Una piscina al aire libre, sombrillas, sillones reclinables de piscina

Opiniones sobre Trade Winds Hotel

4 out of 5
Trade Winds Hotel
Dickenson Bay, St. John's, Antigua

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 102 de 247 opiniones" "
Evaluación: 8 - Bueno. 101 de 247 opiniones" "
Evaluación: 6 - Aceptable. 33 de 247 opiniones" "
Evaluación: 4 - Mediocre. 8 de 247 opiniones" "
Evaluación: 2 - Terrible. 3 de 247 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a great place to stay, thank you very much!
Se hospedó 1 noche en noviembre de 2023
Respuesta de TWH Team el 7 nov. 2023
Hello Carlos,Thank you for your amazing feedback! We enjoyed hosting you.TWH Team

8/10 Bueno

Esteban

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2020
Respuesta de TWH Team el 12 jul. 2023
Hello Esteban, Thank you for your feedback.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Personal muy bueno. Lo ruidoso. No hay rampa para llevar las maletas. A la habitación
Se hospedó 2 noches en abril de 2019
Respuesta de lulu el 16 abr. 2019
Dear Valued Guest, We hope you had a safe trip back home and all is well on your return. We would like to take this opportunity to say a heartfelt thank you for making the Trade Winds Hotel your home while in Antigua. We hope you had a comfortable stay with us and all your expectations were met or even exceeded. If there is anything we can do to improve our services, please feel free to let us know. Your feed back will be relayed to Management who are always looking for ways to improve all aspects of services provided to you our valued guests. We have a real passion for excellence-and we hope that this shone through in the service you received while with us. It has been a pleasure having you with us and we look forward to extending another warm welcome very soon. The Trade Winds Hotel Team

10/10 Excelente

cesar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cesar
Muy bonito y agusto el hotel
Se hospedó 1 noche en diciembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención

8/10 Bueno

maca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Chandanie, Ozone Park

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel with friendly staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de TWH Team el 2 abr. 2024
Hello Chandanie, Thank you for your blushing review of our team and property. We look forward to seeing hosting you again in the near future. TWH Team

10/10 Excelente

Clayton, Andover

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful place and even more beautiful view!
Se hospedó 2 noches en marzo de 2024
Respuesta de TWH Team el 31 mar. 2024
Hello Clayton, Thank you for your amazing feedback. We are elated you enjoyed your stay with us and the amazing views. TWH Team

10/10 Excelente

Heidi, Washington

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice, quiet property to stay at with a restaurant on-site that serves excellent food. The staff are all very friendly and helpful. We would definitely stay at the Trade Winds again!
Se hospedó 1 noche en marzo de 2024
Respuesta de TWH Team el 21 mar. 2024
Hello Heidi,Thank you for your wonderful feedback regarding our team and property. We are thrilled that you enjoyed your stay, and we eagerly anticipate the opportunity to host you again in the future.Warm regards,TWH Team

8/10 Bueno

Catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful views and lovely property, less than 2 miles from very nice beaches The staff was very helpful and gracious. The restaurant was pleasant and the food good but not great,and service was hit or miss. But overall a great experience.
Se hospedó 2 noches en marzo de 2024
Respuesta de TWH Team el 4 mar. 2024
Hello Catherine,Thank you for your wonderful review of our team, property, and service. Your feedback is truly appreciated as we strive to enhance our brand.TWH Team

10/10 Excelente

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What’s an amazing place to stay? We had the breakfast package so every day we were able to eat breakfast on a patio looking at the beautiful Caribbean border. The staff is so friendly and personable. That’s where we’re going to go next time we come back if you grab a cab ask for Levi.
Se hospedó 5 noches en febrero de 2024
Respuesta de TWH Team el 19 feb. 2024
Hello William,Thank you for an amazing review of our team and service offerings. We can't wait to welcome you back. See you soon!TWH Team.

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely boutique type hotel, staff amazing and so helpful. Restaurant service and food good. Only booked for 1 night before a cruise but would recommend.
Se hospedó 1 noche en enero de 2024
Respuesta de TWH Team el 14 feb. 2024
Hello Amanda,Thank you for your wonderful review of our team and service. We are delighted that you enjoyed your stay before setting off on your cruise.TWH Team

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great welcome and very friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de TWH Team el 30 ene. 2024
Hello Ian,We appreciate your kind review of our team and your stay at Trade Winds Hotel.It was truly our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back.TWH Team

10/10 Excelente

Arthur

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property with an amazing view!! But the best thing was the staff from check in ,at the restaurant and on departure everyone was great.
Se hospedó 1 noche en enero de 2024
Respuesta de TWH Team el 19 ene. 2024
Hello Arthur, Thank your lovely review! We are elated you enjoyed your stay with us. TWH Team

8/10 Bueno

Mignon

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very attentive, especially Christina and the other security staff (sorry, I don’t remember all their names), and Antonio of maintenance; many thanks to Rana for taking care of the check-in issue; Tohondra the waitress was very professional and sweet. Overall, everyone was friendly and helpful. Corine, banquet manager, I believe, was really great. Unfortunately, one of the waitresses at breakfast on the 17th gave me someone’s left over butter which had bread crumbs in it. It was rather disgusting. She denied it but then said the other butter was “hard.” I just hope she will not do that to another guest.
Se hospedó 5 noches en enero de 2024
Respuesta de TWH Team el 18 ene. 2024
Hello Mignon,Thank you for sharing your thoughts about your recent stay with us.We are sorry to hear about the hiccup on your last day, and we will do our best to ensure it doesn't happen again.On the brighter side, we are thrilled to know you had an enjoyable overall stay, and we are already looking forward to hosting you again.Cheers,TWH Team

10/10 Excelente

Harland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service!
Se hospedó 1 noche en enero de 2024
Respuesta de TWH Team el 11 ene. 2024
Hello Harland, Thank you for your amazing review!TWH Team

10/10 Excelente

Hazel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a lovely view of the sea and ships moving around Dinner and breakfast were excellent and the staff very attentive. The gardens are lovely. We did find the steps a bit much but the staff assisted with luggage. I would stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de TWH Team el 31 dic. 2023
Hello Hazel, Thank you for your thumbs-up approval, our team is elated to know we exceeded your expectations! Your perfect review is a lovely way to close the year. A happy new year to you and yours from our Trade Winds Hotel Team!

10/10 Excelente

Jonas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent restaurant!
Se hospedó 1 noche en diciembre de 2023
Respuesta de TWH el 31 dic. 2023
Hello Jonas, We are cheesing! Thank you for your lovely review of our on-site restaurant. TWH Team

8/10 Bueno

Derrick

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stayed in the duplex. With the bed upstairs and everything else downstairs it was a bit inconvenient but the view was amazing and definitely made up for it! The front desk staff were all wonderful to interact with.
Se hospedó 4 noches en diciembre de 2023
Respuesta de TWH Team el 31 dic. 2023
Hello Derrick, Thank you for your lovely review of the property and team. We are happy to know your stay was enjoyable and look forward to your soon return. TWH Team

6/10 Aceptable

Atte

Se hospedó 1 noche en diciembre de 2023
Respuesta de TWH Team el 14 dic. 2023
Hello Atte, Thank you for choosing Trade Winds Hotel and your feedback on your recent stay. TWH Team

6/10 Aceptable

Nikeisha

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The room was clean. Staff was pleasant and friendly. The walk to the room was long, did not have staff to assist. Lots of stairs. The heater was not working so all showers were cold. I communicated this to front desk on the first morning. They sent maintenance team. Maintenance advised that they know what has to be done and the problem should be resolved by the time I return. When I returned at 10pm, the water in the shower was still cold. There is no reception after 10pm so I showered with cold water again. When reception starts at 8am, I called and they advised that maintenance will come again. I checked out at 9:30 and maintenance did not arrive. Another morning with a cold shower.
Se hospedó 2 noches en noviembre de 2023
Respuesta de TWH Team el 10 dic. 2023
Hello Nikeisha,Thank you for choosing to stay with us!We are hugely apologetic that we did not exceed your expectations at the time of your last visit and apologize for the oversight experienced in repairing the fault reported. We are, however, pleased to learn that the team and cleanliness of the hotel were all to your liking. At the time of your next visit, we will ensure that you receive our usual A1 service. Thank you again for choosing Trade Winds Hotel and we look forward to welcoming you back.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Having previously stayed at the Trade Winds Hotel, I decided to book again, due to the excellent location, great restaurant and excellent staff. All staff that I came into contact with went out of their way to help me, from booking taxis to arranging a shower room after my check out time, and were all friendly, approachable, professional with a great sense of humour. I would definitely recommend a stay at the Trade Winds Hotel.
Respuesta de TWH Team el 20 nov. 2023
Hello James, Thank you for this amazing review! Your feedback certainly placed a smile on our faces. Thank you for your continued support of our brand and we look forward to hosting you again. TWH Team

8/10 Bueno

Keianna

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, most rooms updated and good restaurant.
Se hospedó 3 noches en noviembre de 2023
Respuesta de TWH Team el 19 nov. 2023
Hello Keianna, Thank you for a lovely review; we are elated you enjoyed your stay. TWH Team

10/10 Excelente

Ana

Se hospedó 1 noche en noviembre de 2023
Respuesta de TWH Team el 19 nov. 2023
Hello Ana, Thank you for your thumbs up approval. We love receiving feedback.Thank you for choosing Trade Winds Hotel and we hope to welcome you back. TWH Team

10/10 Excelente

Owen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de TWH Team el 17 nov. 2023
Hello Owen, Thank you for an amazing 5-star review!TWH Team

10/10 Excelente

R

Viajó por negocios
The hotel really made me feel safe with a pending hurricane. They were organised and putting the guests first - thank you
Se hospedó 4 noches en octubre de 2023
Respuesta de TWH Team el 23 oct. 2023
Hello R, Thank you for a splendid review. We understand that weathering a storm can be unsettling when away from family and friends; it was our absolute pleasure hosting you and we are elated to know the team made the process easy and refreshing.

10/10 Excelente

Juliette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en agosto de 2023
Respuesta de TWH Team el 20 ago. 2023
Hello Juliette, Thank you for this awesome review. We are elated you had an amazing stay and look forward to hosting you again.

8/10 Bueno

Anonymous

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All staff at Trade Winds Hotel were very friendly. They provided excellent customer service. The security on site made me feel extra safe and they were friendly. The only issue I had is that there is no bus service near the hotel, which meant that I spent a lot on taxis.
Se hospedó 11 noches en agosto de 2023
Respuesta de TWH Team el 19 ago. 2023
Hello, Thank you for a thumbs up review. Your feedback is much appreciated. Thank you for choosing Trade Winds Hotel.

10/10 Excelente

Dawn

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and beautiful hotel. Unbelievably beautiful views from any room. All staff very pleasant and accommodating. I will definitely stay there again!
Se hospedó 4 noches en julio de 2023
Respuesta de TWH Team el 1 ago. 2023
Hello Dawn, Thank you for an amazing review! We are happy to have hosted you and look forward to your return :).

10/10 Excelente

Delvecia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Everything was very accommodating friendly staff, tasteful food and a beautiful room I’m happy with the category choosed.
Se hospedó 1 noche en julio de 2023
Respuesta de TWH Team el 27 jul. 2023
Hello Delvecia, Thank you for this amazing review! We are delighted you enjoyed your stay and look forward to hosting you again.

8/10 Bueno

karla

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en julio de 2023
Respuesta de Hotel Management el 23 jul. 2023
Dear Karla,Thank you for sharing your experience with us, we look forward to welcoming you in the near future.

10/10 Excelente

WENDY

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de TWH Team el 12 jul. 2023
Hello Wendy, Thank you for your superb review of our team and property. We are elated you enjoyed your recent stay.

10/10 Excelente

Deron

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2023
Respuesta de TWH Team el 10 jul. 2023
Hello Deron, Thank you for an amazing review. We are elated the team exceeded your expectations. Thank you for choosing Trade Winds Hotel.

6/10 Aceptable

Lisel Anatasia

Viajó por negocios
Le gustó: Personal y atención
Too many stairs: had room 7. Parking was difficult daily. Staff were super helpful, kind and warm which made up for the short comings of the place
Se hospedó 4 noches en junio de 2023
Respuesta de TWH Team el 5 jul. 2023
Hello Lisel, Thank you for the feedback on your most recent stay as well as the compliments extended to our team. During your next visit, please feel free to share your preference for a room nearer to the restaurant/other facilities, our team would be more than happy to accommodate.All the best,TWH Team.

10/10 Excelente

Simon

Se hospedó 1 noche en abril de 2023
Respuesta de TWH Team el 6 jul. 2023
Hello Simon, Thank you for a perfect review! We are thrilled you enjoyed your stay.

8/10 Bueno

Shemika

Le gustó: Personal y atención
Se hospedó 1 noche en junio de 2023
Respuesta de TWH Team el 29 jun. 2023
Hello Shemika, We are glad you had an enjoyable stay. We look forward to hosting you again in the near future.

10/10 Excelente

Owen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is well-designed, located close to the beach, and tranquil. The restaurant was excellent. Security was excellent. The staff was very professional
Se hospedó 2 noches en abril de 2023
Respuesta de TWH Team el 2 may. 2023
Hello Owen,Thank you for this amazing review!

8/10 Bueno

Arian

Se hospedó 1 noche en abril de 2023
Respuesta de TWH Team el 13 jun. 2023
Hi Arian, We are happy you enjoyed your stay!

10/10 Excelente

Donovan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent services and staff
Se hospedó 2 noches en abril de 2023
Respuesta de TWH Team el 19 abr. 2023
Hello Donovan, Thank you for this wonderful review. We truly enjoyed hosting you!

6/10 Aceptable

Jeffrey

Viajó por negocios
The restaurant had bad service and took forever to get food and brought out meals wrong twice. The morning coffee was the worst coffee I have ever had and was undrinkable.
Se hospedó 4 noches en marzo de 2023
Respuesta de TWH Team el 13 abr. 2023
Hello Jeffry, Thank you for the feedback on your recent stay with us. We are hugely apologetic for the oversights during the breakfast service.We look forward to hosting you again when we will have the opportunity to exceed your expectations. TWH Team

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful room, beautiful views, nice ambience. I loved it. The walk from the hotel to the beach is not for the unfit though.
Se hospedó 5 noches en marzo de 2023
Respuesta de TWH Team el 28 mar. 2023
Hello Amanda, We are happy you had an enjoyable stay. Thank you for choosing Trade Winds Hotel and we look forward to hosting you again!TWH Team

10/10 Excelente

Prabhjot

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was a duplex which got some adjusting to. There are no ceiling fans so use of air conditioning is must, but the small AC unit in the large space meant you would have it running for a while. Upon entering the room, the bathroom reeked of cigarettes' smoke. Brought it to the attention of the hotel staff and by evening upon my return there was no lingering smell. Some fixtures were working - especially the living room light and one of the lamps - did mention to the hotel staff on day 1 but it wasn't fixed and since it didn't bother me much, I never followed up. The place is quite a distance from the nearest restaurant if you don't count the hotel's own dining area. Taxis need to be requested at the hotel reception - but thats standard for most hotels in this area or close to the city. Great hotel otherwise and I will be staying here again.
Se hospedó 5 noches en marzo de 2023
Respuesta de Hotel Management. el 22 mar. 2023
Dear Prabhjot, Thank you for sharing feedback on your stay experience at the Trade Winds Hotel. As we continue to improve our product for greater comfort and experience, we welcome each feedback as a positive way for us to achieve this goal. Thank you once again and we look forward to coming you in the near future. Regards, Hotel Management.

8/10 Bueno

Ruel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de TWH Team el 7 nov. 2023
Hello Ruel, Thank you for a great review! We look forward to hosting you again. TWH Team

10/10 Excelente

Esther

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very comfortable and friendly
Se hospedó 2 noches en marzo de 2023
Respuesta de TWH Team el 20 mar. 2023
Hello Esther, We are elated you had a great stay. Thank you for choosing Trade Winds Hotel and we look forward to welcoming you again.

10/10 Excelente

Charlotte

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel with stunning views above dickenson bay . The staff were warm and friendly and nothing was to much trouble . The service isnt rushed and everything takes a bit of time but this is all part of the laid back island life which we wanted from our trip so we didn’t mind at all . The food was amazing and there was lots of choice .Can’t wait to return again
Se hospedó 5 noches en febrero de 2023
Respuesta de TWH Team el 20 feb. 2023
Hello Charlotte,Thank you for this amazing review. We are all smiles and look forward to hosting you again!

10/10 Excelente

Dennis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de TWH Team el 5 jul. 2023
Hello Dennis, We are thrilled to learn we exceed your expectations during your last stay. Thank you for choosing Trade Winds Hotel and it was our pleasure hosting you.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2022
Respuesta de Guest Relations el 27 dic. 2022
Dear Guest,Thank you for staying with us and for your feedback. We look forward to welcoming you in the near future. Regards,Hotel Reservations.

8/10 Bueno

Keianna

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall stay was good.
Se hospedó 4 noches en noviembre de 2022

8/10 Bueno

Odd

Se hospedó 4 noches en octubre de 2022

8/10 Bueno

Patrick

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, pleasant staff and a very comfortable room.
Se hospedó 3 noches en octubre de 2022