Dear Guest, We are delighted to hear that you had an enjoyable experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards,

Dear Guest, Thank you very much for taking the time and sharing your feedback.While I wish you had a better experience at the Bar, it is the constructive feedback like this that we learn from and use to improve our services and experience. On the other hand, it is encouraging to know that you enjoyed other aspects of your stay.Thank you for choosing The Plaza and we hope to be presented with an opportunity to better serve you soon.Sincerely,

Dear Guest, We are delighted to learn that you had an enjoyable experience at The Plaza. Thank you for your feedback and we look forward to having you with us again soon. Warm regards,

Dear Guest,Thank you for taking the time to share your honest feedback. We strive to ensure all of our guests experience The Plaza's legacy of extraordinary service and are disappointed to learn that your stay fell short.Should your time permit, we invite you to please contact us directly at plzfrontofficemanagement at fairmont.com with your reservation details so that we may further investigate and work to make it right. It is through feedback such as yours that we may continuously ensure our guests receive the highest levels of service.We hope for the opportunity to better serve you the next time your travels bring you to New York.Sincerely,

Dear Guest,Thank you for taking the time to share your feedback. We strive to ensure all of our guests experience The Plaza's legacy of extraordinary service and are disheartened to learn that your stay fell short.Should your time permit, we invite you to please contact us directly at plzfrontofficemanagement at fairmont.com with your reservation details so that we may further investigate and work to make it right. It is through feedback such as yours that we may continuously ensure our guests receive the highest levels of service.We hope for the opportunity to better serve you the next time your travels bring you to New York.Sincerely,

Querido Huesped,Estamos encantados de saber que disfrutó de una experiencia positiva. Gracias por sus amables palabras y esperamos tenerle nuevamente con nosotros pronto.Un cordial saludo,Luigi RomanielloGerente General

Dear Guest,Thank you so much for your kind comments about your stay with us! I am delighted you had such an exceptional experience, and that our team went above and beyond to make sure you had a memorable stay. Thank you for being our guest and we look forward to welcoming you back.Warmest Regards,Luigi RomanielloManaging Director

Dear Guest, We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Luigi RomanielloManaging Director

Dear Guest,We very much appreciate your comments regarding your stay at the The Plaza - A Fairmont Managed Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Guest,Thank you for taking the time to share your feedback regarding your stay at The Plaza, A Fairmont Managed Hotel. Excellent service is what we strive to be known for; therefore, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests.I noticed that your overall experience was not up to standard with the experience that we wish our guests to have. I would greatly appreciate it if you would be willing to provide any further information about any problem you may have encountered as this will help us better understand what happened in order to rectify any concerns and prevent future occurrence.Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon.Sincerely,

Dear Guest, We are delighted to hear that you had an enjoyable experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards,

Dear Guest,Thank you for taking the time to tell us about your experience at The Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and improve the services we provide. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Estimada Huesped, Le agradecemos enormemente sus comentarios en relación a su estancia en The Plaza - A Fairmont Managed Hotel. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.

Dear Guest,We very much appreciate your comments regarding your stay at The Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Estimado Huesped, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en The Plaza - A Fairmont Managed Hotel. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras más sinceras disculpas. En Fairmont, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Querido Huesped, ¡Gracias por la excelente reseña de nuestro hotel! Nos alegra que haya disfrutado de su estadía y esperamos volver a verlo muy pronto. Atentamente,

Estimado Huesped, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en The Plaza. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras más sinceras disculpas. En nuestro hotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo,

Thank you for taking the time to share your experience. It is a pleasure to know that your stay was a perfect 10 out of 10! We hope for the opportunity to welcome you once again, and wish that your next visit may be as remarkable as the last.

Thank you for the fabulous, five-star rating!

Thank you for taking the time to share your honest feedback. We are disheartened to learn the cleanliness of your guest room was less than desirable. Please know that this is not typical and we have shared your comments with our colleagues as a teachable moment to ensure it does not happen again. We hope for the opportunity to welcome you again for a more pleasant experience.

Thank you for the lovely review and rating following your recent stay at The Plaza! We hope to have the pleasure of welcoming you back again soon!

Dear guest, Thank you for taking the time to share your feedback. The destination fee is not a tax, but an additional mandatory service fee charged to every guest that is intended to provide ease of access to multiple hotel amenities while making it seamless to enjoy them. Guests are advised of this fee prior to finalizing a reservation, and we apologize if this was unclear at the time of booking. We invite you to please contact our management team if we may be of any further assistance.

Dear Manuel, Thank you for taking the time to share your feedback. The Plaza aims to deliver a remarkable experience, and are delighted to know that you enjoyed your stay with us. We hope for the opportunity to welcome you back soon!

We appreciate you taking a moment to share a rating. From the score received, it appears your stay was not as anticipated. We do apologize for any inconvenience faced and do hope to be presented with an opportunity to hear of these concerns in detail to rectify any service shortfalls. Thank you for choosing The Plaza and we hope to better serve you in the future.

Hello Héctor, We are delighted to know that you had a wonderful experience at The Plaza. We hope for the opportunity to welcome you back soon!

Gracias por sus comentarios. Nos aseguraremos de enviar sus comentarios a los departamentos correspondientes.

Thank you for the amazing rating!

We appreciate you taking a moment to share your feedback following your recent stay at The Plaza! While it is a pleasure to hear that you enjoyed your visit, we do apologize for any concern regarding our Butler Services. We will ensure that this feedback is shared with the necessary Team Members to rectify any shortfalls and prevent future occurrence. We thank you for choosing The Plaza and hope to have the opportunity to welcome you back again soon!

Muchisimas gracias por tomar el tiempo para calificarnos de tan magnifica forma despues de su visita reciente al Plaza!

Thank you for sharing a fantastic rating following your visit to The Plaza! We appreciate seeing that you enjoyed your stay and we hope to welcome you back again soon!

Thank you for taking a moment to share a rating. We appreciate your feedback.

Gracias por tus comentarios. Lamento mucho que haya habido algunos contratiempos durante su estancia. Aunque estoy feliz de que hayamos podido corregir algunos de los problemas, estoy seguro de que la experiencia no fue cómoda. No dude en comunicarse conmigo directamente si desea compartir más detalles o si desea permanecer con nosotros en el futuro. Estaré encantado de supervisar su estancia.

We appreciate the positive rating!

Thank you for your feedback! Although we are happy to see that you enjoyed your stay overall, we do apologize for any delay in servicing. We will ensure that this feedback is communicated accordingly. Thank you for choosing The Plaza and we hope to welcome you back again soon!

Thank you for your feedback!

Muchisimas gracias por tomar el tiempo para calificarnos de tan magnifica forma despues de su visita reciente al Plaza!

We appreciate you taking a moment to share your feedback following your recent stay at The Plaza! We are delighted that your experience was exceptional overall and will ensure your comments are shared with our Teams with great pride. Thank you for choosing The Plaza, we hope to welcome you back again soon!

Thank you for the outstanding, five-star rating!

Thank you for the review and rating! We appreciate your feedback.

Thank you for the wonderful five star rating and review! We appreciate you choosing The Plaza and we hope to welcome you back again soon!

We appreciate an outstanding five-star rating following your stay at The Plaza! We look forward to having you join us again soon!

Muchisimas gracias por tomar el tiempo para calificarnos de tan magnifica forma despues de su visita reciente al Plaza!

Thank you for taking a moment to share such a lovely review following your recent stay at The Plaza! We are delighted to hear of your experience with Erika, we are very fortunate to have her on our team. We appreciate you choosing The Plaza and look forward to having the pleasure of welcoming you back again soon!

Muchisimas gracias por tomar el tiempo para calificarnos de tan magnifica forma despues de su visita reciente al Plaza!

Muchisimas gracias por tomar el tiempo para calificarnos de tan magnifica forma despues de su visita reciente al Plaza!

Thank you for taking the time to share your feedback with us regarding your recent stay at The Plaza. Firstly, we do apologize for the service concerns that you had experienced as we as for your lack of satisfaction with the size of your guestroom. We will ensure that your comments are shared with everyone concerned as we are continuously working to address any shortfalls in our service and offerings. Thank you for choosing The Plaza and we hope to have the opportunity to welcome you back again soon!