Hola Rocio,Muchisimas gracias por su comentario.Saludo,

Magdalena- Thank you for your review. We are glad that you enjoyed your stay with us.Best,

Hi Carlos,Thank you for your feedback!Best,

Hi Andrea,Thank you for your feedback!Best,

Hi Sergio,Thank you for your feedback!Hope to see you soon!Best,

Dear Gabriel,Thank you for your feedback!Best,

Hi Rebecca,Thank you for your feedback.Hope to see you again soon!Best,

Dear Sarahi,Thank you for choosing Ameritania Hotel for you stay in NYC.We are happy that you enjoyed your stay with us.Best,

Hola Edgar,Gracias por elegir el Hotel Ameritania para su estancia en Nueva York.Nos alegramos de que haya disfrutado de su estancia con nosotros.Mucho gusto,

Hola Glenmary,Gracias por elegir el Hotel Ameritania.Lo siento!aunque tenemos gente que habla español pero lamentablemente no los conoces.Espero volver a verte pronto!Mejor

Dear Dianne,Thank you for the perfect 5 out of 5 rating , we are thrilled that you enjoyed the stay with us .We hope that we will have the chance to welcome you again for another enjoyable stay .Safe travels!

Hola Maritza, Lamentamos mucho que tu estadía no haya sido tan excelente. Nuestros huéspedes merecen lo mejor y esperamos poder hacer que esta estancia esté a su altura en el futuro. Que tengas una semana maravillosa y esperamos verte de nuevo. Mejor, Jason + Equipo Ameritania

Lamentamos sinceramente los inconvenientes que experimentaron durante su estancia. Nos disculpamos por cualquier confusión con la reserva y el tamaño de la habitación. Apreciamos sus comentarios y los tomaremos en cuenta para mejorar nuestros servicios. Lamentamos no haber cumplido con sus expectativas en esta ocasión. Si nos brinda más detalles sobre su experiencia, nos ayudará a abordar y resolver estos problemas. Agradecemos su paciencia y esperamos tener la oportunidad de recuperar su confianza en el futuro

Dear Paola,Thank you for your feedback and for choosing to stay with us. We appreciate your honest rating and would love to hear more about your experience to better understand how we can improve. If you have any specific comments or suggestions, please feel free to share. We hope to have the opportunity to exceed your expectations in the future

Dear Jonathan,Thank you for the perfect score! We're thrilled to hear that you had a fantastic experience. Your positive feedback means a lot to us, and we look forward to providing you with another exceptional stay in the future.

Ms. Clemente, We're very sad to read this experience. Our guaranteed Check In time is 3pm, our team was able to get you checked into the room at 12:33pm, free of charge, well before arrival time. Our Early Arrival is not guaranteed and is only upon request. We do wish you did not have to wait at all, our best was done. Thank you for the feedback.

Muchas gracias por compartir tu experiencia con nosotros. Esperamos volver a verte pronto. Realmente apreciamos que se haya tomado el tiempo de compartir su calificación con nosotros. Esperamos volver a verte pronto

Good evening ,Thanks for taking the time to share your review . We hope to see you again very soon!Warms Regards,Ameritania Hotel Team

Good evening ,Thanks for taking the time to share your review . We hope to see you again very soon!Warms Regards,Ameritania Hotel Team

Thank Laura Isabel for the review!

Albert,We delighted you enjoyed the location and thank you for the 4 of 5 review.

Carlos,Glad to hear the staff took such great care of you!

¡Gracias por el 10 de 10! Esperando recibirlo nuevamente.

Thank you for the 5 of 5!

Arcedalia - thank you for the 5 of 5 review!

Thank you Maibelyn!

Javier,Thank you for the perfect 5 of 5!

Thank you for the review Adriana!

Thank you Estefania!

Alondra,Glad you were able to enjoy! and looking forward to welcome you back on your next trip to New York!

Gracias Romer!!

Thank you very much for taking the time to provide us with feedback on your recent stay at our hotel! We hope you keep us in mind upon your next visit to NYC!

Gracias Valeria!

We're sorry for the initial hiccup but very glad the team was able to resolve the issue quickly for you and you were able to enjoy the remainder of your stay.

Mary - we have relayed your concerns to the housekeeping team and will be sure to take this as a training opportunity. Hope we get another opportunity to host you.

Thank you for sharing your feedback with us. I am very sorry to hear about your recent experience. We are continually striving to exceed our guest's expectations, and it seems that we failed during your stay. We hope you will give us another opportunity to regain your confidence by booking a return reservation. Then contact us directly with your confirmation number so that we can personally coordinate a much better experience. We look forward to hearing from you.

Gracias!

Thank you Pablo! we hope to see you again soon.

Thank you Leonardo!

Thank you Niurka!

Thank you very much for taking the time to provide us with feedback on your recent stay at our hotel! We hope you keep us in mind upon your next visit to NYC!

Thank you for a wonderful review, we are glad you enjoyed your stay with us, we look forward to welcoming you back with us in the future. Best Regards,

Thank you for a great review, Diego! We can't wait to welcome you back to our hotel.

Thank you for a great review, Jessica! We are thrilled you enjoyed your experience and can't wait to welcome you back to our hotel!