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Opiniones sobre Hampton Inn & Suites Tahoe-Truckee

2.5 out of 5
Hampton Inn & Suites Tahoe-Truckee
11951 State Highway 267, Truckee, CA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 361 de 579 opiniones" "
Evaluación: 8 - Bueno. 157 de 579 opiniones" "
Evaluación: 6 - Aceptable. 34 de 579 opiniones" "
Evaluación: 4 - Mediocre. 18 de 579 opiniones" "
Evaluación: 2 - Terrible. 9 de 579 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

cachuchin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy amables el servicio al cliente
Se hospedó 1 noche en marzo de 2024
Respuesta de Ross McNamara- AGM el 27 mar. 2024
Dear Valued Guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us and our friendly service. We look forward to hosting you again the next time you're in the area! Kind regards, Ross McNamaraAssistant General Manager

10/10 Excelente

Peter

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff and property.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ross McNamara- AGM el 21 may. 2024
Dear Valued Guest,Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed our property and friendly service. We look forward to hosting you again the next time you visit the area!Best regards,Ross McNamaraAssistant General Manager

10/10 Excelente

Laurin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It felt like a luxury hotel in the woods!
Se hospedó 1 noche en mayo de 2024
Respuesta de Ross McNamara- AGM el 21 may. 2024
Dear Valued Guest,Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us and our location. We look forward to hosting you again the next time you visit the area!Best regards,Ross McNamaraAssistant General Manager

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Ross McNamara- AGM el 21 may. 2024
Dear Valued Guest,Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us, and we look forward to hosting you again the next time you visit the area!Best regards,Ross McNamaraAssistant General Manager

10/10 Excelente

Donghai

Se hospedó 2 noches en abril de 2024
Respuesta de Ross McNamara- AGM el 11 may. 2024
Dear Valued Guest,Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us, and we look forward to hosting you again the next time you visit the area!Best regards,Ross McNamaraAssistant General Manager

10/10 Excelente

Lorraine

Se hospedó 1 noche en abril de 2024
Respuesta de Ross McNamara- AGM el 11 may. 2024
Dear Valued Guest,Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us, and we look forward to hosting you again the next time you visit the area!Best regards,Ross McNamaraAssistant General Manager

10/10 Excelente

Juley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to downtown Truckee and ski slopes Staff is very attentive and nice Breakfast is OK. But it is free
Se hospedó 2 noches en abril de 2024
Respuesta de Ross McNamara- AGM el 11 abr. 2024
Dear Valued Guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee! We are pleased to hear that you enjoyed your stay and our friendly service. We look forward to hosting you again the next time you are visiting the area. Best regards, Ross McNamaraAssistant General Manager

10/10 Excelente

Katherine

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice stay
Se hospedó 3 noches en marzo de 2024
Respuesta de Ross McNamara- AGM el 4 abr. 2024
Dear Valued Guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us and look forward to hosting you again the next time you are in the area! Kind regards, Ross McNamaraAssistant General Manager

8/10 Bueno

Terri

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The Hampton Inn and Suites is conveniently located to Palisades Tahoe with just a short 25 min ride to the mtn -- when there are no issues with traffic delays. This is an older property that has been well maintained. Décor is dated, however the property, rooms, lobby, fitness area and pool is clean and well kept. No smells which is key for me!! Continental breakfast was included with our stay which was very nice, good selection of breakfast foods, coffee, tea, etc. Nothing over the top, appropriate for a breakfast on the go. We will stay here again!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Ross McNamara - AGM el 28 mar. 2024
Dear Valued Guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee! We are pleased to hear that you enjoyed your stay, and we look forward to hosting you again the next time you're visiting the area. Kind regards, Ross McNamaraAssistant General Manager

8/10 Bueno

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
This hotel is just fine—offering clean and spacious rooms and easy, friendly service. Highly recommend for a night or two.
Respuesta de Ross McNamara - Assistant General Manager el 19 mar. 2024
Dear valued guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee! We are pleased to hear that you enjoyed your stay with us, and we look forward to hosting you again in the near future. Best regards, Ross McNamaraAssistant General Manager

10/10 Excelente

Jay

Se hospedó 1 noche en marzo de 2024
Respuesta de Ross McNamara- AGM el 4 abr. 2024
Dear Valued Guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us and look forward to hosting you again the next time you are in the area! Kind regards, Ross McNamaraAssistant General Manager

8/10 Bueno

Yuwaye, Burlingame

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall good. Clean rooms, efficient service. Only complaint was that the bed was a bit soft.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ross McNamara- AGM el 10 mar. 2024
Dear Valued Guest, Thank you for your choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay and look forward to hosting you again the next time you're in the area. Kind regards, Ross McNamara Assistant General Manager

10/10 Excelente

Jun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall a budget place that is worth the money. Breakfast is very good.
Se hospedó 3 noches en febrero de 2024
Respuesta de Ross McNamara- AGM el 9 mar. 2024
Dear Valued Guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay and we look forward to hosting you again the next time you are in the area!Best Regards, Ross McNamaraAssistant General Manager

10/10 Excelente

Chung-Shang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Ross McNamara- AGM el 25 feb. 2024
Dear valued guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay and look forward to hosting you again the next time you're in the area!Cheers!Ross McNamaraAssistant General Manager

8/10 Bueno

shashikant

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked the breakfast and other amenities.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ross McNamara - AGM el 23 feb. 2024
Dear valued guest, Thank you so much for choosing to stay with us at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you had a great stay and enjoyed our amenities and breakfast. We hope that we are able to host you again the next time you're in the area! Regards, Ross McNamara Assistant General Manager

10/10 Excelente

David

Se hospedó 1 noche en febrero de 2024
Respuesta de Ross McNamara- AGM el 27 mar. 2024
Dear Valued Guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us. We look forward to hosting you again the next time you're in the area! Kind regards, Ross McNamaraAssistant General Manager

8/10 Bueno

Roger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Ross McNamara - AGM el 14 feb. 2024
Hello Roger, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Regards, Ross McNamaraAssistant General Manager

4/10 Mediocre

Edward

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice experience except for terrible beds, pillows and bedding. And therefore nearly no sleep for me and my wife.
Se hospedó 2 noches en enero de 2024
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hi Edward, I am sorry to hear that you and your wife were unable to sleep during your stay with us due to the bedding. I would like to connect with you to learn more about this. Please contact me at 530.587.1197 or ross.mcnamara@hilton.com at your earliest convenience. Thank you, Ross McNamaraAssistant General Manager

10/10 Excelente

Ria, Aurora

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are friendly. I meet 3 different front desk from the time i checked in to the time i checked out. All 3 always have a smile on their faces.
Se hospedó 1 noche en enero de 2024
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hello Ria, Thank you so much for your feedback! We are happy to hear that you enjoyed our friendly service. We hope to host you again next time you're visiting the area! Thank you, Ross McNamaraAssistant General Manager

10/10 Excelente

Jacqueline

Se hospedó 1 noche en enero de 2024
Respuesta de Ross McNamara- AGM el 27 mar. 2024
Dear Valued Guest, Thank you for choosing to stay with us here at Hampton Inn & Suites Tahoe-Truckee. We are pleased to hear that you enjoyed your stay with us. We look forward to hosting you again the next time you're in the area! Kind regards, Ross McNamaraAssistant General Manager

10/10 Excelente

Alicia

Se hospedó 1 noche en enero de 2024
Respuesta de Ross McNamara - AGM el 14 feb. 2024
Hello Alicia, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Regards, Ross McNamaraAssistant General Manager

10/10 Excelente

Hila, Los Altos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hello Hila, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Thank you, Ross McNamaraAssistant General Manager

10/10 Excelente

evelyn

Se hospedó 1 noche en enero de 2024
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hello Hila, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Thank you, Ross McNamaraAssistant General Manager

8/10 Bueno

Lok

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hello Hila, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Thank you, Ross McNamaraAssistant General Manager

4/10 Mediocre

Vasilios, New York

Viajó con su pareja, Viajó con mascotas
No le gustó: Limpieza, estado de la propiedad e instalaciones
Old rooms, dirty carpet. Price was high but needed place to stay over holiday weekend.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hi Vasilios, I am sorry to hear about your experience. I would like to connect with you to learn more about this. Please contact me at 530.587.1197 or ross.mcnamara@hilton.com at your earliest convenience. Thank you, Ross McNamara

4/10 Mediocre

David

Le gustó: Personal y atención
No le gustó: Limpieza
Location is good, but not worth the price. Not good for people with allergies to cat or dog dander as the carpeting holds a lot of pet hair from previous occupants. Our noses dripped and we sneezed the entire time in the room. There was nothing that could be done except cut our visit short.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hi David, I am sorry to hear about your experience. I would like to connect with you to learn more about this. Please contact me at 530.587.1197 or ross.mcnamara@hilton.com at your earliest convenience. Thank you, Ross McNamara

10/10 Excelente

Michelle, san francisco

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hello Hila, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Thank you, Ross McNamaraAssistant General Manager

10/10 Excelente

Maura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hello Hila, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Thank you, Ross McNamaraAssistant General Manager

10/10 Excelente

vijaya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hello Hila, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Thank you, Ross McNamaraAssistant General Manager

8/10 Bueno

Noel

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ross McNamara - Assistant General Manager el 7 feb. 2024
Hello Hila, Thank you for your feedback! We truly appreciate it and hope to host you the next time you're visiting the area!Thank you, Ross McNamaraAssistant General Manager

8/10 Bueno

George

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Friendly staff
Great location, very very friendly staff. Rooms are a little outdated but clean. The staff makes up for it. Thank you!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Stephen, Santa Clara

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jamie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place, friendly people
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Carole

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

seng kong

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice overnight stay.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
beautiful area. Great decor, loved the funishings in lobby and Breakfast area. Very comfortable. Breakfast staff very clean and organized. Always was on top of everything.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Phillip

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very helpful and the property was very clean.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Tommy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Ellen

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Carpet needs replacing, or at least a deep cleaning.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

jungsil

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Heather

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Paulus

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice hotel and property
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very quiet and clean; convenient location to Lake Tahoe
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Syed

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient location, liked the lobby’s wooden decor. Breakfast was delicious with good assortment. Rooms and corridors needs update. Carpet and upholstery looks old and gives a depressed feeling. Staff was friendly and helpful.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Mary

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Just okay
I’m a big fan of Hampton Inns but this one falls a little short. It could definitely use a “refresh”. Lots of stains on the carpet, not quite as many choices at breakfast, etc.
Se hospedó 1 noche en septiembre de 2023