Caja de seguridad en la habitación y decoración personalizada

Opiniones sobre La Quinta Inn & Suites by Wyndham San Jose Silicon Valley

2.5 out of 5
La Quinta Inn & Suites by Wyndham San Jose Silicon Valley
1036 NORTH FOURTH STREET, San Jose, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 191 de 324 opiniones" "
Evaluación: 8 - Bueno. 61 de 324 opiniones" "
Evaluación: 6 - Aceptable. 27 de 324 opiniones" "
Evaluación: 4 - Mediocre. 17 de 324 opiniones" "
Evaluación: 2 - Terrible. 28 de 324 opiniones" "

9,2/10

Limpieza

8,6/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Liliana

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lorena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exenlente muy limpio y muy tranquilo y Exenlente servicio tido esta muy bonito
Se hospedó 1 noche en abril de 2024
Respuesta de Jackie Esposito - Front Desk Manager el 23 may. 2024
Lorena,¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que tu estadía fue excelente, limpia y tranquila. Nos esforzamos para ofrecer un servicio excepcional, y es gratificante saber que lo apreciaste. ¡Esperamos verte nuevamente pronto en nuestro hermoso hotel!

2/10 Terrible

Gerardo

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Estoy muy molesto por qué no tienen estacionamiento para los clientes tienes que pagar y si no quieres pagar el estacionamiento disen ellos qué tienes que buscar en la calle y lo que más me molesta es que no lo dicen en la aplicación antes de reservar el hotel y eso esta muy mal de parte del hotel yo soy una persona qué soy figura pública y lo boy a denunciar al hotel porque la mala información el dinero para el estacionamiento no es el problema el problema es que tu llegas cansado al hotel y como vas a salir a la calle a buscar estacionamiento si conocer el área muy mal por eso y por eso lo voy a difundir en las redes sociales para la gente no lo visiten mi nombre es el compa Gera en las redes sociales y soy crítico de estos abusos
Se hospedó 2 noches en diciembre de 2023
Respuesta de Katrina General Manager el 14 feb. 2024
Gerardo,I am sorry the secure paid parking was an issue for you during your stay. We strive to ensure the safety and and security of our guests and their belongings on our site and for this it does incurs a fee. We apologize for the inconvenience.

10/10 Excelente

Alejandra Elizabeth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exelente
Se hospedó 2 noches en noviembre de 2023
Respuesta de Katrina Jenkins - General Manager el 1 dic. 2023
Alejandra,Thank you for your feedback! We are delighted you enjoyed your stay with us!

10/10 Excelente

Marco

Se hospedó 1 noche en noviembre de 2023
Respuesta de Katrina Jenkins - General Manager el 22 dic. 2023
Marco,Thank you for your feedback!

10/10 Excelente

Fabian

Muy buen servicio
Se hospedó 1 noche en octubre de 2023
Respuesta de Katrina Jenkins General Manager el 16 oct. 2023
Fabian,Gracias para Su review!

10/10 Excelente

Damelis

Se hospedó 1 noche en octubre de 2023
Respuesta de Katrina Jenkins - General Manager el 23 oct. 2023
Damelis,Thank you for taking the time to leave feedback, it is greatly appreciated.

10/10 Excelente

Mario Alberto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Luce nueva y moderna, muy poca alfombra en la habitacion (especie tapete) lo cual luce agradable y mas limpia y saludable. Diseño del cuarto y baños excelente.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Maria el 25 sept. 2023
Muchas Gracias

10/10 Excelente

Kathleen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was extremely nice and accommodating, hotel room was very clean and area felt safe.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Quy

Le gustó: Limpieza
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

WJ

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

MANUEL

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

wilfredo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Peaceful
Se hospedó 3 noches en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 22 may. 2024
Wilfredo,It's wonderful to hear that you found your stay peaceful! Thank you for sharing your experience. If there's anything we can do to make your next stay even better and earn that extra star, please don't hesitate to let us know. We're always striving to exceed expectations.

10/10 Excelente

Jovanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A newer-feeling La Quinta. Nice, friendly staff. Clean and comfortable room. Decent breakfast. Parking in their garage is by valet only and costs $20/night. You can self park on the street, if there are any spaces available. Overall, we had a good stay and would come back.
Se hospedó 2 noches en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 25 may. 2024
Jovanna,It sounds like you had a pleasant stay overall! We're thrilled to hear that you found our La Quinta to be newer-feeling and enjoyed the friendly staff, clean rooms, comfortable accommodations, and decent breakfast. We understand that parking arrangements might not have been ideal for you, but we appreciate your understanding. We strive to provide convenient options for our guests, including both valet and street parking. We look forward to welcoming you back on your next visit! If there's anything specific you'd like us to improve for your next stay, please don't hesitate to let us know. Safe travels!

2/10 Terrible

Marcos, San Mateo

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 25 may. 2024
Marcos,We're truly sorry to hear about your experience. Your feedback matters greatly to us, and we'd like to extend our sincerest apologies for any inconvenience you may have encountered during your stay. If there's anything specific you'd like to address or discuss further, please don't hesitate to reach out to us directly. We're committed to continuously improving our services and ensuring all our guests have a pleasant stay.

10/10 Excelente

Adiel

Viajó por negocios, Viajó con su familia
Very nice hotel. Room is spacious and very clean. The location is far from public transportation and from any interesting places. We had intermittent internet service.
Se hospedó 4 noches en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 25 may. 2024
Adiel,Thank you for your review. We're delighted you found our hotel nice and your room spacious and clean. We apologize for any inconvenience regarding the location's distance from public transportation and attractions. We understand this may not have met your expectations. Additionally, we're sorry for the intermittent internet service you experienced. Please know we're actively addressing this issue to ensure a smoother experience for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 Bueno

Shelsi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 24 may. 2024
Shelsi,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.

10/10 Excelente

Pedro, SANTA ROSA

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Wonderful property staff were excellent very attentive to our needs will be staying again
Se hospedó 2 noches en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 25 may. 2024
Pedro,Thank you so much for your glowing review! We're thrilled to hear that you found our property wonderful and our staff excellent. Providing attentive service and catering to our guests' needs is always our top priority. We can't wait to welcome you back for another fantastic stay! If you have any special requests or preferences for your next visit, feel free to let us know in advance so we can ensure your stay is even more enjoyable.

10/10 Excelente

Jill

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very helpful friendly staff. Nice clean rooms. Quiet neighborhood with easy access.
Se hospedó 2 noches en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 25 may. 2024
Jill,Thank you so much for your wonderful review! We're thrilled to hear that you found our staff helpful and friendly – providing exceptional service is always our top priority. It's great to know that you enjoyed our clean and comfortable rooms as well as the peaceful atmosphere of our neighborhood. We strive to make our guests' stays as enjoyable as possible, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!

8/10 Bueno

Yoshiki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Katrina Jenkins - General Manager el 24 may. 2024
Yoshiki,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall the hotel was nice, room and bathroom very clean, as you would expect, and the staff was friendly and helpful. Area outside around the hotel is not nice, but nothing the hotel can do about that. Breakfast was good not great but very convenient as it's included. Valet was extra charge but as there was no parking on the street available it was welcome. I would return if I'm in the area again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 25 may. 2024
David,We're thrilled to hear that you had a pleasant experience during your stay with us! Your feedback regarding the cleanliness of the rooms and bathrooms, as well as the friendliness and helpfulness of our staff, is greatly appreciated. While we understand that the surrounding area might not be ideal, we're pleased that it didn't detract from your enjoyment of our hotel.It's great to know that you found our breakfast convenient, even if it didn't quite reach the level of greatness. Additionally, we understand the necessity of our valet service, especially in areas with limited parking availability, and we're glad it was a helpful amenity for you.Thank you for considering a return visit if you're in the area again. We look forward to the opportunity to welcome you back and exceed your expectations on your next stay! If there's anything specific you'd like us to focus on improving, please feel free to let us know. Your feedback helps us ensure that each guest has a fantastic experience with us.

10/10 Excelente

Ayla, Discovery Bay

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great rooms definitely updated. Loud in the morning cuz they’re remodeling it looks like. But it was nice and comfy and clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 25 may. 2024
Ayla,Thank you for your feedback. As a brand new hotel opening September of 2023 we are pleased you enjoyed the new feel and comfortable rooms.

10/10 Excelente

Keh-Shin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 15 may. 2024
Keh-Shin,Thank you so much for your perfect score! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're grateful for your support. We look forward to welcoming you back again soon!

2/10 Terrible

Lauren

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Karla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 15 may. 2024
Karla,Thank you for sharing your feedback! We're delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we're thrilled that we could contribute to your enjoyable experience. We look forward to welcoming you back for another fantastic stay in the future!

8/10 Bueno

Angela

Se hospedó 1 noche en mayo de 2024
Respuesta de Katrina Jenkins - General Manager el 24 may. 2024
Angela,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great
Se hospedó 2 noches en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 1 may. 2024
Paul,Thank you for your feedback! We are pleased you enjoyed your stay overall!

6/10 Aceptable

Marilyn

Le gustó: Limpieza
Did not like the arrangement of my parked car. Shameful
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 3 may. 2024
Marilyn,We are very disappointed we let you down during your stay. The secured covered parking was meant to accommodate our guest as well as offer a safe area for their vehicles. Thank you for taking the time to leave your feedback.

10/10 Excelente

Priscilla

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
we enjoyed our stay
Se hospedó 2 noches en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 30 abr. 2024
Priscilla,Thank you for your feedback! We are please you enjoyed your stay overall.

2/10 Terrible

THANH, EL MONTE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What I like: The property is new. What I don't like: Parking is one of the biggest issue with the high parking fees. I understand it's safe to park in gated parking lot but if I had to pay extra hidden fees, then I would not choose to stay at this hotel. Additionally, there were excessive noises from the street. I could not sleep at all.
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 30 abr. 2024
Thanh,We apologize for the inconveniences you experienced during your stay. Parking details on Expedia stateElectric car charging station on site, Secured, covered parking on site (USD 20 per night). Wheelchair-accessible van parking available. We apologize for the inconvenience this has caused in addition to the noise from your neighbors. Thank you for taking the time to leave your feedback.

2/10 Terrible

Jacqueline

No le gustó: Limpieza, personal y atención
Did not like surrounding area. There was no parking anywhere, so you had tonpay the extra 20 for Vallet parking. Staff wasnt welcoming.
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 22 abr. 2024
Jacqueline,We apologize that the only parking we offer is secure underground valet parking at the cost of 20 per night. With all the issues of break ins in the bay area we hoped this feature would offer a safe option for all of our guests. Being in and entirely residential area, we apologize you did not enjoy this as well. That is completely unacceptable the staff was not welcoming I personally apologize on behalf of the staff since this is something we work very hard at making every guest that walks in our doors feel welcomed and attended to.

10/10 Excelente

Sharron

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean. Pleasant and courteous staff
Se hospedó 3 noches en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 22 abr. 2024
Sharron,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excelente

Lee

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All staffs are very kind and the room is very clean.
Se hospedó 2 noches en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 22 abr. 2024
Lee,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing to share
Se hospedó 2 noches en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 22 abr. 2024
Steve,Thank you for your feedback! We are pleased you enjoyed your stay.

6/10 Aceptable

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Staff is great. Beto, the man at the door who also handles valet is a really nice guy and good person to be greeted by. AC is lacking. No way to divert it away from bed other than blocking it with chair. It cycles constantly. Refrigerator in room barely works and needs replaced. Noisy area around hotel even on third floor but I guess it is right in the city. Most annoying thing though, light in sink area and lighted mirror and lights in bathroom are all on one sensor. No way to dim any of them. Lights up entire room so I had to use my phone light. They need separate switches or a door on sink area. Parking on street is only across the street and it looks sketchy so valet is only choice. It’s nice talking to Beto, but I had to bug him and be escorted to get items from the car. The second time I just didn’t bother. It’s all only little things that if corrected would make a stay much better. Bed was super comfortable and style of everything is nice. Place is really clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 18 abr. 2024
David,I am sorry you experienced a plethora of issues during your stay. I do wish we knew what room you stayed so we can audit for all these issues internally to improved. I am delighted that you enjoyed Beto and the exceptional service he provides. Thank you for your feedback.

10/10 Excelente

Bertha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean, staff are friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 18 abr. 2024
Bertha,Thank you for your feedback! We are pleased you enjoyed your stay.

8/10 Bueno

Aylin

Se hospedó 3 noches en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 24 may. 2024
Aylin,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.

10/10 Excelente

Emmanuel

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It's in the rural part of downtown San Jose. Just as long as you stay in the hotel and use there parking (which we did), completely safe.
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 15 abr. 2024
Emmanuel,Thank you for your feedback!

10/10 Excelente

Vielka

Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 3 may. 2024
Vielka,Thank you for your feedback! I am glad you enjoyed your stay overall.

10/10 Excelente

Crystal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 3 noches en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 15 abr. 2024
Crystal,Thank you for your feedback!

8/10 Bueno

Mitchell

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall great for the price. The walls were very thin and my shower was not fully cleaned. Very nice staff and rooms were nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 8 abr. 2024
Mitchell,I am sorry you experienced sound traveling through our walls and what seemed as a not fully cleaned bathroom. I will inform the team of the challenges you delt with during your stay with us to ensure they do not occur again in the present or future. Thank you for your feedback.

10/10 Excelente

Sharlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and nice!
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 5 abr. 2024
Sharlin,Thank you for your feedback!

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 5 abr. 2024
Catherine,Thank you for your feedback!

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 5 abr. 2024
Paul,Thank you for your feedback!

10/10 Excelente

Ruby E

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 5 abr. 2024
Ruby E,Thank you for your feedback!

10/10 Excelente

Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
New hotel. Nice and clean. Large rooms with plenty of spaces. Friendly staff. Sylvia was great. She made us feel welcome and took good care of us. Will definitely stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina Jenkins - General Manager el 2 abr. 2024
Kevin,Thank you for your feedback! Thank you for realizing what a gem Sylvia is and all the hard work she puts in to accommodate our guests.

10/10 Excelente

Sally

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was a cut above other La Quintas that I've stayed in. Everything was clean and new. The bathroom was clean with a spacious shower. The only negative was parking. There was free parking if you don't mind parking on the street, but valet parking, with a $20 fee, if you didn't want to park on the street. I would highly recommend this hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 1 abr. 2024
Sally,We are pleased you enjoyed your stay overall and apologize for the cost of parking being an inconvenience. We are very proud of our brand new La Quinta where there are few out there like it and glad you noticed. Thank you for your feedback!

8/10 Bueno

Claudia

Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 16 abr. 2024
Claudia,Thank you for your feedback!

10/10 Excelente

Edgar

Se hospedó 2 noches en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 15 abr. 2024
Edgar,Thank you for your feedback!

10/10 Excelente

bruce

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the valet parking was great, though i do not remember it being mentioned when i booked. the best bbq restaurant i've ever ben to is walking distance...jackie's place!! being from texas, i have some experience with bbq place and this is the real deal!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Katrina Jenkins - General Manager el 25 mar. 2024
Bruce,Thank you for your feedback! We are pleased you enjoyed your stay! I am so glad you loved Jackie's Place and I concur it is one the best restaurants in town and a constant recommendation form me to our guests to our guests.