Muchísimas gracias por este comentario magnifico, Señor Angel! Estamos encantados de leer que su estancia fue perfecta y que le gustò mucho nuestro hotel con los servicios y las instalaciones.Esperamos poder acogerla nuevamente pronto con mucho gusto.Con nuestros saludos muy cordiales.FrancescaGuest Relation Officer

Thank you so much for your excellent rating, dear Mr. Miguel.We are very glad to understand that you had a perfect stay at our hotel.Looking forward to welcoming you again,With our kindest regards.FrancescaGuest Relation Officer

Muchas gracias estimada Señora Gabriela, por su evaluación muy buena que recibimos con mucho placer.Esperamos poder hospedarla nuevamente pronto.Con nuestros saludos más cordiales.FrancescaGuest Relation Officer

Muchisimas gracias Señor Gustavo. Estamos encantados de saber que su estadia fue maravillosa y perfecta y la esperamos pronto para repeter esta experiencia a nuestro hotel.Con nuestros muy cordiales saludos.Francesca

Dear Guest, Thank you ever so much for your very kind words. It is a great pleasure to understand you had a lovely time at the Regina Elena and hope you will be going to visit us again soon! With our warmest regards, Francesca Guest Relation Officer

Dear Mrs. Camila, Thank you very much for your feedback, which is of great importance to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are deeply sorry to read your comment about the lady checking you in, because we always do our best to guarantee a nice and warm check in to all our guests. We hope you will come back and see us again soon. Kind regards, Francesca Guest Relation Officer

Estimado huésped, La agradecemos mucho por este comentario tan gentil. Nos encanta leer que su estadía fue completamente satisfactoria y que Usted apreció nuestra locación con la fantástica vista al mar, la limpieza, la amabilidad de nuestro staff y la comida de nuestro restaurant, que son muy importantes para nosotros. Esperamos poderla hospedar nuevamente pronto. Con nuestros saludos más cordiales, Francesca Guest Relation Officer

Estimada Señora Fabiana, la agradecemos infinitamente por estas cariñosas palabras que nos hacen profundamente felices. Es un grandísimo placer leer que su estadía fue perfecta e...increíble y esperamos que Usted volverá pronto para pasar otras fantásticas vacaciones con nosotros, en este lindo lugar! Con nuestros saludos calorosos. Francesca Guest Relation Officer

Muchísimas gracias, estimado Señor Alex, ¡por este “feedback”! Estamos verdaderamente felices de saber que sus vacaciones con nosotros fueron excelentes. Sobre todo, la agradecemos inmensamente por sus palabras maravillosas respecto a nuestro personal. ¡Nos encanta muchísimo acoger nuestros huéspedes e intentar satisfacer sus deseos; hacerlos sentir como en su casa es nuestro más grande objetivo y éxito! Esperamos el placer de su próxima visita pronto. Con nuestros saludos más cordiales. Francesca Guest Relation Officer

¡Estimada Señora Erika, estamos encantados de leer que su estadía fue maravillosa y que Usted volvió a nuestro hotel por la segunda vez y esperamos poderla hospedar pronto...la tercera! ¡La agradecemos inmensamente por las cariñosas palabras sobre Alice y Francesca que fueron felices de ayudarla! Con nuestros saludos más cordiales, Francesca Guest Relation Officer

Muchas gracias por estas palabras muy gentiles, Señor Sergio! Estamos muy contentos de leer su completa satisfacción! Esperamos poderla huespedar nuevamente pronto. Con nuestros saludos mas cordiales. Francesca Guest Relation Officer

Muchas gracias Señor Giovanni, por este comentario que nos hace muy feliz! Esperamos el placer de su proxima visita! Con nuestros saludos mas cordiales. Francesca Guest Relation Officer

Dear Mr. Frederick,We have no words to thank you for such a wonderful review!Your flattering comments go straight to our heart and will help us to continue with the same energy and enthusiasm.We look forward to welcoming you again soon.With our warmest regards.Guest Relation Officer

Dear Mrs. Karen,Thank you so much for your beautiful feedback!We are very glad to see that we managed to make your stay relaxing and pleasant.We hope you will come back and see us very soon again.With our kindest regards.Guest Relation Officer

Dear Noel Ortega, thank you ever so much for this beautiful feedback! We are delighted to come to know you had an enjoyable time at the Regina Elena and a relaxing stay.We hope that you'll keep a lovely memory of it and that you'll come again soon for another unforgettable holiday with us!With our warmest regards.FrancescaGuest Relation Officer

Cher Monsieur Jean Marc, nous Vous remercions chaleureusement pour ces commentaires très gentils et élogieux, qui nous aideront à continuer dans cette direction.Nous sommes ravis d'apprendre que votre séjour a dépassé complètement vos attentes.Dans l'espoir d'avoir le plaisir de Vous accueillir de nouveau bientôt à notre hôtel, nous Vous envoyons nos salutations les plus sincères.FrancescaGuest Relation Officer

Dear Mrs. Amanda,It is our proud and deep pleasure to realize you were seduced by the charming history of our hotel, which dates back to the beginning of last century.We are very grateful for this wonderful review and would like to thank you very much.Hoping to be able to welcome you again very soon,With our sincerest regards.FrancescaGuest Relation Officer

Dear Mrs. Beverly, we really have no words to thank you for these wonderful comments, which go straight to our heart!We are fond of our job and staying with our guests and spending some lovely moments together is the part that we love the most.We do hope you will come and stay with us again soon.With our warmest regards.FrancescaGuest Relation Officer

Dear Doreth, thank you very much for your excellent rating, your interesting comments and your detailed description of our hotel!We are pleased to see you enjoyed our facilities and service, and that you loved especially our staff's friendliness, always willing to help and satisfy your requests.Looking forward to your next visit,With our kindest regards.FrancescaGuest Relation Officer

Grazie infinite, gentilissima Signora Anna per questa stupenda recensione. Siamo sempre felici quando capiamo di essere riusciti a superare completamente le aspettative dei nostri Ospiti.Torni a trovarci presto per trascorrere un'altra piacevole permanenza al Regina Elena!Con i nostri più cordiali saluti.FrancescaGuest Relation Officer

We are so sorry, dear Mrs Alexa to read your comments.We try to do our best to guarantee the most relaxing and comfortable stay to all of our guests, but some noises unfortunately do not depend on our will. Anyway, our reception is open 24 hours a day and you can ask our staff to intervene, at night as well. A second option could have been to ask the reception to change your room. We would have done it with great pleasure, according to our availability.Thanking you for your kind words referred to our staff and hoping to be able to welcome you again in the future to offer you a superior experience.With our kindest regards.FrancescaGuest Relation Officer

Dear Inge, Thank you for your very good rating. We are sorry that your room was not up to your expectations. Our bedrooms are all different for size and decor; we would have been pleased to show you a different one if we had known that you were not happy, as the complete satisfaction of our guests is really important to us and the main goal of our daily job.Hoping to have a chance to welcome you again and offer you a superior experience,With our kindest regards.FrancescaGuest Relation Officer

Grazie molte, gentile Sig. Alberto per il suo riscontro ed anche per la sua segnalazione che accettiamo con sincero spirito costruttivo.Vorremmo tranquilizzarla però sul fatto che ogni anno la nostra direzione si impegna ad intervenire con lavori di ammodernamento o ristrutturazione, delle parti dove ciò sia necessario per poter garantire ai nostri Ospiti un soggiorno confortevole ed all'altezza delle esigenze più moderne.Sperando di poterla accogliere nuovamente presto, le porgiamo i nostri più cordiali saluti.FrancescaGuest Relation Officer

Grazie molte per il suo ottimo giudizio, gentilissima Signora Daniela. Siamo felici di essere riusciti a regalarle un soggiorno rilassante e ci auguriamo che vorrà ripetere presto questa esperienza al nostro hotel.Con i nostri più cordiali saluti.FrancescaGuest Relation Officer

Thank you so much, dear Mr. Patrick for your feedback, of great value to us. We are very glad you enjoyed our fantastic location allowing unforgettable views on the Tigullio Gulf and the friendliness of our staff; thank you for your beautiful words!Looking forward to your next visit,With our kindest regards.FrancescaGuest Relation Officer

Dear Mr. Marc, thank you very much for your excellent rating!We are very pleased that you enjoyed your stay and that you loved our stunning panorama so much!Come back soon for a new lovely experience at our hotel, we look forward to it!Kind regards.FrancescaGuest Relation Officer

Thank you so much, dear Mr. Ahmad, for your nice words.We are pleased to come to know you had a relaxing time at our hotel.We hope we'll have the opportunity to welcome you again soon.With our kindest regards.FrancescaGuest Relation Officer