Outdoor pool, sun loungers

Reviews of Oaks Ipswich Aspire Suites

4.5 out of 5
Oaks Ipswich Aspire Suites
1 West Street, Ipswich, Woodend, QLD

Reviews

8.2

Very Good

Rating 10 - Excellent. 267 out of 673 reviews" "
Rating 8 - Good. 249 out of 673 reviews" "
Rating 6 - Okay. 94 out of 673 reviews" "
Rating 4 - Poor. 45 out of 673 reviews" "
Rating 2 - Terrible. 18 out of 673 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Hot building elevator certificate out off date pool needs structural work cupboards lose assembly Staff was nice aircon hot during 8am till 4pm
Stayed 2 nights in Feb 2024
Response from Oaks Aspire on 7 Mar 2024
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 Excellent

Christine

Stayed 1 night in Jan 2024

8/10 Good

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Oaks Aspire on 7 Mar 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Noeline and John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Handy location and very friendly and helpful staff.
Response from Oaks Aspire on 7 Mar 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Warm Regards Jodi

10/10 Excellent

Noeline and John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with very friendly and helpful staff
Stayed 4 nights in Oct 2023
Response from Oaks Aspire on 7 Mar 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Harry, BUNYAN

Liked: Cleanliness, amenities
It’s a bit of an odd property in terms of its configuration, but a pretty good stay. Loved the access to local shops and facilities.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Convenient to city centre.
Stayed 5 nights in Sep 2023

10/10 Excellent

bob

Stayed 1 night in Sep 2023

6/10 Okay

Anthony

Traveled with partner
Disliked: Amenities, property conditions & facilities
Communication with Oaks was difficult, off shore. Bath towel had holes in it. View was not what is in picture and told what I would get. Spa did not work and had tiles and a cap and hat should be on the drain was missing waiting for someone’s foot to get caught. TV’s are cheap and picture crap and the bedroom one was size of a computer screen.
Stayed 1 night in Aug 2023

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
I asked for privacy important to me, and I didn't get that, 107 was so noisy and painful all night. Did not enjoy the stay
Stayed 1 night in Aug 2023

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Quick Stay
Just a quick one night stay passing through. We seemed to get upgraded from a studio to a one bedroom apartment which made the value a little better. Our room backed onto the the train line and it could be loud at times. It's ok, but we would probably try somewhere else in the future.
Stayed 1 night in Jul 2023

8/10 Good

Mary, Auckland

Traveled with family
Liked: Cleanliness, amenities
Okay venue but needs dining options
Stayed 5 nights in Jul 2023

8/10 Good

cassandra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location with excellent parking. Supermarket and resturants in walkable distance. Right next to major train line, and near the hospital, so sirens and teain noises mey bother some. so ask for room on non trainline side. Also West street is cut in half by the trainline, so make sure you enter 1 West street on the Sat nav, as searching by name, you end up at a Sushi resturant .
Stayed 4 nights in Jun 2023

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023

8/10 Good

Paula

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely outlook. The property was quiet and staff helpful and friendly. I would have liked some English breakfast/normal tea in my room.
Stayed 1 night in May 2023

8/10 Good

Kevan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Modern room with a handy kitchenette and great onsite facilities. Sauna was excellent!
Stayed 2 nights in Apr 2023

4/10 Poor

Annette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not to the usual Oaks standard. The rooms were dated and cleanliness was low standard. There were no dedicated disability parking areas for guests in the secure parking or parking close to a lift for people with disability. No in house catering was provided or noted in the advertising.
Stayed 1 night in Apr 2023

8/10 Good

Jill

Traveled with family
The rooms were fine but had not been cleaned properly, more of a once over lightly. Things had been cleaned around (eg things not moved), tiles cleaned in middle of floor but edges not for a while. Staff were friendly and property is well located.
Stayed 2 nights in Apr 2023

6/10 Okay

Dean

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Great staff and suitable facilities. The air conditioning systems within the rooms are either very old and very noisy or do not work at all.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Stayed 1 night in Feb 2023

4/10 Poor

Joe

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Extremely small studio room for the price
Stayed 1 night in Feb 2023

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great spot to stay in Ipswich

10/10 Excellent

Kayleen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely heated pool and spa. No restaurant on site. Steak restaurant nearby. Cafes and shops, supermarkets, 15 minute walk.
Stayed 3 nights in Dec 2022

10/10 Excellent

Clark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping centres & restaurants. Secure, undercover parking. Clean & well maintained. Friendly staff.
Stayed 4 nights in Nov 2022

6/10 Okay

Paul

Business traveler
Liked: Cleanliness
One night stay
Incredibly overpriced for what you get the photos online don’t align to how the hotel is it needs an upgrade facilities are worn and the building is dated. Free parking is excellent staff are lovely and check-in and check out was an easy process.
Stayed 1 night in Nov 2022

10/10 Excellent

Clark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Property was cleaned & well maintained. 2 minute drive from shopping centre. 15 minute walk to river side walk & parkland. Undercover, secure parking, short walk to restaurants.
Stayed 4 nights in Nov 2022

6/10 Okay

Brian

Stayed 2 nights in Oct 2022

10/10 Excellent

Kay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful staff. So helpful
Stayed 4 nights in Oct 2022

6/10 Okay

Trish

Stayed 1 night in Sep 2022

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend without hesitation
Stayed 1 night in Sep 2022

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great heated pool. Definitely the highlight. Felt safe and secure in the building. Lots of restaurants within walking distance
Stayed 4 nights in Aug 2022

2/10 Terrible

Steven, Cholsey

Stayed 1 night in Aug 2022

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

8/10 Good

John

Liked: Cleanliness, room comfort
Great location in Ipswich near top of town.
A great week long break based at Oaks Aspire Ipswich, alternating between local area and visiting Scenic Rim. Staff were friendly, room was spacious, facilities were as expected, weather was variable but balcony was large with both an open and covered area. Separate study area was a bonus. Great location near top of town eateries and easy walking distance to Mall & Riverlink.
Stayed 8 nights in May 2022

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very comfortable but book a room on the north side. Terrible noise from trains on the south
Stayed 2 nights in May 2022

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff were friendly.
Stayed 2 nights in May 2022

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and tidy Would highly recommend
Stayed 1 night in May 2022

8/10 Good

Lawrence

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly. Room was clean and comfortable. The only issue I had was with the parking spots which were a little small.
Stayed 3 nights in Apr 2022

10/10 Excellent

Cushla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Peter

Stayed 1 night in Mar 2022

4/10 Poor

Peter

Business traveler
Disliked: Amenities, property conditions & facilities
Tv not working in lounge . Balcony door lock not working / not safe . Car parking / access very difficult . Ackward levels , including reception - stairs - no lift at reception level !
Stayed 1 night in Mar 2022

4/10 Poor

Louise

Traveled with group
Liked: Cleanliness
Expecting more.
The TV didn’t work and the trains kept me up half the night. The ammenities were good though.
Stayed 6 nights in Feb 2022

8/10 Good

Ashleigh

Liked: Cleanliness
Stayed 2 nights in Feb 2022

8/10 Good

Craig and Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close by to Bake House Steak House and future gourmet restaurants
Stayed 1 night in Jan 2022

10/10 Excellent

Vereen

Traveled with group
Liked: Cleanliness, room comfort
Oaks Aspire.
The Oaks Aspire Ipswich is a good comfortable place to stay.. The one bedroom apartment in which I stayed was elegant with a roomy balcony, a well planned kitchen with a lounge to enjoy.. Located close to all that Ipswich has to offer.
Stayed 1 night in Jan 2022