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Reviews of Hotel Zafiro Boutique

3 out of 5
Hotel Zafiro Boutique
Calle 24A No 44 - 09, Quinta Paredes, Bogotá

Reviews

6.8
Rating 10 - Excellent. 19 out of 69 reviews" "
Rating 8 - Good. 19 out of 69 reviews" "
Rating 6 - Okay. 12 out of 69 reviews" "
Rating 4 - Poor. 4 out of 69 reviews" "
Rating 2 - Terrible. 15 out of 69 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Es sencillo y esta bien para estadia corta.
Stayed 4 nights in Dec 2023

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, excellent customer service. Fast access to the US Embassy
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel. I won’t recommend this place. Really dirty bed sheets. My mom got a rush because of that.
Stayed 5 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 11 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único negativo es que no tuviera estacionamiento
Stayed 1 night in Nov 2020

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Switch and hook hotel.
Per Hotel, There were no reservations. Hotels/Booking. com web page was taking reservations, where rooms were not available. They gladly moved me, and a 2nd couple that had the same issue to a sister hotel. THey transported us to a hotel about 8 blocks away called Blue Zafiro. Hotel was pretty nasty. but, at 3AM after waiting on this room,I just slept for a few hours and left in the morning.
Stayed 1 night in Feb 2020

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good experience
Stayed 1 night in Jul 2017

2/10 Terrible

Raffy, Aruba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not get to stay at the hotel
I received confirmation that everything was okay and no need to reconfirm from orbitz. However , when contacting the hotel on the same day of my flight I started noticing some issues. The person at the phone handled me with an unfriendly and impatient tone. I asked for a transfer to the hotel and this was never done. So from that point I suspected something weird was going on. At arrival via regular taxi they told me at the front desk that there was no room available and that they did not know what Orbitz was. Via telephone the general manager promised to place me in another hotel for free but changed the tune quickly to charge me for staying. So I booked another hotel via another website. I do not know who is at fault here and Orbitz is very difficult place to ask for issues like this.

2/10 Terrible

Safety Issues, New York, NY.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Zafiro is a dangerous tribute to informality
Hotel Zafiro is a tribute to dangerous informality. For starters, the infrastructure consists of an old residential home converted into a so called boutique hotel. There are no evacuation or scape routes since the rooms and hallways lack fire exits and/or windows. I am not an expert, but this must constitute a violation to the fire safety code of most American cities. Second, Hotel Zafiro offers paid amenities such as a shuttle service to different parts of the city in privately owned vehicles, not UBER like, they use unlicensed and uninsured cars for public service; even in Colombia that is illegal. Next, Since there is a lack of windows and circulating air, sheets and towels have a stale smell to add to a claustrophobic feeling. In addition, Hotel Zafiro lodges large groups, such was the case during my stay, with out having the appropriate infrastructure. During my stay they lodged a large group of kids crammed in the tiny social areas such as very small pantry and a small living room turned temporarily into a dining room. Imagine a crowded college dorm with a very, very small day room, exactly a chaotic atmosphere. Last but not least, Hotel Zafiro sells itself online or using e-commerce as a, "Boutique Hotel," a very over employed name for a place that does not facilitate shampoo, lotion, or even a bath cap. In conclusion Hotel Zafiro is a dangerous tribute to informality.
Response from ANDRES on 10 Apr 2017
lamentamos su mal experiencia

2/10 Terrible

EDWIN

Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Traveled with family
Stayed 2 nights in Dec 2023

4/10 Poor

Jaime

Disliked: Staff & service, property conditions & facilities, room comfort
El baño tenía una fuga en el desagüe del lavamanos y encharcó el piso.
Stayed 1 night in Nov 2023

8/10 Good

Diego armando

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Constantino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Muy buena atención por parte del personal que nos atendió. Muy limpio y esta ubicado en una buena zona donde no se escuchan ruidos de los carros. El.desayuno muy rico
Stayed 1 night in May 2023

6/10 Okay

Alicia

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

4/10 Poor

Lorena

Stayed 2 nights in Apr 2023

6/10 Okay

Yoryibel

Traveled with group
Stayed 6 nights in Apr 2023

4/10 Poor

MONICA LILIANA

Stayed 3 nights in Mar 2023

2/10 Terrible

JULIO

Stayed 1 night in Feb 2023

8/10 Good

Laura j

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities
Good. Thanks
Stayed 6 nights in Jan 2023

10/10 Excellent

NEVIS

Stayed 2 nights in Jan 2023

10/10 Excellent

FRANCISCO JAVIER

Stayed 1 night in Apr 2022

2/10 Terrible

Carlos adolfo

Stayed 1 night in Apr 2022

2/10 Terrible

PAULA ANDREA

Stayed 2 nights in Apr 2022

10/10 Excellent

Julieth

Stayed 2 nights in Apr 2022

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022
Response from zafiro on 1 Apr 2022
Buenas tardes, gracias por opinar para nosotros tu eres importante

8/10 Good

Luis Eduardo

Stayed 1 night in Mar 2022

2/10 Terrible

Andres Camilo

Stayed 1 night in Mar 2022

6/10 Okay

JAIRO

Stayed 1 night in Mar 2022

4/10 Poor

Tania

Stayed 1 night in Mar 2022

8/10 Good

Diana isabel

Stayed 2 nights in Feb 2022

10/10 Excellent

Diego

Stayed 1 night in Mar 2022

2/10 Terrible

Alvaro

Stayed 1 night in Feb 2022

2/10 Terrible

Edgar

Stayed 1 night in Feb 2022
Response from javier valera on 28 Feb 2022
Buenos dias, gracias por su puntuacion quisiramos que nos contaras mas de tu experiencia para tomar en cuenta los detalles que no fueron favorables en su estadia

10/10 Excellent

Alegna T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio, excelente ubicación, atención muy amable. Recomendado 100 por ciento!
Stayed 3 nights in Feb 2022
Response from javier valera on 28 Feb 2022
Buenos dias, muchas gracias por sus comentarios esto nos ayuda a mejorar cada dia mas, saludos

6/10 Okay

Harold

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from javier valera on 28 Feb 2022
Buenos dias, muchas gracias por su puntuacion y comentarios estamos siempre mejorardo para su comodidad y confort

8/10 Good

ERIKA

Stayed 1 night in Dec 2021
Response from zafiro on 22 Jan 2022
Buenas tardes, esperamos seguir siendo de su entera preferencia estamos muy agradecidos por su puntuación, estamos a la orden

2/10 Terrible

jorge

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
No tienen seriedad ni respeto con las reservas
Fue pésimo, porque a pesar de que llame dos veces a confirmar la reserva, nunca la realizaron y llegue a la 1 de la mañana cansado del viaje y me dicen que no hay ninguna reserva hecha, y que no tenían habitaciones disponibles, lo cual fue muy molesto teniendo en cuenta la hora en que llegaba y las veces que habia llamado a confirmar la reserva
Stayed 2 nights in Sep 2021

8/10 Good

SERGIO ALBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion alojamiento Bogotá
Si lo que buscas es un alojamiento bien ubicado, comodo, agradable, con desayuno, economico en tu viaje de paseo o negocio, te presento para mi la mejor opcion si no buscas mayores lujos
Stayed 1 night in Jul 2021

2/10 Terrible

José Ferney

hice la reserva por la aplicación y cuando llegue al hotel no habian habitaciones.
Stayed 1 night in Jun 2021

8/10 Good

NIDIA

Business traveler
Liked: Cleanliness, staff & service, room comfort
Servicio de agua interrumpido y servicio a la mesa
Stayed 1 night in May 2021

10/10 Excellent

Daniela

Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in May 2021

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Adriana María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio.
Stayed 2 nights in Feb 2021

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien 👍
Stayed 1 night in Dec 2020
Response from javier on 15 Dec 2020
Estimado Gerson, gracias por sus opinión y comentarios lo esperamos en una próxima oportunidad, le deseamos una feliz navidad y un venturoso año nuevo 2021

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran Opción
Definitivamente la mejor opción cuando el motivo de la visita es ubicarse cerca de la embajada Americana La recepción el Sr Javier y el Sr Sony asi como el equipo de trabajo son cordiales , eficientes y colaboradores
Stayed 13 nights in Nov 2020
Response from javier on 15 Dec 2020
Estimado Sr. Pablo, para nosotros fue un gusto poder haber sido de su total satisfacción y agrado, estamos atentos a su próxima visita donde será atendido con nuestra cordialidad y calidad de servicio, saludos feliz navidad y un feliz año nuevo 2021