Área de sala de estar

Opiniones sobre YAYS The Hague Willemspark

3.5 out of 5
YAYS The Hague Willemspark
Koninginnegracht 20, The Hague

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 53 de 72 opiniones" "
Evaluación: 8 - Bueno. 16 de 72 opiniones" "
Evaluación: 6 - Aceptable. 2 de 72 opiniones" "
Evaluación: 4 - Mediocre. 1 de 72 opiniones" "
Evaluación: 2 - Terrible. 0 de 72 opiniones" "

9,4/10

Limpieza

9,6/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Nicolas

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 17 noches en septiembre de 2023
Respuesta de TEAM YAYS Insider The Hague Willemspark el 27 sept. 2023
Dear guest, thanks for your stay with us and the given feedback. We are happy you seemed to like your stay and we love to welcome you back in the future.Kind regards,

6/10 Aceptable

Dania

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 6 noches en agosto de 2023
Respuesta de Josue el 2 sept. 2023
Dear Dania,Thank you for your stay with us and your given feedback. We noticed that according to your rating, you were not completely satisfied with your stay with us. Would you like to contact us to discuss this and help us to further improve?Please know we are open for your honest feedback.Kind regards,

10/10 Excelente

manuel

Le gustó: Limpieza, estado de la propiedad e instalaciones
Un apartamento nuevo , muy cómodo y funcional.
Se hospedó 1 noche en julio de 2023
Respuesta de YAYS insiders el 4 ago. 2023
Hello,We are so pleased you enjoyed your stay with us and our apartment!Best regards

10/10 Excelente

David

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 7 noches en abril de 2024

4/10 Mediocre

Nathalie, DARTMOUTH

Viajó con su familia
No le gustó: Servicios
Similarly to other reviews, the staff were kind and tried their best. The first room was in the basement, not at all what is shown in the images online. It was dark and not at all inviting or hospitable. We stayed in an alternate room, street level the first night while waiting for another room. The second night we were moved to another room, similar to the one as seen on Expedia. This room had a broken sofa, the staff were aware, as well as a broken coffee machine. The coffee machine was replaced with another broken and leaking machine. After wasting a sleeve of coffee we gave up. The location is as expected. I would not return and I advise any future guests to expect similar experiences.
Se hospedó 4 noches en mayo de 2024
Respuesta de YAYS Insider el 22 may. 2024
Dear Nathalie,Thank you for your feedback. We sincerely apologize for any inconvenience you experienced during your stay. We understand how frustrating this must have been and deeply regret that we did not meet your expectations. Your feedback is very important to us, and we will use it to improve our services.Despite this, we hope that you were still able to enjoy your time with us. Please feel free to reach out if there is anything more we can do for you. Kind regards, YAYS

10/10 Excelente

Randy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice kitchen. I like that salt, pepper, and a small amount of oil was provided. The appliances all worked and the heated towel rack was great.
Se hospedó 2 noches en abril de 2024
Respuesta de Phoebe el 16 may. 2024
Hello guest Randy,Thank you so much for your feedback. Hopefully, you will choose to stay with us again.Best regards,

10/10 Excelente

Randy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property is close to den Haag Central station, and the local tram stop. The kitchen was well supplied, but salt and pepper would have been nice. It was a good value.
Se hospedó 1 noche en abril de 2024
Respuesta de Phoebe el 16 may. 2024
Hello guest Randy,Thank you so much for your feedback. Hopefully, you will choose to stay with us again.Best regards,

8/10 Bueno

Tammo

Se hospedó 4 noches en marzo de 2024
Respuesta de Insider Team el 16 may. 2024
Hello guest Tammo,Thank you very much for your feedback.Best Regards,

10/10 Excelente

Holly

Se hospedó 6 noches en diciembre de 2023
Respuesta de Yolanda el 21 ene. 2024
Hello Holly,We appreciate taking the time to rate our location. We hope to see you again.Kind regards,YAYS Insider

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Friendly and helpful staff, excellent and well equipped apartment, in a great location, we will definitely stay here again and have already recommended it to friends and family.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Josue el 1 ene. 2024
Hi John, We are very happy to hear that you enjoyed your stay with us!We look forward to welcoming you back to The Hague!Kind regards,

10/10 Excelente

Achol, Tysons

Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Simon

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The reception staff was all really lovely (including Kevin) who helped us especially given I was almost 9 month pregnant they were super accommodating. Everything you need inside & the coffee was lovely. It was walking distance to the main centre and very close to the main station. I will definitely come again if I have the chance.

10/10 Excelente

Achol, Tysons

Se hospedó 6 noches en diciembre de 2023
Respuesta de Yolanda el 21 ene. 2024
Hello,Hope all is well. We really appreciate the reviews and nice Christmas present to the team. We hope to see you soon!Kindly,YAYS Insider

8/10 Bueno

Bradley

8/10 Bueno

Dirk

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yolanda el 21 ene. 2024
Hello,We appreciate taking the time to rate our location. Hope to see you again soon.Kindly,YAYS Insider

10/10 Excelente

Iuliia

Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2023
Respuesta de Josue- YAYS Insider el 8 oct. 2023
Hi Luliia,Thank you for your high rating! We are very happy you had a good stay with us. We hope you will come back in the near future!Kind regards,

10/10 Excelente

Sorin, Edmonton

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Easy to check in and out via online ( email sent by hotel), no cleaning services during the stay, so no one to disturb you in the mornings, clean rooms and bathroom. Per total a good experience on this property. Recommended.
Se hospedó 6 noches en septiembre de 2023
Respuesta de Team YAYS el 25 sept. 2023
Thank you for your gracious review and perfect score. It was our pleasure to host you and we look forward to welcome you back to a YAYS again soon.

10/10 Excelente

Teresa

Le gustó: Estado de la propiedad e instalaciones
This property is perfect for a stay in Hague especially if you want to visit surrounding towns. The tram (line 9) is literally across the street which takes you everywhere local including down to the beach. Tram line 1 is just a few blocks away and will take you straight to Delft. The main train station and historic district is a lovely, scenic 12 minute stroll away. The staff could not be more friendly!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Josue el 24 sept. 2023
Hi Teresa,Thank you for taking the time to review your recent stay with us. We are very happy to hear that you enjoyed your stay with us so much! Thank you as well for your lovely kind words!We are looking forward to welcoming you back to The Hague!Kind regards,

10/10 Excelente

PIERRE

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Super séjour à La Haye
très bel appartement, grand, fonctionnel, agréable, propre, très bien situé, calme. Rien à redire, c'était parfait
Se hospedó 3 noches en septiembre de 2023
Respuesta de Josue el 17 sept. 2023
Merci d'avoir pris le temps de nous faire part de vos impressions suite à votre séjour.Nous sommes ravis de constater que celui-ci s'est bien déroulé et espérons vous accueillir de nouveau prochainement.Excellente soirée,

10/10 Excelente

Rena

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place and location but a bit pricy
Se hospedó 2 noches en septiembre de 2023
Respuesta de Josue el 10 sept. 2023
Greetings Rena,Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed your stay! Please don't hesitate to contact us should you ever return to the city.We look forward to making your next stay even better!Warmest Regards,

8/10 Bueno

Isabelle

Le gustó: Limpieza, comodidad de la habitación
Bon séjour, malgré un prix parking à 30 euro la nuit..... Non ce n'est pas une erreur....30 euro la nuit.....
Se hospedó 4 noches en septiembre de 2023
Respuesta de Team YAYS Insiders The Hague Willemspark el 9 sept. 2023
Dear guest,Thank you for your stay and your feedback. The prices of parking are in international cities like The Hague expensive indeed. But our insiders can always help you with cheaper alternatives. We will check if our prices are competitive. Thanks again for your feedback and stay.

8/10 Bueno

Harry

Le gustó: Limpieza, estado de la propiedad e instalaciones
Excellent location to dining and attractions.
Se hospedó 2 noches en agosto de 2023
Respuesta de Josue el 2 sept. 2023
Thank you for your valued feedback and for your stay with us.We are looking forward to welcoming you back soon!Kind regards,

8/10 Bueno

Alexandra

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Das Apartment ist für 3 Personen sehr beengt, ansonsten alles top.
Se hospedó 5 noches en agosto de 2023
Respuesta de Josue el 2 sept. 2023
Hello,Thank you for your feedback, and for the generally good review. The varying layouts of our apartments can sometimes make the apartments appear and feel less spacious then they actually are. We are working on improving this to better accommodate you, our future guests, further.Kind regards,

10/10 Excelente

Gregory

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Nice room, very clean, everything worked. Nice central location on edge of old city, near tram & 10 minute walk from central station. Good communication from staff who were very friendly. Its a little way from any food stores so plan ahead if you want to make good use of the in-room kitchen. Parking on site is limited & worth booking ahead if you are bringing a car
Se hospedó 3 noches en agosto de 2023
Respuesta de Josue el 21 ago. 2023
Hello Gregory, Thank you for sharing your feedback and the amazing rating! We are glad you enjoyed your stay with us. Please feel welcome to visit us again soon.Kind regards,

10/10 Excelente

Radharani, Bellevue

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Apartment was well outfitted.
Se hospedó 2 noches en julio de 2023
Respuesta de Team YAYS el 1 sept. 2023
Thank you for your great score and nice comment. We are so pleased you enjoyed your stay with us.

8/10 Bueno

Giovanna

Viajó con su familia y niños pequeños
Le gustó: Estado de la propiedad e instalaciones
Es war alles gut. Die Mitarbeiter sehr nett und immer da, wenn man sie braucht. Einrichtung Zimmer ok. Bei Ankunft hätte das Zimmer etwas sauberer sein können, beim zweiten Housecleaning war das Appartement sauberer. Topf und Pfanne könnte man austauschen, waren schon etwas beschädigt. Aber im Großen und Ganzen zu empfehlen.
Se hospedó 9 noches en julio de 2023
Respuesta de YAYS Insiders el 4 ago. 2023
Hello,thank you for your review, and your generally kind words. We will look at our housekeeping and improve. Kind regards,

10/10 Excelente

Simen Berg

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Yolanda el 23 jul. 2023
Dear guest,We appreciate your time in rating our YAYS location. We are pleased to know you enjoyed your stay with us. We hope to see you again in the near future.Best Regards,YAYS Insider Team

10/10 Excelente

Markus

Se hospedó 1 noche en julio de 2023
Respuesta de Yolanda el 19 jul. 2023
Thank you very much for taking the time to review our location. We are glad you enjoyed your stay! We hope we can accommodate you again in the near future.Warm regards,YAYS Insiders

10/10 Excelente

Marcin

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Perfect place for family in the quiet city centre
Comfortable apartment for the familiy of 4. Very helpful and kind staff. Quiet and safe place.
Se hospedó 6 noches en julio de 2023
Respuesta de Josue- YAYS Insider el 17 jul. 2023
Hi Marcin,Thanks for your stay with us. It was our pleasure to host you and your family.We are looking forward to welcoming you again during your next visit to The Hague!

10/10 Excelente

René

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Perfect family place!
Excellent apartment hotel! We stayed for 3 nights. Perfect distance to the city and the beach. Very helpful staff. Would absolutely recommend this place.
Se hospedó 3 noches en julio de 2023
Respuesta de Iain YAYS Insider el 10 jul. 2023
Hello,Thank you so much for your great score and kind words regarding your stay, we are so pleased you enjoyed your stay with us and our location.

10/10 Excelente

Carolina

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Reibungsloser Check-In & Check-Out, super ausgestattetes Zimmer, sehr groß mit Balkon, wir konnten alles zu Fuß erreichen und die Lage war sehr ruhig. Nur die Schlafcouch war sehr laut, die könnte mal ersetzt werden aber die Zeit dort war so schön, dass man darüber hinweg sehen kann! :)
Se hospedó 2 noches en junio de 2023
Respuesta de Iain YAYS Insider el 9 jul. 2023
Thank you for your kind words. We are so pleased you enjoyed your stay with us and our location in the heart of The Hague. We will have a look at the sofa bed in the room you stayed in!

10/10 Excelente

Andrew

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Iain YAYS Insider el 9 jul. 2023
Thank you for giving us such an excellent score. We are s pleased you enjoyed your stay.

10/10 Excelente

Thomas Herskind

Le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en junio de 2023
Respuesta de Iain YAYS Insider el 9 jul. 2023
We are so pleased you enjoyed your stay with us, and rated us so highly.

10/10 Excelente

Jia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good location, nice room layout and friendly staff.
Se hospedó 2 noches en junio de 2023
Respuesta de Anna el 2 jul. 2023
Dear Jia! How wonderful that you enjoyed your stay with us. We value this input and thank you for taking time to submit your thoughts. Come back one day! Warm greetings from the Hague, Anna team YAYS

10/10 Excelente

Aurelian, Salt Lake City

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very clean room, very friendly and helpful personnel, great location.
Se hospedó 2 noches en junio de 2023
Respuesta de Iain YAYS Insider el 1 jul. 2023
Thank you for your review, and kind words. We are so pleased you enjoyed your time with us.Best regards,

10/10 Excelente

karen

Se hospedó 2 noches en junio de 2023
Respuesta de Iain YAYS Insider el 1 jul. 2023
Thank you for such a great score, we are so pleased you enjoyed your stay with us, and hope to see you again one day.

10/10 Excelente

Hang Kin Arthur

Se hospedó 7 noches en mayo de 2023
Respuesta de TEAM YAYS Insiders The Hague Willemspark el 12 jul. 2023
Hi,Thanks for these great ratings! Perhaps till in the future?

10/10 Excelente

Naima

Se hospedó 1 noche en junio de 2023
Respuesta de Thijs el 4 jul. 2023
Dear Naima,Thank you for your review! We hope to welcome you back in the future.kind regards,Thijsproperty manager yays willemspark

10/10 Excelente

Dominique

Se hospedó 3 noches en mayo de 2023
Respuesta de Josue- YAYS Insider el 12 jun. 2023
Thank you for sharing your feedback. We are happy to hear you enjoyed your stay with us! We look forward to seeing you in the future!Kind regards,

10/10 Excelente

Moritz

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Tolle, moderne und sehr zentrale Unterkunft, mit Bahnverbindung direkt vor der Tür.
Se hospedó 3 noches en mayo de 2023
Respuesta de Josue- YAYS Insider el 22 may. 2023
Thank you for sharing your experience. We are happy to hear you enjoyed your stay with us! We look forward to seeing you in the future!Kind regards,

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en mayo de 2023
Respuesta de YAYS The Hague el 21 may. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Sophie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Makkelijk in en uit checken. De kamer was mooi. De slaapbank en het bed lagen zalig. Wij hadden een kamer aan de achterkant van het hotel omdat ik een stille kamer gevraagd hadden. Maar om halfacht werden we wakker door werklieden omdat er nog verbouwd werd aan de achterkant van het hotel. Dat was wel jammer.
Se hospedó 1 noche en mayo de 2023
Respuesta de Iain YAYS Insider el 7 may. 2023
Hello Sophie,Thank you for your kind words, and I am pleased you enjoyed your stay with us, apart from the drilling noise. We were making a fix to our car park, and have been waiting for the builders for a while, and they arrived at short notice. If we had had more advanced warning we would have tried to mitigate the disruption better. I do apologise for the inconvenience.Best regards,

10/10 Excelente

Carina

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very friendly and helpful staff. We enjoyed our stay and would highly recommend it.
Se hospedó 4 noches en abril de 2023
Respuesta de Joanna - YAYS Insider el 22 abr. 2023
Greetings ,Thank you for taking the time to review your recent stay with us. I am so pleased to hear you loved your stay with us! Please don't hesitate to contact us should you ever return to the city.Warmest Regards,

8/10 Bueno

Claus

Viajó con su familia
Le gustó: Comodidad de la habitación
Tolle zentrale Lage
Se hospedó 3 noches en abril de 2023
Respuesta de Anna team YAYS el 15 abr. 2023
Dear guest!We are very happy that you had a very good experience staying at YAYS Den Haag!Thanks for your review and we're always glad to welcome you in the future.

10/10 Excelente

Joelle

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Petit appartement parfaitement équipé avec chambre séparée et WC séparé. Cuisine complète. Dans le quartier des musées et pas très loin d'un parking (payant mais tarif réduit en passant par l'hôtel). Cependant, nous aurions préféré un appartement à l'étage plutôt qu'en demi sous-sol.
Se hospedó 2 noches en abril de 2023
Respuesta de Anna team YAYS el 8 abr. 2023
Dear guest,thank you for sharing your experience & we're very happy that you enjoyed your stay with us!

10/10 Excelente

Joey

Se hospedó 1 noche en marzo de 2023
Respuesta de Joanna - YAYS Insider el 18 abr. 2023
Greetings ,Thank you for taking the time to review your recent stay with us. I am so pleased to hear you loved your stay with us! Please don't hesitate to contact us should you ever return to the city.Warmest Regards,

10/10 Excelente

Ilaria

Le gustó: Limpieza, estado de la propiedad e instalaciones
Clean , very well located and the staff was very nice
Se hospedó 2 noches en marzo de 2023
Respuesta de YAYS Insiders el 24 mar. 2023
Hello,Thank you for your kind words. We are glad you enjoyed your time with us, and look forward to welcome you back soon.

10/10 Excelente

Sara

Le gustó: Limpieza, estado de la propiedad e instalaciones
Wat een geweldig hotel! Zo naar ons zin gehad. Hele aardige personeel! We komen zeker nog een keer naar jullie.
Se hospedó 1 noche en marzo de 2023
Respuesta de TEAM YAYS el 19 mar. 2023
Thank you for taking the time to review our hotel, and for the very kind words, especially about our staff. We hope to see you again in The Hague,

8/10 Bueno

caroline

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Prima locatie, erg fijn bed.
Prettige locatie. Fijn dat slaapkamer gescheiden was en raam open kon. Bed erg fijn. Keuken prima, maar weinig pannen en schalen. Extreem klein ovenschaaltje, geen idee hoe je daarin moet koken voor twee personen. Fijne locatie om te kunnen werken en slapen. Ga ik zeker onthouden.
Se hospedó 3 noches en enero de 2023
Respuesta de Yays Insider el 16 ene. 2023
Thank you for your lovely review, and we are so happy that you enjoyed staying with us. I have passed on your comments regarding pans in the kitchen to see what can be done to improve. We look forward to welcoming you to our neighbourhood in The Hague again soon.Regards,YAYS Insider

8/10 Bueno

Arnoud

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2022
Respuesta de Joanna - Insider el 19 ene. 2023
Greetings ,Thank you for taking the time to review your recent stay with us. We are very happy you had nice stay with us.Please don't hesitate to contact us should you ever return to the city.Warmest Regards,