Basic Double Room | In-room safe, blackout drapes, free WiFi, bed sheets
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Reviews of Dickinson Inn

2 out of 5
Dickinson Inn
637 12th St W, Dickinson, ND

Reviews

6.8
Rating 10 - Excellent. 29 out of 114 reviews" "
Rating 8 - Good. 31 out of 114 reviews" "
Rating 6 - Okay. 24 out of 114 reviews" "
Rating 4 - Poor. 12 out of 114 reviews" "
Rating 2 - Terrible. 18 out of 114 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Alla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Warren

Stayed 1 night in Jan 2024

8/10 Good

Dolores

Liked: Staff & service, room comfort
Great price
The cold water in our room never got cold, just warm. Floor was a little dirty, tub and shower curtains needed cleaning. Had a desk, but no chair. Bed was clean and comfy. TV was good. Great price!
Stayed 1 night in Dec 2023

8/10 Good

emmery Jerome

It has decent rooms it close to Gas fast food and Walmart; Staff not at desk you have to call them on phone in a good area bar across the street Not bad but not the greatest either
Stayed 3 nights in Sep 2023

2/10 Terrible

Lacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Jason

Ok but needs a few updates.
Stayed 1 night in Oct 2023

2/10 Terrible

Jaime

Stayed 1 night in Nov 2023

6/10 Okay

Park

Business traveler
Liked: Staff & service
The rooms are fine it’s the bathtub that was grimy other then that I would stay again
Stayed 1 night in Oct 2023

2/10 Terrible

marlin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was older but. clean and a good deal for the price. Very close to food options and a great Mexican restaurant next door.
Stayed 1 night in Oct 2023

10/10 Excellent

Toby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
For the overall stay and price paid considering other similar options - this is a great value stay every time. Remodeling is ongoing.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Okay, I was actually pretty impressed. No, it's not a 5-star place: the facility itself is old and outdated. But, everything I saw has been remodeled--not remodeled in the sense of redesigned and modernized, but materials and fixtures have been replaced and updated. In other words, the owners haven't just let an old hotel limp on, milking its former glory for every penny they can get. They've maintained it quite well. Our room had new floors, and new bathroom fittings. Everything was clean. Again...no Hilton. But this was one of the best value-for-money places I've ever stayed.
Stayed 1 night in Sep 2023

2/10 Terrible

DARREN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didnt work. Boxelder bugs in the room. Hornets flew into room from outside through the air conditioner. Staff (the one guy) barely spoke English, was unprofessional, and looked like a homeless bum. Not wheelchair friendly at all ...property is most likely not compliant with ADA. Horrific hotel. It was a terrible experience.
Stayed 1 night in Sep 2023

8/10 Good

Bronagh

Liked: Room comfort
The location is great. Breakfast was basic but fine. There was a local park nearby so I could exercise my service dog alone, keystone is a great town for staying when visiting all the local sites. Check out Halley’s!
Stayed 1 night in Sep 2023

8/10 Good

Tammy

Liked: Staff & service
A good location in town and the wifi worked great!
Stayed 1 night in Sep 2023

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good value for an overnight stay. No frills. Poor check-in.
Stayed 1 night in Sep 2023

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Jeremy

Business traveler
Disliked: Property conditions & facilities
Good location but picture make it look nicer than it really is
Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Craig

Traveled with family
Liked: Cleanliness
Close to airport very simple
Stayed 1 night in Aug 2023

6/10 Okay

Leung

Liked: Staff & service
No chair available at the room. Electric outlets are very loose. Hard to maintain an old and obsolete place with limited upgrade.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Aug 2023

8/10 Good

Toby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Had to stay over in Dickinson and had another friendly clean affordable experience at the Dickinson Inn. Fridge and microwave in the room. It’s no frills and a little older but a solid choice for the money

8/10 Good

Toby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at the Dickinson Inn multiple times and find it a great value and comfortable stay every time. And I don’t understand some of the brutal ratings. Don’t get me wrong - I like the Hilton as much as the next guy. But for a lower price room that’s clean and not sketchy - this place is great. Hot water. Good water pressure. Friendly front desk people. (They are limited in English fyi) And every tine I stay there some improvement is being made which they’ve been working on. If I had one wish it would be to raise the rates by $2 a night and spend the money on better towels and sheets. That’s my suggestion. Thanks!
Stayed 1 night in Aug 2023

8/10 Good

Darren

Liked: Staff & service, room comfort
Great Value
This is a simple no frills hotel that served its purpose for a weary traveler driving from CA to MN. Price was very reasonable!
Stayed 1 night in Aug 2023

4/10 Poor

Julia

Nasty rag in shower
When I got into my room I put my stuff on the bed and went to use the bathroom there was a nasty dirty wet washrag in the shower. It was brown definitely gross to find in your shower that you're wanting to shower in.
Stayed 1 night in Aug 2023

4/10 Poor

Keith

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The King room we paid for didn't have lights working except by the door, so we looked at two others before we found working lamps and an outlet for my CPAP Machine. The room we got was double full beds and the Man suggested we sleep separately.....Nope. We accepted it and being tourist, we weren't in the room much. We were using the TV, had a bedside light on, and started the microwave, but everything including the frig went out. we called and after awhile the man came and criticized me for overloading the circuit with the laptop charger. I can't believe all of that was on one circuit, which can't be up to code. We were glad we didn't plug in a phone charger, as it may have started a fire...... Now, cleanliness...we found our feet picking up dirt as we walked barefoot in the room and my wife's feet were blackened went she stepped out of the tub, so she used a washcloth to wipe the floor, which turned black with dirt. The beds were well made, but mu]y wife found looked like a blood stain on the edge of the sheets. The lady, assuming she was the man's wife, wished us a good day, which was the only friendly words we heard in the entire stay for two nights. I'm sorry, but the experience will not allow us to try them again and don't recommend anyone else take that chance either. I can't believe expedia lists them.
Stayed 2 nights in Aug 2023

4/10 Poor

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price payed for this room was below par. A room with a king bed was what we booked. Upon checkin we were told on 2 queens available. Smelled old and like mildew. Not impressed for amount spent!!
Stayed 1 night in Aug 2023

6/10 Okay

Dusty

Business traveler
It was just an average hotel. No breakfast or even coffee. Beds need to be updated as you can tell rhey were old and worn out.
Stayed 1 night in Aug 2023

2/10 Terrible

Tonya

Traveled with family
Disliked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

shawn

Stayed 1 night in Aug 2023

2/10 Terrible

Gage

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
Our stay at the Dickinson Inn ended after about 45 minutes. When first arriving, we were greeted by presumably the owner, and were given our key no problem. When we got into our room, we realized that there was a sock from a previous guest poking out from under the bed- a little gross, but innocuous enough. Then things took a turn for the worse as we realized that the sheets on both beds had not been cleaned, and the sheets and pillowcases on one of the beds was covered in what appeared to be dog hair. The shower and toilet were also clearly not cleaned recently. We requested another room, which we were given with the information that "after this, no more rooms, we're all full". So we entered the second room and to our disappointment found that the sheets in this room had also not been cleaned, and that the bathroom was in even worse condition with a disposable razor cover sitting in the corner of the shower, also filled with little hairs. We went to the front desk and requested a refund, and were told to contact Expedia, who then told us that the property needed to process the refund and would be expected to within 7-10 business days. So needless to say, we were not staying at the Dickinson Inn for any longer and are awaiting a refund, fingers crossed we get it! Cannot reccomend the Dickinson Inn in any way- we have learned a very important lesson about not cheaping out when it comes to hotels.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed my stay. Friendly front desk.
Stayed 1 night in Jul 2023

6/10 Okay

PAULA

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No coffee. No cups in the room. Trouble at check in- couldn't get Expedia price.
Stayed 2 nights in Jul 2023

4/10 Poor

Crystal

Traveled with family
Disliked: Cleanliness, staff & service
I was happy to find an affordable hotel for an unexpected last minute stay. However the price should not reflect how clean your room is. Upon arrival I was highly disappointed. I had to request clean sheets in the lobby ,phone didn’t work . The response from the front desk was “yah yah I hear you”! I was given two flat sheets in silence, sheets were stained, the other bed also stained, Bathroom floor /wall dirty, microwave had mold, fridge was unplugged so smelly, bolts hanging out of wall from a tv. No light bulb in lamp, no hangers, cups, or even a bag for the ice bucket. The worst was I had a non refundable two night stay. I regret not asking for another room. The parking lot was great however. Ample parking every time. Dickinson has lots of hotels, stay anywhere else.
Stayed 2 nights in Jul 2023

6/10 Okay

D Marie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
You get what you pay for.
Dated - hall carpet hideous. Check in was good. Friendly staff. Neighborhood was quiet.
Stayed 1 night in Jul 2023

8/10 Good

Eileen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Devin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good price for an overnight stay
The price is right but the room was unclean and staff were not friendly. Good price for an overnight stay though.
Stayed 1 night in Jul 2023

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Erin

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nicer than expected.
Stayed 1 night in Jul 2023

4/10 Poor

Julianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Victoria

Disliked: Staff & service, property conditions & facilities
Too bad it was pre-paid and nonrefundable.
Stayed 1 night in Jul 2023

10/10 Excellent

Ricki

Stayed 1 night in Jul 2023

6/10 Okay

CRAIG

Stayed 3 nights in Jun 2023

2/10 Terrible

calvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude personal couldnt understand run downrating wrong 1 give it 1 star
Stayed 1 night in Jul 2023

6/10 Okay

Marshall

Liked: Cleanliness, room comfort
Decent for the price but can improve.
We appreciated the location of the Inn. Close to restaurants. The room was clean, and the beds comfortable. The drawback was the lack of typically expected things: working outlets; a microwave that you don't have to move to access a plug; and an ice container. A coffee machine would be nice but I realize that it's not a must. We did appreciate the friendly staff.
Stayed 1 night in Jul 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, room comfort
Price reflects condition and amenities
No frills hotel with easy access to interstate. There is a Mexican restaurant, Country Kitchen, and sports bar within walking distance, and that’s about it. Fast, friendly check-in. Was asked if we needed a TV. The room itself was fresh smelling, the mattress was newer, and the shower had good pressure. The hotel itself is dated and there are no pictures in the rooms, but for the price that is to be expected. We had one soap, shampoo, and conditioner in our room, and two washcloths, hand towels, and bath towels. No bath mat, Kleenex, or cups, but we didn’t ask if they had these either. They did have a microwave and small fridge. Our room was mostly clean, but could have used better sweeping. Worked okay for us for a quick night’s stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place for the price, Nice room, everything worked, quiet area, free onsite laundry.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Person at the reception desk did not speak fluent English. He was very hard to understand. Room was clean, but no coffee pot, no plastic cups, no breakfast. It’s a good sleep but no amenities.;
Stayed 1 night in Jun 2023