Vista aérea

Opiniones sobre Paradise Point Resort & Spa

4 out of 5
Paradise Point Resort & Spa
1404 Vacation Rd, San Diego, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 1056 de 1819 opiniones" "
Evaluación: 8 - Bueno. 359 de 1819 opiniones" "
Evaluación: 6 - Aceptable. 187 de 1819 opiniones" "
Evaluación: 4 - Mediocre. 120 de 1819 opiniones" "
Evaluación: 2 - Terrible. 97 de 1819 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gerardo, Mexicali

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Dinna

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Zahalwa, tijuana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great for family travel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 6 sept. 2023
Dear Zahalwa,It was our pleasure to host you at Paradise Point Resort & Spa. We appreciate you taking a moment to review your stay, and we trust you had a wonderful experience as our guest. Come back soon!Sincerely,Jim Gross,General Manager

8/10 Bueno

Brenda

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
7/10
El hotel es bonito y las habitaciones amplias y limpias, las áreas verdes podrían estar mejor cuidadas, muchas telarañas. Pedimos toallas 2 veces porque abajo del lavabo estaba todo mojado, el lavabo estaba tapado.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 7 ago. 2023
Dear Brenda,Guest satisfaction is important to us, and we thank you for taking the time to review your recent stay. We are pleased that our clean accommodations were just what you were looking for. We regret that you had an issue in your bathroom, and we will have our maintenance team look into your comment and ensure everything is working as it should. The next time you are in San Diego, we would be delighted to welcome you back and deliver a 10/10 stay!Sincerely,Jim Gross,General Manager

8/10 Bueno

Zahalwa, tijuana

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Jorge

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Neptali

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Neptali

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

ALVARO

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Muy bien. Excelente hotel solo falto mejor aseo a la habitación.
Se hospedó 2 noches en febrero de 2023
Respuesta de General Manager el 2 mar. 2023
Dear Alvaro,Thank you for your high rating; it's a delight knowing that, for the most part, you enjoyed your time with us at Paradise Point Resort & Spa. Our team will keep your comments regarding cleanliness in mind, though please know that you can always request service should something appear to be amiss while you're with us. We hope to welcome you back in the future, so come and see us again!Sincerely,Jim Gross,General Manager

4/10 Mediocre

Joshua

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
La locación de la propiedad es increíble , los colchones de la camas están horribles , no hay servicio de limpieza diario a la habitación, la habitación estaba tapado el sink, El Mini fridge no servía.
Se hospedó 3 noches en septiembre de 2022
Respuesta de General Manager el 3 oct. 2022
Dear Joshua,Thank you for taking the time to leave your feedback. We are happy to know that our location served you well while in San Diego. However, it is disappointing to know that we could not meet all of your expectations. Our housekeeping and maintenance team will review your concerns and address where we may have fallen short. We work hard to provide our guests with excellent accommodations, and we hope to have another chance to prove that in the future.Sincerely,Jim Gross,General Manager

10/10 Excelente

Neptali

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Marcia Cruz

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien servicio todo me gusto
Se hospedó 3 noches en febrero de 2022
Respuesta de General Manager el 2 mar. 2022
Dear Marcia, Thank you for sharing how much you enjoyed your stay at Paradise Point Resort & Spa. It is awesome to see that you liked our friendly, helpful staff, and we trust your room was clean and comfortable. Please come back and see us again soon! Sincerely, Jim Gross, General Manager

10/10 Excelente

Karina

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Todo esta super hermoso, solo hubo una señora muy enojona en la tiendA d ropa. Tambien me parecio algo costoso
Se hospedó 3 noches en febrero de 2022
Respuesta de General Manager el 23 feb. 2022
Dear Karina, Thank you so much for the perfect rating. We are thrilled to see you enjoyed our beautiful accommodations. We hope you were able to get plenty of rest and make plenty of amazing memories during your time at Paradise Point Resort & Spa. Come back and visit us again soon. Sincerely, Jim Gross, General Manager

10/10 Excelente

Yaimili

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente , muy acogedor todo y un personal magnífico trabjando en el establecimiento
Se hospedó 2 noches en septiembre de 2021
Respuesta de General Manager el 4 oct. 2021
Dear Yaimili, We're elated that our cozy atmosphere and magnificent staff made for an excellent stay at Paradise Point Resort & Spa. We truly appreciate the kind words and look forward to hosting you again. Hurry back! Sincerely, Jim Gross, General Manager

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hermoso lugar para descansar
Se hospedó 3 noches en julio de 2021
Respuesta de General Manager el 5 ago. 2021
Thank you so much for the stellar review! We're thrilled that you enjoyed our wonderful accommodations. The pleasure was all ours at Paradise Point Resort & Spa, and we hope to welcome you back in the future. Sincerely, Jim Gross, General Manager

10/10 Excelente

Neptali

Se hospedó 1 noche en junio de 2021

10/10 Excelente

Neptali

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien excelente lugar
Se hospedó 1 noche en junio de 2021
Respuesta de General Manager el 16 jun. 2021
Dear Neptali, Thanks for staying at Paradise Point Resort & Spa! We're thrilled you had such a wonderful visit, and we can't wait to host you again soon! Sincerely, Jim Gross, General Manager

4/10 Mediocre

Anwar

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front counter very rude. The place very dirty
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Elena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property
Se hospedó 6 noches en marzo de 2024
Respuesta de General Manager el 17 may. 2024
Dear Elena,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Paradise Point Resort & Spa soon for another great stay.Sincerely,Jim Gross,General Manager

10/10 Excelente

Judith, Rolling Hills Estates

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Sushil

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay at paradise point was great! Customer service was excellent and food and drinks at barefoot were on point! Thanks!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 15 may. 2024
Dear Sushil,We're thrilled to hear about your stay at Paradise Point Resort & Spa! Providing excellent customer service is our priority, and we're delighted that you found it to be exceptional. It's also wonderful to know that you enjoyed the food and drinks at Barefoot as well. Thank you for your kind words, and we can't wait to welcome you back soon!Sincerely,Jim Gross,General Manager

8/10 Bueno

Erik

Le gustó: Personal y atención
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Rachel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We absolutely enjoyed celebrating our anniversary here!
Se hospedó 5 noches en mayo de 2024
Respuesta de General Manager el 15 may. 2024
We are honored to have been chosen for your special day! Thank you for staying with us at Paradise Point Resort & Spa, and we look forward to welcoming you back soon. Sincerely,Jim Gross,General Manager

10/10 Excelente

Valerie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hideaway. Had a wonderful vacation.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 13 may. 2024
Dear Valerie,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your vacation. It was truly a pleasure having you here, and we hope to welcome you back to Paradise Point Resort & Spa again soon. Sincerely,Jim Gross,General Manager

10/10 Excelente

Anna, Covina

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Family friendly
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Dear Anna,Thank you for taking the time to share your comments with us. We love hosting families, and it is wonderful to know that you appreciated our family-friendly atmosphere. It was a pleasure having you here, and we hope to see you again soon! Sincerely,Jim Gross,General Manager

10/10 Excelente

Briana

Viajó con su familia y niños pequeños
Le gustó: Estado de la propiedad e instalaciones
Nice, clean pools
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Dear Briana,It was truly a pleasure to welcome you to Paradise Point Resort & Spa. We're thrilled to hear you had a positive experience and that you had the opportunity to enjoy our clean pools. Thank you for sharing your kind comments, and we hope to host your next visit to the area.Sincerely,Jim Gross,General Manager

10/10 Excelente

Tyler

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Access to the beach
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Dear Tyler,It was a pleasure hosting you at Paradise Point Resort & Spa. Guest feedback is always appreciated, and we thank you for highlighting our excellent location close to the beach. We hope to welcome you back soon. Sincerely,Jim Gross,General Manager

10/10 Excelente

Paknoosh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I want to visit this property every month! I can’t say enough about how gorgeous the grounds are and walkable to the water.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 10 may. 2024
Dear Paknoosh,Thank you for your enthusiastic feedback! We're thrilled that you found our grounds spectacular and enjoyed our proximity to the ocean. We look forward to welcoming you back to Paradise Point Resort & Spa soon.Sincerely,Jim Gross,General Manager

10/10 Excelente

Jingjing

Le gustó: Personal y atención, estado de la propiedad e instalaciones
We enjoyed our stay there, nice resort.
Se hospedó 4 noches en mayo de 2024
Respuesta de General Manager el 10 may. 2024
Dear Jingjing,Thank you for taking a moment to review your recent stay with us at Paradise Point Resort & Spa! We're delighted that you had a relaxing experience at our resort. It would be our pleasure to welcome you back anytime for another unforgettable getaway.Sincerely,Jim Gross,General Manager

8/10 Bueno

Yomi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect except the Clorox scent in the room.
Se hospedó 5 noches en abril de 2024
Respuesta de General Manager el 9 may. 2024
Dear Yomi,Thank you for sharing your thoughts. We're happy to know you enjoyed your stay overall, and we appreciate your feedback regarding the scent in your room. We will be sure to address this promptly and hope to have the opportunity to welcome you again soon. Sincerely,Jim Gross,General Manager

10/10 Excelente

michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

ana del Carmen

Le gustó: Servicios, estado de la propiedad e instalaciones
This was a great stay. You can drive to paces or stay at the hotel. Restaurants were great. Personal and location was awesome. Def coming back again.
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager el 7 may. 2024
Dear Ana,Thank you for the wonderful review! We're thrilled to hear that you had a great stay and appreciate your kind words about our team. We're delighted you're planning to return, and we look forward to welcoming you back to Paradise Point Resort & Spa for another excellent experience!Sincerely,Jim Gross,General Manager

10/10 Excelente

ALLA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 7 may. 2024
Dear Alla,We are so glad you chose to stay with us at Paradise Point Resort & Spa! We love to know that you enjoyed your stay with us, and we are thankful for you taking the time to leave an excellent review. We can not wait to welcome you back soon.Sincerely,Jim Gross,General Manager

4/10 Mediocre

Tsz Yan, Seattle

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

4/10 Mediocre

Steffani

Viajó con su pareja
No le gustó: Personal y atención, servicios
Since I walked foot on the property I noticed unwelcoming stares and the lack of greetings from staff. Yesterday i reported a racial profiling at the pool. Me and my fiancé was there around 11:13 and I made my complain at 12:30. The complaint included, not being serviced or acknowledged during our time at the pool. I had to ask for a menu after seeing this blond young lady deliver a menu to a caucasian family that couldn't even put their stuff down before she greeted them. The young lady was not apologetic at all after expressing my concern to her but only just to hand me a menu saying "oh huh" so I followed the chain of command. The manager said well they dont open til 12. I looked at my watch and it was 12:38. She then to say, well were you in the area. I said absolutely, jacuzzi and pool and I have video with the times. The manager applied a $50 credit for the "inconvenience". That does not fix anything and truly unacceptable. We paid over $600 to stay there and it was not paradise. Additionally, as I was checking out, I had questions about the receipt regarding the San Diego and California tourism assessment fees and the receptionist Pat explained as if I was bothering her. Very rushed. She said we are a taxed state and that's the tax, we can't get away from it, it's listed when you book. The older guy at the valet and the yoga instructor was the only two welcoming gentleman. Our service at b
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Steffani,Thank you for taking the time to leave us a review. We take pride in providing a phenomenal experience for our guests, and we value your feedback. Please reach out to us directly to discuss your experience further.Sincerely,Jim Gross,General Manager

10/10 Excelente

Lisa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything about our stay. This property is very kid friendly.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Juan, Brea

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this place so amazing awesome people everyone is so friendly and the rooms are big and spacious!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 1 may. 2024
Dear Juan,Thank you for sharing your experience with us! We're thrilled you found our hotel amazing, with spacious rooms and friendly team members. Your kind words brighten our day, and we can't wait to welcome you back to Paradise Point Resort & Spa for another fantastic stay!Sincerely,Jim Gross,General Manager

2/10 Terrible

Salome

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Multiple occasions there were spiders crawling on us in the bed. There were just a lot of bugs in the room. Which made the stay uncomfortable. The bedding was also itchy on my skin.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Salome,Thank you for providing your feedback on your recent stay. We regret to hear about your experience and appreciate you bringing these issues to our attention. We take our resort's pest control efforts very seriously by maintaining a consistent and thorough pest elimination program, and we apologize for any inconvenience caused. Our team hopes to have the opportunity to welcome you back again to change your perceptions. Sincerely,Jim Gross,General Manager

6/10 Aceptable

holly

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was great and the rooms were clean. Very hard to navigate around property and located right beneath the path of traveling planes and makes a lot of noise.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Holly,Thank you for staying with us and taking the time to share your thoughts. It's great to know that our friendly staff and clean, comfortable rooms added to your experience. However, we apologize for any issues with noise, and we'll consider how we can minimize this in the future. If you're in the area again, please consider coming back to see us.Sincerely,Jim Gross,General Manager

10/10 Excelente

Senaida

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

valeria

Le gustó: Limpieza
lov it
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Valeria,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Paradise Point Resort & Spa.Sincerely,Jim Gross,General Manager

6/10 Aceptable

Ekaterina

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Kalkidan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All the added fees once you get on the property are completely unnecessary and starts your stay on the wrong foot.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Thank you for your feedback. We regret to hear about your disappointment with the fees during your stay. We always strive to be as transparent as possible regarding this matter, so we will be sure to discuss all of your feedback internally. Should you return to the area, we hope you will consider staying with us again.Sincerely,Jim Gross,General Manager

10/10 Excelente

Susan

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Meredith

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Shisi

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great for families with kids, and companies who organize outing or similar activities. Even just laying down at the beach or the pool is a decent nice experience! Just next door to SeaWorld is a plus.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Shisi,It was our pleasure to host you at Paradise Point Resort & Spa! We are thrilled to hear you enjoyed the beach and pool and found it great for families. Thank you for your review, and we hope to see you again. Sincerely,Jim Gross,General Manager

10/10 Excelente

Alix N

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amazing place to stay, wonderful walking around the property
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 19 abr. 2024
Dear Alix,Thank you for your kind words. We're glad you enjoyed exploring the property, and we look forward to seeing you again at Paradise Point Resort & Spa!Sincerely,Jim Gross,General Manager

8/10 Bueno

Jonathan, Wilmette

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The staff was great and everything was very clean! The only drawback was that the bathrooms were small and dated (but again, clean!). A great place to stay given the price and location, but it would be fantastic if they had larger updated bathrooms.
Se hospedó 6 noches en marzo de 2024
Respuesta de General Manager el 19 abr. 2024
Dear Jonathan,Thank you for choosing Paradise Point Resort & Spa and sharing your kind review. While we are sorry the bathroom didn't quite meet your expectations, we are happy you were impressed with our amazing staff, spotless accommodations, and fantastic location. We look forward to welcoming you back for many more memorable getaways.Sincerely,Jim Gross,General Manager

8/10 Bueno

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Dayshawn

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay at paradise point was great! Customer service was excellent and food and drinks at barefoot were on point! Thanks again and I will be back very soon
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Dayshawn,Thank you for choosing Paradise Point Resort & Spa and for taking the time to share your five-star rating! We are delighted to hear that our friendly service and your pleasant experience at Barefoot Bar & Grill added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back again soon for another memorable stay.Sincerely,Jim Gross,General Manager