Dear Jorge,We're delighted you found our staff very friendly and helpful! Providing excellent service to our guests is our top priority, and we're glad we could make your stay enjoyable. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!Regards,Heritage Hotel New York City Management

Dear Evelyn,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Heritage Hotel New York City.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our The Heritage Hotel New York City hotel soon!back to our The Heritage Hotel New York City hotel soon!Regards,Heritage Hotel New York City Management

Dear Carlos,Thank you for your feedback!  We're glad to hear that you found our location good.  We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your feedback.  If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.  We look forward to welcoming you back soon!Regards,Heritage Hotel New York City Management

Dear Timoteo,We apologize for any confusion regarding your deposit. Please get in touch with our front desk or management directly to discuss and resolve the issue promptly. We appreciate your understanding and will ensure your concerns are addressed satisfactorily. Thank you for bringing this to our attention, and we value your feedback.Regards,Heritage Hotel New York City Management

Dear Concepcion,We apologize for the inconvenience you experienced during your stay. Smoking concerns and cleanliness issues do not meet our standards. We will address these matters promptly with our staff and implement measures to enhance the overall guest experience. Your feedback is invaluable, and we appreciate your understanding. Please consider giving us another opportunity, and we will strive to provide a much-improved experience.Regards,Heritage Hotel New York City Management

Dear Alfonso,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Heritage Hotel New York City. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Heritage Hotel New York City hotel soon!Regards,Heritage Hotel New York City Management

Dear Mauricio,Thank you for leaving us a rating of your stay with us at The Heritage Hotel New York City. We work tirelessly to ensure our guests experience the best hospitality in The Heritage Hotel New York City. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Heritage Hotel New York City Management

Dear Elsa,Thank you for leaving us a rating of your stay with us at The Heritage Hotel New York City. We work tirelessly to ensure our guests experience the best hospitality in The Heritage Hotel New York City. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Heritage Hotel New York City Management

Dear Sara,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Regards,Heritage Hotel New York City Management

Dear Juan,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in The Heritage Hotel New York City many more times.Regards,Heritage Hotel New York City Management

Dear Yaniert,Thank you for your feedback. We're glad to hear that our hotel's location, just one street from Madison Square, was convenient for your needs in exploring Manhattan. However, we apologize if the maintenance and condition of the rooms did not meet your expectations. We appreciate your input and will consider it as we strive to improve our facilities. We value your patronage and hope to have the opportunity to provide you with an even better experience in the future. Thank you for choosing our hotel.Regards,Heritage Hotel New York City Management

Dear Jose,Thank you very much for making time to give us your detailed feedback. I'm delighted you chose us as your first option when visiting New York. We make every effort to resolve any challenges that come at the front desk; nevertheless, it appears that we did not fulfill your expectations, and we regret to learn that you will not be staying with us again.We take your feedback seriously and are working to improve our product and services, so thank you again for your guest review.Kind Regards,Heritage Hotel New York City Management

Dear Laura, Thank you for leaving us a review; however, we are disappointed to learn that you were unhappy with your stay at The Heritage Hotel in New York City.  Upon check-in, it is explained that room service is only done upon request. If guests do not request it, then we do not enter the guest room. We will certainly take this opportunity to highlight the problems and resolve them. Once again, please accept our sincere apologies for your experience. Thank You, Heritage Hotel New York City Management

Dear Jose Rene, Thank you for staying with us and for taking the time to provide us with your valuable feedback.  We would really appreciate any additional feedback you may have about your stay. Our team strives to provide excellent service. Again, thank you for your stay and your valuable feedback. Thank You, Heritage Hotel New York City Management

Dear DUSSAN We look forward to welcoming you again on your next New York getaway. You have brought a smile to our faces. Thank you for appreciating our courteous staff's efforts to make your stay as pleasant as possible. We hope you had a lovely time in NYC overall and noted our ideal location in Chelsea, close to everything The Big Apple has to offer. On your next visit to New York, we would be delighted to host you again. Thank You, Heritage Hotel New York City Management

Dear Laureano Manuel, Thank you for choosing to stay with us and rating your positive experience.  We work tirelessly to ensure our guests' experience the best hospitality in New York.  We also wish you could elaborate about your experience, where we went wrong.  Our goal is to provide a memorable stay and so your review helps us identify where we lack.  We hope you enjoyed our amenities. Thank you for choosing us for your stay while visiting New York. Thank You, Heritage Hotel New York City Management

Dear Frode, Thank you so much for giving us a valuable rating for your stay with us in New York. I hope you choose us again when you return to New York City; we would be glad to host you! Thank You, Heritage Hotel New York City Management

Dear Darvin, Thank you so much for the PERFECT SCORE RATING of your stay at Heritage Hotel New York City. We are thrilled to learn that you had a great experience staying with us at Heritage Hotel New York City. Our hotel is conveniently located in the Flatiron District and has impeccable views of the Empire State Building. Can't wait to see you again and host you in The Big Apple! Thank you once more for your excellent rating. Thank You, Heritage Hotel New York City Management

Gracias por compartir su experiencia. ¡Agradecemos sus comentarios!

Gracias por hospedarse en el Heritage Hotel y compartir su experiencia. Agradecemos su tiempo, ¡esperamos que vuelva a visitarnos!

Gracias por hospedarse en el Heritage Hotel. Agradecemos su revisión. ¡Ojalá se quede con nosotros nuevamente cada vez que visite la ciudad de Nueva York!

We are happy to hear your comment of our Excellent service. Hopefully you'll come visit again soon!

¡Gracias por tus comentarios!

Gracias por hospedarse en el Heritage Hotel. ¡Nos complace escuchar sus increíbles elogios! ¡Gracias! ¡Espero que vuelva a hospedarse con nosotros en sus futuros viajes a Nueva York!

Thank you for your Feedback!

¡Gracias por hospedarse en el Heritage Hotel y compartir sus comentarios!

Ahwwww, that you for sharing you photo.

Thank you for staying at the Heritage Hotel!

¡Gracias por tus comentarios!

Thank you for staying with us, we appreciate your review!

Thank you for your feedback.

Thank you Julieta for staying with us and sending your review. We hope you enjoyed your stay. Please consider staying with us again on your future visit to NYC!

Thank you, Luis for your feedback. We hope you'll consider staying with us again on your future visit to NYC.

Thank you for rating us!

Thank you for your comments, we appreciate you taking the time to rate us. Hopefully you'll consider staying with us again on your future visit to NYC.

Dear Guest, Security Deposits are refunded upon inspection of the room after check out. If you have not received the deposit, I would recommend contacting the hotel. Thank you, Heritage Hotel

Thank you for staying with us, we appreciate you taking the time to rate. us. We are glad to know you have enjoyed your stay and cannot wait to welcome you again.

Gracias por sus comentarios, nos alegra saber que haya disfrutado de su estadía con nosotros. ¡Vuelva a visitarnos pronto!

Gracias por tus comentarios. Esperamos que haya disfrutado de su estadía con nosotros. Tenga la seguridad de que los gerentes revisarán sus inquietudes. Nos gustaría disculparnos por cualquier inconveniente.

Thank you for your Feedback!

Thank you for your comments and I am sorry for the inconvenience with the printer in the business center. I am glad you brought this to our attention. Hopefully you'll consider staying with us again on your future visit to NYC.

Thank you for your feedback!

Thank you for taking the time to rate us. Hopefully we'll see you again on your next visit to New York City.

I am sorry to hear about your experience. If this issue was brought up to our staff member's attention, we would have make sure the other rooms were aware that they were noisy and take care of the problem. Thank you for your comments, hopefully you'll consider staying with us again on your future visit to NYC.