6/10 Aceptable
Melody
19 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
This is a unique property and it was fun to see the moon and stars out of the dome windows on the ceiling at night.
Unfortunately, we had major difficulty getting into the unit. The extremely long door code wouldn't open the door on a few occasions, necessitating a call to VACASA.
The other really bad thing was the refrigerator. When we loaded it, the door kept coming open, so we pushed a chair in front of it to keep the door closed. However, that wasn't the only problem. The fridge just wasn't working. The ice cube trays were full of water that wouldn't freeze and all of our food in the fridge was ruined. The property manager came with bags of ice the next day, but by then it was too late! We're still waiting to hear if we are going to be compensated for this.
The other thing that we hadn't anticipated was all the stairs. It was difficult for us to unload the car, schlep everything upstairs, and then up another flight to the sleeping area. We're both in our 70's and this made it a bit difficult!
Melody
Se hospedó 2 noches en abril de 2024