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Opiniones sobre Cocobay Resort - All Inclusive - Adults Only

4 out of 5
Cocobay Resort - All Inclusive - Adults Only
Valley Church, Valley Church, Antigua

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 607 de 844 opiniones" "
Evaluación: 8 - Bueno. 166 de 844 opiniones" "
Evaluación: 6 - Aceptable. 47 de 844 opiniones" "
Evaluación: 4 - Mediocre. 16 de 844 opiniones" "
Evaluación: 2 - Terrible. 8 de 844 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jaime Valera, Perú

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel excelente playa
Fuimos 5 días para celebrar el cumpleaños de mi esposa. Todo estuvo super bien. Las habitaciones super acogedoras. Con ducha con vista 100% a la bahía. Estuvimos en una habitación en primera fila con vista al mar y piscina privada en la terraza. La playa espectacular y con coral a menos de 40 metros. .. perfecto para hacer snorkeling.

10/10 Excelente

Brian

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Food was great and my wife enjoyed the drinks.
Se hospedó 5 noches en mayo de 2024

4/10 Mediocre

Simoya

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Dennis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent! The staff was very attentive and curious. Kerry is an excellent waiter/butler. Janine made our stay wonderful. Highly recommend ❤️❤️
Se hospedó 3 noches en mayo de 2024
Respuesta de Kashiri D. - Customer Care el 22 may. 2024
Hello Dennis,Thank you for your wonderful feedback! We are happy to hear that you had an excellent experience with us and that our staff, especially Kerry and Janine, provided attentive and courteous service throughout your stay.Thank you for recommending us, and we look forward to welcoming you back to Cocobay Resort for another memorable stay in the future!

10/10 Excelente

Dayna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This trip was everything we hoped it would be and more. The property eas beautiful, our roomeas perfect and the staff wete wonderful. We cannot wait to return.
Se hospedó 7 noches en mayo de 2024
Respuesta de Kashiri D. - Customer Care el 22 may. 2024
Hello Dayna,Thank you for your kind words! We're thrilled to hear that your trip exceeded your expectations and that you found our property beautiful, your room perfect, and our staff wonderful. It's always our goal to provide our guests with exceptional experiences, and we're delighted that we succeeded during your stay.We can't wait to welcome you back for another memorable visit!

10/10 Excelente

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff and always wanting to make sure you are enjoying the stay. Room problem but fixed quickly when requested, otherwise would rate facilities/condition excellent. High quality food with constant changing menu's. Stayed 5 days and never had the same thing!
Se hospedó 5 noches en mayo de 2024
Respuesta de Laurie - Customer Care el 20 may. 2024
Hello TimothyThank you for leaving us this review. It is such a great feeling knowing your trip was amazing. We do look forward to hosting you again.Laurie Customer Care

8/10 Bueno

Doug

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en mayo de 2024
Respuesta de Laurie - Customer Care el 16 may. 2024
Thank you for your wonderful rating!We do look forward to the pleasure of having you back! Laurie Customer Care

10/10 Excelente

tiffanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing such a beautiful well kept place. Loved everything about it just wish there was more night time entertainment
Se hospedó 6 noches en mayo de 2024
Respuesta de Kashiri D. - Customer Care el 10 may. 2024
Hello Tiffanie,It's wonderful to hear that you enjoyed your stay and found the resort to be beautiful and well-maintained! Your feedback about the nighttime entertainment has been noted.Looking forward to hosting you again.

10/10 Excelente

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff makes you feel like family. Smaller property not the large resorts where you are a number. Everyone knew us after a few days. Looking for quiet resort this is definitely the place.
Se hospedó 6 noches en mayo de 2024
Respuesta de Laurie - Customer Care el 16 may. 2024
Thank you so much for your review!We're happy you enjoyed our personalized service and serene atmosphere. Our were delighted to cater to you and look forward to the pleasure of having you back! Laurie Custom Care

10/10 Excelente

Enoch

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its a beautiful property with great staff. The mood is definitely one for relaxation. Dont come here if your looking for something face paced. If i had any criticisms it would be the need for more signage, a chair inside the room would be handy and more lighting overall. None of these would stop me from coming back to visit. A true paradise.
Se hospedó 3 noches en mayo de 2024
Respuesta de Kashiri D. - Customer Care el 9 may. 2024
Hello Enoch,Thank you so much for your kind words and feedback! We're thrilled to hear that you enjoyed your stay with us and found our property beautiful with great staff, and that the atmosphere lent itself to relaxation. Your feedback regarding the need for more signage, a chair inside the room, and additional lighting is greatly appreciated. We're always looking for ways to enhance our guests' experience, and your insights will be shared with our team for consideration as we continue to improve our facilities. We're delighted that these minor suggestions wouldn't deter you from visiting us again. We can't wait to welcome you back to paradise for another memorable stay!

10/10 Excelente

Lori J

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Oh my god yes! These people deserve a bonus because of them—we will be coming back next March and bringing not only my brother and sister in-law that came with us but also friends.Please acknowledge Kerry, sweet sister Sasha, from the coffee shop-Jermaine ,Mr Reid, Sylvester who was helping keep the grounds looking beautiful, but also was one of the sweetest men I have ever met, Darven who is always smiling, and making us feel very special-Marlon who made some exceptional drinks as well as Kerry who we could tell, loved what he did, and wanted to make everything special, our sweet waitress Denise, Jermaine Dwanika and Sandy— We can’t say enough about these people. I have forgotten the other names of the people who made us feel special, but anyone who was working on our weeks stay that we met we’re like family and treated us as family would and I just have to say oh my god oh my god oh my God because every time we put a bite of food in our mouths,whether it was breakfast, lunch or dinner, we could not believe how five-star the food was! Your chefs are amazing. We’ve been all over the world and this is the best food we’ve ever had! The grounds were gorgeous -we loved that it wasn’t too crowded. It was romantic! The view is one of the best in the world, the flowers were amazing-the cottage was so quaint —I am going to make us a little Antigua corner in my home to mimic the colors of our porch. We love the hammock. We love the comfortable Adirondack chairs on our deck.
Se hospedó 6 noches en marzo de 2023
Respuesta de Kashiri D. - Customer Care el 4 may. 2024
Hello Lori J,Thank you so much for taking the time to share your experience with us in such detail.. Wow, we are truly overwhelmed by your glowing feedback! We are thrilled to hear that our team members made such a positive impact on your stay. It's also fantastic to hear that you enjoyed the culinary delights prepared by our chefs and we couldn't be happier that you found our grounds beautiful and romantic. Thank you for choosing to stay with us, and we can't wait to welcome you back next March with your extended family and friends. It's guests like you who make our job so rewarding.

8/10 Bueno

Anna G.

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Kashiri D. - Customer Care el 30 abr. 2024
Hello Anna G.,Thank you for your 5/5 positive rating. Looking forward to hosting you again.

10/10 Excelente

Roshni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Laurie - Customer Care el 18 may. 2024
Thank you so much for your wonderful 5 star rating! It was our pleasure to have you!Laurie Customer Care

10/10 Excelente

Laura Louise

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great ocean front views! The personal endless pool was also a must. Staff friendly. Food was good. Would definitely go again.
Se hospedó 5 noches en abril de 2024
Respuesta de Laurie - Customer Care el 25 abr. 2024
Thank you for your wonderful review Laura!We are delighted you enjoyed your personal plunge pool, friendly staff and the good food. We cannot wait to welcome you back with open arms! Laurie Customer Care

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Laurie - Customer Care el 25 abr. 2024
Thank you so much for the excellent rating! We are happy you enjoyed! Hope to see you again soon! Laurie Customer Care

10/10 Excelente

Hanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en abril de 2024
Respuesta de Kashiri D. - Customer Care el 22 abr. 2024
Hello Hanna,Thank you for your 5/5 positive rating.Looking forward to hosting you again.

8/10 Bueno

Kyrena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Laurie - Customer Care el 8 may. 2024
Hello Karen, Thank you so much for your great rating. It was our pleasure to have you both with us and we certainly look forward to the pleasure of your return! Laurie Customer Care

10/10 Excelente

Jeffrey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property and staff were amazing with wonderful amenities!!
Se hospedó 5 noches en abril de 2024
Respuesta de Kashiri D. - Customer Care el 16 abr. 2024
Hello Jeffrey,Thank you for leaving us this review!We are happy to hear that you found the property, staff & amenities wonderful and amazing.Looking forward to welcoming you again.

10/10 Excelente

Candace

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was amazing. The staff was super friendly and always so helpful. I would return again and again!
Se hospedó 7 noches en abril de 2024
Respuesta de Kashiri D. - Customer Care el 10 abr. 2024
Hello Candace,Thank you for leaving us this review following your recent stay.We are pleased to know that everything was amazing and that you will return again and again! Cannot wait to host you again.

10/10 Excelente

Rachel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely stay at Cocobay! Will definitely be returning!
Se hospedó 7 noches en abril de 2024
Respuesta de Kashiri D. - Customer Care el 9 abr. 2024
Thank you for leaving us this review Rachel. We are thrilled to know that you had a lovely stay here with us and that you will be returning. Looking forward to welcoming you back!

10/10 Excelente

Megan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very beautiful and peaceful ❤️
Se hospedó 4 noches en abril de 2024
Respuesta de Kashiri D. - Customer Care el 8 abr. 2024
Hello Megan,Thank you for leaving us this review. We appreciate the kind words about our beautiful and peaceful Resort.We look forward to welcoming you back!

10/10 Excelente

Emily

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Kashiri D. - Customer Care el 30 abr. 2024
Hello Emily,Thank you for your 5/5 positive rating. Looking forward to hosting you again.

10/10 Excelente

Alyssa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Kashiri D. - Customer Care el 8 abr. 2024
Hello Alyssa,Thank you for this 5/5 positive rating. We really appreciate and hope to host you again.

10/10 Excelente

Jodi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay at Cocobay. The food was awesome, every meal, and the service was even better. The resort was quiet, pools not crowded, and beaches are beautiful. I've never stayed somewhere that I felt like the staff truly wanted to do everything they could to help us and make us happy. They even served one of our dinners in the bar/lounge area so we could watch some of the NCAA Basketball playoffs!
Se hospedó 4 noches en marzo de 2024
Respuesta de Laurie - Customer Care el 7 abr. 2024
Thank you so much for your wonderful review Jodi!It was our sincere pleasure to have you both with us. We truly enjoyed hosting you and look forward to the pleasure of your return. Laurie Customer Care

10/10 Excelente

John Kevin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unbelievable! Staff service and food were excellent. Look no further.
Se hospedó 7 noches en marzo de 2024
Respuesta de Kashiri D - Customer Care el 5 abr. 2024
Hello John!Thank you so much for leaving us this review. We are so pleased to know that you tremendously enjoyed your stay with us!Hope to see you again really soon.

10/10 Excelente

stacey r

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I celebrated my 40th at this magical place! They take amazing care of you!! I can’t even thank the staff enough for making my Birthday memorable!! I will always come back!! The entire staff was welcoming and created such an amazing vacation!! Kemlin will take very good care of you!! Ms. Denise, Jeremiah, Mr. Reed, Marlon,and Mr Kerry gave us the best swim up breakfast and photo shoot!! All the bartenders were incredible!! I love this place!! I met amazing couples whom also said they been here a few times the new ones like me also said they’d always come back!! This place is truly paradise for all of your needs!! Highly highly recommend!! A time was had indeed and I can’t wait to go back!!
Se hospedó 4 noches en marzo de 2024
Respuesta de Kashiri D. - Customer Care el 2 abr. 2024
Happy Belated Birthday Stacey! We appreciate this wonderful review you took the time out to leave us following your recent stay. Your compliments on our staff's service are held in high regard. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay.We are happy to know that you will be returning and we can't wait to host you again!

10/10 Excelente

david

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Much much better than their website! Coconut is a fantastic destination. The rooms are great, well looked after, and the perfect mix on the decks of Sun and shade. Staff are fantastic. Go. Enjoy. You wont regret it.
Se hospedó 4 noches en marzo de 2024
Respuesta de Kashiri D. - Customer Care el 2 abr. 2024
Hello David,Thank you for leaving us this review. We are pleased to know that you had such fantastic time and our staff took great care of you. Looking forward to hosting you again soon.

10/10 Excelente

Tanya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This resort was perfect if you are looking for a total unplug. It was quiet and romantic, beaches are beautiful, staff is wonderful and the food is as great. There is definitely not a ton to do aside from relax and chill out- which is exactly what we were looking for. Would definitely recommend and come again.
Se hospedó 5 noches en marzo de 2024
Respuesta de Kashiri D. - Customer Care el 27 mar. 2024
Thank you for leaving us this wonderful review Tanya following your recent stay with us.We're happy to learn that we have succeeded in providing a great guest experience at our hotel for you with particular highlights being our wonderful staff and the great food.Thank you once again for this wonderful review and we do hope to host you again really soon!

8/10 Bueno

Dean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nariba was especially helpful and kind at the front desk. Excellent human.
Se hospedó 4 noches en marzo de 2024
Respuesta de Kashiri D. - Customer Care el 19 mar. 2024
Hello Dean,Thank you for taking the time out to leave us this review. Kudos to Nariba for being extremely helpful and kind. Looking forward to welcoming you back.

10/10 Excelente

Courteney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was excellent and so sweet! The property and beaches were beautiful. This resort was small, relaxing, and perfect for a honeymoon.
Se hospedó 5 noches en marzo de 2024
Respuesta de Kashiri D. - Customer Care el 10 mar. 2024
Thank you for taking the time out to leave us this review Courteney. It is a great feeling knowing you had such a perfect honeymoon. We do hope to welcome you back again for your anniversary! :)

8/10 Bueno

Phillip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the room service coffee in the morning. Loved the views. Staff was great. Food was subpar.
Se hospedó 6 noches en febrero de 2024
Respuesta de Kashiri D. - Customer Care el 10 mar. 2024
Hello Phillip,Thank you for leaving us this review. We are pleased to know that you loved the room service, views, staff and food. Looking forward to hosting you again.

10/10 Excelente

Ryan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful facilities and amazing staff!
Se hospedó 4 noches en febrero de 2024
Respuesta de Kashiri D. - Customer Care el 29 feb. 2024
Hello Ryan,Thank you for leaving us this review. We are delighted to know that you enjoyed your stay and we do look forward to welcoming you back soon.

10/10 Excelente

Frank

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrific
Se hospedó 7 noches en febrero de 2024
Respuesta de Kashiri D. - Customer Care el 19 feb. 2024
Hello Frank,Thank you for your review. We are happy to hear that you had a terrific time and we do look forward to welcoming you back.

6/10 Aceptable

Greg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The menu is quite limited and the portions are very small. Also they charge an additional premium for anything that is appetizing for example: USD $38 for a very thin and tiny NY Strip steak.
Se hospedó 4 noches en febrero de 2024
Respuesta de Kashiri D. - Customer Care el 16 feb. 2024
Hello Greg,Thank you for sharing candid feedback after your recent stay at Cocobay Resort. We are truly sorry that you left feeling that you did not enjoy the food experience you anticipated. We appreciate that you felt disappointed and we sincerely apologize for not meeting your expectations. Hopefully, you will allow us the opportunity to make things right by visiting again.

6/10 Aceptable

Stacie

Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The property needs to be updated, especially the bathroom. For the price of the stay, the room should have luxury. The staff were great.
Respuesta de Kashiri D. - Customer Care el 8 feb. 2024
Hello Stacie,Thank you for sharing candid feedback after your recent stay at Cocobay Resort. We do appreciate your feedback and will be taking these tips into consideration.

10/10 Excelente

Cynthia Shauck

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was exactly what we were looking for--a boutique resort that was quiet, unpretentious, offering great service, excellent food, lovely accommodations, a beautiful beach and pools. Gorgeous views, very laid back and relaxing.
Se hospedó 6 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 7 feb. 2024
Hello Cynthia,We are so happy to hear that you enjoyed your stay with us and this was exactly what you were looking for. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, so don’t be a stranger. Thanks again!

10/10 Excelente

Dimitrios

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A perfect gem in the Caribbean with very romantic setting. The views are amazing but the staff made the stay even better
Se hospedó 5 noches en diciembre de 2023
Respuesta de Kashiri D. - Customer Care el 30 ene. 2024
Hello Dimitrios, Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a guest. We look forward to hosting you again soon.

4/10 Mediocre

Dorothy

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Lots of deferred maintenance.
Se hospedó 7 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 29 ene. 2024
Hello Dorothy,Thank you for sharing candid feedback after your recent stay at Cocobay Resort. We are truly sorry that you left feeling that you did not enjoy the resort experience you anticipated. We apologize for not meeting your expectations. Hopefully, you will allow us the opportunity to make things right by visiting again.

10/10 Excelente

Tracy Lynn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 27 ene. 2024
Hello Tracy Lynn,Thank you for your 5/5 rating. We look forward to welcoming you again.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would like to see breakfast extended to a later time in the morning
Se hospedó 10 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 24 ene. 2024
Hello David,Thank you for your feedback. We will take this into consideration.Hope to host you again soon.

8/10 Bueno

Mauricio

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was great for a quiet getaway. Unlike many resorts we have been to. We enjoyed the change but it may not be everyone’s cup of tea. Only thing we didn't love was that our view was obstructed so our plunge pool was freezing the entire time making it unusable. We paid a-lot more for thar upgrade so it was a bummer. Otherwise the staff was friendly and we enjoyed our stay. Also, they do treat the area for bugs so we didn't have any issues, loved that!
Se hospedó 6 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 23 ene. 2024
Hello Mauricio,Thank you for leaving us this review. We are happy that you enjoyed your stay despite your view being obstructed. Looking forward to the opportunity to host you again.

10/10 Excelente

Denise

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There are no activities (bingo, games, etc) on site as there are with other resorts. Also, no television in the rooms.
Se hospedó 4 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 23 ene. 2024
Hello Denise,Thank you for leaving us this review. We do hope to host you again in the future.

10/10 Excelente

Miguel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good food and drinks
Se hospedó 3 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 30 ene. 2024
Hello Miguel,Thank you for your review. We are pleased to know that you enjoyed the food and drinks.Looking forward to welcoming you back.

8/10 Bueno

Claude

Se hospedó 3 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 5 feb. 2024
Hello Claude,Thank you for this 4/5 rating. We hope to host you again.

10/10 Excelente

Maria, New York

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A wonderful stay. First time in Antigua. Would definitely come again. Perfect to get away from the winter temps.
Se hospedó 6 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 12 ene. 2024
Hello Maria,Thank you for your review. We are happy to hear that you had a wonderful time for your first time in Antigua. We definitely would love to host you again.

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful retreat
We had a wonderful stay here. The staff are lovely, the pool and beach are gorgeous, and our suite was amazing; a little rustic, but that gave it charm. The only big negative was the bang average food. It’s a set menu each day and honestly we slightly dreaded it each day 😂. Not that it wasn’t perfectly edible, just stale bread, fish tougher than a flip flop, orange juice from a concentrate carton. We had 9 meals and non were great, but we’re still really happy we went! Much better than the loud mega resorts.
Se hospedó 3 noches en enero de 2024
Respuesta de Kashiri D. - Customer Care el 11 ene. 2024
Hello Joseph,Thank you for sharing candid feedback after your recent stay at Cocobay Resort. We are truly sorry that that you did not enjoy the food. We appreciate that you felt disappointed and we sincerely apologize for not meeting your expectations. Hopefully, you will allow us the opportunity to make things right by visiting again.

10/10 Excelente

Scott

Se hospedó 7 noches en diciembre de 2023
Respuesta de Kashiri D. - Customer Care el 29 ene. 2024
Hello Scott,Thank you for leaving us this 5/5 rating. We do appreciate it & look forward to welcoming you again.

10/10 Excelente

Amber

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful setting for connecting with your loved one. I got engaged at Cocobay and hope to come back for our honeymoon!
Se hospedó 7 noches en diciembre de 2023
Respuesta de Kashiri D. - Customer Care el 9 ene. 2024
Hello Amber,Congratulations on the engagement!!! We definitely hope to welcome you back for the honeymoon.

10/10 Excelente

Olivia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing property with very good staff and all inclusive dining/bar options. Close to the best beaches on the island. Sheer Rocks restaurant was also very good.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Kashiri D. - Customer Care el 9 ene. 2024
Hello Olivia,Thank you for leaving us this review. We are glad that you found the property amazing and our staff good. Hopefully we get the opportunity to host you again.

10/10 Excelente

Claire

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 10 noches en diciembre de 2023
Respuesta de Kashiri D. - Customer Care el 9 ene. 2024
Hello Claire,Thank you for leaving us this 10/10 rating. We do appreciate it.