Vista desde la propiedad

Opiniones sobre Sunset Inn

2.5 out of 5
Sunset Inn
133 Asilomar Blvd, Pacific Grove, CA

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 744 de 1006 opiniones" "
Evaluación: 8 - Bueno. 203 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 36 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 11 de 1006 opiniones" "
Evaluación: 2 - Terrible. 12 de 1006 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

8,8/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Martin

Viajó con su pareja
Le gustó: Servicios
El personal excelente y solo me quedan palabras de agradecimiento
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Care Team el 23 oct. 2023
Dear Martin, thank you for your kind words. We're delighted to hear that you found our staff to be excellent, and we appreciate your words of gratitude. Providing excellent customer service is important to us, and we're glad our staff left a positive impression. Your feedback is appreciated, and we look forward to serving you again. If you have any specific highlights or preferences for your next visit, please share them with us. Thank you for choosing our hotel!Best regards,RishiSunset Inn Customer Relations Manager

8/10 Bueno

Jean-Jacques

Se hospedó 1 noche en junio de 2023
Respuesta de Customer Care Team el 22 jun. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Alberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio ubicación inmejorable
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Richar

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
This is an incredible place. Excellent location, excellent customer service, excellent room. Everything was perfect. I definitely recommend this place. I would give more than 5 stars if at all possible.
Se hospedó 1 noche en abril de 2021

10/10 Excelente

margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
So welcoming ! So friendly ! The owner told me this is your home now make yourself comfortable! The location is phenomenal in terms of the beautiful scenic pathways and the incredible oceans magnificent surging on shore! I will be back!!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Joan, Novato

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean room and surrounding area. Nicely maintained property. Only minus no receptacle for recycle items. I would stay again.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Martin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bhavi at the front desk was extremely friendly and helpful, great Inn to stay at when visiting Monterey peninsula.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Experience Team el 3 may. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

Cheryl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The proprietor, Rishi, was pleasant and accommodating. The other person, a woman, not as much (inattentive). The property was very clean and neat. Parking was tight but not a problem. We had a room with a fireplace, which was the way to control the heat in the room. The shower area was unusually large … seemed like a waste of space that perhaps might have been better used. Another thing that seemed unusual (and lacking) was the fact that there was no place to hang clothes. There was plenty of room in the unit to have a hanging apparatus of some kind with hangers to allow guests to hang items — highly recommended improvement. The property is within walking distance of the water and a nice trail along the water. Overall, our short stay of two nights was good!
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team el 1 may. 2024
Dear Cheryl, thank you for taking the time to share your feedback with us. We're delighted to hear that you found our proprietor, Rishi, pleasant and accommodating, and we apologize for any inconvenience caused by the inattentiveness of the other staff member. We're pleased to know that you appreciated the cleanliness and neatness of our property, as well as the unique feature of the fireplace in your room. Your suggestion regarding providing a hanging apparatus for clothes is valuable feedback, and we will certainly consider it for future improvements. We're glad to hear that you enjoyed the convenient location near the water and the walking trail. It was a pleasure hosting you during your two-night stay, and we hope to welcome you back again in the future for another enjoyable experience.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Arminda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and the room was very spacious. Complete with fridge, microwave, and coffee maker which did not really use since we have access to the all-day coffee, tea and juices in their office. But of a walk to the beach for sunset but it was very windy when we went, still very beautiful though. We would definitely visit again.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 30 abr. 2024
Dear Arminda, thank you for your wonderful review! We're thrilled to hear that you found our rooms to be clean and spacious and that the amenities including the fridge, microwave, and coffee maker added convenience to your stay. We're glad you enjoyed our all-day coffee, tea, and juices available in our office. While the walk to the beach for sunset may have been a bit windy, we're delighted that you still found it beautiful. Your positive feedback means a lot to us, and we would be delighted to welcome you back for another visit in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us!Best regards,RishiSunset Inn Customer Relations Manager

6/10 Aceptable

Young Mo

Viajó con su familia
Le gustó: Limpieza
Poor breakfast.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team el 30 abr. 2024
Dear Young, we're sorry to hear that you were disappointed with our breakfast offerings. Providing a satisfying breakfast experience for our guests is important to us, and we apologize if we fell short of your expectations. Your feedback is valuable, and we will consider it as we strive to improve our breakfast options for future guests. If there's anything else we can do to enhance your stay or if you have any specific suggestions for breakfast improvements, please don't hesitate to let us know. We appreciate your honesty and hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very welcoming. Loved that they could give us advice on where to eat and what to see/do locally. Would stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 30 abr. 2024
Dear Karen, thank you for your kind words! We're thrilled to hear that you felt welcomed and appreciated the local recommendations provided by our staff. Ensuring our guests have a memorable and enjoyable experience is our top priority, and we're delighted that we could assist you in making the most of your time in the area. We would be honored to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to seeing you again!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Aaron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice ppl
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team el 30 abr. 2024
Dear Aaron, thank you for your kind words! We're delighted to hear that you found our staff to be very nice during your stay. Providing friendly and attentive service is important to us, and we're thrilled that our team made a positive impression on you. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again soon!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Dr. Daramola

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a lovely one night stay at Sunset Inn in Pacific Grove. The lovely cottage was warm and inviting and the staff were kind and accommodating. We look forward to another visit in the future.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 30 abr. 2024
Dear Dr. Daramola, we're thrilled to hear that you had a wonderful one-night stay at Sunset Inn in Pacific Grove! It's delightful to know that you found the cottage warm and inviting and that our staff were kind and accommodating throughout your visit. Your satisfaction is our top priority, and we're already looking forward to welcoming you back for another memorable stay in the future. Thank you for choosing Sunset Inn, and we can't wait to see you again soon! Best regards,RishiSunset Inn Customer Relations Manager

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place so quiet and very close to the beach. Great walking trails and restaurants are close by.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Care Team el 23 abr. 2024
Dear Paul, thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our location quiet and convenient. It's wonderful to know that you were able to explore the nearby walking trails and restaurants. We hope to have the pleasure of hosting you again in the future for another peaceful getaway by the beach!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our new favorite spot to stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team el 19 abr. 2024
Dear Robert, we're delighted to hear that our hotel has become your new favorite spot to stay! It's our pleasure to provide you with a comfortable and enjoyable experience. If there's anything specific you particularly enjoyed or if there are any areas where we can further improve, please feel free to share your feedback with us. We look forward to welcoming you back for many more memorable stays in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Bradley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pleasant stay and close access to the beach. Warm welcome and reception from Manager. Rooms were clean, big, and had good amenities like the shower. Only con is the tv cut out once or twice
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 22 abr. 2024
Dear Bradley, we're delighted to hear that you had a pleasant stay with us and enjoyed our proximity to the beach. It's great to know that you received a warm welcome from our manager and that you found the rooms clean, spacious, and well-equipped with amenities like the shower. We apologize for any inconvenience caused by the TV cutting out occasionally; our team will handle this issue promptly to ensure a seamless experience for our guests in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Rabih, Brookline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very cozy and authentic, excellent location and great service.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 16 abr. 2024
Dear Rabih, we're thrilled to hear that you found our hotel cozy and authentic and that you enjoyed our excellent location and great service! Providing a warm and welcoming atmosphere, along with convenient amenities and top-notch service, is what we aim for. Your satisfaction is our priority, and we're delighted that we could make your stay enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience in the future! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Audrey

Le gustó: Limpieza, personal y atención
Very cute little bungalows. Tiny but the host was very accommodating and the location was very convenient to a lot of the Monteray attractions.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 15 abr. 2024
Dear Audrey, we're delighted to hear that you enjoyed your stay in our bungalows and found our location convenient for exploring Monterey's attractions. Our team strives to provide excellent service and comfortable accommodations for all our guests. Thank you for your kind words, and we hope to welcome you back for another pleasant stay in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Heidi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We found this to be a charming property with spacious rooms walking distance from the beach.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team el 12 abr. 2024
Dear Heidi, It's wonderful to hear that you found our property charming and enjoyed our spacious rooms! Being within walking distance from the beach adds to the overall experience, allowing our guests to fully appreciate the beauty of the surroundings. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please feel free to let us know.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Byoungsam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staffs are very kind
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 9 abr. 2024
Dear guest, thank you for your feedback! We're delighted to hear that you found our staff very kind. Providing friendly and attentive service is a top priority for us, and we're thrilled that our team made a positive impression on your stay. We truly appreciate your recognition of their efforts, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future. Thank you for choosing our hotel!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, cozy, affordable, very nice and hospitable!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 9 abr. 2024
Dear Jennifer, thank you so much for your kind words! We're delighted to hear that you found our hotel clean, cozy, and affordable and that our staff provided you with a very nice and hospitable experience. Providing excellent service and comfortable accommodations is our top priority, and we're thrilled that we succeeded in meeting your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Alexis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful place and even more wonderful host, so lovely and kind!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 8 abr. 2024
Dear Alexis, thank you so much for your kind words! We're delighted to hear that you had a wonderful experience with us and that our host made your stay even more enjoyable. Providing exceptional hospitality and creating memorable experiences for our guests are our top priorities. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another fantastic stay!Best regards,RishiSunset Inn Customer Relations Manager

8/10 Bueno

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very friendly and helpful. Beautiful location, quiet area and a five minute walk to the beach area.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 8 abr. 2024
Dear Ryan, we're thrilled to hear that you had a positive experience with our staff and enjoyed the beautiful and tranquil location of our hotel, just a short stroll away from the beach. Providing excellent service and ensuring our guests feel welcome and well-assisted are our top priorities. Thank you for choosing to stay with us, and we look forward to welcoming you back for another relaxing getaway in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

susan

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Well appointed! Comfortable and charming. Staff was warm and welcoming
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 5 abr. 2024
Dear Susan, thank you for your kind words! We're delighted to hear that you found our hotel well-appointed, comfortable, and charming. Providing a warm and welcoming experience for our guests is always our priority, and we're glad to hear that our staff met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Bueno

Amanda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was nice. The parking can be tight. The beach is within walking distance, restaurants in Pacific City is a quick drive. Our complaint would be the beds and pillow were too firm for us and we woke up sore. It was hot upstairs no AC and the fan provided helped but you are unable to open the window to let cool air in. You can open the door onto balcony and even though it seemed safe, didn't sleep with the door open. The breakfast was doughnuts, oatmeal and yogurt with juice/coffee. Overall we enjoyed the stay. The owners are definitely trying to be helpful and make sure you are happy.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Care Team el 5 abr. 2024
Dear Amanda, thank you for sharing your experience with us. We're glad to hear that you found the hotel nice and enjoyed its proximity to the beach and nearby amenities. We appreciate your feedback regarding the firmness of the beds and pillows, as well as the issue with the lack of AC upstairs. Your comments will be shared with our team for further consideration and improvement. We're pleased that you found our staff helpful and attentive to your needs. We hope to welcome you back in the future and provide you with an even more comfortable stay.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

SZE WING

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 23 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 3 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

stephanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very clean and well organized. the fireplace warmed up the room quickly and there was very little outside noise despite being close to the main road. did not stay for the breakfast but would def go back. everything was convenient and clean. very impressed
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 1 abr. 2024
Dear Stephanie, thank you for sharing your positive experience! We're thrilled to hear that you found our hotel very clean, well-organized, and convenient. It's great to know that you enjoyed the fireplace in your room and that it helped warm up the space quickly. We appreciate your kind words about our efforts to minimize outside noise, and we're delighted that you were impressed with the overall cleanliness and convenience of our facilities. We look forward to welcoming you back on your next visit!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

DAVID

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Meticulously maintained flowers in front of the brightly painted exteriors.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 29 mar. 2024
Dear David, thank you for your wonderful feedback! We're thrilled to hear that you appreciated the meticulously maintained flowers in front of our brightly painted exteriors. Our team takes great pride in creating a welcoming and visually pleasing environment for our guests to enjoy. Your kind words are truly appreciated and serve as motivation for us to continue our efforts in maintaining our property to the highest standards. We hope you had a delightful stay overall, and we look forward to welcoming you back for another memorable experience in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

stephen

Relaxing- comfortable- clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 27 mar. 2024
Dear Stephen, we're thrilled to hear that you found your stay at our hotel to be relaxing, comfortable, and clean. Providing a serene and enjoyable environment for our guests is our top priority, and we're delighted that we were able to meet your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another excellent experience in the future.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Michael

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 15 abr. 2024
Dear Michael, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 23 mar. 2024
Dear Anthony, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

mike

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Allthe above...just not a lot of close dining options
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 20 mar. 2024
Dear Mike, thank you for your feedback. We're glad to hear that you had a positive experience overall. We understand that dining options can greatly impact a guest's stay, and we apologize for any inconvenience this may have caused. We appreciate your input and will consider it as we strive to improve our services. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Bueno

elham

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was nice and clean. Bed was very comfortable. Shower was nice. It was very close to the beach so we walked and sat on a bench and watched the sunset. Parking was right by the door. The downside was that the room was very small so we had to put the suitcases on the bed every time we want to get something. The breakfast was not even a breakfast. Just some toasts and sweets. Coffee on the lobby was tasting really bad. In general it was a good stay for a night, very close to 17 mile drive and Monterey but you need a car.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 18 mar. 2024
Dear Elham, thank you for your detailed feedback! We're thrilled to hear that you found our hotel to be nice and clean, with a comfortable bed and a nice shower. It's wonderful that you enjoyed the proximity to the beach and the convenience of parking near the door. We appreciate your honest assessment of the room size and breakfast offerings, and we'll certainly consider your comments as we strive to improve our services. We apologize for any inconvenience with the coffee taste and will handle this issue promptly. We're glad you had a good overall stay and found our location convenient for exploring the area. We hope to have the opportunity to welcome you back in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

David

😃
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 18 mar. 2024
Dear David, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Rosa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was well maintained, beautiful, loved the fireplace, the amenities, location, cleanliness. Overall a beautiful and comfortable stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 18 mar. 2024
Dear Rosa, we're thrilled to hear that you had such a wonderful experience during your stay with us! It's fantastic to know that you enjoyed our well-maintained facilities, beautiful ambiance, and convenient location. Your kind words about our amenities, cleanliness, and overall comfort mean a lot to us. We strive to provide our guests with exceptional experiences, and we're delighted to hear that we succeeded in making your stay enjoyable. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic stay!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

April

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bhadi was the best mgr ever and made us feel at home. Property was clean, up to date, comfortable beds and super quiet. Best sleep and stay at a hotel ever. Great breakfast and hospitality.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 14 mar. 2024
Dear April, thank you for your glowing review! We're thrilled to hear that Bhadi provided exceptional service and made you feel at home during your stay with us. It's wonderful to know that you found our property clean, up-to-date, and comfortable and that you enjoyed a restful sleep in our quiet rooms. We're delighted that you also enjoyed our breakfast offerings and hospitality. We'll be sure to pass along your compliments to Bhadi and the rest of our team. We look forward to hosting you again for another fantastic stay. If you need any assistance or have any special requests for your next visit, please don't hesitate to let us know.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Terry A.

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were so helpful and considerate.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 14 mar. 2024
Dear Terry, thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be helpful and considerate during your stay. Providing exceptional service and ensuring our guests' needs are met is our top priority, and we're pleased to know that we succeeded in delivering a positive experience for you. We truly appreciate your kind words and look forward to welcoming you back on your next visit. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 13 mar. 2024
Dear Daniel, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

christine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay very much. Lovely staff and comfortable bed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 11 mar. 2024
Dear Christine, thank you for choosing our hotel and for sharing your positive experience. We are thrilled to hear that you enjoyed your stay and found our staff and accommodations to your satisfaction. Providing a comfortable and welcoming environment is our priority, and we appreciate your kind words. If you have any suggestions or if there's anything else we can do to enhance your future visits, please let us know. We look forward to welcoming you back on your next stay.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Bueno

Pamela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Sunset Inn is very nice, quaint place. I had a nice room in the back with a fireplace and jacuzzi tub. The room was nice, but a little bit quirky. The fireplace made a couple loud thumping noises when you turn it on. The staff seemed very nice and personable. Breakfast is limited. The price of hotel seemed about double some others in the area…so I was expecting more or better. For the price it isn’t much better than others…I’ve stayed in many Pacific Grove hotels before. Probably would choose a cheaper option in the future.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 11 mar. 2024
Dear Pamela, thank you for taking the time to share your experience at the Sunset Inn. We're pleased to hear that you enjoyed the quaint atmosphere and the amenities in your room. We appreciate your feedback about the fireplace, and we will handle this to ensure a smoother operation. Our team is dedicated to providing a friendly and personable service, and we're glad you felt their warmth. Regarding the breakfast options and pricing, we understand your concerns, and we'll consider them for future improvements. We value your input and hope to have the opportunity to welcome you back for an even better stay.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Victor

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely, quiet, boutique property. In a residential area so super quiet
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 5 mar. 2024
Dear Victor, thank you for sharing your positive experience with us. We're delighted to hear that you found our property lovely and enjoyed the peaceful atmosphere in our residential location. Creating a quiet and boutique ambiance is a priority for us, and we're thrilled that it contributed to your stay. Your feedback is valuable, and we appreciate your kind words. We look forward to the pleasure of hosting you again in the future. Thank you for choosing our boutique property.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Bueno

Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 5 mar. 2024
Dear Manuel, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

6/10 Aceptable

Greg

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The check in person (male) (PM) was friendly and very hospitable. However, the checkout person (AM) was inconvenienced by our presence, very curt and disrespectful. She rather spend time speaking on the phone talking to her friend, ignoring customers, no eye contact, even when asked a direct question. We felt unwelcomed, as if we were a 'burden'. We will NOT stay at this property again because of her.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rishi Patidar el 1 mar. 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced during your stay. Our inn did not meet your expectations and guest service. We appreciate sharing your valued feedback as we value each and every guest’s concerns and take them very seriously. Our team and we strive to offer an exceptional stay, comfortable accommodations and excellent service and we are terribly disappointed that we missed the excellent services We will address them with each respective team. We are working on guest service you mentioned above. We Thank you again for your valuable feedback. We hope you will give us another opportunity in the future to offer you the exceptional stay you deserve.

10/10 Excelente

Cheryl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If your looking for a place to stay that’s quiet, friendly, clean, coastline is within walking distance, state parks are within driving distance, great places to eat, this is the place for you! From the moment you check in to the moment you leave you are treated as a special guest. If I’m ever back in the area I will stay at Sunset Inn.
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Care Team el 1 mar. 2024
Dear Cheryl, thank you for choosing Sunset Inn as your accommodation and for taking the time to share such a positive review. We're delighted to hear that you found our property quiet, friendly, and clean and that our location suited your needs for exploring the coastline and state parks. Our team strives to make every guest feel special, and we're thrilled to know we succeeded during your stay. We look forward to welcoming you back whenever you're in the area and appreciate your kind words.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Kathy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 29 feb. 2024
Dear Kathy, thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel. Providing excellent service and a comfortable environment for our guests is our top priority. If you have any specific feedback or suggestions on how we can make your next stay even better, please feel free to share. We appreciate your patronage and hope to welcome you back soon.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Manager extremely helpful and friendly. Comfortable bed. Easy access from car to room .
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 29 feb. 2024
Dear Michael, thank you for sharing your positive experience with us! We are delighted to hear that our manager's helpfulness and friendliness, along with a comfortable bed and convenient access, contributed to a pleasant stay. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back on your next visit.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Bueno

Daniel, Millbrae

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 27 feb. 2024
Dear Daniel, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excelente

Dean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quaint, well maintained, safe and just a short walk from the seashore.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 27 feb. 2024
Dear Dean, thank you for choosing our hotel for your stay and taking the time to share your experience. We're delighted to hear that you found our property quaint, well-maintained, and safe. It's always rewarding to know that our guests had a positive and enjoyable stay. If you have any suggestions or specific feedback on how we can further improve, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back for another pleasant visit.Best regards,RishiSunset Inn Customer Relations Manager