being a guest with us! Safe travels