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Reviews of Cape Town Palms

3 out of 5
Cape Town Palms
16 Elgin Road, Milnerton, Cape Town, Western Cape

Reviews

5.8
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 3 out of 12 reviews" "

5.6/10

Cleanliness

5.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Nyararai

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a scam,
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The pool was green and the receptionist was not positive herself and told us about the complaints received at the time and we can add to the list. We feel overcharged as the document we were given to sign states R847 per night and we paid R1100??? I am awaiting answers / refund from the owner. The lady who prepares breakfast was at the property all alone and ran the place by herself. The breakfast was good.
Stayed 6 nights in Dec 2018

8/10 Good

Lindamkhonto Gah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good though we were greeted by the man of the house who seemed to be in pain, regardless of his pain he continued to serve us with love and tried to smile regardless of his condition. That was amazing, business is business. We loved our room and kids enjoyed free WiFi. We had beautiful 2 days in their home. We loved the fact that their water was not restricted. We washed any time. We will return anytime.
Stayed 2 nights in Oct 2018

2/10 Terrible

Abisha, Johannesburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner and staff were RUDE to me on check-in and I was told to make my own breakfast!!! I also had to share a bathroom of which I was NOT made aware!!! I will NEVER go there again and neither should you offer this venue on your website??
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service

6/10 Okay

Malenhle

Liked: Room comfort
Disliked: Cleanliness
hotel location is perfect and closer to shopping mall and beach.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Shavil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
It was a nice place for work in Cape Town

6/10 Okay

Marthina

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Gugulethu, East London

Disliked: Staff & service, property conditions & facilities, room comfort
Not good
Totally terrible experience.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018